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Frodsham, WA6
4.4/5, 14 Reviews
71% Recommended
75% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No description for branch.
Latest Reviews
Michelle Hopley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £160,000 | £160,000 |
| Lettings | 100% | 99% | £750 | £950 |
Areas covered
- CH2 4
- WA6
- WA7
Address
Swetenhams
113 Main Street, Frodsham, Cheshire
WA6 7AB
01928 732626
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Swetenhams Branches (View All 5)
Great service and very ...
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5 Star Review
Jenny
By : 'Michelle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA6
Dec 19, 2023
People found this helpful0
Great service and very considerate to needs . Very happy . Thanks... Read Full Review
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Michelle Hopley said about Swetenhams
Services : Letting( As a Tenant )Date: 19th Dec 2023
Great service and very considerate to needs . Very happy . Thanks ?
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Swetenhams have dealt with ...
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5 Star Review
Jenny
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IM8
Jul 31, 2022
People found this helpful0
Swetenhams have dealt with property lettings for me for a long time and I have found them invariably excellent. They always keep me well informed and are prompt and up to date with documentation and knowledgeable concerning all the latest regualtions. I would recommend them - particularly Jenny... Read Full Review
Comments (0)Swetenhams have dealt with property lettings for me for a long time and I have found them invariably excellent.
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David Kelly said about Swetenhams
Services : Letting( As a Owner )Date: 31st Jul 2022
Swetenhams have dealt with property lettings for me for a long time and I have found them invariably excellent.
They always keep me well informed and are prompt and up to date with documentation and knowledgeable concerning all the latest regualtions.
I would recommend them - particularly Jenny Goulding _ without hesitation
David Kelly
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Absolutely fantastic service ...
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5 Star Review
Jenny
By : 'Mandy'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : WA6
Jul 25, 2022
People found this helpful0
Absolutely fantastic service from Jenny Gouliding,she has been very helpful, professional and friendly. Helped us find our dream home. We would most definitely recommend Swetenhams to any prospective renter. Would have liked to give more stars, because Jenny is certainly a star in... Read Full Review
Comments (0)Absolutely fantastic service from Jenny Gouliding,she has been very helpful, professional and friendly. Helped us find our dream home.
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Mandy Turton said about Swetenhams
Services : Letting( As a Tenant )Date: 25th Jul 2022
Absolutely fantastic service from Jenny Gouliding,she has been very helpful, professional and friendly. Helped us find our dream home.
We would most definitely recommend Swetenhams to any prospective renter.
Would have liked to give more stars, because Jenny is certainly a star in herself.
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Highly recommend ...
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5 Star Review
Adam
By : 'Hilary'
Services : Mortgages
Sold price : £160000
Would you recommend ? : No
Postcode : WA7
Mar 27, 2022
People found this helpful0
Adam acted as my mortgage advisor during the purchase of my first home. He was brilliant from start to finish (and it was a painfully long wait for completion!). He made it really easy to understand all my options, and walked me through it all. Adam was also available for advice... Read Full Review
Comments (0)Adam acted as my mortgage advisor during the purchase of my first home. He was brilliant from start to finish (and it was a painfully long wait for completion!). He made it really easy to understand all my options, and walked me through it all. Adam was also available for advice throughout.
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Hilary said about Swetenhams
Services : Mortgages( )Date: 27th Mar 2022
Adam acted as my mortgage advisor during the purchase of my first home. He was brilliant from start to finish (and it was a painfully long wait for completion!). He made it really easy to understand all my options, and walked me through it all. Adam was also available for advice throughout.
Highly recommend Adam.
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Great professional service - ...
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5 Star Review
Nathan
Jenny
By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : CW8
May 13, 2021
People found this helpful0
Having had very bad previous experiences with estate agents, it was a breath of fresh air when I came across Jenny & Nathan of Swetenhams Frodsham. Both went above and beyond not only to understand my needs and timescales but to keep me informed every step of the way. I didn’t... Read Full Review
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Andrew said about Swetenhams
Services : Letting( As a Tenant )Date: 13th May 2021
Having had very bad previous experiences with estate agents, it was a breath of fresh air when I came across Jenny & Nathan of Swetenhams Frodsham. Both went above and beyond not only to understand my needs and timescales but to keep me informed every step of the way. I didn’t need to ask of phone they were all over it, making my experience hassle free swift and exactly what I had hoped. This professionalism is so lacking with other agents well done to the entire team great service.
