67% sales valuation accuracy
53% sales fee satisfaction
No company information
Latest Reviews
View all Reviews 59
26th Nov 2024
reviewed by 'Rented9'
7th May 2024
reviewed by 'Jon'
29th Jan 2024
reviewed by 'Hannah Fennelly'
19th Dec 2023
reviewed by 'Michelle'
17th Apr 2023
reviewed by 'charles kershaw'
1st Aug 2022
reviewed by 'David'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 53% | £120,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 10 | 7 | 4 | 8 | 2 | 3 | 2 | 16 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Nov 26,2024
Nov 26,2024
0
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To the landlord of Carlisle Close, drop this estate agent. You had a professional couple, with no children (and no plans for children) who could both afford the property individually, both work full time, and have never missed a rent payment in their life - ...
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May 07,2024
May 07,2024
1
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Terrible service, dont do what they say, poor Communication and unacceptable service levels...
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Jan 29,2024
Jan 29,2024
0
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I have recently used Swetenhams Northwich branch for my mortgage and transfer of equity, Georgia Greenwood has been so helpful and professional, keeping me update every step of the way and offering me great advise, she got me a really good deal and I could ...
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Dec 19,2023
Dec 19,2023
0
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Great service and very considerate to needs . Very happy . Thanks 😊...
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Apr 17,2023
Apr 17,2023
1
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I can't speak to sales, but the lettings branch of this estate agent is appalling. when I had an inspection of the property I'm living in the woman performing the inspection literally had a tantrum and stormed out because I didn't wish to comply with ...
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Aug 01,2022
Aug 01,2022
0
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Swetenhams have dealt with property lettings for me for a long time and I have found them invariably excellent.
They always keep me well informed and are prompt and up to date with documentation and knowledgeable concerning all the latest regualtions.
I would recommend them ...
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Jul 27,2022
Jul 27,2022
1
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Awful. No hot water for 6 weeks,no extraction in bathroom. Can't use hallway lights. Their property management just make excuses and now say they don't when it will be fixed. Have raised complaints and still getting nowhere. I now have 10 days until I can raise ...
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Jul 25,2022
Jul 25,2022
0
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Absolutely fantastic service from Jenny Gouliding,she has been very helpful, professional and friendly. Helped us find our dream home.
We would most definitely recommend Swetenhams to any prospective renter.
Would have liked to give more stars, because Jenny is certainly a star in herself....
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Apr 12,2022
Apr 12,2022
2
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Poor - their fee is not in line with market. It was justified to me on the basis that they offered above average. So far, they have failed to do basic things correctly. Viewings have been arranged without appointments, and can't lift a phone to ...
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Mar 28,2022
Mar 28,2022
0
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Adam acted as my mortgage advisor during the purchase of my first home. He was brilliant from start to finish (and it was a painfully long wait for completion!). He made it really easy to understand all my options, and walked me through it all. ...
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Mar 10,2022
Mar 10,2022
3
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Re Swetenhams Chester
I can't comment on the lettings team as they seem to have positive reviews but what I can say - if you thinking of selling your house with Swetenhams , please give it some serious consideration . There was one lady called Joanne who ...
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Apr 12, 2022
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Agreed - I wish I had come across this earlier. The service from branch on basic things is simply not there. ...
Jun 21,2021
Jun 21,2021
0
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INITIALLY FRIENDLY AND EFFICIENT AND KNOWLEDGEABLE CONTACT. THEN EXPERIENCE WITH THE REST OF THE TEAM NOT ONLY FRIENDLY, WELCOMING AND HELPFUL BUT PROACTIVE. ALWAYS AVAILABLE TO ANSWER ANY QUESTION PUT TO THEM. VERY SUPPORTIVE WHEN COMPLETING FORMS....
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May 19,2021
May 19,2021
2
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Winsford - Terrible service, estate agents try not to do viewings, company aren’t proactive to secure sales/viewings and do not think of leaving them to go with another agent as they’ll threaten to chase their fees....
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May 14,2021
May 14,2021
0
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Having had very bad previous experiences with estate agents, it was a breath of fresh air when I came across Jenny & Nathan of Swetenhams Frodsham. Both went above and beyond not only to understand my needs and timescales but to keep me informed every step ...
