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Bournemouth, BH9
3/5, 6 Reviews
50% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
With an extremely experienced team, all landlords and tenants can be assured their rental property is in friendly, professional hands. The team comprises of Karen Akerman, Kelsey Akerman and Clare Hulbert and we cover the whole of Bournemouth, Poole, Christchurch and some areas of Hampshire.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 60% | £0 | £0 |
| Lettings | 100% | 60% | £835 | £2,250 |
Areas covered
- BH1
- BH10
- BH2
- BH3
- BH4
- BH5
- BH6
- BH7
- BH8
- BH9
- Bournemouth
- Christchurch
- Poole
Address
Fox & Sons
367 Wimborne Road, Bournemouth, Dorset
BH9 2AQ
01202 534396
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Fox & Sons Branches (View All 62)
Awful ...
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1 Star Review
By : 'H'
Services : Letting( As a Tenant )
Rent PCM : £1695
Would you recommend ? : No
Postcode : BH18
Dec 21, 2023
People found this helpful0
Absolutely awful service! Rented a property with fox and sons 3 weeks ago and ever since the property has had ongoing maintenance issues. Fox and sons winton have consistently ignored my emails and phone calls and just could not care less. Apparently no duty of care to their tenants unless... Read Full Review
Comments (0)
Absolutely awful service!
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H said about Fox & Sons
Services : Letting( As a Tenant )Date: 21st Dec 2023
Absolutely awful service!
Rented a property with fox and sons 3 weeks ago and ever since the property has had ongoing maintenance issues. Fox and sons winton have consistently ignored my emails and phone calls and just could not care less. Apparently no duty of care to their tenants unless it’s life or death! I advise anyone thinking of renting of buying to avoid at all costs!
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Great experience with Fox and ...
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5 Star Review
Kelsey
Clare
By : 'Lisa'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH1
Dec 22, 2021
People found this helpful0
Great experience with Fox and sons who were working under pressure due to covid but maintained complete professionalism, from Ed the mortgage adviser who is multi skilled, to Tom great communicator and found me a house almost straight away, and wonderful Kelsey who found me tenants as soon as it... Read Full Review
Comments (0)Great experience with Fox and sons who were working under pressure due to covid but maintained complete professionalism, from Ed the mortgage adviser who is multi skilled, to Tom great communicator and found me a house almost straight away, and wonderful Kelsey who found me tenants as soon as it went on line.
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Lisa G said about Fox & Sons
Services : Letting( As a Owner )Date: 22nd Dec 2021
Great experience with Fox and sons who were working under pressure due to covid but maintained complete professionalism, from Ed the mortgage adviser who is multi skilled, to Tom great communicator and found me a house almost straight away, and wonderful Kelsey who found me tenants as soon as it went on line.
Wonderful team
Highly rated
I will be using this team again. Thank you
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Kelsey took all our worries ...
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5 Star Review
Kelsey
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : BH15
Feb 26, 2021
People found this helpful0
When our onward house chain fell through 3 weeks before our move, we were very anxious. Thanks to Kesley at the Bournemouth office, we are now fully moved into a rental property whilst we find out forever home. Kelsey was a true professional, made some great phone calls on our behalf and... Read Full Review
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Sarah Coombs said about Fox & Sons
Services : Letting( As a Tenant )Date: 26th Feb 2021
When our onward house chain fell through 3 weeks before our move, we were very anxious. Thanks to Kesley at the Bournemouth office, we are now fully moved into a rental property whilst we find out forever home. Kelsey was a true professional, made some great phone calls on our behalf and communicated to us throughout. The collaboration between the Bournemouth office and Poole office was great and Claire in Poole was fab and very efficient on our moving day. Thank you Kelsey, we really appreciate it!
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Been with Sequence for quite ...
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5 Star Review
Lewis
Karen
By : 'FLAT'
Services : Letting( As a Owner )
Rent PCM : £835
Would you recommend ? : Yes
Postcode : BH1
Nov 24, 2016
People found this helpful0
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and Karen. Peter Flat... Read Full Review
Comments on Agent Fees
Very reasonable and fair.
Comments (1)Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and Karen. Peter
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FLAT 25 said about Fox & Sons
Services : Letting( As a Owner )Date: 24th Nov 2016
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and Karen. Peter
Flat 25.
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By : Karen Akerman and Kelsey Akerman
Nov 24, 2016Thank you so much for taking the to leave a review for us... it has been a pleasure to let your...
Literally the worst letting ...
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1 Star Review
By : 'D.Avies'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH4
Apr 13, 2016
People found this helpful6
Literally the worst letting agent and property management agency I have ever had the displeasure of dealing with. Incredibly unhelpful, incredibly rude, and due to their negligence my friend and I were burgled on multiple occasions. After complaining we were told What are you gonna do about it? and ... Read Full Review
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D.Avies said about Fox & Sons
Services : Letting( As a Tenant )Date: 13th Apr 2016
Literally the worst letting agent and property management agency I have ever had the displeasure of dealing with. Incredibly unhelpful, incredibly rude, and due to their negligence my friend and I were burgled on multiple occasions. After complaining we were told What are you gonna do about it? and dismissed. Appalling.
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By : Samantha Gaye
Mar 6, 2018Awful service. If the manager wasn't so self absorbed and thick, my problems would have probably been resolved ten times...
My experience with Fox & ...
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1 Star Review
By : 'Julian'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BH18
Feb 13, 2014
People found this helpful13
My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed. Similarly to another reviewer here, I was bullied into paying for their financial advice service. The agent claimed that apparently the seller wouldn't have confidence... Read Full Review
Comments (0)My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed.
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Julian said about Fox & Sons
Services : Sales( Prospective Vendor/Buyer )Date: 13th Feb 2014
My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed.
Similarly to another reviewer here, I was bullied into paying for their financial advice service. The agent claimed that apparently the seller wouldn't have confidence in me if I don't use their service - even though I had in my hands an accepted offer from Barclays for a similar property that fell through just before. Anyway, to move on with the process I eventually agreed to sign up with them, only to receive a terribly slow service and a worse mortgage product. Oh, and dozens of cringey attempts to sell me all kinds of insurance. Thanks Fox & Sons!
But this was only the beginning. At the time, the agent said that offer was accepted but the buyer actually wasn't too happy it. The agent's suggestion? Speed up the process with the financial advisor and it'll all be fine. When I raised my concerns about this tactic, the agent said that he will quietly make sure not to let through any more viewings. Wow! Obviously he was either lying to me, or to the seller. Most likely to both.
By the way, as with the other reviewer here, when I asked for the £1,000 off purchase price deal, I was told it's not available. Even though I ticked all the conditions they outlined beforehand.
Anyway, this was all preparation for the grand finale. After moving onto dealing with the solicitors, they discovered that the maintenance fee quoted by the agent is wrong. It was in fact DOUBLE what they said. It was now half of my mortgage fee, which made the purchase unviable (to put it mildly) and I pulled out. When I asked for my money back, I was refused of course. When I pointed out that the fee the agent provided was plain wrong, the area manager responded “I can't expect 60 negotiators in 14 locations to get into the level of detail you suggestâ€ÂÂ. How foolish of me to expect a roughly accurate maintenance quote!
What a waste of time and money that was. Stay away from these guys.
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Last updated at 11/25/2016, 7:41:55 AM by allAgents
