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Kidlington, OX5
2.8/5, 11 Reviews
45% Recommended
25% letting valuation accuracy
25% letting fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 25% | 25.00% | £1,700 | £1,700 |
Address
Chancellors
7 High Street, Kidlington, Oxfordshire
OX5 2DH
01865 379222
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Chancellors Branches (View All 54)
Chancellors were great at ...
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5 Star Review
By : 'Becca'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX5
14 Jul 2022
People found this helpful0
Chancellors were great at keeping up with communication throughout the whole process - they have made us very happy landlords with very happy... Read Full Review
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Becca said about Chancellors
Services : Letting( As a Owner )Date: 13th Jul 2022
Chancellors were great at keeping up with communication throughout the whole process - they have made us very happy landlords with very happy tenants.
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Dream Home ...
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5 Star Review
Raychel
By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX5
28 Jun 2022
People found this helpful0
Was in a bidding war for a property with my partner for our first home and Raychel's advice and assistance throughout the proceedings meant we were able to get the home we had fallen in love with! Can't recommend her and the team at Kidlington enough as they were truly fantastic with... Read Full Review
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Chris King said about Chancellors
Services : Sales( As a Buyer )Date: 27th Jun 2022
Was in a bidding war for a property with my partner for our first home and Raychel's advice and assistance throughout the proceedings meant we were able to get the home we had fallen in love with! Can't recommend her and the team at Kidlington enough as they were truly fantastic with all of our queries.
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Anthony and his team at ...
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5 Star Review
Anthony
By : 'Michael'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX5
9 Jun 2022
People found this helpful1
Anthony and his team at Chancellors have kept me well informed and up-to-date throughout the whole process from start to finish of selling my home. They achieved over the asking price and exceeded expectations, I will be sure to use them... Read Full Review
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Michael T said about Chancellors
Services : Sales( As a Vendor )Date: 9th Jun 2022
Anthony and his team at Chancellors have kept me well informed and up-to-date throughout the whole process from start to finish of selling my home. They achieved over the asking price and exceeded expectations, I will be sure to use them again.
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Stay away.Very poor ...
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1 Star Review
By : 'D'
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : No
Postcode : OX5
26 May 2020
People found this helpful7
Stay away. Very poor communication and service levels with many changing people involved during the tenancy process, none of whom take any kind of responsibility or properly communicate with each other. We have used them on and off for a number of years and seen a steep decline in service levels... Read Full Review
Comments (1)Stay away.
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D Kurtaz said about Chancellors
Services : Letting( As a Owner )Date: 25th May 2020
Stay away.
Very poor communication and service levels with many changing people involved during the tenancy process, none of whom take any kind of responsibility or properly communicate with each other. We have used them on and off for a number of years and seen a steep decline in service levels over this period.
In the interests of transparency, we are currently involved in a dispute with them over their lack of due diligence and care.
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By : Sarah Holmed
28 May 2020Not nice at all - couldn’t agree more with your...
LANDLORDS ...
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1 Star Review
By : 'Akhil'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX5
29 Jan 2020
People found this helpful3
LANDLORDS BEWARE - I put my buy to let flat on with Chancellors. I was (in my opinion) mislead into signing a "sole-agency" agreement with them. In the small print it said I cannot advertise my property with another agent for 52 weeks regardless of if Chancellors find me a tenant.... Read Full Review
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Akhil Gupta said about Chancellors
Services : Letting( As a Owner )Date: 29th Jan 2020
LANDLORDS BEWARE - I put my buy to let flat on with Chancellors. I was (in my opinion) mislead into signing a "sole-agency" agreement with them. In the small print it said I cannot advertise my property with another agent for 52 weeks regardless of if Chancellors find me a tenant. Chancellors did not have 1 single viewing for my property in 4 weeks. I told them I wanted to take it off with them and they said I couldn't - this is when the sole agency agreement stuff became clear. Another local agent found 3 tenants all for asking price within 1 week of having the property. Although Chancellors have an office it Kidlington they don't seem to know the area/prices well. I was presented with a bill of 1 years fees for around £1300 along with threats of legal action. I had to pay this fee even though they didn't find any tenant for the property or risk the hassle of legal action. Will not be dealing with them - not friendly, professional or understanding (even though I have had a good relationship and used them in the past).
