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Edinburgh, EH3
2.4/5, 32 Reviews
34% Recommended
0% letting valuation accuracy
56% letting fee satisfaction
With Grant Property, finding a high quality home is fast and convenient. All our properties are period homes, situated in desirable locations, furnished and maintained to our market-leading standards. Our growing list of available properties is updated daily and our property team work locally across the country to
find and secure properties for rental.
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1 Star Review
By : 'Dr'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : EH4
Aug 9, 2013
People found this helpful5
I am finally able to write this negative review, having - three months after I moved out - found most of the remainder of the deposit that Grant Property tried to withhold from me in my bank account at last. Grant Property are the most pernicious, greedy, money-grabbing and dishonest letting agency I have ever had the misfortune of dealing with in over 15 years of renting. The stories are familiar and you will find them all over the internet. When you are moving out of a Grant-managed property, they will do their best to rip you off for as much of your deposit as possible. In our case, they claimed that a perfectly clean flat required a further six hours of cleaning (It didn't. And the Scottish Deposit Scheme halved the nearly £200 Grant tried to claim for this). To justify the ridiculously high cleaning charges, the Inventory Clerk took pictures of the inside of the corners of cupboards, a few inches of dust behind heavy furniture, and even - unbelievably - a photo of a dead moth inside an unused vase that belonged to the landlady. Grant will clearly go to any lengths to try to account for the extortionate cleaning charges they will try to deduct from deposits. They tried to charge us for the removal of rubbish that was obviously noted as the LANDLADY'S property in their own insanely and over-zealously detailed inventory. There were mysterious lightbulbs and non-existent lampshades that apparently needed replacing (Scottish Deposit Scheme awarded us the money back for all of these lies). And, most insulting of all, Grant tried to charge us £200 for a sofa that has sustained a small amount of damage during our tenancy (unlike other letting agencies, Grant don't understand the concept of wear-and-tear). The outright lies and damaging exaggerations of Grant's Check-Out Report that led us into arbitration with the SDS have been incredibly costly in terms of our time, energy... and money. Although we are pleased that the SDS largely upheld our end of the dispute, we are still angry that any money AT ALL was taken from our deposit. We can only conclude that Grant set the disputed amount so high that they are bound to get something back, and that they do not care about the effect of this on their tenants in the slightest. After sleepless nights and months of worry about whether we're going to be hundreds of pounds out-of-pocket, I am horrified by the way this awful company operates, and I will never forget the misery they have caused us. My best advice if you are unlucky enough take on a Grant Property - and let's face it, you may have no choice given their stranglehold on the Edinburgh lettings market - is to take a very detailed video of every area of your new flat when you arrive, make sure you note any discrepancies on the Check-In Report (although, in our case, Grant didn't even submit our amended version during the deposit dispute process which was incredibly dishonest of them), and be prepared for a fight... because, when it comes to the end of your contract, you've almost certainly got one on your hands.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 56.00% | £292 | £2,100 |
Address
Grant Property
14 Coates Crescent, Edinburgh, City of Edinburgh
EH3 7AF
0845 230 2288
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1 Star Review
James
Manni
By : 'Lilly'
Services : Letting( As a Tenant )
Rent PCM : £660
Would you recommend ? : No
Postcode : NG3
Dec 30, 2022
People found this helpful1
DO NOT RENT FROM THIS COMPANY! Grant property/ Sandstone whatever they call themselves now. We rented in Nottingham, avoid if you can. They are quick to take your deposit and get your contract sorted and then everything goes wrong… It started with them not proving us with keys at check... Read Full Review
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Lilly said about Grant Property
Services : Letting( As a Tenant )Date: 30th Dec 2022
DO NOT RENT FROM THIS COMPANY! Grant property/ Sandstone whatever they call themselves now. We rented in Nottingham, avoid if you can. They are quick to take your deposit and get your contract sorted and then everything goes wrong… It started with them not proving us with keys at check in, then numerous issues at the flat that weren’t repaired and then on check out they didn’t communicate with us whatsoever. I had to go through TDS to get my deposit back, they were also unresponsive to TDS (we left in September and didn’t get the deposit back until December, but only with the help of TDS!). Property managers were James & Manni both equally as useless. If you need something fixing don’t report it on their stupid online system- RING THEM. The flat was in an old Nottingham townhouse but it was poorly kept. Draughty, damp, cold, mouldy… Overall avoid avoid avoid!!!
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Max couldn’t give a ...