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AfternoonI'm writing to ...
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5 Star Review
Jenny
By : 'Martyn'
Services : Letting( As a Owner )
Rent PCM : £10500
Would you recommend ? : Yes
Postcode : CW7
Mar 12, 2021
People found this helpful0
Afternoon I'm writing to acknowledge the hard work your Agent Jenny Goulding puts in with our business. We have known and worked with Jenny for over 25 years and found her to be concientious, hard working and always willing to go the extra mile in sourcing the right Tenants for our... Read Full Review
Comments (0)Afternoon
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Martyn Finney said about Swetenhams
Services : Letting( As a Owner )Date: 12th Mar 2021
Afternoon
I'm writing to acknowledge the hard work your Agent Jenny Goulding puts in with our business. We have known and worked with Jenny for over 25 years and found her to be concientious, hard working and always willing to go the extra mile in sourcing the right Tenants for our properties.
To date I believe we have not had any major problems with the Tenants that Jenny has sourced for us.
We look forward to continuing our work partnership with Jenny as your representative.
Regards
Martyn Finney
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Excellent customer services ...
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5 Star Review
Nathan
Jenny
By : 'Alison'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA6
Jan 27, 2021
People found this helpful0
Excellent customer services from start to finish with the help of Nathan and Jenny. Kept in contact at all times and supported us through our... Read Full Review
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Alison said about Swetenhams
Services : Letting( As a Tenant )Date: 27th Jan 2021
Excellent customer services from start to finish with the help of Nathan and Jenny. Kept in contact at all times and supported us through our move.
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We used Swetenhams to market ...
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5 Star Review
By : 'Laura'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA6
Dec 15, 2020
People found this helpful0
We used Swetenhams to market one of our properties, it was not the quickest of processes but when it eventually got a sale agreed on it and it was passed to the sales progression department; was when Holly came on board. The buyer was a particularly pernickety one who did not understand the process ... Read Full Review
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Laura Parker said about Swetenhams
Services : Sales( As a Vendor )Date: 15th Dec 2020
We used Swetenhams to market one of our properties, it was not the quickest of processes but when it eventually got a sale agreed on it and it was passed to the sales progression department; was when Holly came on board. The buyer was a particularly pernickety one who did not understand the process or what was expected. Holly was tenacious, listened to my frustrations and pushed hard for the completion.
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Just ended my 2nd letting ...
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5 Star Review
Jenny
By : 'Alan'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : WA6
Oct 22, 2020
People found this helpful0
Just ended my 2nd letting with Frodsham branch. Positive experience from start to finish. Staff went out of their way to be helpful at all times Smooth process both in and out. Jenny is just amazing at sorting issues and problems and always with a smile. Highly recommend... Read Full Review
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Alan clarke said about Swetenhams
Services : Letting( As a Tenant )Date: 22nd Oct 2020
Just ended my 2nd letting with Frodsham branch. Positive experience from start to finish. Staff went out of their way to be helpful at all times Smooth process both in and out. Jenny is just amazing at sorting issues and problems and always with a smile. Highly recommend ?
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very good customer service, ...
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5 Star Review
Nathan
By : 'Shannon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA7
Jul 1, 2020
People found this helpful0
very good customer service, jenny and Nathan was so friendly and always made everything easy. I would 100% recommend anyone that was going to speak with the frodsham team to ask for jenny or Nathan as they was so friendly and easy to speak... Read Full Review
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Shannon Blease said about Swetenhams
Services : Letting( As a Tenant )Date: 1st Jul 2020
very good customer service, jenny and Nathan was so friendly and always made everything easy. I would 100% recommend anyone that was going to speak with the frodsham team to ask for jenny or Nathan as they was so friendly and easy to speak to.
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Great Service and I am not a ...
