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Stirling, FK8
2.8/5, 15 Reviews
40% Recommended
83% sales valuation accuracy
88% sales fee satisfaction
"Julie..."
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5 Star Review
Julie
By : 'Marjory'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : FK17
13 Jun 2019
People found this helpful1
Julie was wonderful from day one. She was knowledgeable, friendly, caring and efficient - a true professional. She really cared about achieving the successful sale of our house.
Comments on Agent Fees
Fair
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 83% | 88.00% | £0 | £0 |
Address
Clyde Property
39 Allan Park, Stirling, Stirlingshire
FK8 2LT
01786 471 777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Clyde Property Branches (View All 14)
Don't use them if ...
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1 Star Review
By : 'Victoria'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : No
Postcode : FK13
7 Oct 2020
People found this helpful3
We went with Clyde to rent our house out while we lived elsewhere. Things are fine as long as they're not required to do anything. Every time things go wrong, instead of taking care of it, they contact you.... So there really is zero point in paying them a monthly fee. I'd recommend... Read Full Review
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Victoria Fore said about Clyde Property
Services : Letting( As a Owner )Date: 6th Oct 2020
We went with Clyde to rent our house out while we lived elsewhere. Things are fine as long as they're not required to do anything. Every time things go wrong, instead of taking care of it, they contact you.... So there really is zero point in paying them a monthly fee. I'd recommend using them to find a tenant but not using any of their regular services as they have such a high turnover of staff and a different department for everything. There is no continuity and no competence and they will often try to charge you for unnecessary work, inspections and certificates so make sure you know your rights. Our stress levels are much lower since we started renting our home out as private landlords after our last tenant moved out. It also cost us a couple of grand to fix poor patch jobs done by their contractors (that we got charged a fortune for). Hopefully one day we will get to move back, but for now I'm much happier that we binned Clyde and decided to go it alone.
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Very professional, Friendly, ...
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5 Star Review
By : 'Rose'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FK13
8 Apr 2020
People found this helpful0
Very professional, Friendly, Personable and Pleasant to deal with, culminating in them successfully securing our house sale. With thanks to Julie and her team and a credit to themselves and Clyde... Read Full Review
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Rose Ann McGill said about Clyde Property
Services : Sales( As a Vendor )Date: 7th Apr 2020
Very professional, Friendly, Personable and Pleasant to deal with, culminating in them successfully securing our house sale. With thanks to Julie and her team and a credit to themselves and Clyde Property.
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Julie and her team were so ...
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5 Star Review
Julie
By : 'Karin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FK10
28 Feb 2020
People found this helpful0
Julie and her team were so professional in helping us secure a sale for our property, their help and guidance was very much appreciated and nothing was a bother to them, we definitely felt we were in safe hands and that they were working hard to secure us the best possible price for our... Read Full Review
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Karin Rodgers said about Clyde Property
Services : Sales( As a Vendor )Date: 28th Feb 2020
Julie and her team were so professional in helping us secure a sale for our property, their help and guidance was very much appreciated and nothing was a bother to them, we definitely felt we were in safe hands and that they were working hard to secure us the best possible price for our property, we would have no hesitation in returning in the future when needed, well done team!!
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Excellent Shauneen was ...
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4 Star Review
shauneen
By : 'Sandy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : FK15
22 Aug 2019
People found this helpful0
Excellent Shauneen was really helpful and was very supportive through our purchasing process she was able to complete the matter quickly and give us a great... Read Full Review
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Sandy B said about Clyde Property
Services : Sales( As a Buyer )Date: 21st Aug 2019
Excellent Shauneen was really helpful and was very supportive through our purchasing process she was able to complete the matter quickly and give us a great service
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Julie ...
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5 Star Review
Julie
By : 'Marjory'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FK17
13 Jun 2019
People found this helpful1
Julie was wonderful from day one. She was knowledgeable, friendly, caring and efficient - a true professional. She really cared about achieving the successful sale of our... Read Full Review
Comments on Agent Fees
Fair
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Marjory Luti said about Clyde Property
Services : Sales( As a Vendor )Date: 12th Jun 2019
Julie was wonderful from day one. She was knowledgeable, friendly, caring and efficient - a true professional. She really cared about achieving the successful sale of our house.
