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Carterton, OX18
4.1/5, 10 Reviews
80% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £675 | £675 |
Address
Chancellors
Black Bourton Road, Carterton, Oxfordshire
OX18 3DN
01993 841402
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Chancellors Branches (View All 54)
Steve Buchanan was really ...
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5 Star Review
Steve
By : 'Emma'
Services : Surveying
Would you recommend ? : Yes
Postcode : OX28
10 Jun 2022
People found this helpful0
Steve Buchanan was really helpful. Chancellors have shared the news of the Women's Tour that will be racing through Carterton tomorrow. It's great to see businesses supporting local events. Thanks a... Read Full Review
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Emma said about Chancellors
Services : Surveying( )Date: 10th Jun 2022
Steve Buchanan was really helpful. Chancellors have shared the news of the Women's Tour that will be racing through Carterton tomorrow. It's great to see businesses supporting local events. Thanks a lot.
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I found Nick Prince very ...
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4 Star Review
Nick
By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : OXI
4 Aug 2014
People found this helpful0
I found Nick Prince very friendly and helpful in answering my question in relation to the sale. Also whenever I had to go into the office, the staff were always friendly. I will certainly use Chancellors again in the... Read Full Review
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Nick Corcoran said about Chancellors
Services : Sales( As a Vendor )Date: 3rd Aug 2014
I found Nick Prince very friendly and helpful in answering my question in relation to the sale. Also whenever I had to go into the office, the staff were always friendly. I will certainly use Chancellors again in the future.
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I have got to know Valerie ...
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5 Star Review
Valerie
By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX18
1 Aug 2014
People found this helpful0
I have got to know Valerie over the last few years as a result of visiting the office numerous times on a search for rental properties to purchase. Always friendly and welcoming. Answers lots of questions!! I have now purchased 2 properties with an interest in a third. Valerie has made the whole... Read Full Review
Comments on Agent Fees
As a buyer i am not familiar with agent\'s fees
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Lisa Liddle said about Chancellors
Services : Sales( As a Buyer )Date: 31st Jul 2014
I have got to know Valerie over the last few years as a result of visiting the office numerous times on a search for rental properties to purchase. Always friendly and welcoming. Answers lots of questions!! I have now purchased 2 properties with an interest in a third. Valerie has made the whole process less stressful (the rest of the staff have always been supportive). I have not been pressured into viewing or potentially buying properties that do not meet my criteria. If a new listing meets my criteria Valerie will give me a call giving me a chance for an early viewing. Basically as a buyer i'm a happy camper!!
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I found using Chancellors was ...
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5 Star Review
Nick
Valerie
By : 'Karen'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : OX18
31 Jul 2014
People found this helpful0
I found using Chancellors was a very satisfactory experience. The staff were very professional, polite and helpful. No question I asked was ever too much trouble and they dealt with my queries with efficiency and professionalism. I would highly recommend Chancellors to... Read Full Review
Comments (0)I found using Chancellors was a very satisfactory experience. The staff were very professional, polite and helpful. No question I asked was ever too much trouble and they dealt with my queries with efficiency and professionalism.
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Karen Edwards said about Chancellors
Services : Letting( As a Tenant )Date: 30th Jul 2014
I found using Chancellors was a very satisfactory experience. The staff were very professional, polite and helpful. No question I asked was ever too much trouble and they dealt with my queries with efficiency and professionalism.
I would highly recommend Chancellors to others.
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Valerie & Nick were very ...
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5 Star Review
Valerie
Nicholas
By : 'Jack'
Services : Sales( As a Buyer )
Sold price : £335000
Would you recommend ? : Yes
Postcode : OX18
30 Jul 2014
People found this helpful0
Valerie & Nick were very professional throughout our purchase, we were kept up to date with any changes as the purchased progressed, had multiple viewings arranged with no issues and had any questions answered promptly and... Read Full Review
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Jack said about Chancellors
Services : Sales( As a Buyer )Date: 29th Jul 2014
Valerie & Nick were very professional throughout our purchase, we were kept up to date with any changes as the purchased progressed, had multiple viewings arranged with no issues and had any questions answered promptly and in-depth.
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My wife and I were first time ...