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5 Star Review
Joanne
By : 'DJGB'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WA8
Jun 5, 2018
People found this helpful0
Joanne Wilson from the Frodsham branch is exceptional. She is so professional, reliable and nothing is too much trouble AND I AM NOT EVEN A CLIENT!!! Swetenhams should be proud of... Read Full Review
Comments on Agent Fees
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Comments (0)Joanne Wilson from the Frodsham branch is exceptional. She is so professional, reliable and nothing is too much trouble AND I AM NOT EVEN A CLIENT!!!
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DJGB said about Swetenhams
Services : Sales( As a Buyer )Date: 5th Jun 2018
Joanne Wilson from the Frodsham branch is exceptional. She is so professional, reliable and nothing is too much trouble AND I AM NOT EVEN A CLIENT!!!
Swetenhams should be proud of her.
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5 Star Review
By : 'Jade'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA66
May 17, 2018
People found this helpful0
Very impressed by the service, really friendly team and sold my house in less than a week. Thank you for all you... Read Full Review
Comments on Agent Fees
Reasonable for the service given
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Jade higham said about Swetenhams
Services : Sales( As a Vendor )Date: 17th May 2018
Very impressed by the service, really friendly team and sold my house in less than a week. Thank you for all you help!!
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I have not kept a log of ALL ...
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1 Star Review
By : 'Janet'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WA6
Jul 15, 2017
People found this helpful3
I have not kept a log of ALL the names of staff that have rung us but essentially, we had our property valued by the manager (Nichola) at Swetenhams in Frodsham last November and said we had some improvements do do and looking to put on market in the spring of this year. Between then and yesterday... Read Full Review
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Janet said about Swetenhams
Services : Sales( Prospective Vendor/Buyer )Date: 15th Jul 2017
I have not kept a log of ALL the names of staff that have rung us but essentially, we had our property valued by the manager (Nichola) at Swetenhams in Frodsham last November and said we had some improvements do do and looking to put on market in the spring of this year. Between then and yesterday we have had constant telephone calls, too many to remember and some very early on weekend mornings asking us if we were ready to put it on the market. After around 9 calls by early spring (and bearing in mind we kept saying we would let them know when WE were ready and to stop hounding us) we went with another estate agent who was superb. We sold within a week and when Swetenhams rang yet again we told them it was sold and the reasons we did not go with them. We continued to get calls and each time we were more and more frustrated, having to tell them yet again it was sold and not to ring us. Each person promised to make sure they would take us off the system and so did the Manager a month ago so we felt that was that. We have since received 3 more calls and the last one yesterday from Adeel at 9am who said there were no notes on the system but he was adding them there and then (which is what we had been told each time before) so we should not get any more calls. If we get any more calls, we will take this further as it is so unprofessional. We are aware Swetenhams work on targets and callers have to do so many per day which is appalling! Let people get back to you if/when they are ready do not stalk people its so frustrating and then you carry on and on and on even when you are told a property is sold and by another estate again....why????
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By : Joshua P
Jan 8, 2019During a recent accident that left me unable to live in my home, Swetenhams were there to support and help finding a new house. I would specifically like to thank Jenny, who exceeded all expectations ...
This agent has habit of using ...
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1 Star Review
By : 'Housebuyer'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WA6
Mar 2, 2017
People found this helpful6
This agent has habit of using a very low guide price on Rightmove when the real price that the vendor will accept is over �50,000 higher. When challenged about this, the manager, Nicola, blamed Rightmove. She then tried to get us to put an offer in on another property, and then got her financial... Read Full Review
Comments (0)This agent has habit of using a very low guide price on Rightmove when the real price that the vendor will accept is over �50,000 higher. When challenged about this, the manager, Nicola, blamed Rightmove. She then tried to get us to put an offer in on another property, and then got her financial person to call us, despite us having said that we are organized!
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Housebuyer said about Swetenhams
Services : Sales( Prospective Vendor/Buyer )Date: 2nd Mar 2017
This agent has habit of using a very low guide price on Rightmove when the real price that the vendor will accept is over �50,000 higher. When challenged about this, the manager, Nicola, blamed Rightmove. She then tried to get us to put an offer in on another property, and then got her financial person to call us, despite us having said that we are organized!
Very unprofessional. They are basically lying about house prices as a marketing strategy, and when challenged, admitted this with no shame.
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Last updated at 5/22/2018, 1:14:20 AM by allAgents