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Dragged on for almost a ...
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1 Star Review
By : 'Waitingtosell'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : OX5
9 Nov 2018
People found this helpful7
Do not pay these people a penny! Absolutely rubbish service level. They don't follow up unless you ask them to. Our sell has dragged on for almost a year now. Excuses after excuses and all to keep us sucked in! I know some of it is the buyer's fault but that does not excuse Chancellors... Read Full Review
Comments on Agent Fees
Standard high street fees that has absolutely no added benefit compared to an online agent
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Waitingtosell said about Chancellors
Services : Sales( As a Vendor )Date: 9th Nov 2018
Do not pay these people a penny! Absolutely rubbish service level. They don't follow up unless you ask them to. Our sell has dragged on for almost a year now. Excuses after excuses and all to keep us sucked in! I know some of it is the buyer's fault but that does not excuse Chancellors for their lack of responsibility to chase and follow up with the buyer and their solicitor. What do we pay these traditional agents for otherwise. Why not go with an online agent?! Ridiculous how long we have waited and now we are still stuck in this nightmare where we don't know where we stand with this buyer who now keeps saying they are waiting for their mortgage offer. This was over a month ago. Why haven't they found the real reason why it's still not moving forward? We are pulling the plug on Chancellor today. Useless agent. The bigger the name the worst they are. Zero sense of duty to their customers. Stop going to these so called high street agents who think they can just lure you in just because they have a shop front. It means nothing and I see no reason to pay them more than an online agent. None whatsoever! Unbelievably appalling service.
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Waste of time & ...
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1 Star Review
By : 'Karen'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : OX25
24 Apr 2018
People found this helpful5
We had a bad experience with this agent - both staff listed no longer work for this office, they have a very high turnover of staff who leave quickly and without warning in some cases. Our property was originally overpriced by Nick Sampson. Our advert went 'live' before it was proof read... Read Full Review
Comments (0)We had a bad experience with this agent - both staff listed no longer work for this office, they have a very high turnover of staff who leave quickly and without warning in some cases.
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Karen said about Chancellors
Services : Sales( As a Vendor )Date: 23rd Apr 2018
We had a bad experience with this agent - both staff listed no longer work for this office, they have a very high turnover of staff who leave quickly and without warning in some cases.
Our property was originally overpriced by Nick Sampson.
Our advert went 'live' before it was proof read by us.
Weekly email marketing updates are confusing & no substitute for a phone call.
This office was supposed to share details with another local office, we are between two, they lied. The other offices were not informed.
We were sent a Trainee Negotiator fresh to the industry to conduct a viewing, his inexperience showed when he asked what the green thing in the garden was - the oil tank!
Second viewings and viewings were often not followed up.
On one occasion our property was left unlocked after a viewing.
And sin of all sins for not checking the contract on my part, Chancellors locked us into a 24 week contract. So we lost the spring and summer season before we could change to another more efficient agent.
If this review does anything, please do check who's selling what where and how many - there are plenty of websites that can do this for you. Chancellors is run on an area basis and is affected by its overall group manager. Oxford, Cowley, Summertown and Kidlington are shocking, Chipping Norton office is the best agent in its area.
As for Kidlington - do please avoid.
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We have recently advertised ...
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1 Star Review
By : 'chuckawalla'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX5
23 Feb 2017
People found this helpful4
We have recently advertised our flat with Chancellors Kidlington and are very disgusted with the service we received. First of all we were assured by one of the staff that we would definately get �995 for rental in Kidlington, as they had let a flat round the corner for the same price. As time... Read Full Review
Comments on Agent Fees
bad
Comments (0)We have recently advertised our flat with Chancellors Kidlington
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chuckawalla said about Chancellors
Services : Letting( As a Owner )Date: 23rd Feb 2017
We have recently advertised our flat with Chancellors Kidlington
and are very disgusted with the service we received.
First of all we were assured by one of the staff that we would definately get �995 for rental in Kidlington, as they had let a flat round the corner for the same price.
