By : 'Gemma' Services : Sales( Prospective Vendor/Buyer ) Sold price : £285000 Would you recommend ? : No Postcode : OX11
10 Jul 2021
People found this helpful0
I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would.
Feel sorry for the people selling their houses with them… they... Read Full Review
I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would. Feel sorry for the people selling their houses with them… they aren’t going to sell at this rate! Absolute joke and puts us off purchasing through them.
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This company is very poor as ...
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1 Star Review
By : 'Mimi' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : OX11
12 May 2021
People found this helpful1
This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend them to any... Read Full Review
Services : Letting( As a Owner )Date: 11th May 2021
This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend them to any landlord.
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Worst estate agent ever! ...
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1 Star Review
Nicholas
By : 'Rie' Services : Sales( Prospective Vendor/Buyer ) Sold price : £250000 Would you recommend ? : No Postcode : OX11
11 Feb 2021
People found this helpful1
Worst estate agent ever! Whether you're dealing with them for Sales or Rental, they only bully you into accepting their terms. We've had a terrible experience with Nick in Didcot who deals with Sales. Our purchase is about to fall through, thanks to the lack of timely communication and... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 11th Feb 2021
Worst estate agent ever! Whether you're dealing with them for Sales or Rental, they only bully you into accepting their terms. We've had a terrible experience with Nick in Didcot who deals with Sales. Our purchase is about to fall through, thanks to the lack of timely communication and for manipulating the seller to put the property back on the market for a better price even though we were paying the asking price for the property. And this is for the house which has a leak in the ceiling which the seller is not willing to repair; doesn't have adequate paperwork to meet the compliance either. All the paperwork is ready at our end, mortgage approved and we are ready to go since November 2020 but we've been let down. We've wasted our money and time for a property the estate agents have not done their due diligence before marketing it. We've been conned into buying something that didn't have the required paperwork in place to meet the legal requirements. And then the estate agents decide to bully us (by giving deadlines) to agree to go ahead without the legal documents in place. We have bought many properties in the past but never dealt with such unprofessional sales agents!
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From the very outset ...
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1 Star Review
By : 'Mark' Services : Sales( As a Buyer ) Sold price : £103000 Would you recommend ? : No Postcode : OX12
7 Feb 2020
People found this helpful3
From the very outset Chancellors were quite difficult to deal with.
Only about 25% of my calls were ever returned, they couldn't even help out with bathroom size (not on floorpan) as "they don't have a tape measure".
Their completions department were pretty clueless... Read Full Review
From the very outset Chancellors were quite difficult to deal with.
Only about 25% of my calls were ever returned, they couldn't even help out with bathroom size (not on floorpan) as "they don't have a tape measure".
Their completions department were pretty clueless too, all they seamed to do was add confusion to the process.
The manager has a very rude phone manner & quite frankly I'll not use them again.
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I was extremely disappointed ...
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1 Star Review
By : 'Irina' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : OX11
22 Jan 2020
People found this helpful2
I was extremely disappointed with their servicers. The house that we rented for 1 year and a half had, of course, issues and was not perfectly clean. This was not a problem for us but when we moved, they claimed a huge amount from the deposit, even if we cleaned the house with professional... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Jan 2020
I was extremely disappointed with their servicers. The house that we rented for 1 year and a half had, of course, issues and was not perfectly clean. This was not a problem for us but when we moved, they claimed a huge amount from the deposit, even if we cleaned the house with professional services. They claimed something that was there before we moved and they said we left the carpet burned but when I repeatedly asked for a picture to prove that (that room was unoccupied) they didn't provide nothing. Instead, they said: as a gesture of good will they will only ask us to pay half of the price of the carpet. And it's taking more than 30 days to have the deposit returned. I feel they are stealing and I will avoid this agency on the future.
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Do Not Rent From ...
