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Maidenhead, Slough, SL6
3.3/5, 7 Reviews
57% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
No Description Found
"They are timewasters. I..."
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1 Star Review
By : '135Q'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Sep 7, 2010
People found this helpful5
They are timewasters. I offered to pay six months in advance. There was one property that I particularly wanted to see and the agent who took my details said she would try to arrange a viewing but this might be difficult as it was tenanted. She did not ring me back. I contacted her again a few days later. Again she said she would try to arrange a viewing but did not ring me back. After two weeks I still had not viewed the property. Then another agent there told me that there had been viewings as they did have the keys to the property and would I like a viewing? I said yes but half an hour before I viewed it it became unavailable.
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Latest Reviews
Rachel Jane Simpson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £240,500 | £800,000 |
Address
Roger Platt
25-29 Queen Street, Slough, Berkshire
SL6 1NB
01628 773333
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Roger Platt Branches (View All 4)
Shannon Plunkett is extremely ...
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5 Star Review
Shannon
By : 'Rachel'
Services : Property Management
Sold price : £950
Would you recommend ? : Yes
Postcode : SL6
Apr 25, 2021
People found this helpful0
Shannon Plunkett is extremely professional, efficient and thorough, Highly recommend for property management. She is also very patient and... Read Full Review
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Rachel Jane Simpson said about Roger Platt
Services : Property Management( )Date: 25th Apr 2021
Shannon Plunkett is extremely professional, efficient and thorough, Highly recommend for property management. She is also very patient and courteous.
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I've just finished ...
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5 Star Review
Phillipa
Stuart
By : 'Katrina'
Services : Sales( As a Buyer )
Sold price : £240500
Would you recommend ? : Yes
Postcode : SL6
Feb 8, 2021
People found this helpful0
I've just finished completion on my first property and I honestly don't know what I would have done without Philippa and Stuart at Roger Platt Maidenhead. They kept me sane and up-to-date through the whole process, they we're amazing and would definitely go back to them when... Read Full Review
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Katrina said about Roger Platt
Services : Sales( As a Buyer )Date: 8th Feb 2021
I've just finished completion on my first property and I honestly don't know what I would have done without Philippa and Stuart at Roger Platt Maidenhead. They kept me sane and up-to-date through the whole process, they we're amazing and would definitely go back to them when looking for my next place and recommend to friends and family looking to buy and sell.
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Excellent estate ...
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5 Star Review
By : 'Matt'
Services : Sales( As a Buyer )
Sold price : £800000
Would you recommend ? : Yes
Postcode : SL6
Sep 2, 2019
People found this helpful0
Excellent estate agents pushing through the purchase/sales throughout the chain. Were on top of requirements where our estate agents for our sale were not. Really value their contribution - particularly... Read Full Review
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Matt Goff said about Roger Platt
Services : Sales( As a Buyer )Date: 2nd Sep 2019
Excellent estate agents pushing through the purchase/sales throughout the chain. Were on top of requirements where our estate agents for our sale were not. Really value their contribution - particularly Petra
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Courtney and Jade were very ...
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4 Star Review
By : 'Ahmad'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SL6
Feb 3, 2017
People found this helpful0
Courtney and Jade were very helpful in resolving my queries on various elements of the tenancy. This included obtaining the operation manuals, additional keys cut etc. Courtney was also very proactive and rang me after the information had been passed on to the landlord to confirm that the issue had ... Read Full Review
Comments on Agent Fees
I feel the agent is a bit expensive and especially still being charged fees after the government has banned them for tenants was not something that i like. However, i understand that all agents are doing this.
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Ahmad said about Roger Platt
Services : Letting( As a Tenant )Date: 3rd Feb 2017
Courtney and Jade were very helpful in resolving my queries on various elements of the tenancy. This included obtaining the operation manuals, additional keys cut etc. Courtney was also very proactive and rang me after the information had been passed on to the landlord to confirm that the issue had been resolved. Definitely great service.
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Form the start Roger Platt ...
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1 Star Review
By : 'M123'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Jul 10, 2012
People found this helpful7
Form the start Roger Platt was a disappointment! Rang up to join property alert list and gave a pretty comprehensive description of what we wanted - they sent literally every property in the price range - not taking into account any of our requests. After that one email we received no other alerts. ... Read Full Review
What agent could do to change your mind?