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1 Star Review
Max
By : 'ab4819'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : EH11
Jul 29, 2022
People found this helpful1
I phoned this Edinburgh company just the other day and spoke to Max, chasing an email enquiry I’d sent to enquire of a student property for son and friend, advertised on ‘accommodation for students’ website. Firstly, the phone was answered with a few syllables spoken... Read Full Review
Comments (0)I phoned this Edinburgh company just the other day and spoke to Max, chasing an email enquiry I’d sent to enquire of a student property for son and friend, advertised on ‘accommodation for students’ website. Firstly, the phone was answered with a few syllables spoken quickly and I’d no idea what he said. No friendly greeting. I enquired, and he said flatly, ‘We get loads of emails’. As if that is a response to us, who’ve been looking for months to get any response from an agent; you all know how it is.
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ab4819 said about Grant Property
Services : Letting( As a Prospective Landlord/Tenant )Date: 29th Jul 2022
I phoned this Edinburgh company just the other day and spoke to Max, chasing an email enquiry I’d sent to enquire of a student property for son and friend, advertised on ‘accommodation for students’ website. Firstly, the phone was answered with a few syllables spoken quickly and I’d no idea what he said. No friendly greeting. I enquired, and he said flatly, ‘We get loads of emails’. As if that is a response to us, who’ve been looking for months to get any response from an agent; you all know how it is.
I got cut off, so phoned back. He answered again and I had to ask, ‘What did you just say?’. Answer was something like, ‘Max speaking here’. This guy couldn’t have given a stuff. So I asked him if it was Ok for me to call this company. He said, yes, sure. I bit my tongue, but wish I hadn’t. Rude, couldn’t give a monkey’s, unhelpful. Just what we need in our search for good student accommodation. Thanks, Max. I see by lots of bad reviews that we will definitely avoid! Been there, done that, with other crap company for my daughter.
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Money Hungry ...
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1 Star Review
amie
By : 'Kennethe'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : G3
Jun 14, 2022
People found this helpful3
Firstly, I would give this 0 stars if I could. Avoid at all costs. Super helpful when you want to get a property but not so much when you can't go through with one. WHEN A PERSON PAYS MONEY TO TAKE SOMETHING OFF THE MARKET AND THEN DOES NOT END UP RENTING THE FLAT, THEY ARE ENTITLED TO ALL ... Read Full Review
Comments (0)Firstly, I would give this 0 stars if I could. Avoid at all costs. Super helpful when you want to get a property but not so much when you can't go through with one.
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Kennethe Jean Lagman said about Grant Property
Services : Letting( As a Prospective Landlord/Tenant )Date: 14th Jun 2022
Firstly, I would give this 0 stars if I could. Avoid at all costs. Super helpful when you want to get a property but not so much when you can't go through with one.
WHEN A PERSON PAYS MONEY TO TAKE SOMETHING OFF THE MARKET AND THEN DOES NOT END UP RENTING THE FLAT, THEY ARE ENTITLED TO ALL OF IT BACK BECAUSE IN SCOTLAND, IT'S ILLEGAL TO KEEP THIS.
5th May - I had an online viewing with Lorraine about a flat in Glasgow. I paid £200 to secure the flat and take it off the market. Totally happy doing this and I knew it would be taken off the first rent as it's illegal in Scotland to take fees like this unless it contributes to rent or deposit somehow.
16th May - The person I was going to be sharing with sent and email to Amie Philips, the property manager, saying that we could not go through with the flat due to some problem my flatmate had, but we did ask her before hand what would happen with the money and on 12th May, Amie stated that all fund would be refunded.
27th May - The property is back on the market and we still haven't been refunded. Nor have we been contacted by any member of the accounts team about a refund.
1st June - I contact Lorraine again and ask about this, and she said she would look into it. I gave my bank details to get the money sent over - I really thought it would happen.
13th June - I call Sandstone Property Management and Stephanie(?) picked up and I told her what my problem was and she said the FC was busy so I would get a call back *within the hour*. No call back.
14th June - I call again just in case they forgot. Stephanie(?) picked up the phone again, and said she would check. I'm on hold, then I get put through to voicemail. So I call again, and again, and again, and each of those times it just rang and kept on ringing. I wait 30 minutes then I called again, and then I pressed 0* and it rang once then went dead. And another 3 times.
