100% sales valuation accuracy
100% sales fee satisfaction
Latest Reviews
16th Jan 2019
reviewed by 'AVOID!'
15th Aug 2017
reviewed by 'Henleybod'
21st Apr 2017
reviewed by 'Friederike'
11th Mar 2017
reviewed by 'Xx11'
Opening Hours
Address
Chancellors
17 Hart Street
Henley on Thames
Oxfordshire
RG9 2AR
01491 571157
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £220,000 | £220,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 6 | 0 | 3 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
Chancellors Henley-on-Thames were excellent throughout the process of selling our property. They advertised widely with very good photos - also shown prominently in their window in Henley's main street. Our sale was managed by Robert Penford who advised us well throughout. It was his personal ...
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Comment on agent fees
OK - they worked hard for us.
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Jan 16,2019
Jan 16,2019
3
people found
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In branch is great. Head office who do the admin is beyond awful - regularly forget why your paying extra (internet), tell you end of tenancy deep clean is required (even though it wasn't done when you moved in), you have to chase up 3 times ...
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Comment on agent fees
As above
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Aug 15,2017
Aug 15,2017
0
people found
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Excellent service from an honest, reliable and proactive agent. I have had several encounters with other Agencies and have to say that Chancellors in Henley far exceeded the abilities and experience of any other agent....
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Apr 21,2017
Apr 21,2017
0
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My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we ...
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Mar 11,2017
Mar 11,2017
0
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I had excellent service from Jon Harrison and his manager, Robert, and am pleased to say I've now moved into my dream home. Thank you...
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Aug 12,2014
Aug 12,2014
0
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Throughout, from an initial telephone call to viewing the property and beyond, Sophie was extremely professional and was exactly what a good agent should be: highly motivated, knew her business and didn't do the hard sell, yet she was on hand at every stage of ...
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Aug 27,2013
Aug 27,2013
6
people found
this helpful
this helpful
did not inform us we had 7 days cooling off period for contract. Now refusing to accept our cancellation, even though we asked for it to be amended within 7 days. Forgot to upload on rightmove or their own site. No feedback following viewings. People turning up ...
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Apr 10,2013
Apr 10,2013
1
people found
this helpful
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Richard provided a great insight into the local housing market and helped me understand all of the important factors which come into play when buying or selling a property. Having purchased through Richard previously, I was confident that he would provide a great level of ...
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Feb 27,2013
Feb 27,2013
2
people found
this helpful
this helpful
I have had a few problems with vendors looking at offers made after mine was excepted and found the staff at Chancellors to be extreemly honest and upfront in explaining the whole process to me and dealing with concerns I have had. I find the ...
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Feb 26,2013
Feb 26,2013
0
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Richard helped me when I had to sell my Aunts bungalow when she died . I found him friendly and very professional and he and his team kept me informed through out the sale . I would recommend him to others in the future and appreciate all ...
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Feb 18,2013
Feb 18,2013
0
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Had a really bad time with a astate agent, before i went to Chancellors. Chancellors where fantastic with everything, the team new i lost my father and it was his home i was selling, i was kept me up to date all the time, which ...
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Jul 12,2012
Jul 12,2012
5
people found
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Not informed about a significant monthly service charge on the prospective property until the papers were being signed with the solicitor.agent refused to remove the house we were buying from websites, or advertise as 'sale agreed'.
We later learnt mr wagstaff was calling homeowners ...
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Mar 08,2012
Mar 08,2012
0
people found
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Superb service. I never thought I'd write such a review but feel I must give these agents the credit they deserve. Their strategy to help get the best possible price for our property more than exceeded our expectations in a very short time frame. All ...
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Feb 29,2012
Feb 29,2012
9
people found
this helpful
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We received terrible service resulting in our sale falling through. The agent was consistently interfering in discussions between our solicitors and even the survey. We were misled on many occasions and were told one thing when very clearly something else was going on. The whole ...
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Apr 10, 2012
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(1)
We totally sympathise with you. We have a list of grievances too long to print.Almost the same thing happened to us- strung along for months, the property kept online whilst sale agreed and cheekily Richard was calling other people using our house as bait to try to get them to sell their house with chancellors!!! Unbelievably unprofessional and devious.
The sale fell through when our vendors pulled out.
If this joker was a doctor he would have been struck off years ago- manipulative, greedy ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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