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City Centre Oxford, Oxford OX2

3.3/5, 26 Reviews
58% Recommended

50% sales valuation accuracy

67% sales fee satisfaction

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A multi-award winning agency having won the Best Medium Sized Letting Agency UK at the 2016 'The Negotiator' awards and Gold (Southern region) at the ESTAS 2017 as rated by landlords.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale50%67.00%£0£0
Areas covered
  • OX2
Address

Breckon & Breckon
Twining House, 294 Banbury RoadOxford, Oxfordshire
OX2 7ED
01865 201111

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Breckon & Breckon Branches (View All 9)
Breckon & Breckon ...

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5 Star Review
UserName

Annabel

UserName

Callum

By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : OX4

6 Sept 2023
People found this helpful0

Breckon & Breckon have been managing our property since 2014. I would highly recommend their professional letting services to landlords. Their service is second-to-none. The staff are competent, caring and experienced. I would especially like to commend amazing Annabel and Callum for... Read Full Review

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Worse than incompetent, I do ...

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1 Star Review

By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX33

23 Dec 2022
People found this helpful2

Worse than incompetent, I do not recommend dealing with this company if you have any choice not to. They never return phonecalls or messages and there is never the right person in the office to talk to. They took 3 months to fix blown double glazing in the middle of winter when we had a 4 month old ... Read Full Review

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Very friendly, helpful and ...

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5 Star Review
UserName

Rachel

By : 'Cate'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : OX14

26 Aug 2022
People found this helpful0

Very friendly, helpful and good communication. I'd recommend to anyone. Rachel's service was fantastic and made our process of moving as relaxed as possible. Thank you... Read Full Review

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Received excellent service ...

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5 Star Review
UserName

Rachel

By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : OX14

26 Aug 2022
People found this helpful0

Received excellent service and would highly recommend. Rachel Grimsey was very helpful in all issues relating to the rental of our new property... Read Full Review

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I’m not convinced ...

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1 Star Review

By : 'Joe'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : OX33

2 Mar 2022
People found this helpful0

Do not use if you have any chance not to. We moved into a property managed by Breckon recently and there were so many things broken in the property that I lost count. It took us weeks to get even half the stuff fixed or replaced and then even then we fixed some of the items ourselves and at our own ... Read Full Review

Comments (1)
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By : Louise Passfield

2 Mar 2022

We are very sorry to receive your review. You have been in touch with us with your complaint earlier this week and our operations manager has responded to you regarding your concerns. The issues you...

Must commend Breckon ...

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5 Star Review

By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : OX2

4 Nov 2021
People found this helpful1

Must commend Breckon & Breckon for not only our smooth transition into the apartment in north Oxford but also when ending tenancy too. Response, attitude, comfort and convenience all excellent throughout our two year stay. I have rented privately before - both very good and absolute horror ... Read Full Review

Comments (1)
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By : Mrs Louise Passfield

15 Nov 2021

Thank you for your review Rob and recommendation. We wish you best of luck in your new home, and if we can help you move in the future, please let us...

Avoid ...

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1 Star Review

By : 'X'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX2

25 Jul 2021
People found this helpful0

Do not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month ... Read Full Review

Comments (2)
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By : Louise Passfield

9 Aug 2021

We are very sorry to receive your review. Your review has been posted on our lettings page and not sales. Please contact Chris Dixey on 01865 310300 to discuss...

Certainly ...

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4 Star Review

By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2

12 Jan 2021
People found this helpful0

It's certainly reassuring that, even in these times of national difficulty, helpful and prompt assistance is very much at hand at Breckon when called... Read Full Review

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Breckon's High standard ...

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5 Star Review

By : 'Mary'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : OX14

7 Jan 2021
People found this helpful0

I have been using Breckon & Breckon's full management service for several years. I have always found the staff helpful, courteous and responds in a timely fashion. Over these years I have developed a good relationship with the staff despite changes in staff; perhaps this reflects the... Read Full Review

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From a landlord's ...

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4 Star Review

By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : OX2

14 Oct 2020
People found this helpful0

From a landlord's perspective I have been pretty satisfied with Breckon & Breckon in Oxford city. They are always pleasant to deal with, and have been efficient at finding suitable tenants for the property over the last 7 years. There have been occasional blips in communication when a ... Read Full Review

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Avoid! Avoid! Avoid!Honestly ...

