The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.4/5, 35 Reviews
89% Recommended
88% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
85% letting fee satisfaction
Will
By : 'Ant'
Services : Sales(As a Vendor)
Sold price : £169000
Would you recommend ? : Yes
Postcode : EX4
Will Pring advertised and had a sale agreed on my house within 3 weeks above the market value. I would recommend this estate agent and in particular Mr Pring.
Fees were good compared to local competitors.
Fees were good compared to local competitors.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 88% | 100% | £100,000 | £260,000 |
Lettings | 75% | 85% | £450 | £995 |
Northwood
85 South Street, Exeter, Devon
EX1 1EQ
01392 435130
No Branch Video found...
Tamsin
Will
By : 'Abigail'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : Yes
Postcode : TQ2
Northwood were brilliant from me making my offer right up until completion. Especially, Tamsin Saunders who couldn't do enough for me. I would highly recommend her and... Read Full Review
By : 'Sally'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
I have rented through Northwood Exeter for the past 2 years. Any issues have been dealt with well and quickly. Now leaving the house but would recommend... Read Full Review
By : 'Toby'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TQ1
NORTHWOOD - EXETER I wish I never used this company it has been nothing but a nightmare since day one. The day we signed our rental agreement we got the keys to the property and were surprised to see a sofa in our "unfurnished" house. We asked northwood to take the sofa away... Read Full Review
Tamsin
By : 'Charlotte'
Services : Sales( As a Vendor )
Sold price : £179950
Would you recommend ? : Yes
Postcode : EX2
Buying and selling at the same time as a solo parent in full time work was daunting to say the least! The process was really stressful at times with inevitable bumps along the way but Tamsin really made it all much easier and worked so hard to chase things and get us through to completion day. The... Read Full Review
They were the same as all the other local agencies.
Tamsin
By : 'Ash'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX16
We've had bad experiences with estate agents...but we couldn't have been happier to go through the sales process with such fantastic people like mark Farrell and Tamsin Saunders...they both kept constant communication and always found time for us if any problems occurred...I... Read Full Review
You get what you pay for...good
Mark
Gail
By : 'Traceyc'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX4
Mark was very efficient and in my experience I would rate northwood as the best Estate agents in Exeter. Unfortunately for us things didn't turn out how we wanted due to our circumstances, but Mark was understanding which... Read Full Review
N/a
Mark
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £278
Would you recommend ? : Yes
Postcode : EX15
We would like to thank Mark for the professional service he provided with the sale of our house in Cullompton. He went above and beyond to help us out with the sale and made sure that any problems was resolved quickly. We have no problem with recommending your agents to anyone who wants to sale... Read Full Review
N/A as the fees were paid for by Persimmons. But if we were to put our house on the market in future that we would not be bothered about the fees as we would not go with anyone else.
Will
By : 'Liam'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : EX2
I could not praise Northwood enough in particular Will Pring who we mainly dealt with, they have gone above and beyond looking after us during our tenancy! Everyone at Northwood were extremely friendly and easy to talk to, All problems were resolved fast and efficiently. Due to unforeseen... Read Full Review
Will
By : 'anonomous'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX4
While renting a property in Exeter, we have mainly had the pleasure of dealing with Will Pring, who has been incredible helpful over this year. He is friendly yet professional, reliable and punctual, and has dealt with any queries we have had imminently (even once popping straight in on his way... Read Full Review
Gail
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £465
Would you recommend ? : No
Postcode : TQ1
After being a client for 6 Years with Northwood (Torquay) my business was transfered to the Exeter branch. As a landlord its important to have a housing agent that you can trust and they in turn look after your interests. This was the relationship I had with Northwood Torquay. You'd think the same... Read Full Review
Bad for the service
By : Michael Fredriksson
Jun 26, 2017Hi. I am sorry that you are unhappy with the decision we made to hand the property back to you, Rental properties require maintenance regularly and we rely on professional guidance from contractors. ...
Mark
By : 'Welsh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX5
Mark at Northwood Exeter has been a godsend to us over the last couple of months. As first time buyers we had no idea what we were doing and Mark went above and beyond to help us with anything we needed, including bending over backwards to view our now new home. Always helpful and approachable. We... Read Full Review
By : Mark Farrell
Jun 29, 2017It was a real pleasure to assist you in buying your first home. Myself and the team at Northwood hope you will create many happy memories in the future. First time buyers like you make our job worth ...
Mark
Michael
By : 'Anon'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : EX4
Recently completed on our commercial property. There had been some complications, but throughout Northwood conducted the sale diligently and doggedly and kept us informed throughout. Well done to the... Read Full Review
Reasonable in the circumstances.
By : 'Annonymous'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TQ1
Avoid at all costs. Rude, unhelpful and worst of all lie to your face. Accuse you of allsorts to make an excuse to leave you in the lurch. Calls are not recorded so can accuse you of allsorts. Most unpleasant bunch of people (especially Gail-unfit to manage) I have had the misfortune of dealing... Read Full Review
The whole thing was a sham.
Will
Michael
By : 'Anonymous'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX1
The whole team at Northwood consistently exceeded my expectations and impressed me very much with their efforts. We received friendly, professional and responsive service from all involved. Will Pring deserves a special mention for his positive attitude throughout, and his great communication-... Read Full Review
Competitive fees.
Lianna
Gail
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : EX5
Superb agents. If Carlsberg made estate agents! Can't praise them enough. Lianna couldn't do enough for us. Always helpful a real pleasure to deal with. First time I've let a property and would absolutely recommend... Read Full Review
Exceptional
By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : TQ2
Rented a property out through Northwood and had a professional experience from start to finish. I had no hassle or problems, and their guaranteed rental scheme is excellent. Highly... Read Full Review
Kayleigh
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TQ1
Northwood of Torquay provided us with a very professional excellent service. They went the extra mile to find a tenant and we would highly recommend... Read Full Review
Will
By : 'Ant'
Services : Sales( As a Vendor )
Sold price : £169000
Would you recommend ? : Yes
Postcode : EX4
Will Pring advertised and had a sale agreed on my house within 3 weeks above the market value. I would recommend this estate agent and in particular Mr... Read Full Review
Fees were good compared to local competitors.
Fees were good compared to local competitors.
Will
Gail
By : 'P'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : EX2
I rented a flat for a year from Northwoods in Exeter and can thoroughly recommend them as a letting agent. All the staff were helpful at efficient at every stage of the let, from organising viewings through to organising the tenancy. I dealt mostly with Will through my tenancy, and he was excellent ... Read Full Review
Fair, and in line with market average I would say
Fair, and in line with market average I would say
Gail
Michael
By : 'Mike'
Services : Letting( As a Owner )
Sold price : £165000
Rent PCM : £725
Would you recommend ? : Yes
Postcode : EX4
I have just received an interstellar service from both Gail and Michael in sorting out a tenancy agreement for me in a very tight time frame. This is the second time I have used Northwood to find a tenant for me, and on both occasions the tenants found have been excellent. I would strongly... Read Full Review
Very reasonable fees given the level of service received.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
Last updated at 4/23/2015, 10:47:11 AM by allAgents