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Portsmouth, PO5
1/5, 3 Reviews
0% Recommended
100% sales valuation accuracy
0% sales fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 0% | £0 | £0 |
Address
Austin & Wyatt
5 Clarendon Road, Portsmouth, Hampshire
PO5 2DU
023 9239 5080
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Austin & Wyatt Branches (View All 38)
Worst communication. Do not ...
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1 Star Review
By : 'Rachael'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PO6
3 Feb 2021
People found this helpful2
Poor communication, made offers via the lettings team and never informed if they were successful or not. No follow ups to keep us up to date so we we elsewhere and secured a property in 48... Read Full Review
Comments (0)
Poor communication, made offers via the lettings team and never informed if they were successful or not.
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Rachael Leinster said about Austin & Wyatt
Services : Letting( As a Prospective Landlord/Tenant )Date: 3rd Feb 2021
Poor communication, made offers via the lettings team and never informed if they were successful or not.
No follow ups to keep us up to date so we we elsewhere and secured a property in 48 hours.
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Maintenance - ...
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1 Star Review
By : 'Christian'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : PO5
19 Dec 2018
People found this helpful2
I wrote to Austin & Wyatt 2 weeks ago regarding a complaint, Still no response. Below is the email I sent: From: Christian Bentley <christianbentley2000@gmail.com> Date: Wed, 5 Dec 2018, 17:18 Subject: Re: Flat 3a Lennox Mansions - Works To:... Read Full Review
Comments on Agent Fees
The worst experience I have ever had with any business
Comments (0)I wrote to Austin & Wyatt 2 weeks ago regarding a complaint, Still no response.
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Christian said about Austin & Wyatt
Services : Letting( As a Tenant )Date: 19th Dec 2018
I wrote to Austin & Wyatt 2 weeks ago regarding a complaint, Still no response.
Below is the email I sent:
From: Christian Bentley <christianbentley2000@gmail.com>
Date: Wed, 5 Dec 2018, 17:18
Subject: Re: Flat 3a Lennox Mansions - Works
To: <chantelle.powell@countrywide.co.uk>, <susan.stewart@countrywide.co.uk>, Daniel Letzer <daniel.letzer@austinwyattcountrywide.co.uk>
Chantelle,
Please check your online portal which was explained - "all issues will be tracked and monitored from point of upload"
This is to prevent when your staff leave your organisation there is no short fall.
Below is one of the threads from year or so ago...
Again I must highlight, on the 2017 and 2018 house inspection a list was provided and reminded. This year I recommend to the lady which came round. I was home for a matter of weeks during your contractors working hours. So the day or so work can be very easily completed.
Months have gone by since this year's inspection. We have not received even ONE inbound call or correspondence from your business.
I do not understand why someone which has no affiliation with your company can quite simply get the work completed with one call.
When you have mentioned the process is:
Raise on online portal
Arrange for contractors to quote
Ask permission from landlady
Arrange for contractor to complete work
Job done
I can't stand this lack of professionalism from a prestigious company like yours.
We do everything in our power to be a good tenant with minimal hassle. Our only concern is for our home which we love, to be well looked after and maintained.
The work which was agreed to be completed before we move in, had still not been done.
Please can you suggest a date for the work which has already been approved to be completed.
I look forward to hearing from you.
Yours sincerely,"
Please do NOT use this company or Countrywide (maintenance)
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Poor ...
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1 Star Review
By : 'Kev'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PO4
30 Sept 2018
People found this helpful1
From June to September 2018 I had 4 to 6 viewings. Feedback on those viewings was rare as was any general feedback. To add insult to injury, they admitted their performance was poor but still held me to 2 weeks notice unless I took them as joint agents. One viewing was done in that 2 weeks but I... Read Full Review
Comments (0)From June to September 2018 I had 4 to 6 viewings. Feedback on those viewings was rare as was any general feedback.
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Kev Bod said about Austin & Wyatt
Services : Sales( As a Vendor )Date: 29th Sep 2018
From June to September 2018 I had 4 to 6 viewings. Feedback on those viewings was rare as was any general feedback.
To add insult to injury, they admitted their performance was poor but still held me to 2 weeks notice unless I took them as joint agents. One viewing was done in that 2 weeks but I am unsure how realistic it was...
Hopefully the new agents will show more interest - they cannot do worse!
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