By : 'Millie' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : TN34
10 Jan 2023
People found this helpful1
- Terrible client care
- Negligent handling of sale/purchase processes
- No accountability or apology for failings.
Do not use this Estate Agents. They do not look after their client's best interests at... Read Full Review
Services : Sales( As a Vendor )Date: 10th Jan 2023
- Terrible client care - Negligent handling of sale/purchase processes - No accountability or apology for failings.
Do not use this Estate Agents. They do not look after their client's best interests at all.
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Avoid!!! ...
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1 Star Review
Lauren
By : 'Caroline' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : TN34
13 Aug 2022
People found this helpful0
Not ompressed. They did a valuation last year, but cant find it!!
They were going to provide and email another one. All they did was email rubbish. No valuation
Emailed the staff a few times. No response. Very unprofessional.
Yet they will phone up every so often for business. Rest assured they ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 13th Aug 2022
Not ompressed. They did a valuation last year, but cant find it!! They were going to provide and email another one. All they did was email rubbish. No valuation Emailed the staff a few times. No response. Very unprofessional. Yet they will phone up every so often for business. Rest assured they wont be getting my business The new set of staff are only interested in making money off your back and cutting corners.
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The worst option ever. *. ...
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1 Star Review
By : 'Raul' Services : Online Auctions Sold price : £155000 Would you recommend ? : No Postcode : TN34
23 Feb 2022
People found this helpful2
The worst option ever. *. They never call back, they take the time they want to do all the paperwork. I was 16 months trying to buy a house and I sent more than 316 emails and calls. Finally I gave up. They are still selling properties where they know you are going to pay the researches and you... Read Full Review
The worst option ever. *. They never call back, they take the time they want to do all the paperwork. I was 16 months trying to buy a house and I sent more than 316 emails and calls. Finally I gave up. They are still selling properties where they know you are going to pay the researches and you will give up. *.they were not able to talk to the developer, after that they were not able to contact the owner, the owner sold the property, he has not the land registered and we needed to wait, just excuses and waste of time and money
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Up to this point, the team at ...
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5 Star Review
By : 'Daniel' Services : Sales( As a Vendor ) Sold price : £276000 Would you recommend ? : Yes Postcode : TN34
29 Jul 2021
People found this helpful0
Up to this point, the team at Fox & Sons, Hastings has been fantastic. The housing market is full-on right now, and yet they have been highly supportive every step of the way. Good advice, speedy service and a desire to help the client. I cannot fault their commitment and can-do... Read Full Review
Services : Sales( As a Vendor )Date: 29th Jul 2021
Up to this point, the team at Fox & Sons, Hastings has been fantastic. The housing market is full-on right now, and yet they have been highly supportive every step of the way. Good advice, speedy service and a desire to help the client. I cannot fault their commitment and can-do spirit.
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Callum Legate of Fox and Sons ...
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5 Star Review
Callum
By : 'Trevor' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : TN35
19 May 2021
People found this helpful1
Callum Legate of Fox and Sons dealt with putting my flat on the market.
It was a pleasure to meet this young man who combined his quick brain with a very friendly manner.
He dealt extremely well with the tenant who was present and will remain there .The tenant did feel more secure after the... Read Full Review
Services : Letting( As a Owner )Date: 18th May 2021
Callum Legate of Fox and Sons dealt with putting my flat on the market. It was a pleasure to meet this young man who combined his quick brain with a very friendly manner. He dealt extremely well with the tenant who was present and will remain there .The tenant did feel more secure after the meeting so that was very helpful .
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Lorna and Holly a credit to ...
