The UK's Largest Customer Review Website for the Property Industry
Henley on Thames, RG9
3.6/5, 14 Reviews
79% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £220,000 | £220,000 |
Address
Chancellors
17 Hart Street, Henley on Thames, Oxfordshire
RG9 2AR
01491 571157
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Chancellors Branches (View All 54)
Excellent! ...
Share On : 
5 Star Review
Robert
By : 'NP'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG9
6 Feb 2019
People found this helpful0
Chancellors Henley-on-Thames were excellent throughout the process of selling our property. They advertised widely with very good photos - also shown prominently in their window in Henley's main street. Our sale was managed by Robert Penford who advised us well throughout. It was his personal... Read Full Review
Comments on Agent Fees
OK - they worked hard for us.
Comments (0)
Was this helpful?:
NP said about Chancellors
Services : Sales( As a Vendor )Date: 6th Feb 2019
Chancellors Henley-on-Thames were excellent throughout the process of selling our property. They advertised widely with very good photos - also shown prominently in their window in Henley's main street. Our sale was managed by Robert Penford who advised us well throughout. It was his personal service that made the difference - being with prospective buyers on their visits and helping us with advice throughout. A particular strength of Robert's was the way he kept open a channel of communication: it was always easy to speak with him and he kept us continuously up to date with developments (even after hours!) - he worked really hard to make our sale happen - something we couldn't have done ourselves.
The UK's Largest Customer Review Website for the Property Industry
AVOID! ...
Share On :
2 Star Review
By : 'AVOID!'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : RG9
16 Jan 2019
People found this helpful3
In branch is great. Head office who do the admin is beyond awful - regularly forget why your paying extra (internet), tell you end of tenancy deep clean is required (even though it wasn't done when you moved in), you have to chase up 3 times on any email, they get the leaving date wrong, ... Read Full Review
Comments on Agent Fees
As above
Comments (0)Was this helpful?:
AVOID! said about Chancellors
Services : Letting( As a Tenant )Date: 16th Jan 2019
In branch is great. Head office who do the admin is beyond awful - regularly forget why your paying extra (internet), tell you end of tenancy deep clean is required (even though it wasn't done when you moved in), you have to chase up 3 times on any email, they get the leaving date wrong, and I'm in the process of reporting them for data protection breach as shared my details with third party contractor without my permission. A real shame as the office in Henley is great, head office awful - AVOID!
The UK's Largest Customer Review Website for the Property Industry
Excellent service from an ...
Share On :
5 Star Review
Robert
By : 'Henleybod'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG9
15 Aug 2017
People found this helpful0
Excellent service from an honest, reliable and proactive agent. I have had several encounters with other Agencies and have to say that Chancellors in Henley far exceeded the abilities and experience of any other... Read Full Review
Comments (0)Was this helpful?:
Henleybod said about Chancellors
Services : Sales( As a Vendor )Date: 14th Aug 2017
Excellent service from an honest, reliable and proactive agent. I have had several encounters with other Agencies and have to say that Chancellors in Henley far exceeded the abilities and experience of any other agent.
The UK's Largest Customer Review Website for the Property Industry
My family and i had to move ...
Share On :
5 Star Review
Sam
By : 'Friederike'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG9
21 Apr 2017
People found this helpful0
My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we actually decided to rent with Chancellors. Unfortunately i can't say the same of head... Read Full Review
Comments (0)My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we actually decided to rent with Chancellors.
Was this helpful?:
Friederike said about Chancellors
Services : Letting( As a Tenant )Date: 20th Apr 2017
My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we actually decided to rent with Chancellors.
Unfortunately i can't say the same of head quarters... their service to us wasnt great. Specially as somebody left the company and it seems no handover took.
Nonetheless I would recommend chancellors in Henley due to Sam!
The UK's Largest Customer Review Website for the Property Industry
I had excellent service from ...
Share On :
5 Star Review
Jon
Robert
By : 'Xx11'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG9
11 Mar 2017
People found this helpful0
I had excellent service from Jon Harrison and his manager, Robert, and am pleased to say I've now moved into my dream home. Thank... Read Full Review
Comments (0)Was this helpful?:
Xx11 said about Chancellors
Services : Sales( As a Buyer )Date: 11th Mar 2017
I had excellent service from Jon Harrison and his manager, Robert, and am pleased to say I've now moved into my dream home. Thank you
The UK's Largest Customer Review Website for the Property Industry
Throughout, from an initial ...
