The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.1/5, 17 Reviews
24% Recommended
50% letting valuation accuracy
45% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 50% | 45.00% | £875 | £995 |
Finders Keepers
1 Vineyard Chambers, Abingdon, Oxfordshire
OX14 3PX
01235 535454
Denise
By : 'M'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX14
Thank you Denise McGrath for your kindness & professional approach to your work. I met Denise when I was relocating from London to Abingdon. She was very trustworthy and professional from the moment she showed me the property, throughout the whole process of signing the contract and... Read Full Review
By : 'Jinu'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Excellent service,all entire team always helpful for customers, very good customer care team.As a tenant I am very much satisfied their... Read Full Review
Natalie
By : 'Cox'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : OX11
I started renting a property through finders keepers mid pandemic and have been nothing but impressed with there assistance. Always helpful and... Read Full Review
Kate
By : 'Jennifer'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX14
Thank you Denise McGrath for your friendly relaxed manner in which you dealt with our recent end of tenancy. Also Fiona and Kate for your support over the last 12 years. Best wishes for... Read Full Review
By : 'Kimiela'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX12
STAY CLEAR FROM THE LETTINGS DEPARTMENT!! I have rented with a few agencies and by far this has been the worst. When we moved in the house wasn’t cleaned after the last tenant. They ended cleaning around the things we’d already moved in. No promptness on faults to be fixed. They ... Read Full Review
Victoria
By : 'Colin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX12
I have two properties with FK’s Abingdon office. I have always found their service to be first class and any problems that have arisen have been dealt with thoroughly and in a timely... Read Full Review
By : 'UnsatisfiedRenter'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : OX14
Would strongly recommend avoiding FK for lettings. They are by far the most inconsiderate, un-caring, incompetent "professionals" I have ever had to deal with when letting a property. They have no regard for you as a tenant and seems are only interested in their own profits and the... Read Full Review
By : 'Lulu'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Kept putting the rent up every year saying that it was in line with market conditions, when clearly it was not and over-priced. In surrendering the lease, I moved to a larger property for nearly £200 less per month. Only to find that I had to pay a surrender fee and had to top up the rent from the... Read Full Review
Fiona
By : 'Jamie'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : OX14
Having been in the tenancy for a number of months, it's safe to say we want out asap. Our property manager is less than useful, as we have reported several issues which have been slow (if ever) to be acted upon. Our numbers are handed out to any old contractor (who have to be approved by... Read Full Review
Extortionate
By : Victoria Lyall
May 10, 2018Hi there, Apologies for the delay in responding to this.(*). I'm sorry to read that you feel your property manager is slow to respond. Having spoken to her about your tenancy I believe there ...
By : 'Feebles'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX14
As an indepenadent landlord I do not employ Finders Keepers. However I do have to deal with them because they are the agents for landlord of the flat above mine. They have been no use whatsoever. Every year they have to be chased to maintain the grounds of the flat set aside for the upstairs flat. ... Read Full Review
By : Victoria Lyall
Sep 25, 2017Hi there, I was sorry to read your feedback of Finders Keepers. I've spoken to the office in question and I understand that you had been in direct contact with the landlord about the tree which had ...
By : 'Previous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Ridiculous agency. These people will defenitely give you some unwanted charge on final check out. While check out, the property manager said, everything is fine, just 2 hours cleaning will do, and that will be £ 30, and we agreed that. BUT, they just cut £ 154 from our deposit WITHOUT ... Read Full Review
Very bad.
By : Victoria Lyall
Apr 20, 2017Hi there, From your feedback I think I recognise that we have already spoken directly about your experience. I'm sorry to read that you felt your query is unresolved, but as I understood from your ...
By : 'Miranda'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
The worst estate agents I have been through! Inflexible terms after a year of renting and poor lettings management team! The lettings manager we were dealing with, has a poor attitude, rarely responded (no out of office either), rarely addressed any issues raised in emails, and when they did it was ... Read Full Review
Bad for the service
Natalie
By : 'Michelle'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : OX12
Atrocious Service Level!!! I recently terminated my tenancy agreement early with Finders Keepers due to a lack of maintenance on the property: - Neither fridge/freezer or washing machine was working for more than a month, - unable to use main bathroom for 6 week due to in-wall cistern leak... Read Full Review
BAD!
BAD!
By : Victoria Lyall
Feb 3, 2016Hi Michelle, I'm sorry to read about your experience. I'm in contact with the Office Manager of the Abingdon office to try to get a little more detail about the situation. Kind regards, Victoria ...
By : 'Jon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
I would not recommend Finders Keepers to anyone.. From the start of the tenancy we have had issues with our names being mixed up and I also find the staff rude and uninterested Our tenancy is up for renewal and I have contacted the branch several times via email and eventually called to ask why ... Read Full Review
The only reason we are going to renew our tenancy is due to the hassle of moving. I would not recommend Finders Keepers, their inability to perform basic admin tasks such as tenants names is disgraceful and they are clearly not interested in their tenants.
By : 'a_tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX12
We have recently moved out of a property rented by Finders Keepers (Abingdon) and have to say we completely agree with the comments made by Gail in the previous review. Again Finders Keepers are trying to make a series of unjustfied deductions from our deposit, despite the fact that we have left... Read Full Review
By : Victoria Lyall
Aug 20, 2013Hi there, I'm sorry to hear that you have had a bad experience. Gail did get in touch with me and we resolved the situation, although she didn't update her review on here. We do not charge tenants at ...
By : 'Gail'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
I would never rent from Finders Keepers again, and certainly will never recommend them to anyone. We have just finished our tenancy, and are currently trying to get our deposit back. We have had the flat professionally cleaned (including the carpets) and it is spotless, in fact cleaner than it... Read Full Review
Stop putting barriers up to refund our deposit, and deal with us respectfully instead of talking down to us.
By : V Lyall
Jul 26, 2013Hi Gail, As I've commented on your review on other sites, I'd appreciate it if you would contact me directly so that we can look into this matter. It is certainly never our intention to hold onto ...
By : 'Stanley'
Services : Letting( As a Tenant )
Would you recommend ? : No
Shown round the property by an agent, any question was given the answer I wanted, only to find later that these were lies. For example, property advertised as 'all bills included'... however, even though each of 8 tenants has to pay £100 pcm EACH for bills, you still have to pay 50p to use the... Read Full Review
made some mistakes that didn't just benefit themselves. Told the truth. Actually acted like reasonable human beings.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.