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Exeter, EX1

4.4/5, 35 Reviews
89% Recommended

88% sales valuation accuracy

75% letting valuation accuracy

100% sales fee satisfaction

85% letting fee satisfaction

A local family run estate and lettings agents offering friendly and professional service. The office has a combined experience of over 80 years in the property market. We have the marketing power of a national company but treat each customer as an individual. Northwood Exeter was founded in 2005 and we are prou
d of our reputation for lettings and sales across Exeter and the surrounding areas. We have built a successful business through our knowledge of the local area, listening to our customers individual needs and have many clients that come back to us time and time again. We offer a full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So if you are looking to buy, rent, sell or let your property please call Northwood Exeter today on 01392 435 130 or pop in to our office at 7 Paris Street, Exeter, EX1 2JB.
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5 Star Review

By : 'Sally'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : EX2

Sep 20, 2019
People found this helpful0

I have rented through Northwood Exeter for the past 2 years. Any issues have been dealt with well and quickly. Now leaving the house but would recommend them.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales88%100%£100,000£260,000
Lettings75%85%£450£995
Areas covered
  • EX1
  • EX2
  • EX3
  • EX4
  • EX5
  • EX6
  • EX7
  • EX8
Address

Northwood
85 South StreetExeter, Devon
EX1 1EQ
01392 435130

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Northwood Exeter are ...

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5 Star Review
UserName

Tamsin

UserName

Will

By : 'Abigail'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : Yes
Postcode : TQ2

Apr 1, 2020
People found this helpful0

Northwood were brilliant from me making my offer right up until completion. Especially, Tamsin Saunders who couldn't do enough for me. I would highly recommend her and... Read Full Review

Comments (0)Was this helpful?:
Recommend ...

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5 Star Review

By : 'Sally'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2

Sep 20, 2019
People found this helpful0

I have rented through Northwood Exeter for the past 2 years. Any issues have been dealt with well and quickly. Now leaving the house but would recommend... Read Full Review

Comments (0)Was this helpful?:
AWFUL! STOLEN OUR MONEY ...

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1 Star Review

By : 'Toby'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TQ1

Sep 10, 2019
People found this helpful1

NORTHWOOD - EXETER I wish I never used this company it has been nothing but a nightmare since day one. The day we signed our rental agreement we got the keys to the property and were surprised to see a sofa in our "unfurnished" house. We asked northwood to take the sofa away... Read Full Review

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Thank ...

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5 Star Review
UserName

Tamsin

By : 'Charlotte'
Services : Sales( As a Vendor )
Sold price : £179950
Would you recommend ? : Yes
Postcode : EX2

Jun 5, 2019
People found this helpful0

Buying and selling at the same time as a solo parent in full time work was daunting to say the least! The process was really stressful at times with inevitable bumps along the way but Tamsin really made it all much easier and worked so hard to chase things and get us through to completion day. The... Read Full Review


Comments on Agent Fees

They were the same as all the other local agencies.

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Fantastic professional ...

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5 Star Review
UserName

Tamsin

By : 'Ash'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX16

Apr 25, 2019
People found this helpful0

We've had bad experiences with estate agents...but we couldn't have been happier to go through the sales process with such fantastic people like mark Farrell and Tamsin Saunders...they both kept constant communication and always found time for us if any problems occurred...I... Read Full Review


Comments on Agent Fees

You get what you pay for...good

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Excellent service , ...

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5 Star Review
UserName

Mark

UserName

Gail

By : 'Traceyc'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX4

Sep 10, 2018
People found this helpful1

Mark was very efficient and in my experience I would rate northwood as the best Estate agents in Exeter. Unfortunately for us things didn't turn out how we wanted due to our circumstances, but Mark was understanding which... Read Full Review


Comments on Agent Fees

N/a

Comments (0)Was this helpful?:
We would like to thank Mark ...

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5 Star Review
UserName

Mark

By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £278
Would you recommend ? : Yes
Postcode : EX15

Dec 7, 2017
People found this helpful2

We would like to thank Mark for the professional service he provided with the sale of our house in Cullompton. He went above and beyond to help us out with the sale and made sure that any problems was resolved quickly. We have no problem with recommending your agents to anyone who wants to sale... Read Full Review


Comments on Agent Fees

N/A as the fees were paid for by Persimmons. But if we were to put our house on the market in future that we would not be bothered about the fees as we would not go with anyone else.

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I could not praise Northwood ...

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5 Star Review
UserName

Will

By : 'Liam'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : EX2

Jul 8, 2017
People found this helpful0

I could not praise Northwood enough in particular Will Pring who we mainly dealt with, they have gone above and beyond looking after us during our tenancy! Everyone at Northwood were extremely friendly and easy to talk to, All problems were resolved fast and efficiently. Due to unforeseen... Read Full Review

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While renting a property in ...

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5 Star Review
UserName

Will

By : 'anonomous'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX4

Jul 5, 2017
People found this helpful0

While renting a property in Exeter, we have mainly had the pleasure of dealing with Will Pring, who has been incredible helpful over this year. He is friendly yet professional, reliable and punctual, and has dealt with any queries we have had imminently (even once popping straight in on his way... Read Full Review

Comments (0)Was this helpful?:
After being a client for 6 ...

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2 Star Review
UserName

Gail

By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £465
Would you recommend ? : No
Postcode : TQ1

Jun 25, 2017
People found this helpful4

After being a client for 6 Years with Northwood (Torquay) my business was transfered to the Exeter branch. As a landlord its important to have a housing agent that you can trust and they in turn look after your interests. This was the relationship I had with Northwood Torquay. You'd think the same... Read Full Review


Comments on Agent Fees

Bad for the service

Comments (1)Was this helpful?:

By : Michael Fredriksson

Jun 26, 2017

Hi. I am sorry that you are unhappy with the decision we made to hand the property back to you, Rental properties require maintenance regularly and we rely on professional guidance from contractors. ...