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1 Star Review
By : 'Oliver'
Services : Letting( As a Tenant )
Rent PCM : £540
Would you recommend ? : No
Postcode : G2
Apr 12, 2022
People found this helpful3
Could not disadvise this letting agency any more. The whole business is a laughing stock. Unresponsive, unethical, unhelpful. It is the stuff of cowboys. We have lived in the property for 23 months with black mould on the wall which we were promised would be fixed instantly on day 1, funnily enough ... Read Full Review
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Oliver Warden said about Grant Property
Services : Letting( As a Tenant )Date: 12th Apr 2022
Could not disadvise this letting agency any more. The whole business is a laughing stock. Unresponsive, unethical, unhelpful. It is the stuff of cowboys. We have lived in the property for 23 months with black mould on the wall which we were promised would be fixed instantly on day 1, funnily enough 23 months on multiple bedrooms have black mould in them. Alongside the mould there are lights leaking with water, most kitchen appliances are either faulty or tardy and THERE IS WATER COMING THROUGH OUR LIGHTS. I would advise Grant Property/ Sandstone (new name due to tarnished reputation) should cut there losses and liquidise what is left of this phoney business for the benefit of public health. Ta ??
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A non starter, after dealing ...
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1 Star Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £470
Would you recommend ? : No
Postcode : M5
Nov 17, 2021
People found this helpful0
A non starter, after dealing with the agent via email and signing all the relevant forms, they informed me the day after I was due to move in that another fee would need to be paid to "release the keys" the fee was almost a grand on a 470 a month property. After informing them that the... Read Full Review
Comments (0)A non starter, after dealing with the agent via email and signing all the relevant forms, they informed me the day after I was due to move in that another fee would need to be paid to "release the keys" the fee was almost a grand on a 470 a month property. After informing them that the government would not allow fees over the monthly rent amount, they told me I had agreed to this. Nowhere in emails and documents I signed was there anything about this. The fee magically halved after I then told them I'd be in touch with the Citizens advice bureau.
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Ben said about Grant Property
Services : Letting( As a Tenant )Date: 17th Nov 2021
A non starter, after dealing with the agent via email and signing all the relevant forms, they informed me the day after I was due to move in that another fee would need to be paid to "release the keys" the fee was almost a grand on a 470 a month property. After informing them that the government would not allow fees over the monthly rent amount, they told me I had agreed to this. Nowhere in emails and documents I signed was there anything about this. The fee magically halved after I then told them I'd be in touch with the Citizens advice bureau.
Essentially making me homeless after paying off the initial fees and moving from my previous tenancy, the cab told me the fee was bogus after I shared all correspondence with them. Showing themselves as scam artists out to get any charge they can from you from the get go.
Absolutely do not rent with these people. If I had paid the fee who knows how many charges they would have tried to get out of me down the line.
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2 Star Review
By : 'Student'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS4
Oct 15, 2021
People found this helpful4
This review concerns Grant Property (Sandstone Property) operating in Bristol. My son is a student in Bristol. He recently left a shared house in Bristol which was let through Grant Property. Upon leaving the house, Grant property wanted to make a number of deductions from the deposit for damage, ... Read Full Review
Comments (1)This review concerns Grant Property (Sandstone Property) operating in Bristol.
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Student Gaurantor said about Grant Property
Services : Letting( As a Tenant )Date: 15th Oct 2021
This review concerns Grant Property (Sandstone Property) operating in Bristol.
My son is a student in Bristol. He recently left a shared house in Bristol which was let through Grant Property.
Upon leaving the house, Grant property wanted to make a number of deductions from the deposit for damage, cleaning and unpaid rent. Whilst these were all legitimate under the terms of the 'joint and several' tenancy agreement and some items were acceptable - some cleaning and some repairs, I took issue with the agent over unpaid rent. One of the tenenants had not paid the rent and had simply left the property, leaving the others to clean, fix and pay thier rent. I asked Grant Property to act responsibly as I believe they have a duty of care to the tenants. Grant Property have made no effort to collect the rent from the indivudual concerned and have opted for the easy route of deducting it from the deposit. This leaves the remaining responsible students having to accept responsibility for the bad behaviour and debts of the one irresponsible one. This obviously created a deep resentment and sense of unfairness amongst the remaining students who acted responsibly. One can understand why, on another occasion, a sharing tenant may decide that it is not worth bothering to be responsible as those who are not and don't care will simply leave them in the lurch. The result is potentially a situation where no one cares. I asked Grant Property to act responsibly and to attempt to recover the upaid rent from the person responsible so that the other tenants would not lose out too much. They made absolutely no effort to do this because they have no reposibility towards the tenants and it is simply very easy to deduct the unpaid money from the deposit. I find this attitude greedy and ignorant. 'Joint and Several' tenancies only serve the needs of the landlord and the agent. Even guarantors for students in these agreements can be held liable for the ENTIRE rent of the property and not just for thier own child. Parents should excercise GREAT caution when being asked to act as a guarantor. There are alternative and better tenency agreements for shared properties which consider the needs of ALL parties. Decent companies and landlords do use these agreements.
