Services : Letting( As a Owner )Date: 18th Dec 2024
Pattinsons are Utter Cowboys and blatant Fraudsters. I was stupid enough to use them, Never Again
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Awful company, don't ...
Share On :
1 Star Review
Katherine
By : 'Graham' Services : Online Auctions Sold price : £195000 Would you recommend ? : No Postcode : NE61
Feb 5, 2024
People found this helpful0
Awful company, don't trust them to buy through. Had an offer Accepted by vendors but they pressed them weeks down the line to take another viewing after we were all sale agreed and now we've been gazumped. Don't use this company to buy from. Lost £600 on fees and searches with... Read Full Review
Awful company, don't trust them to buy through. Had an offer Accepted by vendors but they pressed them weeks down the line to take another viewing after we were all sale agreed and now we've been gazumped. Don't use this company to buy from. Lost £600 on fees and searches with less than 2 months to find another house or were homeless. Katherine especially rude .
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
If I could have rated them ...
Share On :
1 Star Review
Katherine
By : 'Helen' Services : Sales( Prospective Vendor/Buyer ) Sold price : £122 Would you recommend ? : No Postcode : NE64
Jun 9, 2021
People found this helpful3
If I could have rated them Zero stars I would have.
Incompetent does not come close, they are only interested in listing your property.
Communication is appalling, for the fees they charge they need to improve on how they deal with emails, calling customers when promised. CS is basic in this ... Read Full Review
Helen Armstrong said about Pattinson Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 9th Jun 2021
If I could have rated them Zero stars I would have.
Incompetent does not come close, they are only interested in listing your property.
Communication is appalling, for the fees they charge they need to improve on how they deal with emails, calling customers when promised. CS is basic in this industry none of which they seem to have. A simple email acknowledging a confirmed date for a surveyor could not be followed through or actioned.
Resulted in a pure breakdown of sale, Ive lost the sale and the buyer has wasted money on surveyors reports etc.
In one word 'SHAMBLES'
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Be very careful buying from ...
Share On :
1 Star Review
Katherine
By : 'Steven' Services : Sales( As a Buyer ) Sold price : £32500 Would you recommend ? : No Postcode : NE63
Dec 17, 2019
People found this helpful2
Be very careful buying from these Estate agents, their fees are exorbitant and the service is terrible, they omit to inform you of important... Read Full Review
Steven Monaghan said about Pattinson Estate Agents
Services : Sales( As a Buyer )Date: 17th Dec 2019
Be very careful buying from these Estate agents, their fees are exorbitant and the service is terrible, they omit to inform you of important information
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Buying ...
Share On :
5 Star Review
By : 'Phyl' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : NE63
Oct 2, 2018
People found this helpful0
Having been through the worst buying of a house ever due to Solicitors being both negligent and dead slow and stop. The Pattinsons office kept their cool somehow had time to chat. Even when things really did seem to be falling apart still had a smile on their... Read Full Review
Having been through the worst buying of a house ever due to Solicitors being both negligent and dead slow and stop. The Pattinsons office kept their cool somehow had time to chat. Even when things really did seem to be falling apart still had a smile on their face.ð
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Very ...
Share On :
5 Star Review
Gareth
By : 'Kim' Services : Letting( As a Owner ) Rent PCM : £520 Would you recommend ? : Yes Postcode : NE63
Aug 2, 2018
People found this helpful0
Had our property marketed for rent within 15 minutes...yes 15 minutes and unbelievably organised 12 viewings within 24 hours!
I was absolutely rushed off my feet all the next day showing people round my house!
So impressed!
Really helpful and easy to talk to!
Highly... Read Full Review
Services : Letting( As a Owner )Date: 2nd Aug 2018
Had our property marketed for rent within 15 minutes...yes 15 minutes and unbelievably organised 12 viewings within 24 hours! I was absolutely rushed off my feet all the next day showing people round my house! So impressed! Really helpful and easy to talk to! Highly recommend!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I wanted to put a house up ...
Share On :
1 Star Review
By : 'Very' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : NE64
Nov 2, 2017
People found this helpful8
I wanted to put a house up for auction and Pattinsons valued it at £125,000-£130.00 as did two other agents. Within four days before the house had gone to auction I was told (by the auction staff) I had an offer of £80,000 and I was expected to take it. I paid them £780.00... Read Full Review
Very Unsatisfied customer said about Pattinson Estate Agents
Services : Sales( As a Vendor )Date: 2nd Nov 2017
I wanted to put a house up for auction and Pattinsons valued it at £125,000-£130.00 as did two other agents. Within four days before the house had gone to auction I was told (by the auction staff) I had an offer of £80,000 and I was expected to take it. I paid them £780.00 for nothing, and I have not had one reply back from the Mr Justin Beckwith or their accounts where I sent e-mails to complain. I thought it was law to reply within 3 days I have since sold this house with a reputable company who got me the price I was asking within a couple of weeks.
