Breckon & Breckon have been managing our property since 2014. I would highly recommend their professional letting services to landlords. Their service is second-to-none. The staff are competent, caring and experienced. I would especially like to commend amazing Annabel and Callum for their knowledge and skills. They ... read full review
Worse than incompetent, I do not recommend dealing with this company if you have any choice not to. They never return phonecalls or messages and there is never the right person in the office to talk to. They took 3 months to fix blown double glazing ... read full review
“Cannot speak highly enough of the Breckon tea......”
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5 Star Review
Oct 24,2022
Matthew
By:
'David'
Oct 24,2022
Branch: Oxford, 109 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX33
Branch: Oxford, 109 London Road
Sales (as a Vendor)
Postcode: OX33
0people found this helpful
Cannot speak highly enough of the Breckon team in the Headington office. From the first valuation meeting to completion on our house, we were fully supported by Matthew and his team!... read full review
Received excellent service and would highly recommend. Rachel Grimsey was very helpful in all issues relating to the rental of our new property .... read full review
Very friendly, helpful and good communication. I'd recommend to anyone. Rachel's service was fantastic and made our process of moving as relaxed as possible. Thank you Rachel!... read full review
“After booking a viewing for Wednesday 25/5/22......”
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1 Star Review
May 25,2022
By:
'PETER JAMES QUAINTON'
May 25,2022
Branch: Abingdon, 3 High Street
Services: Sales (Prospective customer)
Sold price: £2147483647 Would you recommend?: No
Postcode: OX14
Branch: Abingdon, 3 High Street
Sales (Prospective customer)
Sold price: £2147483647 Postcode: OX14
1people found this helpful
After booking a viewing for Wednesday 25/5/22 at 6pm, i decided to call this company 15 mins before leaving for the meeting, to my amazement they told me the property was sold three days ago. they sated they had left a voice mail message, impossible as we ... read full review
Do not use if you have any chance not to. We moved into a property managed by Breckon recently and there were so many things broken in the property that I lost count. It took us weeks to get even half the stuff fixed or ... read full review
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(1)
We are very sorry to receive your review. You have been in touch with us with your complaint earlier this week and our operations manager has responded to you regarding your concerns. The issues you have mentioned have all been resolved and the time line delay was explained in the communication we have had. There are some works to be completed to the property, in which you are aware of and you have been kept updated on this. If you wish to discuss this further, please contact our operations mana ...
“Beware black mould and damp...”
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1 Star Review
Feb 11,2022
Richard
By:
'Molly'
Feb 11,2022
Branch: Summertown, 274 Banbury Road
Services: Lettings (as a Tenant)
Rent PCM: £980 Would you recommend?: No
Postcode: OX3
It took me over a year as a tenant constantly emailing and calling to get any action taken on the disgusting mould and damp issues in this property, and now Breckon are refusing to help me as they say this is my fault for not ... read full review
“Sold my cottage through Breckon & Breckon Wit......”
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5 Star Review
Jan 05,2022
John
By:
'LEIGH GREALIS'
Jan 05,2022
Branch: Witney, 21 Corn Street
Services: Sales (as a Vendor)
Sold price: £334000 Would you recommend?: Yes
Postcode: OX29
Branch: Witney, 21 Corn Street
Sales (as a Vendor)
Sold price: £334000 Postcode: OX29
0people found this helpful
Sold my cottage through Breckon & Breckon Witney office recently and have to say that the professionalism and support they offered was absolutely quality.
The property was quite nuanced and really needed a particular type of buyer which did take time. Breckon were excellent throughout the ... read full review
I had a very similar experience to Seb in that on-boarding was a dream but checking out was a nightmare. Their ‘revolutionary’ (their word not mine) check out system was awful and far from revolutionary – it was 2 weeks from the end of my tenancy for ... read full review
Right I have to change my review from 5 stars to 1 and to be honest if it would be possible I would give Breckon & Breckon 0 stars. My previous review was based on the renting new property experience. Not surprisingly when the agency wants your money everything ... read full review
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(1)
We are sorry to receive your review Seb. Deposit releases are based on a check out report, which is conducted by a third party inventory clerk. Any negotiations or deductions are discussed using this report with your property manager. I understand you have agreed your deposit release deductions now and the deposit is due to be returned to your shortly. We are happy to discuss this further with you if you wish, please contact our Customer Services Manager; Louise Passfield on 01865 20111. ...