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By : Student Renter
Sep 6, 2022Company was pretty quick with repairs but absolutely atrocious delay with getting deposit back! Also charged us over 500 pounds for basic cleaning.. no repairs needed in the property after tenancy...
Avoid as a ...
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1 Star Review
By : 'Chiara'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : EH3
Sep 26, 2021
People found this helpful2
Avoid as a tenant. Throughout our tenancy our emails and maintenance requests were repeatedly ignored for urgent issues such as the front door lock malfunctioning and a leak over electrical cables, a potential fire risk. Upon check-out we were charged an enormous cleaning bill, despite leaving... Read Full Review
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Comments (0)Avoid as a tenant. Throughout our tenancy our emails and maintenance requests were repeatedly ignored for urgent issues such as the front door lock malfunctioning and a leak over electrical cables, a potential fire risk.
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Chiara said about Grant Property
Services : Letting( As a Tenant )Date: 26th Sep 2021
Avoid as a tenant. Throughout our tenancy our emails and maintenance requests were repeatedly ignored for urgent issues such as the front door lock malfunctioning and a leak over electrical cables, a potential fire risk.
Upon check-out we were charged an enormous cleaning bill, despite leaving the property cleaner than we found it (complete with maggots on the bed and some mouldy chocolate behind the desk!) When we asked for proof of a cleaning invoice, there was much hesitation, they eventually admitted errors on the bill of over £50 that had been "accidentally charged."
To top it off, months after finishing the tenancy I realised my initial non-guarantor payment (of two months rent!!) had not been returned to me. I had to directly ask for it back.
For the hassle, countless emails and emotional upset they caused, I would never live with this agency again.
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House was lovely but I moved ...
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1 Star Review
By : 'Aalan'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : B16
Aug 8, 2021
People found this helpful1
House was lovely but I moved in to the boiler not working and it taking 2 days to fix. Maintenance issues were often logged with no resolution until multiple times pestering. The back gate broke after extreme weather and they did not fix it. After months of asking they nailed it shut. My bedroom... Read Full Review
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Aalan said about Grant Property
Services : Letting( As a Tenant )Date: 8th Aug 2021
House was lovely but I moved in to the boiler not working and it taking 2 days to fix. Maintenance issues were often logged with no resolution until multiple times pestering. The back gate broke after extreme weather and they did not fix it. After months of asking they nailed it shut. My bedroom lock was broken for multiple months before finally being fixed. Property manager rarely responded to any messages or calls (and didn't respond to anything in the last half of the tenancy), so we'd have to go through the head office and would be passed from person to person. Did not receive a move out pack explaining key hand in, deposit return etc. Was paying £495pcm on a room when my neighbour had a room twice the size and was paying £500.
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Terrible letting ...
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1 Star Review
Scott
By : 'Max'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : EH1
Jul 7, 2021
People found this helpful1
Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days. The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and... Read Full Review
Comments (0)Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days.
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Max Kusian-Taylor said about Grant Property
Services : Letting( As a Tenant )Date: 7th Jul 2021
Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days.
The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and could not leave her flat (of course knowing full well that she was within her rights to give 28 day leaving notice and receive her money back due to the COVID-19 act). This was one of the lies following those that caused her to be unhappy with her tenancy in the first place. Another bad violation.
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Terrible letting ...
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1 Star Review
Scott
By : 'Max'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : EH1
Jul 7, 2021
People found this helpful2
Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days. The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and... Read Full Review
Comments (0)Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days.
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Max Kusian-Taylor said about Grant Property
Services : Letting( As a Tenant )Date: 7th Jul 2021
Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days.
The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and could not leave her flat (of course knowing full well that she was within her rights to give 28 day leaving notice and receive her money back due to the COVID-19 act). This was one of the lies following those that caused her to be unhappy with her tenancy in the first place. Another bad violation.
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Worset agents I have ever ...