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1 Star Review
By : 'Alias' Services : Letting( As a Tenant ) Rent PCM : £975 Would you recommend ? : No Postcode : OX11
17 Apr 2018
People found this helpful8
We recently checked out of a property we had been renting in Didcot and managed by Chancellors. We took very good care of the property: replanting the garden after the grass had been destroyed by neighborhood cats, repainting whole rooms where previous tenants had done damage, and making small... Read Full Review
Services : Letting( As a Tenant )Date: 16th Apr 2018
We recently checked out of a property we had been renting in Didcot and managed by Chancellors. We took very good care of the property: replanting the garden after the grass had been destroyed by neighborhood cats, repainting whole rooms where previous tenants had done damage, and making small repairs where needed - all paid for by us, not the landlady. When we checked out, we had the property cleaned to a significantly high standard by a professional cleaning company - paid for out of our own pocket. The property was in better condition when we checked out than when we checked in, by far. Even still, the landlady and Chancellors had the audacity to charge us hundreds of pounds for nothing. If this is occurring at other Chancellors' properties, this is fraud on a massive scale and certainly worthy of a class action lawsuit.
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Superb service letting my house over the last 28 months. Katy and Nick have found me lovely new tenants really quickly, given me good advice and kept me really well informed. It's a pleasure to work...
I was impressed how Julian ...
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5 Star Review
Julian
By : 'Katie' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : OX11
19 Sept 2017
People found this helpful0
I was impressed how Julian Dando and his staff dealt with a tricky tenant problem - he definitely sorted the situation out quicklly and... Read Full Review
Services : Letting( As a Owner )Date: 18th Sep 2017
I was impressed how Julian Dando and his staff dealt with a tricky tenant problem - he definitely sorted the situation out quicklly and efficiently.
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Never received such bad ...
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1 Star Review
By : 'Aaron' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : OX11
4 Nov 2016
People found this helpful1
Never received such bad treatment from any company than I have as tenant/ex-tenant of a property managed by chancellors estate agents. From the moment they have your admin fee customer service disappears so do any niceties. checked out a month ago they have just billed me �250.00 from my deposit... Read Full Review
Services : Letting( As a Tenant )Date: 4th Nov 2016
Never received such bad treatment from any company than I have as tenant/ex-tenant of a property managed by chancellors estate agents. From the moment they have your admin fee customer service disappears so do any niceties. checked out a month ago they have just billed me �250.00 from my deposit for two light bulbs.?.. Sums them up perfectly. beware of this company!
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Interestingly enough as a landlord I have had similar issues from the other side where it's been suggested that to replace a lightbulb I would have to pay more than £100. Needless to say I...
Avoid this agency! The worst ...
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1 Star Review
By : 'Dml1980' Services : Letting( As a Tenant ) Would you recommend ? : No
27 Nov 2015
People found this helpful4
Avoid this agency! The worst estate agents I have ever had to deal with. From showing us a property that didn't resemble fully the property we actually got to inflated and unnecessary charges. The people have the worst possible customer service, they do not respond when you email with issues during ... Read Full Review
Services : Letting( As a Tenant )Date: 27th Nov 2015
Avoid this agency! The worst estate agents I have ever had to deal with. From showing us a property that didn't resemble fully the property we actually got to inflated and unnecessary charges. The people have the worst possible customer service, they do not respond when you email with issues during the tennancy. They are invasive when it comes to inspections, and they will charge you at every possible step.
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Rhianna was very helpful when ...
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5 Star Review
Rhianna
By : 'Stuart' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : OX11
22 Jan 2015
People found this helpful0
Rhianna was very helpful when I was looking at properties, she seemed to have a good idea of what I was looking for and recommended a number of properties which I considered making offers on before settling on the one I eventually brought.
She was very quick at getting back to me with any... Read Full Review
Rhianna was very helpful when I was looking at properties, she seemed to have a good idea of what I was looking for and recommended a number of properties which I considered making offers on before settling on the one I eventually brought.
She was very quick at getting back to me with any questions I had though out the process, and was also very quick to get back to me when dealing with the sellers - which was very useful as they were very difficult people to get hold of.
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The agent was very helpful in ...
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5 Star Review
Dan
By : 'Michael' Services : Sales( As a Vendor ) Sold price : £294000 Would you recommend ? : Yes Postcode : OX11
25 Aug 2014
People found this helpful0
The agent was very helpful in giving advice when getting my property ready to go on the market and preparing for viewings. I live in a different part of the county to the house I sold through the agent and they did a good job communicating progress to me on a regular basis. I was happy with the... Read Full Review
Services : Sales( As a Vendor )Date: 24th Aug 2014
The agent was very helpful in giving advice when getting my property ready to go on the market and preparing for viewings. I live in a different part of the county to the house I sold through the agent and they did a good job communicating progress to me on a regular basis. I was happy with the sale price they achieved for me. Overall, a very positive experience employing this agent.