Share On :
5 Star Review
sophie
Paul
By : 'Family'
Services : Sales( As a Buyer )
Sold price : £220000
Would you recommend ? : Yes
Postcode : RG9
12 Aug 2014
People found this helpful0
Throughout, from an initial telephone call to viewing the property and beyond, Sophie was extremely professional and was exactly what a good agent should be: highly motivated, knew her business and didn't do the hard sell, yet she was on hand at every stage of the purchase. Nothing was too much... Read Full Review
Comments (0)Was this helpful?:
Family West said about Chancellors
Services : Sales( As a Buyer )Date: 11th Aug 2014
Throughout, from an initial telephone call to viewing the property and beyond, Sophie was extremely professional and was exactly what a good agent should be: highly motivated, knew her business and didn't do the hard sell, yet she was on hand at every stage of the purchase. Nothing was too much trouble and she made everything so incredibly easy. She was a natural!
The UK's Largest Customer Review Website for the Property Industry
did not inform us we had 7 ...
Share On :
1 Star Review
laura
michael
By : 'wishfairies'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RG10
27 Aug 2013
People found this helpful6
did not inform us we had 7 days cooling off period for contract. Now refusing to accept our cancellation, even though we asked for it to be amended within 7 days. Forgot to upload on rightmove or their own site. No feedback following viewings. People turning up when not expected. Inappropriate... Read Full Review
Comments (0)Was this helpful?:
wishfairies said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 27th Aug 2013
did not inform us we had 7 days cooling off period for contract. Now refusing to accept our cancellation, even though we asked for it to be amended within 7 days. Forgot to upload on rightmove or their own site. No feedback following viewings. People turning up when not expected. Inappropriate viewings. No positive action following our complaints or request for a better service - their attitude is that theirs is 'not a service based contract'. Scaling back the advertising of our property whilst making threats of legal action since we gave notice to terminate our contract.
The UK's Largest Customer Review Website for the Property Industry
Richard provided a great ...
Share On :
5 Star Review
By : 'borninhenley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG4
10 Apr 2013
People found this helpful1
Richard provided a great insight into the local housing market and helped me understand all of the important factors which come into play when buying or selling a property. Having purchased through Richard previously, I was confident that he would provide a great level of service, which he... Read Full Review
Comments (0)Richard provided a great insight into the local housing market and helped me understand all of the important factors which come into play when buying or selling a property. Having purchased through Richard previously, I was confident that he would provide a great level of service, which he did.
Was this helpful?:
borninhenley said about Chancellors
Services : Sales( As a Vendor )Date: 9th Apr 2013
Richard provided a great insight into the local housing market and helped me understand all of the important factors which come into play when buying or selling a property. Having purchased through Richard previously, I was confident that he would provide a great level of service, which he did.
Thank you Richard, your help was very much appreciated.
The UK's Largest Customer Review Website for the Property Industry
I have had a few problems ...
Share On :
1 Star Review
laura
By : 'magnus'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG9
27 Feb 2013
People found this helpful2
I have had a few problems with vendors looking at offers made after mine was excepted and found the staff at Chancellors to be extreemly honest and upfront in explaining the whole process to me and dealing with concerns I have had. I find the staff in Henley to be very helpful, quick to respond and ... Read Full Review
Comments (0)Was this helpful?:
magnus said about Chancellors
Services : Sales( As a Buyer )Date: 27th Feb 2013
I have had a few problems with vendors looking at offers made after mine was excepted and found the staff at Chancellors to be extreemly honest and upfront in explaining the whole process to me and dealing with concerns I have had. I find the staff in Henley to be very helpful, quick to respond and trustworthy. I have viewed a few houses with the company and the staff sit back and let you explore without "selling", but are on hand to answer questions and will find answers if they do not have them to hand. I would certainly either buy or sell with them in the future.
The UK's Largest Customer Review Website for the Property Industry
Richard helped me when I had ...
Share On :
5 Star Review
By : 'Christine'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG9
26 Feb 2013
People found this helpful0
Richard helped me when I had to sell my Aunts bungalow when she died . I found him friendly and very professional and he and his team kept me informed through out the sale . I would recommend him to others in the future and appreciate all he did for me... Read Full Review
Comments (0)Was this helpful?:
Christine Harris . said about Chancellors
Services : Sales( As a Vendor )Date: 26th Feb 2013
Richard helped me when I had to sell my Aunts bungalow when she died . I found him friendly and very professional and he and his team kept me informed through out the sale . I would recommend him to others in the future and appreciate all he did for me .