“Excellent service from this Oxford agents buying my new home...”
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4 Star Review
Nov 22,2021
By:
'Claire'
Nov 22,2021
Branch: Oxford, 109 London Road
Services: Sales (as a Buyer)
Sold price: £410100 Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 109 London Road
Sales (as a Buyer)
Sold price: £410100 Postcode: OX3
0people found this helpful
Excellent service from the team.
Very happy to be settling into my new home. In challenging times they guided me through the process and kept all parties in contact. There were some delays but caused by the sellers solicitors. They were helpful and professional from ... read full review
Must commend Breckon & Breckon for not only our smooth transition into the apartment in north Oxford but also when ending tenancy too.
Response, attitude, comfort and convenience all excellent throughout our two year stay. I have rented privately before - both very good and absolute ... read full review
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(1)
Thank you for your review Rob and recommendation. We wish you best of luck in your new home, and if we can help you move in the future, please let us know. ...
“Sold and bought through them at the same time......”
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5 Star Review
Oct 03,2021
By:
'Ross'
Oct 03,2021
Branch: Oxford, 109 London Road
Services: Sales (as a Vendor)
Sold price: £400000 Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 109 London Road
Sales (as a Vendor)
Sold price: £400000 Postcode: OX3
0people found this helpful
Sold and bought through them at the same time. Positive, efficient and straightforward throughout. Friendly to deal with and responsive. Highly recommend.... read full review
Do not do business with these people.
Untrustworthy, sleazy and disrespectful.
If I could, I’d give 0 stars.
We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with ... read full review
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(2)
We are very sorry to receive your review. Your review has been posted on our lettings page and not sales. Please contact Chris Dixey on 01865 310300 to discuss further. ...
“Awful property management experience...”
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1 Star Review
Jul 18,2021
Richard
By:
'Molly'
Jul 18,2021
Branch: Oxford, 109 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OX3
Branch: Oxford, 109 London Road
Lettings (as a Tenant)
Postcode: OX3
2people found this helpful
The property I am renting is riddled with black mould and damp and Breckon and Breckon will not help me, I first reported it 9 months ago and have had to chase them up so much since and they’ve still not sorted it. Completely non-existent ... read full review
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(1)
We are very sorry to receive your review Molly. I have asked your property manager Richard to contact you today to discuss. ...
“Terrible agency!! They use illegal practices ......”
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1 Star Review
Jun 11,2021
By:
'i.a'
Jun 11,2021
Branch: Oxford, 118 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: OX1
Branch: Oxford, 118 High Street
Lettings (Prospective customer)
Postcode: OX1
0people found this helpful
Terrible agency!! They use * practices to make it as difficult as possible for tenants that receive universal credit to secure a place to live.... read full review
Branch: Oxford, 8 St Aldates
Services: They manage our building
Would you recommend?: Yes
Postcode: OX1
Branch: Oxford, 8 St Aldates
They manage our building
Postcode: OX1
0people found this helpful
Breckon and Breckon (Oxford) took over as managing agents for the Paradise Heights development in Oxford just over a year ago, in April 2020. I am writing on behalf of all of the Directors of the Paradise Heights Management Company. We have been very satisfied with ... read full review
Do not trust your property with these people - as long as they are taking your money they just don’t care about it. The attached pictures show our newly laid lawn after the house had been apparently ‘managed’ by Breckon and Breckon. Their excuse... ... read full review
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(1)
We're really sorry to receive your review Kim. Please contact Louise Passfield our Customer Service Manager to discuss this further on 01865 201111. ...
“Excellent service from Luke Mazonowicz...”
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5 Star Review
Mar 10,2021
Luke
By:
'christopher sivewright'
Mar 10,2021
Branch: Summertown, 274 Banbury Road
Services: Sales (as a Vendor)
Sold price: £1075000 Would you recommend?: Yes
Postcode: OX2
Branch: Summertown, 274 Banbury Road
Sales (as a Vendor)
Sold price: £1075000 Postcode: OX2
0people found this helpful
There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, ... read full review
“Heather Campbell and her colleagues have been......”