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Branch ...
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5 Star Review
By : 'Bill'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : FK9
24 Jan 2019
People found this helpful0
overall support from all staff members that I dealt with was helpful and professional led by Julie Martin would use... Read Full Review
Comments on Agent Fees
Fees were good
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Bill T said about Clyde Property
Services : Sales( As a Vendor )Date: 24th Jan 2019
overall support from all staff members that I dealt with was helpful and professional led by Julie Martin would use again
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Very Poor ...
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1 Star Review
Kerri
By : 'Sstm'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : FK7
17 Dec 2018
People found this helpful1
Throughout the entire process of moving there was poor communication, to the point where there were moments we weren't sure we'd still have a place to live. Even when asking for updates we were shrugged off with no explanation why it was taking so long, and I had to get in contact on the... Read Full Review
Comments on Agent Fees
NA
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Sstm said about Clyde Property
Services : Letting( As a Tenant )Date: 17th Dec 2018
Throughout the entire process of moving there was poor communication, to the point where there were moments we weren't sure we'd still have a place to live. Even when asking for updates we were shrugged off with no explanation why it was taking so long, and I had to get in contact on the moving day to ask about keys cause they didn't even communicate about that. The one time I did try to complain about the lack of communication the agent spoke over me and pretended I wasn't speaking. It was insulting. The process has made my partner and I feel pawned off and looked down on. Will never use Clyde again. Its ruined what should have been an exciting time.
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Considering moving so as not ...
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1 Star Review
By : 'Fed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : FK8
14 Nov 2018
People found this helpful1
Clyde have been awful from the start. Unfortunately for us all the properties that we wanted to view were with Clyde. Their communication is terrible. They have told us that works would be done before we moved in and they haven't. We have had contractors turn up without knowing they would be... Read Full Review
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Fed up tenants said about Clyde Property
Services : Letting( As a Tenant )Date: 14th Nov 2018
Clyde have been awful from the start. Unfortunately for us all the properties that we wanted to view were with Clyde. Their communication is terrible. They have told us that works would be done before we moved in and they haven't. We have had contractors turn up without knowing they would be there and leave again, we have asked for a full list of all the work the Landlord is planning and have not received a full list, more things keep cropping up. We have no idea when anything is going to be done as no one has notified us or called us back to let us know. We genuinely have considered moving out just so that we do not have to deal with Clyde!!!! I'm sure if the Landlord was aware of how they are making their tenants feel they would not want to use them again either. Their customer service is shocking and a number of staff have been extremely blunt and curt with us. WE ARE THEIR CLIENTS! This is not acceptable especially coming from a business that is supposed to be reputable. Needless to say we are disgusted with their service and will be getting as far away from them as possible as soon as we can. We will also avoid moving into anywhere that deals with Clyde in the future. We would not even give them one star but you have to.
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By : C Harper
30 Nov 2018Been paying rent since July and still do not have a draining shower. They'll ignore all your requests for maintenance. Do not rent from these...
Poor ...
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1 Star Review
By : 'Renter'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : FK16
30 Oct 2018
People found this helpful1
We've tried to let some properties in Stirling through this agency. They hardly ever reply to emails, and at one of the viewings they had no idea what was included in the rental or... Read Full Review
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Renter said about Clyde Property
Services : Letting( As a Prospective Landlord/Tenant )Date: 30th Oct 2018
We've tried to let some properties in Stirling through this agency. They hardly ever reply to emails, and at one of the viewings they had no idea what was included in the rental or not.
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Julie and her colleagues ...