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1 Star Review
By : 'Kate'
Services : Letting( As a Tenant )
Rent PCM : £1720
Would you recommend ? : No
Postcode : EH6
Mar 3, 2021
People found this helpful2
Worset agents I have ever come across. Sloppy work by admin staff, poor maintenance issue follow up then have the cheek to deduct a cleaning fee when the flat was left cleaner then when it was handed over. Im shocked that this company with such poor service even exists. They should be ashamed of... Read Full Review
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Kate Shaw said about Grant Property
Services : Letting( As a Tenant )Date: 3rd Mar 2021
Worset agents I have ever come across. Sloppy work by admin staff, poor maintenance issue follow up then have the cheek to deduct a cleaning fee when the flat was left cleaner then when it was handed over. Im shocked that this company with such poor service even exists. They should be ashamed of themselves. Word on the street is avoid avoid avoid, I should have listened!!! They dont even deserve the 1 star given.
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Grant property ...
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5 Star Review
Lily
Katie
By : 'Spyridon'
Services : Letting( As a Tenant )
Rent PCM : £760
Would you recommend ? : Yes
Postcode : EH8
Jun 26, 2020
People found this helpful0
I have been a tenant with Grant property for two years. Overall, my experience was very good. I constantly had a person to communicate possible issues with the house. Furthermore, whenever there was an issue, the agency would deal with it... Read Full Review
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Spyridon Pougkakiotis said about Grant Property
Services : Letting( As a Tenant )Date: 26th Jun 2020
I have been a tenant with Grant property for two years. Overall, my experience was very good. I constantly had a person to communicate possible issues with the house. Furthermore, whenever there was an issue, the agency would deal with it promptly.
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My experience with Grant ...
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5 Star Review
Matthew
By : 'Ellie'
Services : Letting( As a Tenant )
Rent PCM : £1280
Would you recommend ? : Yes
Postcode : M7
Feb 5, 2020
People found this helpful0
My experience with Grant property has been great! Staff are friendly and helpful, with quick responses to email etc and always helping out where they can! Matthew has been an absolute star helping us sort out everything! Thank you so so much, hugely... Read Full Review
Comments (0)My experience with Grant property has been great! Staff are friendly and helpful, with quick responses to email etc and always helping out where they can! Matthew has been an absolute star helping us sort out everything!
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Ellie said about Grant Property
Services : Letting( As a Tenant )Date: 5th Feb 2020
My experience with Grant property has been great! Staff are friendly and helpful, with quick responses to email etc and always helping out where they can! Matthew has been an absolute star helping us sort out everything!
Thank you so so much, hugely appreciated!
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Very ...
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5 Star Review
By : 'Carlo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH4
Nov 25, 2019
People found this helpful0
Very professional staff, always available and ready to help with any question. I strongly recommend this agency if you are looking for a flat to rent in... Read Full Review
Comments (0)Very professional staff, always available and ready to help with any question.
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Carlo said about Grant Property
Services : Letting( As a Tenant )Date: 25th Nov 2019
Very professional staff, always available and ready to help with any question.
I strongly recommend this agency if you are looking for a flat to rent in Edinburgh.
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Please Avoid at All ...
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1 Star Review
By : 'Oli'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : EH16
Sep 29, 2019
People found this helpful5
Absolutely shocking estate agents. Please avoid at all costs. We had no end of problems in our flat, including those which endangered both our own and the public's lives. Grant were informed of these problems multiple times via email and phone. However, absolutely nothing was done about it.... Read Full Review
Comments (0)Absolutely shocking estate agents. Please avoid at all costs. We had no end of problems in our flat, including those which endangered both our own and the public's lives. Grant were informed of these problems multiple times via email and phone. However, absolutely nothing was done about it.
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Oli Timmis said about Grant Property
Services : Letting( As a Tenant )Date: 29th Sep 2019
Absolutely shocking estate agents. Please avoid at all costs. We had no end of problems in our flat, including those which endangered both our own and the public's lives. Grant were informed of these problems multiple times via email and phone. However, absolutely nothing was done about it.
We (as tenants) had to get the local council involved just so something could actually be done about the problems, since Grant themselves just ignored all our communications.
My flatmate had to spend the final month of our tenancy sleeping on the sofa in the lounge, because they failed to repair a severe hole/leak in her bedroom ceiling, rendering her room unusable. We were promised compensation. However, as per usual, Grant failed to respond to any of our emails.
Please avoid using them at all costs.
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I've found everyone at ...