1) Have one agent responsible for a customer and their search 2) Take property needs and wants seriously and send the relevant properties - don’t send them all! We can’t be bothered to trail through them if you can’t be bothered to send us the most suitable 3) If a customer rings up interested in a property make a note of it and do everything you can to ensure they can view the property and know all about the status of the property - at the end of the day you could make a sale 4) Acknowledge your Saturday girl; sit her down and inform her about all properties. Make time to show her around so she is equipped with the right tools to answer simple questions and get the job done 5) Ring every potential customer back 6) Selling is not rocket science; it’s all about customer service and you barely have any!
Comments (0)Form the start Roger Platt was a disappointment! Rang up to join property alert list and gave a pretty comprehensive description of what we wanted - they sent literally every property in the price range - not taking into account any of our requests. After that one email we received no other alerts. Every time I spotted something good on the website I would ring them to arrange a viewing and they would simply add me to the diary – not asking any questions about what we looking for, had we viewed with them preciously? They must have taken my details about 4 times. On one occasion I asked to view a property which was unavailable to see at the time we wanted – you might think they would take my number, ring me back and arrange a viewing when convenient? No, apparently they don't seem to think that it might be the property for us and they could make a sale. The property was still on the market a month later (no surprise) and we ended up viewing it then. Was a pretty good property but by the time we saw it we were about to put an offer in on another.
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M123 said about Roger Platt
Services : Sales( Prospective Vendor/Buyer )Date: 10th Jul 2012
Form the start Roger Platt was a disappointment! Rang up to join property alert list and gave a pretty comprehensive description of what we wanted - they sent literally every property in the price range - not taking into account any of our requests. After that one email we received no other alerts. Every time I spotted something good on the website I would ring them to arrange a viewing and they would simply add me to the diary – not asking any questions about what we looking for, had we viewed with them preciously? They must have taken my details about 4 times. On one occasion I asked to view a property which was unavailable to see at the time we wanted – you might think they would take my number, ring me back and arrange a viewing when convenient? No, apparently they don't seem to think that it might be the property for us and they could make a sale. The property was still on the market a month later (no surprise) and we ended up viewing it then. Was a pretty good property but by the time we saw it we were about to put an offer in on another.
There was a Saturday girl who worked on viewings at the weekend. She knew absolutely nothing about any of the properties - half of them she had not stepped foot in before. We asked questions she could not answer and just shrugged her shoulders! Roger Platt – maybe spending an hour every Saturday morning sitting with the Saturday girl and talking her through the properties may give your potential customers some trust in you. Although we were told at the end of all viewings that we would be called by a member of the team during the week, we were NEVER called back and, if they can't be bothered to call us we can't be bothered to call them!
In my opinion Roger Platt needs to take a hard look at itself! There is so much it could get right if it just made the right steps. It felt that they actually didn't want to sell anything – and therefore why should we want to buy anything?
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Disappointing experience. No ...
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2 Star Review
By : 'lucid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Feb 6, 2012
People found this helpful4
Disappointing experience. No follow up, had to call twice to confirm property details. I was told both times that an email will be sent shortly but none arrived. Called third time to get the details on the phone. After viewing, made the offer. Financial details received about moving in monies... Read Full Review
What agent could do to change your mind?
Reduce fees, improve communication
Comments (0)Disappointing experience. No follow up, had to call twice to confirm property details. I was told both times that an email will be sent shortly but none arrived. Called third time to get the details on the phone.
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lucid said about Roger Platt
Services : Letting( As a Tenant )Date: 6th Feb 2012
Disappointing experience. No follow up, had to call twice to confirm property details. I was told both times that an email will be sent shortly but none arrived. Called third time to get the details on the phone.
After viewing, made the offer. Financial details received about moving in monies and boy they are expensive...never paid that much for admin+credit check+inventory. £500 just to move in is a joke...withdrew the offer
The UK's Largest Customer Review Website for the Property Industry
They are timewasters. I ...
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1 Star Review
By : '135Q'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Sep 7, 2010
People found this helpful5
They are timewasters. I offered to pay six months in advance. There was one property that I particularly wanted to see and the agent who took my details said she would try to arrange a viewing but this might be difficult as it was tenanted. She did not ring me back. I contacted her again a few... Read Full Review
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135Q said about Roger Platt
Services : Letting( As a Prospective Landlord/Tenant )Date: 7th Sep 2010
They are timewasters. I offered to pay six months in advance. There was one property that I particularly wanted to see and the agent who took my details said she would try to arrange a viewing but this might be difficult as it was tenanted. She did not ring me back. I contacted her again a few days later. Again she said she would try to arrange a viewing but did not ring me back. After two weeks I still had not viewed the property. Then another agent there told me that there had been viewings as they did have the keys to the property and would I like a viewing? I said yes but half an hour before I viewed it it became unavailable.
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