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1 Star Review

By : 'Caoimhghin'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : OX28

17 Aug 2020
People found this helpful3

Avoid! Avoid! Avoid! Honestly believe we've dodged a bullet not renting from these guys. We contacted them advising we were looking to view a place and would be bringing a cat. The viewing went ahead and the property was perfect for us. We brought the cat situation up again while viewing... Read Full Review

Comments (1)
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By : Louise Passfield

18 Aug 2020

We are very sorry to receive your feedback, We assure you this will be looked into further with the staff involved. As a company we pride ourselves with excellent customer service, and we apologise...

Very friendly, helpful and ...

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5 Star Review
UserName

Rachel

By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : OX5

1 Dec 2019
People found this helpful0

Very friendly, helpful, efficient and proactive service. They managed the letting process from start to finish exactly as advertised. Many thanks for... Read Full Review

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Disorganized and do not care ...

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2 Star Review

By : 'Jess'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX2

15 Jun 2018
People found this helpful6

When we were applying/moving in they were fine, and in general problems got dealt with reasonably well by the maintenance team during the tenancy, which is what the 2 stars are for. However, we were treated badly at renewal and particularly at the end of our tenancy. They really dragged their... Read Full Review


Comments on Agent Fees

High fees, though probably standard for the area - it is particularly unreasonable to keep increasing the renewal fee and they should never try and charge for deposit protection. Can't wait until these fees are banned in England.

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Not-Organised. Does not ...

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1 Star Review
UserName

Ben

UserName

Samantha

By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : No
Postcode : OX29

26 Nov 2017
People found this helpful4

Not-Organised. Does not support Tenant. High Fee. In one word: The worst agency that I have ever seen. If you are looking for a real headache during your tenancy, you can try this... Read Full Review


Comments on Agent Fees

High fee. For terminating the contract, they charged me £1395+VAT. this amount in other agencies is around $400.

Comments (0)
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Really good agency. They are ...

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5 Star Review

By : 'Dave'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2

12 Jun 2017
People found this helpful0

Really good agency. They are attentive and responsive to providing a great service. Proactive finding new tenants, and great when sorting out maintenance issues for existing... Read Full Review


Comments on Agent Fees

For the work they do, I think the fees are acceptable

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

The premises we were shown ...

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5 Star Review
UserName

Samantha

By : 'Colin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX5

24 May 2017
People found this helpful0

The premises we were shown round were in good condition especially considering they were still occupied. On moving in everywhere had been thoroughly cleaned and we were able to make full use of the accommodation immediately. It took a few days to sort out the heating and water controls and a... Read Full Review


Comments on Agent Fees

Not aware of others to compare.

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

Everyone we spoke with was ...

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5 Star Review
UserName

Samantha

By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX4

23 May 2017
People found this helpful0

Everyone we spoke with was lovely and extremely helpful, and our rental was processed as quickly as possible. Thank... Read Full Review

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

As a tenant, very happy with ...

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5 Star Review
UserName

Jess

By : 'EH'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX1

22 May 2017
People found this helpful0

As a tenant, very happy with the service from Jess and everyone else at Breckon & Breckon. The check in procedure was professional and efficient, and all issues have been dealt with seriously and... Read Full Review

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

What can I say other than ...

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5 Star Review
UserName

Ben

UserName

Liz

By : 'Concierge'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : OX43

21 May 2017
People found this helpful0

What can I say other than WOW! I have been renting with Breckon for almost 7 years now, I never need for anything. They offer the highest level of service and 5 star standards on all aspects of there procedures. I have built a strong relationship throughout the years renting from them. Any problems ... Read Full Review


Comments on Agent Fees

Well what can I say, no one likes paying fees, however its a small price to pay for such attentive service.

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

I can highly recommend ...

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5 Star Review
UserName

Jess

By : 'Vikki'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : OX5

19 May 2017
People found this helpful0

I can highly recommend breckon & breckon on our experience so far. We have recently moved into our new house and have been impressed with the service recieved. In particular Jess has been extremely helpful in quickly sorting some initial small issues we had. As a team they are efficient,... Read Full Review

Comments (1)
Was this helpful?:

By : Louise Passfield

13 Jun 2017

Thank you for taking the time to leave feedback, it is very much...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 6/6/2017, 3:14:53 AM by allAgents

Awards won by Breckon & Breckon, Oxford OX2 7ED

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