As time went on there were plenty of people who viewed the flat
but no takers. I was then advised from other agents that the rental we were asking was far too high. I then asked for the rent to be lowered to �950.ONO. The flat had been fully refurbished. It was now 16 weeks and still no takers. Had they advised us that the reason people were not interested was that the price was far too high. Had they suggested lowering the price to a more realistic rent for that area, the flat would have been let long ago.
Unfortunately we signed a contract for 24 weeks (6months) which we didn't read fully and were told that we could not advertise with any other agent. If we did they would charge us
the full fee of �540 if we went to another agent. In the end we decided to send a cheque for �540 which was delivered by hand Friday evening and Monday morning we received an email saying that the cheque had been left on the Office desk and shredded by the cleaners Saturday night!!! No other Letting Agent has this policy for 6 months and I feel that this is very unfair and threatening. The day after I asked another Letting Agent to advertise the flat at �875 it was taken the same day. We suggest that if Chancellors change their policy they might get more satisfied customers.
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Thanks to Nick and his ...
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5 Star Review
Nicholas
Oliver
By : 'Anne'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : OX5
30 Sept 2016
People found this helpful0
Thanks to Nick and his excellent team at Chancellors for making the stressful journey to sell our house more bearable. Nothing was too much trouble for them, they kept us updated at every stage of the sale steering us to a happy... Read Full Review
Comments on Agent Fees
Good
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Anne and Jeff said about Chancellors
Services : Sales( As a Vendor )Date: 29th Sep 2016
Thanks to Nick and his excellent team at Chancellors for making the stressful journey to sell our house more bearable. Nothing was too much trouble for them, they kept us updated at every stage of the sale steering us to a happy outcome!
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Nick and his team have been ...
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5 Star Review
Nicholas
By : 'Keeley'
Services : Sales( As a Vendor )
Sold price : £296000
Would you recommend ? : Yes
Postcode : OX51
25 Jun 2014
People found this helpful0
Nick and his team have been fantastic and I wouldn't hesitate to recommend them to others. They always kept me informed, were never pushy and always a pleasure to deal with. On the one occasion. I did have a problem Nick took time to help me get a happy resolution for all parties rather than... Read Full Review
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Keeley Middleditch said about Chancellors
Services : Sales( As a Vendor )Date: 24th Jun 2014
Nick and his team have been fantastic and I wouldn't hesitate to recommend them to others. They always kept me informed, were never pushy and always a pleasure to deal with. On the one occasion. I did have a problem Nick took time to help me get a happy resolution for all parties rather than dismissing me to my solicitor, for which I was very grateful. Likewise Sam and other members in the branch were always polite and helpful.
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We wanted to view some of the ...
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1 Star Review
By : 'Sowjanya'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX5
18 Mar 2014
People found this helpful3
We wanted to view some of the properties in kidlington. When I called first I was asked to register and Imstarted getting emails and text messages alerting properties. Within few minutes of them I used to call them to arrange for viewing . They either used to say we will call you back after... Read Full Review
What agent could do to change your mind?
We wanted to view some of the properties in kidlington. When I called first I was asked to register and Imstarted getting emails and text messages alerting properties. Within few minutes of them I used to call them to arrange for viewing . They either used to say we will call you back after arranging it and never called back or said the property is already sold! I said i got a text message few minutes ago! Yes its sold is the answer. I have now bought property thro another agent, so unsusbribed email but I couldn\'t stop texts. So called again and said can you please stop sending texts, they asked why and I said you never showed me any property and I bought thro other agent. Said ok bye and hung up! Not even apology!
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Sowjanya said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 18th Mar 2014
We wanted to view some of the properties in kidlington. When I called first I was asked to register and Imstarted getting emails and text messages alerting properties. Within few minutes of them I used to call them to arrange for viewing . They either used to say we will call you back after arranging it and never called back or said the property is already sold! I said i got a text message few minutes ago! Yes its sold is the answer. I have now bought property thro another agent, so unsusbribed email but I couldn't stop texts. So called again and said can you please stop sending texts, they asked why and I said you never showed me any property and I bought thro other agent. Said ok bye and hung up! Not even apology!
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By : Michael Anderson
4 Apr 2014We appreciate the importance of the communication we enter into with our clients and customers, and I was sorry to read that you felt the Kidlington office did not respond to some of the messages...
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