By : 'coles' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BH23
16 Jan 2020
People found this helpful0
Both Richard and Yvonne have always been extremely helpful, very quick to respond to queries. Happy to assist with printing and posting documents if you do not have IT access. They both give you confidence in any... Read Full Review
Services : Letting( As a Tenant )Date: 16th Jan 2020
Both Richard and Yvonne have always been extremely helpful, very quick to respond to queries. Happy to assist with printing and posting documents if you do not have IT access. They both give you confidence in any dealings.
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Excellent service from Yvonne ...
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5 Star Review
Richard
By : 'Marian' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : BH24
25 Sept 2019
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Excellent service from Yvonne and Richard also from the front of desk person- i am ashamed to say I have forgotten her name - but they are all very... Read Full Review
Services : Letting( As a Owner )Date: 24th Sep 2019
Excellent service from Yvonne and Richard also from the front of desk person- i am ashamed to say I have forgotten her name - but they are all very approachable.
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My Choice to use Austin and ...
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5 Star Review
Richard
By : 'Mark' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BH22
17 Aug 2017
People found this helpful0
My Choice to use Austin and Wyatt was based on the way in which Richard came across to me at our first meeting, I did meet with two other estate agents. Richard listened to what I had to say and how I would like things to progress, he made promises which he delivered on time and in a very concise... Read Full Review
Comments on Agent Fees
The fees were clearly explained and fair in the market place.
Services : Sales( As a Vendor )Date: 16th Aug 2017
My Choice to use Austin and Wyatt was based on the way in which Richard came across to me at our first meeting, I did meet with two other estate agents. Richard listened to what I had to say and how I would like things to progress, he made promises which he delivered on time and in a very concise but professional manner. Richard built up a very good working relationship with me and was always most helpful as where the other staff in his office, if he said he would get back to me then he did and if he could not answer a question he would quickly find out and put me at ease. Richard comes across in my experience as being highly customer focussed with a very approachable can do will do attitude, something that is sadly lacking in many companies with their customer service. Thank you for making what can be a stressful time enjoyable, sometimes fun but always professional.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.