By : 'Unhappy' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SO22
12 Jun 2025
People found this helpful
Domonique ( Property manager) Has possibly THE worst attitude ever.
This company and her lack of respect toward tenants and the neighbouring homes is absolutely shocking.
This company will do anything to avoid paying out and resolving issues, dragging them out months and effecting people’s... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 11th Jun 2025
Domonique ( Property manager) Has possibly THE worst attitude ever. This company and her lack of respect toward tenants and the neighbouring homes is absolutely shocking. This company will do anything to avoid paying out and resolving issues, dragging them out months and effecting people’s lives.
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Do not go with this agent if ...
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1 Star Review
By : 'Karen' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : SO23
1 Apr 2020
People found this helpful1
Do not go with this agent if you value your neighbours. I have the gross misfortune of owning a house next door to one of the properties they manage. I came home from a day at work to find an enormous amount of garden debris from the neighbouring property strewn about under my fence from... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 31st Mar 2020
Do not go with this agent if you value your neighbours. I have the gross misfortune of owning a house next door to one of the properties they manage. I came home from a day at work to find an enormous amount of garden debris from the neighbouring property strewn about under my fence from A&W's gardener having done some cutting down. It had very obviously been thrown over to my side so that he could avoid a trip to the tip. When I phoned to complain I was, incredibly, told that I was always intended to be part of the clean up operation! They fill the house with incredibly noisy, poorly behaved people and do nothing to manage their behaviour. Ethical landlords, steer clear!
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Amazing ...
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5 Star Review
By : 'Jade' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SO23
10 Feb 2020
People found this helpful0
Amazing place and the Staff was wonderful and so helpful
Highly recommended.
Anyone wanting to rent go to them, they are spot on.
Thanks... Read Full Review
Services : Letting( As a Tenant )Date: 10th Feb 2020
Amazing place and the Staff was wonderful and so helpful Highly recommended.
Anyone wanting to rent go to them, they are spot on.
Thanks everyone
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I found Richard and ...
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5 Star Review
Richard
By : 'Vicki' Services : Sales( As a Vendor ) Sold price : £222 Would you recommend ? : Yes Postcode : SO
18 Feb 2018
People found this helpful0
I found Richard and colleagues hugely helpful and supportive at all stages of the process of selling my late father's house.
I am sure his positive enthusiasm assisted the sale which occurred within ten viewings.
Everyone i spoke to was kind and... Read Full Review
Services : Sales( As a Vendor )Date: 18th Feb 2018
I found Richard and colleagues hugely helpful and supportive at all stages of the process of selling my late father's house.
I am sure his positive enthusiasm assisted the sale which occurred within ten viewings. Everyone i spoke to was kind and helpful
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This branch has very poor ...
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1 Star Review
By : 'Sumon' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : No Postcode : SO23
4 Aug 2017
People found this helpful3
This branch has very poor communication to tenants. The staffs are polite but not prioritize and keep their customers well informed. Every processes I have been through were super slow. Now II am waiting patiently for getting my deposit back for more than 2 weeks without any updates from staff... Read Full Review
Comments on Agent Fees
Expensive. Services I received really not worth it.
Services : Letting( As a Tenant )Date: 3rd Aug 2017
This branch has very poor communication to tenants. The staffs are polite but not prioritize and keep their customers well informed. Every processes I have been through were super slow. Now II am waiting patiently for getting my deposit back for more than 2 weeks without any updates from staff member at all. Need so much improvement. Not satisfied by their services.
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Fantastic service. I can't ...
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5 Star Review
By : 'Rory' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SO22
22 Jun 2017
People found this helpful0
Fantastic service. I can't fault the team from the Winchester office at all. Richard and Gail were the two I dealt with and they were both readily available and really moved the sale along. I might add that Richard came up with a very creative way for me to get extra money for the house which no... Read Full Review
Services : Sales( As a Vendor )Date: 21st Jun 2017
Fantastic service. I can't fault the team from the Winchester office at all. Richard and Gail were the two I dealt with and they were both readily available and really moved the sale along. I might add that Richard came up with a very creative way for me to get extra money for the house which no other agent suggested and really worked. So in summary, I found them both sincere, honest and genuinely nice people to deal with and most importantly effective.
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I was on the market with ...
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1 Star Review
By : 'Helen' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SO21
28 Jul 2016
People found this helpful2
I was on the market with another agent, but hadn't sold.
I was repeatedly contacted by Austin and Wyatt who assured me that they could sell my home in a few weeks.
I took them on as a joint agent, however in all the time that they were meant to be marketing my property, I received no contact from ... Read Full Review
I was on the market with another agent, but hadn't sold. I was repeatedly contacted by Austin and Wyatt who assured me that they could sell my home in a few weeks. I took them on as a joint agent, however in all the time that they were meant to be marketing my property, I received no contact from them. No viewings, no advice or support, no feedback - absolutely nothing. I was originally told that as a joint agent, I would only pay their agency fee if they sold the house, however it transpired that I would have been liable for their fee irrespective of who sold the house, i.e. I had to pay the full agency fee to both estate agents Little thing that rankled - when I read through their contract before signing, the agency fee was 0.25% more than the fee agreed ! House still not sold. Feel that Austin and Wyatt did nothing.
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