The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
1.7/5, 10 Reviews
20% Recommended
100% letting valuation accuracy
29% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 29.00% | £366 | £3,325 |
Finders Keepers
27 St. Clements, Oxford, Oxfordshire
OX4 1AB
01865 260111
By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £3325
Would you recommend ? : No
Postcode : OX4
Safeguarding neglect: Allowing contractors to access rental property without properly notifying tenants. In one case a female tenant was alone in the property and exited her bedroom to discover a complete stranger (male) standing in the hallway - this turned out to be a contractor who had been... Read Full Review
By : 'Miri'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14
The worst experience with this company, very bad information, she makes you write a whole form and fill out so many things so that in the end Mrs. Olivia Gibbs does not know how to attend.I do not recommend it!!! total loss of... Read Full Review
By : 'i.a'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : OX1
1.0 star rating Stay away!! Finders Keepers deliberately uses discriminatory practices to stop tenants in receipt of benefits or Universal Credit securing the basic human right to housing. These hidden tactics to humiliate people are discriminatory and disgusting, as is this letting agency for... Read Full Review
Tom
By : 'V'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : OX3
WALK AWAY NOW if you can - Inflexible agency that treat tenants like children. They want students to que up all night to get a property is inhumane and they rush students into signing up. They are very slow to make any repairs and are extremely unfriendly and unhelpful. Tom made the whole... Read Full Review
By : Victoria Lyall
Aug 1, 2017Hi there, I'm sorry to hear that you have been unhappy with your recent experience; our intention is not to be unhelpful or to treat tenants like children. Our check-out process is based on the ...
Adrian
By : 'The'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX4
It is always a joy to phone up and hear the cheerful voice of Adrian who immediately sounds delighted to hear from me! It is inevitable when letting a property that not everything can go smoothly but with Finders Keepers their consummate professionalism ensures even crises are hand,ed with no fuss. ... Read Full Review
The fees are well worth the peace of mind which comes from knowing tenants will be well-served and my investment is being protected.
By : 'An'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
Inflexible and treat tennants like children. Unreasonable requirements of tennants. Slow to make repairs. Unfriendly and unhelpful. Try to rush people into signing up to... Read Full Review
Not cheap
By : Victoria Lyall
Oct 13, 2016Hi there, I was surprised to read your review as this is absolutely not how we intend to treat tenants. Could you email me a little more detail around your experience ...
By : 'M.E'
Services : Letting( As a Tenant )
Rent PCM : £366
Would you recommend ? : No
Postcode : OX3
When we first tried to sort our house they took ages to send it through and then rushed us (gave us the very maximum of a week) to get everything back which was difficult as it was during a time I was not in the country but they were not leaning on this. On multiple occasions they have taken my... Read Full Review
Charge way to high for deposit. Expect us to pay way too much to tidy the house etc afterwards before we can get money back... We are students and cannot afford this!
Adrian
By : 'Alexis'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX3
Adrian was very easy to work with. He responded to emails and phone calls within a day or so. The rental was fairly straightforward since the owner lived three doors down, so I tended to deal with the owner more than Adrian. When I need something Adrian was very prompt and... Read Full Review
Carol
Kiran
By : 'Oxford'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX44
Finders Keepers main aim seems to be to extract every last possible bit of money from their tenants as possible. They understand nothing about customer service - and are only motivated by grabbing your cash. They charge huge fees for absolutely everything and extracting your deposit from them in... Read Full Review
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Me and my fiancee were looking for a flat or house to rent recently. We are new to Oxford, just moved in from London. We are foreigners, BUT legal to work in UK, employed full time with a documented history of 6 years of employment and rental with no breaks in UK. We've visited Sommertown branch... Read Full Review
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