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Totton, SO40
2.8/5, 11 Reviews
36% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
No description for branch.
Latest Reviews
peter knight
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £185,000 | £415,000 |
Address
Austin & Wyatt
7a Salisbury Road, Totton, Hampshire
SO40 3HW
023 8181 0744
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Austin & Wyatt Branches (View All 38)
I had an unpleasant ...
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1 Star Review
Russell
By : 'peter'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SO40
12 Jun 2023
People found this helpful1
I had an unpleasant experience with a very unprofessional salesman named Russell... Read Full Review
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peter knight said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 11th Jun 2023
I had an unpleasant experience with a very unprofessional salesman named Russell Crook.
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Useless,Just as bad as any ...
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1 Star Review
By : 'A.J'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SO40
21 Jul 2021
People found this helpful4
Useless,Just as bad as any other agent The only positive is that the photos were good. communication and professionalism would be... Read Full Review
Comments (0)Useless,Just as bad as any other agent
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A.J said about Austin & Wyatt
Services : Sales( As a Vendor )Date: 20th Jul 2021
Useless,Just as bad as any other agent
The only positive is that the photos were good.
communication and professionalism would be 0/10
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Great service throughout the ...
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5 Star Review
By : 'Aj'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO40
22 Jan 2021
People found this helpful0
Great service throughout the sales progress. Exchanged and completed in less than 10 weeks. Very informative mortgage broker. Not only manged to get me more money but reduced my monthly repayment interest. Highly... Read Full Review
Comments (0)Great service throughout the sales progress. Exchanged and completed in less than 10 weeks.
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Aj said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 22nd Jan 2021
Great service throughout the sales progress. Exchanged and completed in less than 10 weeks.
Very informative mortgage broker. Not only manged to get me more money but reduced my monthly repayment interest.
Highly recommended
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I had a great service from ...
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5 Star Review
Russell
By : 'Emily'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SO53
22 Oct 2020
People found this helpful0
I had a great service from Russell and the rest of the team at Austin and wyatt would recommend if looking to buy or... Read Full Review
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Emily wilson said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 21st Oct 2020
I had a great service from Russell and the rest of the team at Austin and wyatt would recommend if looking to buy or sell
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Excellent service. Russell ...
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5 Star Review
Russell
By : 'Len'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : SO40
29 Sept 2020
People found this helpful0
Excellent service. Russell & his team worked hard on our behalf to secure a genuine buyer at a better price than expected. Whilst we knew Austin & Wyatt were well established Russell Crook had been highly recommended by both a neighbour and relative . We couldnt believe a few of the... Read Full Review
Comments (0)Excellent service. Russell & his team worked hard on our behalf to secure a genuine buyer at a better price than expected.
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Len Doswell said about Austin & Wyatt
Services : Sales( As a Vendor )Date: 28th Sep 2020
Excellent service. Russell & his team worked hard on our behalf to secure a genuine buyer at a better price than expected.
Whilst we knew Austin & Wyatt were well established Russell Crook had been highly recommended by both a neighbour and relative .
We couldnt believe a few of the negative comments on this site, but I'd suggest they are from buyers who haven't had their way. As sellers, we pay the agent
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Incredibly unprofessional and ...
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1 Star Review
By : 'peter'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SO40
28 Sept 2020
People found this helpful5
Incredibly unprofessional and the manager appears only interested in short term commissions and interestingly named Crook. Please avoid this Agency at all... Read Full Review
Comments (0)Incredibly unprofessional and the manager appears only interested in short term commissions and interestingly named Crook. Please avoid this Agency at all costs.
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peter knight said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 27th Sep 2020
Incredibly unprofessional and the manager appears only interested in short term commissions and interestingly named Crook. Please avoid this Agency at all costs.
.
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Excellent ...
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5 Star Review
Natasha
By : 'Denise'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO40
28 Jul 2020
People found this helpful0
Natasha's call out of blue one wet afternoon was the sunshine we needed. We had spent two months on the market with Purple Bricks which needless to say did not bring us many viewings and especially none that were in a position to proceed with buying our home. After a conversation with Natasha ... Read Full Review
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Denise stock said about Austin & Wyatt
Services : Sales( As a Vendor )Date: 27th Jul 2020
Natasha's call out of blue one wet afternoon was the sunshine we needed. We had spent two months on the market with Purple Bricks which needless to say did not bring us many viewings and especially none that were in a position to proceed with buying our home. After a conversation with Natasha she despatched Russell to our house within the next couple of days.He came in and was very honest regarding the quality of our shocking photos, existing advert and all round lack of positive marketing by Purple Bricks . He proposed a new plan to re advertise our home and get it sold within 6 weeks! At the time we thought was quite ambitious considering the current climate and the experience we had already had with Purple Bricks . Within a week of the house going on the market with Russell and his team we had two viewings booked who were both in a position to offer should they have wanted to. We listened to Russell's advice all round including letting them do the viewings. The second family though our door offered the very next day and after negotiations via Russell we settled at the price we had wanted all along for our home . We would not hesitate in recommending the Totton office and the team expertly led by Russell .
