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Mutley, Plymouth PL4
4/5, 8 Reviews
75% Recommended
67% sales valuation accuracy
50% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
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"Excellent..."
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5 Star Review
Anthony
By : 'Kelly'
Services : Letting(As a Tenant)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : PL7
Jul 30, 2018
People found this helpful0
Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use again.
Comments on Agent Fees
Fees explained fullyno hidden charges,
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Robin David Jesty
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 75% | £128,000 | £177,000 |
| Lettings | 50% | 75% | £575 | £8,500 |
Address
Fox & Sons
28 Mutley Plain, Plymouth,
PL4 7AA
01752 662777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Fox & Sons Branches (View All 62)
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1 Star Review
By : 'Aston'
Services : Sales( As a Vendor )
Sold price : £177000
Would you recommend ? : No
Postcode : PL1
Sep 28, 2024
People found this helpful0
Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee rather than a percentage, knowing that I would have to drop my asking price substantially and they would keep the same fee. For six months we had hardly a viewing with very little... Read Full Review
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Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee rather than a percentage, knowing that I would have to drop my asking price substantially and they would keep the same fee. For six months we had hardly a viewing with very little contract with the agents, until finally, when I phoned up to say I wanted to break the contract, we had a flurry of viewings and a buyer within two weeks, though well below asking. We were also recommended their in house solicitors who were 2.5x more expensive than any local solicitor and laden with hidden fees.
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Aston said about Fox & Sons
Services : Sales( As a Vendor )Date: 28th Sep 2024
Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee rather than a percentage, knowing that I would have to drop my asking price substantially and they would keep the same fee. For six months we had hardly a viewing with very little contract with the agents, until finally, when I phoned up to say I wanted to break the contract, we had a flurry of viewings and a buyer within two weeks, though well below asking. We were also recommended their in house solicitors who were 2.5x more expensive than any local solicitor and laden with hidden fees.
All along the way, the agents were unhelpful.
My advice would be to avoid, and if you get put in touch with an agent called Morgan, just quit now.
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I had a very good experience ...
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5 Star Review
Bethany
By : 'shannon'
Services : Letting( As a Tenant )
Rent PCM : £8500
Would you recommend ? : Yes
Postcode : PL6
Feb 24, 2023
People found this helpful0
I had a very good experience when using Fox and Sons to rent a property. The agents did everything they could to move us in as fast as possible. Overall the staff were very helpful and friendly. A big thank you to Bethany who was dealing with the property we were renting and I would highly... Read Full Review
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shannon said about Fox & Sons
Services : Letting( As a Tenant )Date: 24th Feb 2023
I had a very good experience when using Fox and Sons to rent a property. The agents did everything they could to move us in as fast as possible. Overall the staff were very helpful and friendly. A big thank you to Bethany who was dealing with the property we were renting and I would highly recommend using fox and sons to anyone.
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This is the second time in 12 ...
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5 Star Review
Susie
By : 'Robin'
Services : Sales( As a Vendor )
Sold price : £128000
Would you recommend ? : Yes
Postcode : PL6
Sep 2, 2019
People found this helpful0
This is the second time in 12 months that I have used Fox & Sons of Mutley, Plymouth, the previous time was for a purchase and this time for a sale, and I echo what I stated previously, Suzie and the team are always professional and make the whole process as smooth as possible, thank you to ... Read Full Review
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Robin David Jesty said about Fox & Sons
Services : Sales( As a Vendor )Date: 2nd Sep 2019
This is the second time in 12 months that I have used Fox & Sons of Mutley, Plymouth, the previous time was for a purchase and this time for a sale, and I echo what I stated previously, Suzie and the team are always professional and make the whole process as smooth as possible, thank you to everyone involved.
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House ...