The UK's Largest Customer Review Website for the Property Industry
Had a really bad time with a ...
Share On :
5 Star Review
By : 'mo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG9
18 Feb 2013
People found this helpful0
Had a really bad time with a astate agent, before i went to Chancellors. Chancellors where fantastic with everything, the team new i lost my father and it was his home i was selling, i was kept me up to date all the time, which was great. I would use them all the time in the future. and recommend... Read Full Review
Comments (0)Was this helpful?:
mo said about Chancellors
Services : Sales( As a Vendor )Date: 18th Feb 2013
Had a really bad time with a astate agent, before i went to Chancellors. Chancellors where fantastic with everything, the team new i lost my father and it was his home i was selling, i was kept me up to date all the time, which was great. I would use them all the time in the future. and recommend them to eveyone.
The UK's Largest Customer Review Website for the Property Industry
Not informed about a ...
Share On :
1 Star Review
By : 'Neverusethisagent'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
12 Jul 2012
People found this helpful5
Not informed about a significant monthly service charge on the prospective property until the papers were being signed with the solicitor.agent refused to remove the house we were buying from websites, or advertise as 'sale agreed'. We later learnt mr wagstaff was calling homeowners and advising... Read Full Review
Comments (0)Not informed about a significant monthly service charge on the prospective property until the papers were being signed with the solicitor.agent refused to remove the house we were buying from websites, or advertise as 'sale agreed'.
Was this helpful?:
Neverusethisagent said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 11th Jul 2012
Not informed about a significant monthly service charge on the prospective property until the papers were being signed with the solicitor.agent refused to remove the house we were buying from websites, or advertise as 'sale agreed'.
We later learnt mr wagstaff was calling homeowners and advising them that if they sold their property with chancellors they could get them a great deal on 'our' house.Two disgusting examples of misrepresentation.
The vendor pulled out at the last minute, but we feel the agent was fully aware this could happen, but still pushed us into selling our property, spending money on surveys, solicitors etc .
The agent behaves dishonestly and tried to bully us into selling our house with them too, harassing us with phone calls daily and trying to lure us by quoting unrealistic house price evaluations .
A rogue estate agent who should be avoided at all costs.
The UK's Largest Customer Review Website for the Property Industry
Superb service. I never ...
Share On :
5 Star Review
By : 'Agent'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
8 Mar 2012
People found this helpful0
Superb service. I never thought I'd write such a review but feel I must give these agents the credit they deserve. Their strategy to help get the best possible price for our property more than exceeded our expectations in a very short time frame. All staff were polite and professional at all... Read Full Review
Comments (2)Was this helpful?:
Agent Review said about Chancellors
Services : Sales( As a Vendor )Date: 8th Mar 2012
Superb service. I never thought I'd write such a review but feel I must give these agents the credit they deserve. Their strategy to help get the best possible price for our property more than exceeded our expectations in a very short time frame. All staff were polite and professional at all times.
The UK's Largest Customer Review Website for the Property Industry
By : Tiredoflyingestateagents
10 Apr 2012Obviously written by Richard himself. He even parrots the same terminology he Spouts in the media and advertising. No- one in their right mind would give these Jokers five stars. Maybe 5 stars in ...
We received terrible service ...
Share On :
1 Star Review
By : 'PissedOff'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
29 Feb 2012
People found this helpful9
We received terrible service resulting in our sale falling through. The agent was consistently interfering in discussions between our solicitors and even the survey. We were misled on many occasions and were told one thing when very clearly something else was going on. The whole time we were... Read Full Review
Comments (1)Was this helpful?:
PissedOff said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 29th Feb 2012
We received terrible service resulting in our sale falling through. The agent was consistently interfering in discussions between our solicitors and even the survey. We were misled on many occasions and were told one thing when very clearly something else was going on. The whole time we were negotiating contracts they left the property online for sale and we were informed very suddenly 2 days before signing that the vendors had pulled out. No doubt the agent had persuaded them he had a buyer willing to pay a higher price for the property. Absolutely disgusting.
The UK's Largest Customer Review Website for the Property Industry
By : Disgusted
10 Apr 2012We totally sympathise with you. We have a list of grievances too long to print.Almost the same thing happened to us- strung along for months, the property kept online whilst sale agreed and...
1 - 14 of 14 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