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Mar 17,2021
Mar 17,2021
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Chris and Charlotte were so helpful in helping me and my husband secure the right property in the right location. Love our new home. I would 100% recommend them....
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Mar 12,2021
Mar 12,2021
0
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Afternoon
I'm writing to acknowledge the hard work your Agent Jenny Goulding puts in with our business. We have known and worked with Jenny for over 25 years and found her to be concientious, hard working and always willing to go the extra mile in sourcing ...
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Feb 08,2021
Feb 08,2021
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From the initial contact with Eleanor onto the day to day contact with Georgia and the showings which we did together, it could not have gone better.
In all very professional
It did take a bit of negotiation to secure the sale, but that's to ...
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Feb 01,2021
Feb 01,2021
0
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Fantastic service from Gary over the last few years, sorting out my buy to let mortgages on a property I rented out and now sorting my mortgage to purchase our house. Also the same level of service from Georgia Stokes helping my through the sale ...
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Jan 30,2021
Jan 30,2021
1
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Absolutely impossible to view a house up for sale with these incompetent fools. If you're selling, do not use swetenhams. If you're buying, don't bother with properties for sale with swetenhams. Useless....
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Jan 27,2021
Jan 27,2021
0
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Excellent customer services from start to finish with the help of Nathan and Jenny. Kept in contact at all times and supported us through our move....
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Dec 22,2020
Dec 22,2020
0
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We rented a house with swetenhams , Thayf was so helpful and pleasant from day 1, the viewings were covid safe and easy, he was so efficient and made everything so easy for us I didn't have to worry about the stress of moving out, he was ...
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Dec 15,2020
Dec 15,2020
0
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We used Swetenhams to market one of our properties, it was not the quickest of processes but when it eventually got a sale agreed on it and it was passed to the sales progression department; was when Holly came on board. The buyer was a ...
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Oct 23,2020
Oct 23,2020
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Just ended my 2nd letting with Frodsham branch. Positive experience from start to finish. Staff went out of their way to be helpful at all times Smooth process both in and out. Jenny is just amazing at sorting issues and problems and always with a ...
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Jul 02,2020
Jul 02,2020
0
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very good customer service, jenny and Nathan was so friendly and always made everything easy. I would 100% recommend anyone that was going to speak with the frodsham team to ask for jenny or Nathan as they was so friendly and easy to speak to....
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Dec 05,2019
Dec 05,2019
0
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Adam and Charlotte have done a Stirling job in finding suitable tenants for my property.
I purchased the property a few years ago and have since always used them to find me suitable tenants; and I have to say I have never been disappointed. I ...
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Dec 09, 2019
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Sharron,
Thank you very much for the kind words! We are always keen to receive feedback and constantly strive to offer the very best service we can. I look forward to continuing to do business with you in the future. Have a great Christmas and a happy new year!
Many Thanks - Adam and the team at Northwich ...
Nov 26,2019
Nov 26,2019
2
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This Company manage a rented property next door to our house. The fire alarm has been continually sounding for 6th days. Nobody is living in the property and they have ignored all phone call I have made to ask what action is being taken. If ...
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Aug 30,2019
Aug 30,2019
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I saw a property for rental and called Swetenhams and spoke to Charlotte. Charlotte managed to book me in a viewing within the hour, and we met her at the property. Charlotte was extremely helpful and knew of the urgency in my getting a place ...
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Jun 03,2019
Jun 03,2019
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My partner and I were made unintentional landlords in 2018 due to an international relocation opportunity. We decided to enrol the services of Swetenhams Chester branch to find a tenant and manage our property in Chester for the duration of our expatriation. We would like to ...
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Dec 12,2018
Dec 12,2018
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My property was let within about one month of Swetenham's marketing it. Fraser Purcell at the Chester office did a superb job.
My maintenance contact is Mark Dann. He has been extremely efficient and very patient with quite a handful of tenant requests. He has ...
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Nov 26,2018
Nov 26,2018
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I have had significant problems with this agency for a long period of time. In the last six months, however, I have noticed a significant change in their approach to their responsibilities as a letting agent.
Whether this is due to a change of 'culture' ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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