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Rustington, BN16
4.7/5, 49 Reviews
98% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Avoid renting with..."
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1 Star Review
By : 'Scott'
Services : Letting(As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : BN17
Sep 17, 2019
People found this helpful9
The no deposit option is a scam. Paying into the scheme does not count towards any kind of deposit and leaves the tenant liable to pay costs at the end of your tenancy, which you have no choice but to pay as they make you sign legally binding documents at the beginning of your tenancy. Leaders will look into raising charges for any kind of minor discrepancy with the property, and charge you extortionate amounts to rectify them with their so called 'outside contractors'. My partner and I paid out many hundreds of pounds redecorating the property at the beginning of our tenancy, bringing the property up to scratch as it was in very poor condition. We also deep cleaned the whole property, which was rank when we moved in, despite promises of 'professional cleaning' by Leaders that were not upheld. We also paid out £110 to get the locks changed professionally as the previous tenants still had access with keys they had cut themselves, and were witnessed by neighbours using the property days before we moved in, long after the keys had been returned to Leaders. Leaders wanted no part in the matter as they said they had received the correct amount of keys back, leaving our security at risk and forcing us to have them changed ourselves. The greed is unbelievable with this firm, do not consider the no deposit option as it will cost you more at the check out phase. I will be recommending to everyone who will listen not to rent with Leaders.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £625 | £625 |
Areas covered
- BN16<br />BN17<br />BN18
Address
Leaders
86-88 The Street, Rustington, West Sussex
BN16 3NJ
01903 786 666
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Avoid renting with ...
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1 Star Review
By : 'Scott'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : BN17
Sep 17, 2019
People found this helpful9
The no deposit option is a scam. Paying into the scheme does not count towards any kind of deposit and leaves the tenant liable to pay costs at the end of your tenancy, which you have no choice but to pay as they make you sign legally binding documents at the beginning of your tenancy. Leaders... Read Full Review
Comments (0)
The no deposit option is a scam. Paying into the scheme does not count towards any kind of deposit and leaves the tenant liable to pay costs at the end of your tenancy, which you have no choice but to pay as they make you sign legally binding documents at the beginning of your tenancy.
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Scott CUrry said about Leaders
Services : Letting( As a Tenant )Date: 17th Sep 2019
The no deposit option is a scam. Paying into the scheme does not count towards any kind of deposit and leaves the tenant liable to pay costs at the end of your tenancy, which you have no choice but to pay as they make you sign legally binding documents at the beginning of your tenancy.
Leaders will look into raising charges for any kind of minor discrepancy with the property, and charge you extortionate amounts to rectify them with their so called 'outside contractors'.
My partner and I paid out many hundreds of pounds redecorating the property at the beginning of our tenancy, bringing the property up to scratch as it was in very poor condition. We also deep cleaned the whole property, which was rank when we moved in, despite promises of 'professional cleaning' by Leaders that were not upheld.
We also paid out £110 to get the locks changed professionally as the previous tenants still had access with keys they had cut themselves, and were witnessed by neighbours using the property days before we moved in, long after the keys had been returned to Leaders. Leaders wanted no part in the matter as they said they had received the correct amount of keys back, leaving our security at risk and forcing us to have them changed ourselves.
The greed is unbelievable with this firm, do not consider the no deposit option as it will cost you more at the check out phase.
I will be recommending to everyone who will listen not to rent with Leaders.
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Leaders of Rustington have ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Dec 17, 2012
People found this helpful0
Leaders of Rustington have been a pleasure to work with. We had a problem with meeting them for them to handover the keys due to being delayed in traffic, and the office would have been closed when we arrived. They offered us an alternative, at the Littlehampton office, who could progress our... Read Full Review
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Andrew Porter said about Leaders
Services : Letting( As a Tenant )Date: 17th Dec 2012
Leaders of Rustington have been a pleasure to work with. We had a problem with meeting them for them to handover the keys due to being delayed in traffic, and the office would have been closed when we arrived. They offered us an alternative, at the Littlehampton office, who could progress our handover meeting which was a life saver for us as we had moved from miles away. The only issue that we had with the property was resolved promptly and with no fuss. They are also very prompt for property inspections, arriving at the time specified, which is a real breath of fresh air in the rental market.