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5 Star Review
Lorna
By : 'Josephine' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TN34
22 Apr 2021
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Lorna and Holly at Fox and Sons were absolutely amazing. I am single woman who was apprehensive about moving, but both Lorna and Holly were so helpful and supportive throughout. They went above and beyond their job titles to make it an easy and comfortable transition for me. I would highly... Read Full Review
Josephine Frances Margaret Ninian said about Fox & Sons
Services : Letting( As a Tenant )Date: 21st Apr 2021
Lorna and Holly at Fox and Sons were absolutely amazing. I am single woman who was apprehensive about moving, but both Lorna and Holly were so helpful and supportive throughout. They went above and beyond their job titles to make it an easy and comfortable transition for me. I would highly recommend the company as a result of their professional yet down to earth services. They are a credit to Fox and Sons.
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Callum Excellent Estate ...
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5 Star Review
Callum
By : 'sarah' Services : Sales( As a Vendor ) Sold price : £250000 Would you recommend ? : Yes Postcode : TN34
24 Mar 2021
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Callum at Fox and Sons was a pleasure to have as my estate agent. He guided me throughout the whole process . His knowledge and advice was exceptional.I felt i could trust him as he was open and honest. He kept in contact every step of the way i would highly recommend him to... Read Full Review
Services : Sales( As a Vendor )Date: 24th Mar 2021
Callum at Fox and Sons was a pleasure to have as my estate agent. He guided me throughout the whole process . His knowledge and advice was exceptional.I felt i could trust him as he was open and honest. He kept in contact every step of the way i would highly recommend him to anyone.
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Very efficient sold very ...
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4 Star Review
Jord
By : 'Rosemary' Services : Sales( As a Vendor ) Sold price : £325000 Would you recommend ? : Yes Postcode : TN37
24 Mar 2021
People found this helpful0
Very efficient sold very quickly agents very polite. Happy with valuation and price. Only negative was Alex pushing for us to use there Solicitors which we did not want to do. Even tried to say we had signed up to use them which we had not. Jordon was very informative and went through every... Read Full Review
Services : Sales( As a Vendor )Date: 24th Mar 2021
Very efficient sold very quickly agents very polite. Happy with valuation and price. Only negative was Alex pushing for us to use there Solicitors which we did not want to do. Even tried to say we had signed up to use them which we had not. Jordon was very informative and went through every step.
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Excellence in ...
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5 Star Review
Lorna
By : 'Michele' Services : Letting( As a Tenant ) Rent PCM : £775 Would you recommend ? : Yes Postcode : TN39
24 Mar 2021
People found this helpful0
The experience of finding a new flat to rent to call home had been such an exciting and happy one due to the help, knowledge and professionalism. The warmth and friendliness made us feel extremely well looked after. Nothing seemed too much and contact was always easy and flowing. 1st Class... Read Full Review
Services : Letting( As a Tenant )Date: 24th Mar 2021
The experience of finding a new flat to rent to call home had been such an exciting and happy one due to the help, knowledge and professionalism. The warmth and friendliness made us feel extremely well looked after. Nothing seemed too much and contact was always easy and flowing. 1st Class Service
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I have found every member of ...
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5 Star Review
Lauren
By : 'Rachel' Services : Letting( As a Tenant ) Rent PCM : £695 Would you recommend ? : No Postcode : TN34
18 May 2020
People found this helpful0
I have found every member of staff I've dealt with in person and on the phone have been extremely efficient, professional and extremely courteous, an understanding and flexible approach during these current life events have been so very appreciated by me! Particular thanks to Lauren in the... Read Full Review
Services : Letting( As a Tenant )Date: 17th May 2020
I have found every member of staff I've dealt with in person and on the phone have been extremely efficient, professional and extremely courteous, an understanding and flexible approach during these current life events have been so very appreciated by me! Particular thanks to Lauren in the arrears dept!
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The lettings department ...
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1 Star Review
By : 'Mrs' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : TN34
10 May 2020
People found this helpful0
The lettings department represents dubious landlords who are on rogue landlord lists so avoid this agency. The list will be public soon. l gained the information from the local Hastings council housing... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 9th May 2020
The lettings department represents dubious landlords who are on rogue landlord lists so avoid this agency. The list will be public soon. l gained the information from the local Hastings council housing office.