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5 Star Review
Nick
Valerie
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : OX18
30 Jul 2014
People found this helpful0
My wife and I were first time buyers so went to all of our local estate agents to ask if we could view properties in our price range and made as many appointments as we could, we were first let down by another local agent as they couldn't make a viewing we had booked then another said they had only ... Read Full Review
Comments on Agent Fees
No one likes fees but the agent really worked hard for them so I don\'t mind having to pay them if they do a good job. Had they not not this review would be very different
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Mr silver said about Chancellors
Services : Sales( As a Buyer )Date: 29th Jul 2014
My wife and I were first time buyers so went to all of our local estate agents to ask if we could view properties in our price range and made as many appointments as we could, we were first let down by another local agent as they couldn't make a viewing we had booked then another said they had only two houses near our price which were in fact over it but nick came up with several for us to look at and made the appointments almost immediately. When we found the house we loved he set to work making recommendations of solicitors to use and negotiating a deal once this was done he sent us all the info we needed and had the property taken off the market which was great. As all the behind the scenes work was going on he continued to follow up checking in with us letting us know of any minor details we needed to know of as well as checking we were happy with everything. All in all he provided a great service and we really appreciated his customer service skills as it made the stress of being a first time buyer so much easier. I would without a doubt use chancellors again for the future.
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Throughout the whole process ...
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5 Star Review
Nick
By : 'Hollie'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : OX18
30 Jul 2014
People found this helpful0
Throughout the whole process the agent was very thorough and professional. All of my queries were answered promptly and the buying and subsequent selling of my property was extremely efficient. I would recommend this agent to anyone I know as it was a very smooth... Read Full Review
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Hollie Shrives said about Chancellors
Services : Sales( As a Buyer )Date: 29th Jul 2014
Throughout the whole process the agent was very thorough and professional. All of my queries were answered promptly and the buying and subsequent selling of my property was extremely efficient. I would recommend this agent to anyone I know as it was a very smooth transition.
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They was all very friendly ...
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5 Star Review
By : 'Amanda'
Services : Sales( As a Vendor )
Sold price : £155000
Would you recommend ? : Yes
Postcode : OX18
30 Jul 2014
People found this helpful0
They was all very friendly and helpful thorough what can be a stressful process. Would definitely use them again. Property was sold very quickly! The team got in viewings pretty fast, the portfolio pictures of the property were amazing and really helped sell it! Kept me up to date, and all run ... Read Full Review
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Amanda Jones said about Chancellors
Services : Sales( As a Vendor )Date: 29th Jul 2014
They was all very friendly and helpful thorough what can be a stressful process. Would definitely use them again. Property was sold very quickly! The team got in viewings pretty fast, the portfolio pictures of the property were amazing and really helped sell it! Kept me up to date, and all run smoothly!
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We used Chancellors when we ...
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1 Star Review
By : 'unsatisfied'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : OX18
24 Jul 2014
People found this helpful1
We used Chancellors when we were looking for a property to rent in West Oxfordshire. At first they were very keen to get us signed to the property in which taking our money was the main priority, this was evident. When problems occurred during our stay Chancellors were hard to get hold of and... Read Full Review
What agent could do to change your mind?
provided a better service by actually being there and keeping to their word instead of making sorry excuses!
Comments (1)We used Chancellors when we were looking for a property to rent in West Oxfordshire. At first they were very keen to get us signed to the property in which taking our money was the main priority, this was evident.
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unsatisfied customer said about Chancellors
Services : Letting( As a Tenant )Date: 23rd Jul 2014
We used Chancellors when we were looking for a property to rent in West Oxfordshire. At first they were very keen to get us signed to the property in which taking our money was the main priority, this was evident.
When problems occurred during our stay Chancellors were hard to get hold of and when we eventually did get hold of them, we were told they would take a message and get someone to call us back. This usually wasn't until some two days later!
They used obviously cheap cowboys to "fix" the issues we had. They were never properly fixed and their contractor's would wear their muddy shoes on the cream carpet (we had one issue with our shower and the contractor stood in the shower with his muddy shoes on and had the water flowing, he then proceeded to walk through the house!). We were never a specific day or time as to when the contractors would turn up.
When the property was put on the market for sale the agents did not turn up at the property at all and we had to show the prospective tenants around, which we felt was completely unprofessional. When we confronted Chancellors about this issue they gave the excuse that there was traffic even though they are exactly 5 minutes drive from the property. VERY PROFESSIONAL!