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5 Star Review
Daniel
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 30, 2012
People found this helpful0
I have been renting through Leaders lettings for the past 2 years. I have always found the staff to be friendly and helpful. My main dealings have been with Daniel Pratt and he has always been, professional and friendly and a pleasure to do business with. Leaders overall are hard working, reliable... Read Full Review
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Mrs Nikki Waite said about Leaders
Services : Letting( As a Tenant )Date: 30th Nov 2012
I have been renting through Leaders lettings for the past 2 years. I have always found the staff to be friendly and helpful. My main dealings have been with Daniel Pratt and he has always been, professional and friendly and a pleasure to do business with. Leaders overall are hard working, reliable and trustworthy! I would recommend them to anyone wanting to Rent. Thank you to all the staff that have dealt with me in the past, its nice to know that there is always help with a friendly smile and the end of the phone if I need you!!
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5 Star Review
By : 'CJP'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 30, 2012
People found this helpful0
I have been renting through this agent for over 4 years now and I can confirm that I am extremely happy with all aspects that have been dealt with during my tenancy. I would highly recommend this agent to any of my friends or... Read Full Review
Comments (0)I have been renting through this agent for over 4 years now and I can confirm that I am extremely happy with all aspects that have been dealt with during my tenancy.
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CJP said about Leaders
Services : Letting( As a Tenant )Date: 30th Nov 2012
I have been renting through this agent for over 4 years now and I can confirm that I am extremely happy with all aspects that have been dealt with during my tenancy.
I would highly recommend this agent to any of my friends or family.
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5 Star Review
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN16
Nov 29, 2012
People found this helpful0
I have a number of properties that Leaders handle for me and they are always professional and courteous. In this particular case a problem with a tenancy renewal was dealt with was resolved by the agent being flexible and coming up with a solution to the satisfaction of both... Read Full Review
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Mark Twaits said about Leaders
Services : Letting( As a Owner )Date: 29th Nov 2012
I have a number of properties that Leaders handle for me and they are always professional and courteous. In this particular case a problem with a tenancy renewal was dealt with was resolved by the agent being flexible and coming up with a solution to the satisfaction of both parties.
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I have now rented through ...
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5 Star Review
Samantha
By : 'Barbara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN17
Nov 29, 2012
People found this helpful0
I have now rented through Leaders 3 times, twice with Rustington and once with Bognor Regis office. The staff at Rustington are particularly friendly and helpful. They are always polite and go out of their way to make sure that the rental journey progresses smoothly. If any problem arise at the... Read Full Review
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Barbara Bywaters said about Leaders
Services : Letting( As a Tenant )Date: 29th Nov 2012
I have now rented through Leaders 3 times, twice with Rustington and once with Bognor Regis office. The staff at Rustington are particularly friendly and helpful. They are always polite and go out of their way to make sure that the rental journey progresses smoothly. If any problem arise at the property, it is dealt with quickly and efficiently. I have had the pleasure of meeting Sam at Bognor Regis and now she has moved to the Rustington office. All of the staff at Rustington are professional and considerate. I would recommend Leaders (Particuarly Rustington) to anyone considering renting.
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We have been renting our ...
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5 Star Review
By : 'Anthea'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 29, 2012
People found this helpful0
We have been renting our property for nearly 8yrs now. In this time we have had no problems with the agents.We feel we can phone them up for any problems we may have with the property however big or small knowing that it will be dealt with promptly! The staff are always friendly and very easy to... Read Full Review
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Anthea said about Leaders
Services : Letting( As a Tenant )Date: 29th Nov 2012
We have been renting our property for nearly 8yrs now. In this time we have had no problems with the agents.We feel we can phone them up for any problems we may have with the property however big or small knowing that it will be dealt with promptly! The staff are always friendly and very easy to deal with.
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5 Star Review
By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN18
Nov 27, 2012
People found this helpful0
I have been a 'customer' for the last 6/7 years renting the same property and have always found them extremely helpful and prompt in dealing with any problems (including, last year, a new... Read Full Review
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Michael Barrett said about Leaders
Services : Letting( As a Tenant )Date: 27th Nov 2012
I have been a 'customer' for the last 6/7 years renting the same property and have always found them extremely helpful and prompt in dealing with any problems (including, last year, a new boiler!)
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My wife And I have rented ...