Mark at Northwood Exeter has ...

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5 Star Review
UserName

Mark

By : 'Welsh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX5

May 22, 2017
People found this helpful0

Mark at Northwood Exeter has been a godsend to us over the last couple of months. As first time buyers we had no idea what we were doing and Mark went above and beyond to help us with anything we needed, including bending over backwards to view our now new home. Always helpful and approachable. We... Read Full Review

Comments (1)Was this helpful?:

By : Mark Farrell

Jun 29, 2017

It was a real pleasure to assist you in buying your first home. Myself and the team at Northwood hope you will create many happy memories in the future. First time buyers like you make our job worth ...


Recently completed on our ...

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5 Star Review
UserName

Mark

UserName

Michael

By : 'Anon'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : EX4

Apr 5, 2017
People found this helpful1

Recently completed on our commercial property. There had been some complications, but throughout Northwood conducted the sale diligently and doggedly and kept us informed throughout. Well done to the... Read Full Review


Comments on Agent Fees

Reasonable in the circumstances.

Comments (0)Was this helpful?:
Avoid at all costs. Rude, ...

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1 Star Review

By : 'Annonymous'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TQ1

Nov 12, 2016
People found this helpful3

Avoid at all costs. Rude, unhelpful and worst of all lie to your face. Accuse you of allsorts to make an excuse to leave you in the lurch. Calls are not recorded so can accuse you of allsorts. Most unpleasant bunch of people (especially Gail-unfit to manage) I have had the misfortune of dealing... Read Full Review


Comments on Agent Fees

The whole thing was a sham.

Comments (0)Was this helpful?:
The whole team at Northwood ...

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5 Star Review
UserName

Will

UserName

Michael

By : 'Anonymous'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX1

Sep 11, 2016
People found this helpful1

The whole team at Northwood consistently exceeded my expectations and impressed me very much with their efforts. We received friendly, professional and responsive service from all involved. Will Pring deserves a special mention for his positive attitude throughout, and his great communication-... Read Full Review


Comments on Agent Fees

Competitive fees.

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Superb agents. If Carlsberg ...

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5 Star Review
UserName

Lianna

UserName

Gail

By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : EX5

Aug 31, 2016
People found this helpful0

Superb agents. If Carlsberg made estate agents! Can't praise them enough. Lianna couldn't do enough for us. Always helpful a real pleasure to deal with. First time I've let a property and would absolutely recommend... Read Full Review


Comments on Agent Fees

Exceptional

Comments (0)Was this helpful?:
Rented a property out through ...

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5 Star Review

By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : TQ2

Aug 25, 2016
People found this helpful0

Rented a property out through Northwood and had a professional experience from start to finish. I had no hassle or problems, and their guaranteed rental scheme is excellent. Highly... Read Full Review

Comments (0)Was this helpful?:
Northwood of Torquay provided ...

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5 Star Review
UserName

Kayleigh

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TQ1

Aug 10, 2016
People found this helpful0

Northwood of Torquay provided us with a very professional excellent service. They went the extra mile to find a tenant and we would highly recommend... Read Full Review

Comments (0)Was this helpful?:
Will Pring advertised and had ...

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5 Star Review
UserName

Will

By : 'Ant'
Services : Sales( As a Vendor )
Sold price : £169000
Would you recommend ? : Yes
Postcode : EX4

Jul 21, 2016
People found this helpful0

Will Pring advertised and had a sale agreed on my house within 3 weeks above the market value. I would recommend this estate agent and in particular Mr... Read Full Review


What agent could do to change your mind?

Fees were good compared to local competitors.


Comments on Agent Fees

Fees were good compared to local competitors.

Comments (0)Was this helpful?:
I rented a flat for a year ...

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5 Star Review
UserName

Will

UserName

Gail

By : 'P'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : EX2

Jul 6, 2016
People found this helpful0

I rented a flat for a year from Northwoods in Exeter and can thoroughly recommend them as a letting agent. All the staff were helpful at efficient at every stage of the let, from organising viewings through to organising the tenancy. I dealt mostly with Will through my tenancy, and he was excellent ... Read Full Review


What agent could do to change your mind?

Fair, and in line with market average I would say


Comments on Agent Fees

Fair, and in line with market average I would say

Comments (0)Was this helpful?:
I have just received an ...

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5 Star Review
UserName

Gail

UserName

Michael

By : 'Mike'
Services : Letting( As a Owner )
Sold price : £165000
Rent PCM : £725
Would you recommend ? : Yes
Postcode : EX4

May 16, 2016
People found this helpful0

I have just received an interstellar service from both Gail and Michael in sorting out a tenancy agreement for me in a very tight time frame. This is the second time I have used Northwood to find a tenant for me, and on both occasions the tenants found have been excellent. I would strongly... Read Full Review


Comments on Agent Fees

Very reasonable fees given the level of service received.

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1 - 20 of 35 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a standard procedure for handling complaints which is as follows: 1. Making an initial complaint Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days. 2. Making a formal complaint If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint. Write to us FAO The Complaints Officer Northwood GB Limited The Main Barn, Cams Hall Estate Fareham, Hampshire PO16 8UT E-mail us customerservice@northwooduk.com

Last updated at 4/23/2015, 10:47:11 AM by allAgents

Awards won by Northwood, Exeter EX1 1EQ