When we came to moving out we filled out all relevant paperwork as instructed and yet have not received any post at the address we provided and the new owner returned all our post to sender as they had not been given an address to forward it onto. There was nothing in writing as to how much the check out inventory would cost and it was deducted without notice or permission from our deposit, it would have been nice just to have been informed of this as we do understand that inventories have to be paid for.
Eventually we bypassed Chancellors and went straight to the Landlord, in which the Landlord was very apologetic and said she had noticed the same issues with them herself.
As this is the first bad review I have ever written I feel that this shows that the service we received from Chancellors was less than POOR!
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By : Chancellors HQ
30 Jul 2014We are sorry to read you feel dissatisfied with elements of the service you have received from Chancellors. Communication is of paramount importance and we strive to respond to all communications...
Having had dealings with ...
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1 Star Review
By : 'ExtremelyUnimpressed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX18
31 May 2013
People found this helpful2
Having had dealings with Chancellors as both a vendor and a buyer I am firmly of the opinion that they the WORST estate agent around, how they keep trading is beyond me. As a seller my house was on the market with them for 6mths last year, and right from the start they were a nightmare. They... Read Full Review
What agent could do to change your mind?
CLOSED DOWN!!!!!
Comments (0)Having had dealings with Chancellors as both a vendor and a buyer I am firmly of the opinion that they the WORST estate agent around, how they keep trading is beyond me. As a seller my house was on the market with them for 6mths last year, and right from the start they were a nightmare. They never gave us a contract, their idea of a valuation consisted of the manager asking 'how much do you want for it?' - ermmm, I don't know, I'm not an estate agent!!!!!, house not going on the market straight away after claiming they had no copies of ID documents, saying we had not presented them, even though myself and my daughter stood there and watched them do it, phone calls not being returned, house disappearing off their website and rightmove, which they never noticed, no explanation given. Very few viewings, and the ones we did get were massively inappropriate - hello! Why would an 80yr old who could barely walk want a 3 floored townhouse? No offers were ever made, the only advice we were given was to reduce price. I returned a missed call from them regarding a viewing and they had no idea who I was despite them only having called 5mins before, they left the keys to property INSIDE the house following a viewing, rarely returned phone calls and were generally useless the whole time! We moved agents and have just sold for only slightly less than the asking price, no problem.
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ExtremelyUnimpressed said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 31st May 2013
Having had dealings with Chancellors as both a vendor and a buyer I am firmly of the opinion that they the WORST estate agent around, how they keep trading is beyond me. As a seller my house was on the market with them for 6mths last year, and right from the start they were a nightmare. They never gave us a contract, their idea of a valuation consisted of the manager asking 'how much do you want for it?' - ermmm, I don't know, I'm not an estate agent!!!!!, house not going on the market straight away after claiming they had no copies of ID documents, saying we had not presented them, even though myself and my daughter stood there and watched them do it, phone calls not being returned, house disappearing off their website and rightmove, which they never noticed, no explanation given. Very few viewings, and the ones we did get were massively inappropriate - hello! Why would an 80yr old who could barely walk want a 3 floored townhouse? No offers were ever made, the only advice we were given was to reduce price. I returned a missed call from them regarding a viewing and they had no idea who I was despite them only having called 5mins before, they left the keys to property INSIDE the house following a viewing, rarely returned phone calls and were generally useless the whole time! We moved agents and have just sold for only slightly less than the asking price, no problem.
As a buyer, so far, at least five house's that they have advertised that ive asked to view are no longer for sale despite there being nothing to say this on the advert leaving me wasting time looking at houses that I can't have, their reason? Apparently they are protecting the clients!!! How exactly? By not telling anybody the house is sold? Or does it just look better that you have lots of houses advertised, it's ok, you can't buy any of them, but look our windows are full of pretty pictures!!!!! I've being trying to arrange a viewing but have been told they can't get hold of the vendor - what? for 3 days?
I'm dreading having to deal with them again as they are truly appalling!!!!! AVOID LIKE THE PLAGUE!!!!!! I thought it might be localised to one branch, but I've had to deal with 3 different branches and they are all the same. AWFUL!!!!!
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