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5 Star Review
Susie
By : 'Mervyn'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : PL4
Jan 10, 2019
People found this helpful0
I had a very positive experience with Fox & Sons on Mutley Plain. The house was sold within a few days of it going on the market but because it was an ex-student let there were problems for the buyer getting a mortgage. However, Susie was always ready and willing to find out the latest... Read Full Review
Comments on Agent Fees
I thought the fees were acceptable at 1%
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Mervyn said about Fox & Sons
Services : Sales( As a Vendor )Date: 10th Jan 2019
I had a very positive experience with Fox & Sons on Mutley Plain. The house was sold within a few days of it going on the market but because it was an ex-student let there were problems for the buyer getting a mortgage. However, Susie was always ready and willing to find out the latest position on the sale. Thank you to all the staff for your help. I would like to add that I chose Fox and Son to sell my house because of the friendly attitude of staff.
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Brilliant ...
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5 Star Review
Anthony
By : 'Carolyn'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL7
Jul 30, 2018
People found this helpful0
As one tenant moved out the new tenant moved in. As a landlord you can't ask for more than that (and this happened on 2 properties at the same time). Amazing service, would definitely recommend and will be using... Read Full Review
Comments on Agent Fees
Worth the money
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Carolyn said about Fox & Sons
Services : Letting( As a Owner )Date: 30th Jul 2018
As one tenant moved out the new tenant moved in. As a landlord you can't ask for more than that (and this happened on 2 properties at the same time). Amazing service, would definitely recommend and will be using again
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Excellent ...
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5 Star Review
Anthony
By : 'Kelly'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : PL7
Jul 30, 2018
People found this helpful0
Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use... Read Full Review
Comments on Agent Fees
Fees explained fullyno hidden charges,
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Kelly said about Fox & Sons
Services : Letting( As a Tenant )Date: 30th Jul 2018
Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use again.
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AVOID AT ALL ...
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1 Star Review
By : 'AVOID'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : No
Postcode : PL4
Apr 17, 2018
People found this helpful3
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to pay £50 just to avoid the Rent Guarantee to kick in, as... Read Full Review
Comments on Agent Fees
Higher than the high street average. Which I initially took as a sign of quality.
Comments (0)Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to pay £50 just to avoid the Rent Guarantee to kick in, as it is only valid for a full months missed rent), the Rent Guarantee takes MONTHS to come through and when it does... Fox and Sons take an entire months worth as their fee. So it is not actually worth the hassle. Avoid.
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AVOID FOX AND SONS MUTLEY said about Fox & Sons
Services : Letting( As a Owner )Date: 17th Apr 2018
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to pay £50 just to avoid the Rent Guarantee to kick in, as it is only valid for a full months missed rent), the Rent Guarantee takes MONTHS to come through and when it does... Fox and Sons take an entire months worth as their fee. So it is not actually worth the hassle. Avoid.
The Tennants I had were COMPLETELY UNSUITABLE and were utter nightmares. Despite having gone through their 'extensive vetting procedures'. Two separate tenants in a row were utter disasters.. coincidence.. or no actual vetting. Of note Fox and Sons were unable to provide any proof they had done the vetting that they charge £60 per time for.
My property was sublet, trashed, no rent paid, no council tax paid, no bills paid, keys lost (by Fox and Sons and the Tennants) ... and despite having given then agency Full Management... I was expected to resolve and pay for all of the damage and seek compensation from the Tennants!
All Fox and Sons/ Sequence care about is collecting their fees.
Staff give vague and ambiguous answers and then frequently become argumentative when pressed for clear answers. The only way I was ever able to get anything done was to go to the Regional Manager directly.
The whole experience was ten times more stressful than if I had done it by myself... and yet I still had to pay the incredibly high fees.
AVOID!
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5 Star Review
Scott.
By : 'Natalia'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL8
Nov 3, 2017
People found this helpful1
I cannot reccomend Scott the mortgage broker at Fox and Sons highly enough. Myself and my partner had, had a terrible time trying to get a mortgage with a ccj on our credit history. Scott worked quick and efficiently to get us a brilliant deal with a lender and kept us in the loop throughout. We... Read Full Review
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Natalia said about Fox & Sons
Services : Sales( As a Buyer )Date: 3rd Nov 2017
I cannot reccomend Scott the mortgage broker at Fox and Sons highly enough. Myself and my partner had, had a terrible time trying to get a mortgage with a ccj on our credit history. Scott worked quick and efficiently to get us a brilliant deal with a lender and kept us in the loop throughout. We felt disheartened before visiting the branch and we have left with our dream house.
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