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The time came for us to ...
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5 Star Review
Dan
By : 'Mark' Services : Sales( As a Vendor ) Sold price : £375000 Would you recommend ? : Yes Postcode : OX11
29 Jul 2014
People found this helpful0
The time came for us to downsize, we looked at three local estate agents and chose Chancellors as they are not your typical estate agent who try to sign you up straight away but did give us time to think about all that was said by the agents we invited into our home.
Within 4 weeks of going on the ... Read Full Review
Services : Sales( As a Vendor )Date: 28th Jul 2014
The time came for us to downsize, we looked at three local estate agents and chose Chancellors as they are not your typical estate agent who try to sign you up straight away but did give us time to think about all that was said by the agents we invited into our home. Within 4 weeks of going on the market we had a firm offer which we accepted. we would recommend anyone who is undecided which agent to use to have a very good look at Chancellors
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I found Daniel to be ...
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4 Star Review
Dan
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £277000 Would you recommend ? : Yes Postcode : OX11
29 Jul 2014
People found this helpful0
I found Daniel to be incredibly helpful. He was honest and direct. Understanding what was needed to sell at our asking price. However, this I felt was not the same from others in the branch. Feedback regarding some viewings by potential purchasers was not brilliant. If I had had to do again. I... Read Full Review
Services : Sales( As a Vendor )Date: 28th Jul 2014
I found Daniel to be incredibly helpful. He was honest and direct. Understanding what was needed to sell at our asking price. However, this I felt was not the same from others in the branch. Feedback regarding some viewings by potential purchasers was not brilliant. If I had had to do again. I would have been clearer on my expectations regarding viewings with the other staff. I did not talk to them before hand and so therefore they did not 'read' my expectations. I think they thought the house could sell itself... Don't get me wrong we sold in less than a year. After 2 unsuccessful sale attempts -!3rd time lucky. Tip: folder with key documentation, information on the local area available at the viewing,
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As a landlord I want an agent ...
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5 Star Review
Conor
By : 'Mrs' Services : Letting( As a Owner ) Rent PCM : £650 Would you recommend ? : Yes Postcode : OX11
8 Jul 2014
People found this helpful0
As a landlord I want an agent who understands that I'm looking for a quality tenant, I want an honest opinion on 'first impression' and not somebody whom three months down the line is not going to pay their rent or cause damage to my property, I want an agents who is looking after my best interest... Read Full Review
Services : Letting( As a Owner )Date: 7th Jul 2014
As a landlord I want an agent who understands that I'm looking for a quality tenant, I want an honest opinion on 'first impression' and not somebody whom three months down the line is not going to pay their rent or cause damage to my property, I want an agents who is looking after my best interest and not just concerned about their fee. I found Chancellors was this agent. Conor Forster, especially I found understood my concerns and I was confident that he would find me an excellent tenant, nothing was too much trouble, he came across as a true professional, always well presented and more importantly an excellent negotiator. I would have no hesitations in using Chancellors/Conor again.
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Katherine Yates was excellent ...
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5 Star Review
By : 'Stephanie' Services : Letting( As a Tenant ) Rent PCM : £875 Would you recommend ? : Yes Postcode : OX11
8 Jul 2014
People found this helpful0
Katherine Yates was excellent throughout our search for our house to rent and is continuing to be extremely helpful in ensuring that our move has been smooth. I'd recommend her to anyone looking to rent their first house as her knowledge of the area and her enthusiasm and friendly manner made us... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jul 2014
Katherine Yates was excellent throughout our search for our house to rent and is continuing to be extremely helpful in ensuring that our move has been smooth. I'd recommend her to anyone looking to rent their first house as her knowledge of the area and her enthusiasm and friendly manner made us feel comfortable in our decision. Overall Katherine has given us a great experience with Chancellors.
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Katherine was very helpful ...