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5 Star Review
Daniel
By : 'William'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 27, 2012
People found this helpful0
My wife And I have rented property through leaders for about 6 years.The initial process of applying to rent through Leaders we found to be very smooth and efficient.Since being accepted we obviously have found several things that needed attention or replacement.These we have reported to Dan,or in... Read Full Review
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William Nixey said about Leaders
Services : Letting( As a Tenant )Date: 27th Nov 2012
My wife And I have rented property through leaders for about 6 years.The initial process of applying to rent through Leaders we found to be very smooth and efficient.Since being accepted we obviously have found several things that needed attention or replacement.These we have reported to Dan,or in his absence Dee..On every occasion these issues have been dealt with quickly and efficiently.I would recommend anybody to use Leaders if looking for a Letting Agent.
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[[EDIT ORIGINAL START]] I ...
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5 Star Review
Demetrius
Katy
By : 'ANNE'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN16
Nov 27, 2012
People found this helpful0
[[EDIT ORIGINAL START]] I FOUND DEMETRIUS VERY PERSONABLE & OPEN. ALSO VERY WILLING TO NEGOTIATE ON MY BEHALF. THE TEAM FOUND A TENANT QUICKLY AND DEALT WITH A FEW MINOR PROBLEMS SPEEDILY & EFFICIENTLY. I WOULD USE THEM AGAIN [[EDIT ORIGINAL END]] I found demetrius very personable... Read Full Review
Comments (0)[[EDIT ORIGINAL START]]
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ANNE PARSONS said about Leaders
Services : Letting( As a Owner )Date: 27th Nov 2012
[[EDIT ORIGINAL START]]
I FOUND DEMETRIUS VERY PERSONABLE & OPEN. ALSO VERY WILLING TO NEGOTIATE ON MY BEHALF.
THE TEAM FOUND A TENANT QUICKLY AND DEALT WITH A FEW MINOR PROBLEMS SPEEDILY & EFFICIENTLY. I WOULD USE THEM AGAIN
[[EDIT ORIGINAL END]]
I found demetrius very personable & open. Also very willing to negotiate on my behalf.
The team found a tenant quickly and dealt with a few minor problems speedily & efficiently. I would use them again
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I have always received a ...
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5 Star Review
Demetrius
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN17
Nov 27, 2012
People found this helpful0
I have always received a first class service from Leaders in Rustington. For both of the long term lets (total five years) that they have handled since the property was new, the tenants they found for me have been excellent and the property kept in 'As new' condition. I would recommend Leaders... Read Full Review
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Michael R said about Leaders
Services : Letting( As a Owner )Date: 27th Nov 2012
I have always received a first class service from Leaders in Rustington. For both of the long term lets (total five years) that they have handled since the property was new, the tenants they found for me have been excellent and the property kept in 'As new' condition. I would recommend Leaders above other letting agents.
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After having some problems ...
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4 Star Review
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 27, 2012
People found this helpful0
After having some problems with the Chichester branch of Leaders a few months ago resulting in an official complaint, myself and my husband have since moved to Rustington, where we have found the Leaders staff very helpful and efficient. We have had a few minor problems in the flat and the staff at ... Read Full Review
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Mrs S J Cassidy said about Leaders
Services : Letting( As a Tenant )Date: 27th Nov 2012
After having some problems with the Chichester branch of Leaders a few months ago resulting in an official complaint, myself and my husband have since moved to Rustington, where we have found the Leaders staff very helpful and efficient. We have had a few minor problems in the flat and the staff at the branch have been very quick to resolve them for us.
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5 Star Review
By : 'jim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN18
Nov 26, 2012
People found this helpful0
All staff and agents pass and present have always dealt with any issues in a prompt and proffesional manner and when they say they will contact you back they always do by far the best agents I have evr dealt with and always recommend them to my friends and family when looking for... Read Full Review
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jim darbinson said about Leaders
Services : Letting( As a Tenant )Date: 26th Nov 2012
All staff and agents pass and present have always dealt with any issues in a prompt and proffesional manner and when they say they will contact you back they always do by far the best agents I have evr dealt with and always recommend them to my friends and family when looking for propertys
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5 Star Review
Daniel
Katy
By : 'Steve'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 26, 2012
People found this helpful0
I have been with Leaders now for nearly 3 years and can only praise them for all their help when repairs are needed at the property. I can't think of any request that has not been acted upon swiftly. I particularly pick out Dan for being extremely helpful; I likewise thank the landlady for giving... Read Full Review
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Steve said about Leaders
Services : Letting( As a Tenant )Date: 26th Nov 2012
I have been with Leaders now for nearly 3 years and can only praise them for all their help when repairs are needed at the property. I can't think of any request that has not been acted upon swiftly. I particularly pick out Dan for being extremely helpful; I likewise thank the landlady for giving my wife and I and our cats a very nice home too.