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5 Star Review
By : 'Janet'
Services : Letting( As a Tenant )
Rent PCM : £1815
Would you recommend ? : Yes
Postcode : EH8
Jun 27, 2019
People found this helpful0
I've found everyone at Grant Property incredibly helpful and a pleasure to deal with. My initial online enquiry was answered promptly, communications have been excellent (especially Peter), and they have gone out of their way to make the process easy. This was much appreciated as I was... Read Full Review
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Janet McLeod said about Grant Property
Services : Letting( As a Tenant )Date: 27th Jun 2019
I've found everyone at Grant Property incredibly helpful and a pleasure to deal with. My initial online enquiry was answered promptly, communications have been excellent (especially Peter), and they have gone out of their way to make the process easy. This was much appreciated as I was overseas in a totally different timezone when organising the rental property.
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Enjoyable ...
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5 Star Review
Ben
By : 'Elaine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
Mar 14, 2019
People found this helpful2
We booked the property through Airbnb for a weekend away and had very good communication with Ben from Grant Properties. The property we stayed in was to an outstanding finish and everything was provided for us that we needed for an enjoyable stay. I would definitely recommend staying in this... Read Full Review
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Elaine said about Grant Property
Services : Letting( As a Tenant )Date: 14th Mar 2019
We booked the property through Airbnb for a weekend away and had very good communication with Ben from Grant Properties. The property we stayed in was to an outstanding finish and everything was provided for us that we needed for an enjoyable stay. I would definitely recommend staying in this property if you are visiting Edinburgh. I also left a jacket in the wardrobe which when i rang Ben he sorted and sent the jacket back to me in the post. Thank you :)
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Grant Property - ...
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1 Star Review
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : BS43
Jan 3, 2019
People found this helpful4
I moved into a 2 bed flat half way through the tenancy when one of the tentants moved out, I had agreed with the tenant that he would continue to pay the utilities and I would just pay the rent. However Grant put all the bills in my name without consulting me, when I challenged they refused to ... Read Full Review
Comments on Agent Fees
Horribly horribly overpriced, I moved in last minute and am paying prices for a run down dingy flat equivalent to city center water front prices. Truly awful company.
Comments (0)I moved into a 2 bed flat half way through the tenancy when one of the tentants moved out, I had agreed with the tenant that he would continue to pay the utilities and I would just pay the rent.
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Matt said about Grant Property
Services : Letting( As a Tenant )Date: 3rd Jan 2019
I moved into a 2 bed flat half way through the tenancy when one of the tentants moved out, I had agreed with the tenant that he would continue to pay the utilities and I would just pay the rent.
However Grant put all the bills in my name without consulting me, when I challenged they refused to change it and gave me a whole list of excuses. So now my credit score is in the hands of two people I had never even met before... and Grant will not do anything about it. Imagine yourself in that situation, scary.
Further to this, they demand so much paperwork, references etc before you even move in it's a joke. We have had workmen let themselves into the flat with no advanced warning and Grant are just awful to deal with.
PLEASE DO NOT USE THEM, AWFUL!!!
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Katie
Nicola
By : 'Nikkii'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH11
Jul 24, 2018
People found this helpful1
We let from the Edinburgh branch of Grant Property on moving to Edinburgh four years ago. We found them to provide an excellent service,prompt and professional. There only appears to be enough space to list 2 staff members but we dealt regularly with Katie McIntosh,Nicola Mearns,Samantha Muirhead... Read Full Review
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Nikkii said about Grant Property
Services : Letting( As a Tenant )Date: 24th Jul 2018
We let from the Edinburgh branch of Grant Property on moving to Edinburgh four years ago. We found them to provide an excellent service,prompt and professional. There only appears to be enough space to list 2 staff members but we dealt regularly with Katie McIntosh,Nicola Mearns,Samantha Muirhead and Andrew Hutton and their customer-service skills and approach were excellent.
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Scott
By : 'Drake'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : EH1
Jun 2, 2018
People found this helpful1
Lots of questions arose after our property was sold halfway through our lease but, even though we did not have an appointment, Scott set aside tike in his diary to talk to us and explain all of the answers to our questions. We are extremely thankful for this as it saved lots of time and ensured... Read Full Review
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Drake said about Grant Property
Services : Letting( As a Tenant )Date: 2nd Jun 2018
Lots of questions arose after our property was sold halfway through our lease but, even though we did not have an appointment, Scott set aside tike in his diary to talk to us and explain all of the answers to our questions. We are extremely thankful for this as it saved lots of time and ensured we were happy clients
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Last updated at 11/1/2017, 8:53:40 AM by allAgents