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5 Star Review
Jan 15,2021
Martin,
By:
'John'
Jan 15,2021
Branch: Woodstock, 34 High Street
Services: Sales (as a Buyer)
Sold price: £365000 Would you recommend?: Yes
Postcode: OX5
Branch: Woodstock, 34 High Street
Sales (as a Buyer)
Sold price: £365000 Postcode: OX5
0people found this helpful
Heather Campbell and her colleagues have been brilliant at helping us with the purchase of a property in Tackley. We cannot fault the service and the way in which they kept our solicitor in touch with events. All of this against the background of the ... read full review
It's certainly reassuring that, even in these times of national difficulty, helpful and prompt assistance is very much at hand at Breckon when called upon.... read full review
I have been using Breckon & Breckon's full management service for several years. I have always found the staff helpful, courteous and responds in a timely fashion. Over these years I have developed a good relationship with the staff despite changes in staff; perhaps this reflects ... read full review
“Very helpful with the purchase of our propert......”
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5 Star Review
Dec 18,2020
Martin,
By:
'Christian'
Dec 18,2020
Branch: Woodstock, 34 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: OX20
Branch: Woodstock, 34 High Street
Sales (as a Buyer)
Postcode: OX20
0people found this helpful
Very helpful with the purchase of our property in Woodstock from initial viewings through exchange and close. We experienced severe delays due to Covid related restrictions with our lender and Martyn and the team were incredibly helpful and communicative during the process to help get ... read full review
From a landlord's perspective I have been pretty satisfied with Breckon & Breckon in Oxford city. They are always pleasant to deal with, and have been efficient at finding suitable tenants for the property over the last 7 years. There have been occasional blips in communication when ... read full review
Avoid! Avoid! Avoid!
Honestly believe we've dodged a bullet not renting from these guys. We contacted them advising we were looking to view a place and would be bringing a cat. The viewing went ahead and the property was perfect for us. We brought the ... read full review
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(1)
We are very sorry to receive your feedback, We assure you this will be looked into further with the staff involved. As a company we pride ourselves with excellent customer service, and we apologise this was not met on this occasion. If you wish to discuss further please contact our customer services manager on 01865 201111. ...
“Breckon and Breckon are acting as management agent for our ......”
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1 Star Review
Jun 02,2020
By:
'Ivan'
Jun 02,2020
Branch: Summertown, 274 Banbury Road
Services: Property Management
Would you recommend?: No
Postcode: OX1
Breckon and Breckon are acting as management agent for our property in Empress court and Woodins way, Oxford and main contact for the Property directors . The first thing they did was to send letters asking for management fees. In order to see how their fees ... read full review
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(1)
We are sorry to receive your review Martin. As discussed with John your house mate, we are dealing with the deposit issues at the moment with regards to the TDS dispute raised. Please feel free to contact Louise Passfield our customer services manager if you wish to discuss further on 01865 201111. ...
“Suzanne has always been very helpful...”
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5 Star Review
Mar 18,2020
suzanne
By:
'Robert'
Mar 18,2020
Branch: Woodstock, 34 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX5
Branch: Woodstock, 34 High Street
Lettings (as a Landlord)
Postcode: OX5
0people found this helpful
Suzanne has always been very helpful with renting our our investment property and as a result we have had long term tenants. I would recommend using this agent.... read full review
“Dishonest, underhand and total lack of commun......”
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1 Star Review
Mar 11,2020
By:
'Kelly'
Mar 11,2020
Branch: Woodstock, 34 High Street
Services: Lettings (Prospective customer)
Rent PCM: £2350 Would you recommend?: No
Postcode: OX18
Branch: Woodstock, 34 High Street
Lettings (Prospective customer)
Rent PCM: £2350 Postcode: OX18
0people found this helpful
Dishonest, underhand and total lack of communication. They really need to sack at least 2 members of staff. Never trust these to let your home.... read full review
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(1)
We are very sorry to receive your review Kelly. After speaking to the staff involved I understand we were instructed by the landlord to proceed with another application due to your circumstances and the delay in your application. I understand this has caused you frustrations and inconvenience and we apologise for this. If you wish to discuss further please do not hesitate in contacting Louise Passfield on 01865 201111 ...
No fees set.
Last updated at 17/03/2023, 6:05 PM by John Bouwer
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:05 PM 17/03/2023 by John Bouwer
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