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Don't waste your ...
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1 Star Review
By : 'Mark' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : TN34
12 Mar 2020
People found this helpful2
Where to start with these clowns. Appointed them to sell building land. They took photos of someone else's land that was no where near the property and I had to correct them before they published. In the odd 6-7 months they were marketing, they got a sale, but I barely received any updates... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Mar 2020
Where to start with these clowns. Appointed them to sell building land. They took photos of someone else's land that was no where near the property and I had to correct them before they published. In the odd 6-7 months they were marketing, they got a sale, but I barely received any updates unless I phoned them. They never responded to any emails and told me they never received them when I challenged them... ok then, even though I copied three of them every time. When I phoned it went to answer machine sometimes and nobody ever called back or if someone did answer, they would tell me they'd pass on a message, but still never called back. We had a sale at this point, but the builder was messing about. I decided to write a final demand email, so looked on line for the managers email address and low and behold... I've been emailing him all along, Daniel Cotterill. He's a partner and if he cannot be bothered to respond, what chance do you have. I phoned again for the last time before removing them and he answered the phone (caught him) and told him he had two weeks to get the contracts exchanged or they were getting kicked off. Two weeks passed and nothing, so I phoned them again the day before and spoke to someone else, left a message, but still no response/call back. They were dropped three days ago and I sent a scathing email to Fox and Sons Hastings, their head office, backers and IT team. No response, there's a surprise. Don't do it. Do not use these chancers at any cost. They will try to pull you in on an overpriced deal just to get you on the books. Pay more for a better service elsewhere, which to be honest will be everywhere else. Daniel Cotterill... you and your team are a discrace to the industry. How Fox & Sons Hastings are still trading is beyond me and I would put money on this sloppy outfit being out of business within 2 years.
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Very aggressive ...
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1 Star Review
By : 'Louise' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : TN38
6 Jan 2020
People found this helpful1
Very aggressive staff. We were interested in viewing one of their properties for sale. The member of staff we spoke to wouldn't take no for an answer regarding a valuation and marketing of my property. In the end we agreed an appointment just to stop him being so forceful. We later cancelled... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 6th Jan 2020
Very aggressive staff. We were interested in viewing one of their properties for sale. The member of staff we spoke to wouldn't take no for an answer regarding a valuation and marketing of my property. In the end we agreed an appointment just to stop him being so forceful. We later cancelled as we are happy with our current agents. He was also trying to force us to use their mortgage service to which he struggled to accept a no to that as well. He has since lied to get us to view another property stating it has a good sized garden which it in fact hasn't as we have seen the outside of it. We thought we would view it anyway. But we were not in a position to make an appointment at that time. He kept pushing us to confirm a time and day so I told him we wouldn't view it at all and were not interested in hearing from him again.
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More to feel comfortable ...
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5 Star Review
Lorna
By : 'Natalie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TN40
9 Jun 2019
People found this helpful0
Fox's and son sales has been the best agent I have used from the minute I called lorna did not only offer to show me the house I was calling about but also explained about all the other ones that fit what I was looking for the only place that has ever done that. And i am so happy she did... Read Full Review
Services : Letting( As a Tenant )Date: 8th Jun 2019
Fox's and son sales has been the best agent I have used from the minute I called lorna did not only offer to show me the house I was calling about but also explained about all the other ones that fit what I was looking for the only place that has ever done that. And i am so happy she did as she showed me the perfect place which i never would off thought to look at. Lorna was so helpful from start to finish and had so much knowledge thank you fox's and son and lorna you been so amazing helpful in what been a very stressful time.
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First class ...
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5 Star Review
Eileen
By : 'Eileen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TN38
12 Sept 2018
People found this helpful0
I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. Well done fox and son, you a first rate estate agents... Read Full Review
Services : Letting( As a Tenant )Date: 11th Sep 2018
I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. Well done fox and son, you a first rate estate agents and I thank you so much. Brilliant xxx
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Molly Newman Cardiff ...