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Austin and Wyatt ...
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5 Star Review
By : 'C'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : SO40
12 Jun 2019
People found this helpful0
Very impressive service by professional, friendly staff. Made a complicated sale look easy and managed to do it in a very fast timescale. great liaising with other agencies Highly... Read Full Review
Comments on Agent Fees
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C Payne said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 11th Jun 2019
Very impressive service by professional, friendly staff. Made a complicated sale look easy and managed to do it in a very fast timescale. great liaising with other agencies Highly recommended.
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The worst buying experience ...
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1 Star Review
By : 'Krzysztof'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO4
11 Mar 2016
People found this helpful6
The worst buying experience ever. Our offer was not presnted to the vendor because we did not agree to use their broker with whom we met but she was quite terrible to be frank. So after we told them we were going to use a different broker their manager phoned us and in arrogant way told us that... Read Full Review
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Krzysztof said about Austin & Wyatt
Services : Sales( Prospective Vendor/Buyer )Date: 11th Mar 2016
The worst buying experience ever. Our offer was not presnted to the vendor because we did not agree to use their broker with whom we met but she was quite terrible to be frank. So after we told them we were going to use a different broker their manager phoned us and in arrogant way told us that either we use their broker or they would not present our offer to the seller. So we contacted the seller ourselves and told them about our offer and what happened. And indeed the agency did not present our offer and instead prented an offer that was 2k lower and told the seller that we gave up.
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By : Andy
3 Sept 2019Failed to present our offer, instead convinced owner to take lower offer from a developer friend. Avoid !!! Rotten to the...
We went in to Austin & ...
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1 Star Review
By : 'Royd'
Services : Sales( As a Buyer )
Sold price : £185000
Would you recommend ? : No
Postcode : SO40
3 Mar 2015
People found this helpful5
We went in to Austin & Wyatt simply to register so we were on the list for any houses that came up for sale in the Totton area. Initial impressions were great, very helpful staff. But, as soon as we cancelled our mortgage advice meeting that's went it went downhill. They wouldn't take no... Read Full Review
What agent could do to change your mind?
Not try and bully customers in to buying their products.
Comments (0)We went in to Austin & Wyatt simply to register so we were on the list for any houses that came up for sale in the Totton area.
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Royd said about Austin & Wyatt
Services : Sales( As a Buyer )Date: 3rd Mar 2015
We went in to Austin & Wyatt simply to register so we were on the list for any houses that came up for sale in the Totton area.
Initial impressions were great, very helpful staff. But, as soon as we cancelled our mortgage advice meeting that's went it went downhill. They wouldn't take no for an answer so we literally had to hang up the phone.
Once a property did become available they wouldn't let us see the property without going for a mortgage meeting! Ridiculous, so needless to say I went to that person's house and told the owner how Austin & Wyatt won't let us even view your house, let alone but it!
Finally, I had a couple of calls from them to arrange viewings of new properties to the market they'd tell me I couldn't see it for two weeks because I'm not on their mortgage priority list! Absolute joke.
I will make a point of telling anybody that is looking to let or buy to never purchase any of Countrywide's products because of my experience.
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This agent SELECTIVE ...
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1 Star Review
By : 'MINIC'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO40
15 Mar 2013
People found this helpful4
This agent SELECTIVE SELLS.... be very careful... if you dont jump when they say and see their mortgage people they will put your offer across negatively!! MIRRORED AGENTS OF MANN & CO BEWARE GENUINE... Read Full Review
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MINIC said about Austin & Wyatt
Services : Sales( Prospective Vendor/Buyer )Date: 15th Mar 2013
This agent SELECTIVE SELLS.... be very careful... if you dont jump when they say and see their mortgage people they will put your offer across negatively!! MIRRORED AGENTS OF MANN & CO BEWARE GENUINE BUYERS!!!
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