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Leaders found us an ...
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5 Star Review
By : 'Kelly.Hawkins'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 26, 2012
People found this helpful0
Leaders found us an alternative property quickly when our first choice house fell through!! They are always polite and proffesional. They have found good tradesmen to work on our house when repairs have been needed. Dan has been very helpful when we needed to change the... Read Full Review
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Kelly.Hawkins said about Leaders
Services : Letting( As a Tenant )Date: 26th Nov 2012
Leaders found us an alternative property quickly when our first choice house fell through!! They are always polite and proffesional. They have found good tradesmen to work on our house when repairs have been needed. Dan has been very helpful when we needed to change the tenancy.
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Sam & Dee were ...
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5 Star Review
Samantha
By : 'Rob'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Nov 26, 2012
People found this helpful0
Sam & Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan & Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly and with a... Read Full Review
Comments (0)Sam & Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan & Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly and with a 'can-do' attitude.
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Rob S said about Leaders
Services : Letting( As a Tenant )Date: 26th Nov 2012
Sam & Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan & Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly and with a 'can-do' attitude.
I have nothing but praise for the whole team and have no hesitation in recommending them.
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5 Star Review
By : 'Wyn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
Nov 22, 2012
People found this helpful0
I am a tenant of Leaders Rustington since Jan 2009. The staff were of great help in assisting me make a choice among the properties that were available advising accordingly. Since then they have been there for me anytime i want assistance they help within no time waste. I would have no reason to... Read Full Review
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Wyn Ellis said about Leaders
Services : Letting( As a Tenant )Date: 22nd Nov 2012
I am a tenant of Leaders Rustington since Jan 2009. The staff were of great help in assisting me make a choice among the properties that were available advising accordingly. Since then they have been there for me anytime i want assistance they help within no time waste. I would have no reason to change to any other agent. They are so friendly, fast, helpful and professional. I would recommend them to anybody looking for a property to rent.
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i was very impressed with the ...
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4 Star Review
By : 'ms'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Nov 22, 2012
People found this helpful0
i was very impressed with the staff at rustington branch on both of my moves with them. they handled everything they possibly could for me as i was going through a very bad time, especially the first move from littlehampton to ferring. I am most grateful for all their help,cant remember details... Read Full Review
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ms christine diamond said about Leaders
Services : Letting( As a Tenant )Date: 22nd Nov 2012
i was very impressed with the staff at rustington branch on both of my moves with them. they handled everything they possibly could for me as i was going through a very bad time, especially the first move from littlehampton to ferring. I am most grateful for all their help,cant remember details after all this time, should have sent this earlier
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I find him very professional ...
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5 Star Review
By : 'FB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 22, 2012
People found this helpful0
I find him very professional and efficient, polite and always replying to any questions or problems promptly withthe correct advice. Nothing seems to much trouble and he seem very interestd and happy doing his job. I was buying a new house to let, but was not certain that the aerial was a good... Read Full Review
Comments (0)I find him very professional and efficient, polite and always replying to any questions or problems promptly withthe correct advice.
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FB said about Leaders
Services : Letting( As a Owner )Date: 22nd Nov 2012
I find him very professional and efficient, polite and always replying to any questions or problems promptly withthe correct advice.
Nothing seems to much trouble and he seem very interestd and happy doing his job.
I was buying a new house to let, but was not certain that the aerial was a good one. He took the trouble to go and see the house situation and reported to me. He was at that moment very busy, but he took the trouble. The house was let as soon as I put it for letting, and I got better rent that I expected.
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They are reliable and hard ...
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5 Star Review
By : 'Jocelyn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Nov 21, 2012
People found this helpful0
They are reliable and hard working agents. I didnt encounter any problems or delayed with in terms of paperworks and... Read Full Review
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Jocelyn L Fernandez said about Leaders
Services : Letting( As a Tenant )Date: 21st Nov 2012
They are reliable and hard working agents. I didnt encounter any problems or delayed with in terms of paperworks and responses.
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