The UK's Largest Customer Review Website for the Property Industry
Yes my experience with this company has been really bad too. I was mislead into believing my house would go to auction,
Maria stated I was too late for the September auction but would be OK for the ...
I have dealt with some crappy ...
Share On :
1 Star Review
Jemma
Katherine
By : 'benjamin' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : No Postcode : NE62
Sep 6, 2017
People found this helpful13
I have dealt with some crappy companies in my 40 years of life but never have I dealt with a bunch of jokers like Pattinson's! Trying to rent a property locally and the attitude of the staff at the Ashington branch is appalling, they are sarcastic, cheeky and generally obnoxious, they lie... Read Full Review
Services : Letting( As a Tenant )Date: 6th Sep 2017
I have dealt with some crappy companies in my 40 years of life but never have I dealt with a bunch of jokers like Pattinson's! Trying to rent a property locally and the attitude of the staff at the Ashington branch is appalling, they are sarcastic, cheeky and generally obnoxious, they lie deliberately to you to get you to sign up or shut up, they accuse you of causing trouble and holding things up when they and their sidekick company (Letalliance) are the ones that are inefficient and badly managed... We are now in the position of being homeless after our prospective landlord has pulled out due to the length of time it has taken (nearly 4 months) to arrange a simple let.
The UK's Largest Customer Review Website for the Property Industry
Dear Benjamin,
I am sorry that you are unhappy about the service you have received from the Ashington Office, if you could contact us directly we will look into this matter. As we have not worked...
I sold & bought a ...
Share On :
5 Star Review
By : 'Katie' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NE63
Mar 4, 2014
People found this helpful0
I sold & bought a repossessed property with ashington branch & they were excellent !!
Very helpful & I got the price I wanted for my property... Read Full Review
I sold & bought a repossessed property with ashington branch & they were excellent !! Very helpful & I got the price I wanted for my property .
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I sold & bought a ...
Share On :
5 Star Review
By : 'Katie' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NE63
Mar 4, 2014
People found this helpful0
I sold & bought a repossessed property with ashington branch & they were excellent !!
Very helpful & I got the price I wanted for my property... Read Full Review
I sold & bought a repossessed property with ashington branch & they were excellent !! Very helpful & I got the price I wanted for my property .
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Sold our house through them ...
Share On :
1 Star Review
By : 'Mr' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : NE63
Jan 18, 2013
People found this helpful9
Sold our house through them last year. To be brief, rude staff, numerous unreturned phone calls, complaints never passed onto head office, resulting in abusive phone calls from head office. They TWICE! tried to ruin our house sale by trying to get our buyer to buy another property instead of... Read Full Review
Services : Sales( As a Vendor )Date: 18th Jan 2013
Sold our house through them last year. To be brief, rude staff, numerous unreturned phone calls, complaints never passed onto head office, resulting in abusive phone calls from head office. They TWICE! tried to ruin our house sale by trying to get our buyer to buy another property instead of ours. They then told our buyer we had damp, when we didn't. Branch staff dont communicate with call centre staff which results in nobody knowing the full picture. They are a joke! An estate agent friend told me they are known for bad customer service and lack of morals.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
...
Share On :
1 Star Review
By : 'disgusted' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
Services : Letting( As a Prospective Landlord/Tenant )Date: 22nd Mar 2011
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
As a first time buyer I ...
Share On :
1 Star Review
By : 'Disgusted' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No
Feb 26, 2011
People found this helpful5
As a first time buyer I approached many estate agents to find a property. Pattinsons went out of their way to help, however, they pointed me in the direction of a property up for auction and ensured me I could buy it as a normal sale as it had not done very well at auction. First lie!. After my... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 26th Feb 2011
As a first time buyer I approached many estate agents to find a property. Pattinsons went out of their way to help, however, they pointed me in the direction of a property up for auction and ensured me I could buy it as a normal sale as it had not done very well at auction. First lie!. After my offer was excepted they demanded
The UK's Largest Customer Review Website for the Property Industry
Please see my comments above.I am Keith Pattinson.and you can contact me on 07770602155.....or by e-mail...
My house sale has been a ...
Share On :
1 Star Review
By : 'notmovinghome!' Services : Sales( As a Vendor ) Would you recommend ? : No
Jan 4, 2008
People found this helpful2
My house sale has been a shambles from beginning to end. So far it's taken 6 months and we still don't have a moving date. A little excessive to say there is a very small chain!!!!... Read Full Review
My house sale has been a shambles from beginning to end. So far it's taken 6 months and we still don't have a moving date. A little excessive to say there is a very small chain!!!!
The UK's Largest Customer Review Website for the Property Industry
An agent is just there to arrange viewings and qualify offers and track progress. The solicitors and you would have all had a particulars of sale letter saying who the buyer is and at what price etc ...
...
Share On :
2 Star Review
By : 'P' Services : Letting( As a Tenant ) Would you recommend ? : No
Thank you for this amazing review Ben - I'll share your kind words with our...
1 - 15 of 15 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Awards won by Pattinson Estate Agents, Ashington NE63 8RS