So far, my son and my experience with Finders Keepers has been excellent. Thank you to Anna for her reassuring and common sense advice at the start of the process and Aline for her patience and good communication throughout. Move in date approaching and we do not anticipate any problems. We... Read Full Review

I rented a student property through Finders Keepers with the admin arranged by Jessica. The admin was dealt with swiftly which you would expect as there are so many students requiring property. I found Jessica to be very pleasant until after you've signed the agreement and they have your... Read Full Review

Rising damp, a leaking asbestos roof that wasn't fixed for several years other than bodging a bead of mastic on it now again when water flowed through the ceiling and finally an attempt to wrongfully withold our deposit to pay for various problems that were alreadyy present with the property... Read Full Review

STAY AWAY - discriminates against benefit tenants This agency is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is unlawful and... Read Full Review

STAY AWAY - discriminates against benefit tenants This agency is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is unlawful and... Read Full Review

A dismissive woman on the phone. Didn't seem to want to take my enquiries any further and refused us a viewing based off of my partner's income, despite us having enough savings to pay rent for a year untill I can return to after having a baby. I will avoid this company based off of... Read Full Review

Horrifically rude staff. I really don't understand why the lady doing call backs has a bee in her bonnet and was extremely rude. I have worked in customer service for years and always do my best to be nice to staff as a result and honestly the way this staff member spoke to me I'm so... Read Full Review

FK arranged a gas safety certificate on a property in Oxford through their subsidiary Bricks and Mortar last year and charged £154.00 inclusive of VAT. I chose to bypass the agents this year and arranged the safety check myself on the same property which cost £96.00 inclusive of VAT. it is common... Read Full Review

Reasonably attentive during the tenancy – although they always chose the cheapest solution to any problem, resulting in repeated call outs for things that could have been solved first time if done properly. But wait until you check out. They WILL make up some utter bulls&*t and take some of... Read Full Review

As someone new to being a landlord I decide to employ a professional agency to let may own house. It is not altogether clear from the initial elegant presentation but the fees of this agency turn out to be exorbitant. They charge a set up fee of 33% to which VAT has to be added. The agency fee is... Read Full Review