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5 Star Review
By : 'Emma' Services : Letting( As a Tenant ) Rent PCM : £725 Would you recommend ? : Yes Postcode : OX10
24 Jun 2014
People found this helpful0
Katherine was very helpful and responded very quickly to any queries or requests to view. Including organising an additional viewing to measure the flat to check if furniture would fit. Overall, she made renting through Chancellors a very easy and stress free... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Jun 2014
Katherine was very helpful and responded very quickly to any queries or requests to view. Including organising an additional viewing to measure the flat to check if furniture would fit. Overall, she made renting through Chancellors a very easy and stress free experience.
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It was nice to work with an ...
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5 Star Review
Tom
By : 'shazzha' Services : Letting( As a Owner ) Rent PCM : £875 Would you recommend ? : Yes Postcode : OX11
22 Jun 2014
People found this helpful0
It was nice to work with an Estate Agent that listened to our requirements and matched it. Not sending us to view houses that did not fit our criteria and waste our time. No pressure selling at all. The purchase of the property went smoothly with good communication throughout the process. We... Read Full Review
Services : Letting( As a Owner )Date: 21st Jun 2014
It was nice to work with an Estate Agent that listened to our requirements and matched it. Not sending us to view houses that did not fit our criteria and waste our time. No pressure selling at all. The purchase of the property went smoothly with good communication throughout the process. We then went on to use the Lettings department, Again they were professional and understood our expectations of letting the property. They managed to secure a tenant ready for when we had finished the renovations. We are already on to securing our next property and have used Chancellors again for both the purchase and letting of the property. Chancellors understand what we want and help us to achieve it in a friendly, professional manner, keeping us informed at all stages. I feel that we have built a good working relationship that we hope to continue to develop.
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The agent was amazing, saw ...
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5 Star Review
Rachel
Dan
By : 'Jakki' Services : Sales( As a Buyer ) Sold price : £430000 Would you recommend ? : Yes Postcode : OX11
19 Jun 2014
People found this helpful0
The agent was amazing, saw the property and offered on the first view, which was accepted, moved 6 weeks later from start to finish. The process was amazing with kind and thoughtful staff who held y hand every step of the way.
An amazing and trustworthy experience thank you very much, very... Read Full Review
The agent was amazing, saw the property and offered on the first view, which was accepted, moved 6 weeks later from start to finish. The process was amazing with kind and thoughtful staff who held y hand every step of the way.
An amazing and trustworthy experience thank you very much, very happy to recommend then for any part of the sales process.
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Having worked in the new ...
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5 Star Review
Conor
Malcom
By : 'sue' Services : Letting( As a Owner ) Rent PCM : £975 Would you recommend ? : Yes Postcode : OX11
17 Jun 2014
People found this helpful0
Having worked in the new homes industry for many years i was well aware of how competitive the rental market is. I chose Chancellors to manage my property based on their total professionalism from my first call to them on day 1. I found the whole team at Didcot very knowlegable about the area and... Read Full Review
Services : Letting( As a Owner )Date: 16th Jun 2014
Having worked in the new homes industry for many years i was well aware of how competitive the rental market is. I chose Chancellors to manage my property based on their total professionalism from my first call to them on day 1. I found the whole team at Didcot very knowlegable about the area and their database of prospective tenants and this was confirmed when they found me a tenant within a week of my property hitting the market. I would also like to highlight in particular Conor Forster from the Didcot Branch who was on the ball from the start. Thank you chancellors I will be using you again and will recommend in the future.
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Conor was very helpful ...
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5 Star Review
Conor
By : 'E' Services : Letting( As a Tenant ) Rent PCM : £700 Would you recommend ? : Yes Postcode : OX11
16 Jun 2014
People found this helpful0
Conor was very helpful throughout my search and always kept me updated about the progress of my application for the property. Everything went smoothly and I was happy with the service I received. Conor was always happy to be contacted about queries and friendly when I met with him. I would... Read Full Review
Services : Letting( As a Tenant )Date: 15th Jun 2014
Conor was very helpful throughout my search and always kept me updated about the progress of my application for the property. Everything went smoothly and I was happy with the service I received. Conor was always happy to be contacted about queries and friendly when I met with him. I would recommend Chancellors as a result.
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