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4 Star Review
By : 'Roger' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : TN39
17 May 2018
People found this helpful1
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating your services. Since... Read Full Review
Services : Letting( As a Owner )Date: 16th May 2018
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating your services. Since Molly's arrival she has been excellent and is helpful polite and professional and always goes out of her way to resolve any problems that may arise. She is an excellent ambassador for your company and has helped restore my faith in you.
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I'm the area manager for the South and I can confirm that my customer service abilities suck dicks. Seriously, I'm so uptight and highly pressured that I create diamonds in the pit of my stomach and ...
We are extremely happy that ...
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5 Star Review
By : 'Amanda' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : TN34
1 Feb 2018
People found this helpful1
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done!
We have been moved around between agents having a different one for each property which didn't make sense and didn't work for us. We personally asked to have... Read Full Review
Services : Letting( As a Owner )Date: 1st Feb 2018
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done! We have been moved around between agents having a different one for each property which didn't make sense and didn't work for us. We personally asked to have Molly back looking after all 3 flats which has now been put into place. As demanding landlords Molly manages us very well and is prompt at responding and dealing with any issues that have arisen. Molly is a credit to Sequence always professional and curtious We would highly recommend her.
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Very sceptical about the ...
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1 Star Review
By : 'Never' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : TN35
1 Jul 2017
People found this helpful7
Very sceptical about the intentions of this estate agent. We had a very poor and bad experience trying to buy a property with them. We felt forced in to the £1k buyers incentive, despite already having a mortgage in principle. When the sale fell through we ended up £600 out of pocket (unless of ... Read Full Review
Very sceptical about the intentions of this estate agent. We had a very poor and bad experience trying to buy a property with them. We felt forced in to the £1k buyers incentive, despite already having a mortgage in principle. When the sale fell through we ended up £600 out of pocket (unless of course we want life time mortgage advice..... Definitely not). In this competitive market Fox and Sons need to step up, behave with higher ethics and work with their vendors and buyers to make it a slick, honest and enjoyable experience.
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I couldn't recommend highly ...
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5 Star Review
By : 'Very' Services : Sales( As a Vendor ) Sold price : £297000 Would you recommend ? : Yes Postcode : TN34
29 May 2017
People found this helpful1
I couldn't recommend highly enough!!! The service I received from fox & sons Hastings was unparalleled, after being on the market with other agents for 6 months fox & sons assured me it wasn't my house that was the problem but the marketing I was currently getting. I decided to give them a... Read Full Review
Comments on Agent Fees
Very competitive rates with great marketing packages available. Not the cheapest agent but I definitely feel they was worth every penny.
Services : Sales( As a Vendor )Date: 28th May 2017
I couldn't recommend highly enough!!! The service I received from fox & sons Hastings was unparalleled, after being on the market with other agents for 6 months fox & sons assured me it wasn't my house that was the problem but the marketing I was currently getting. I decided to give them a go and I was blown away by the difference, photos looked amazing, their digital marketing strategy worked a treat, they have modern ideas for a modern market using proper pricing to reflect search criteria online to make sure people found my property.
Within the 1st two weeks I had more viewings than in previous 6 months and that all important offer came within a fraction of my asking price. Fox & sons knowledge of my buyer was also great they were financially pre qualified and had everything in place and we were able to move within 6 weeks.
Thank you to all the staff in the Hastings office, they were all courteous, professional and there to help at every stage of the process.
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Do not under any ...
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1 Star Review
By : 'Bruce' Services : Letting( As a Owner ) Rent PCM : £800 Would you recommend ? : No Postcode : TN38
10 Feb 2017
People found this helpful5
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management... Read Full Review
Comments on Agent Fees
As they do ABSOLUTELY nothing, they should not have any fees.
Services : Letting( As a Owner )Date: 10th Feb 2017
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management fee.
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