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4 Star Review
Julie
By : 'Linda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FK9
6 Nov 2017
People found this helpful3
Julie and her colleagues handled the sale professionally. Communication was good, very important to me because Clyde were conducting the viewings as I don't live locally. The selling price was in line with expectations. I was happy with the process, especially as it took less than two weeks... Read Full Review
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Linda said about Clyde Property
Services : Sales( As a Vendor )Date: 6th Nov 2017
Julie and her colleagues handled the sale professionally. Communication was good, very important to me because Clyde were conducting the viewings as I don't live locally. The selling price was in line with expectations. I was happy with the process, especially as it took less than two weeks from the property being launched to an offer being accepted.
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Staff were professional and ...
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2 Star Review
By : 'Disappointed'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : FK8
20 Mar 2017
People found this helpful4
Staff were professional and friendly. Beneath it all though very disappointing didn't know local market, didn't sell at anticipated price and marketing strategy was to drop the... Read Full Review
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Disappointed seller said about Clyde Property
Services : Sales( As a Vendor )Date: 20th Mar 2017
Staff were professional and friendly. Beneath it all though very disappointing didn't know local market, didn't sell at anticipated price and marketing strategy was to drop the price.
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I have just bought a house ...
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5 Star Review
Maggie
Julie
By : 'Nicki'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : FK15
11 Nov 2015
People found this helpful1
I have just bought a house through Clyde in Stirling and I was so impressed. They're a great team who really know their stuff, and crucially, they listen. Many estate agents bombard buyers with every house on the market but Clyde really paid attention to the brief. They kept in touch, but also knew ... Read Full Review
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Nicki Symington said about Clyde Property
Services : Sales( As a Buyer )Date: 11th Nov 2015
I have just bought a house through Clyde in Stirling and I was so impressed. They're a great team who really know their stuff, and crucially, they listen. Many estate agents bombard buyers with every house on the market but Clyde really paid attention to the brief. They kept in touch, but also knew when to leave me to think without pressure. And when the chips were down, they really went the extra mile to make the sale happen. Maggie was brilliant, and deftly steered me through the Scottish system (I moved up from England), navigating the fine line between providing guidance and giving advice. And the hand-holding! There was hand holding, because buying a house can be a pretty stressful thing to do, but the Clyde team's warm professionalism minimised any anxiety. I think the most succinct praise I can give is that when I come to sell my house, I'll be selling it through Clyde.
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Charged admin fees and credit ...
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1 Star Review
Elaine
By : 'Ally'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : FK10
30 Jun 2013
People found this helpful4
Charged admin fees and credit fees to the tune of£420 Reported damage to back doors which was never resolved A leaky toilet was half repaired 6 months after reporting it and was only fixed 2 months before we were forced out due to the landlord selling the property Having found another property ... Read Full Review
What agent could do to change your mind?
Nothing. Terrible service before we had even moved in.
Comments (0)Charged admin fees and credit fees to the tune of£420
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Ally McA said about Clyde Property
Services : Letting( As a Tenant )Date: 29th Jun 2013
Charged admin fees and credit fees to the tune of£420
Reported damage to back doors which was never resolved
A leaky toilet was half repaired 6 months after reporting it and was only fixed 2 months before we were forced out due to the landlord selling the property
Having found another property they wouldn't negotiate an early release
Before we moved we were told we had to buy their insurance which was according to trading standards was misselling. when i confronted them the response was 'well you can pull out' on the day we were moving in.
constantly got reminders that we were due them rent because of their clerical error. we were told to fix the error it would cost us £620
Cleanliness of the house was below standard which was reported but still got charged £100 for cleaning the house on departure despite it being in better condition. I was told by the inspecting agent he had found a hair in the shower??? I suggest it was from his head.
Complaints procedure is non existent and no resolution process for the toilet which stank the house out for over a year and a half. They only react when you threaten court action.
Inspections are ridiculous and dates change regularly until your unsure when they are coming. They even inspected the house when my wife was on night shift and burst into our bedroom frightening the living daylights out of her
Inventory was 'lost' and they claimed we hadn't returned it to them.
They are an absolute joke. AVOID!!!!
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Viewed one property and they ...
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1 Star Review
By : 'JimG'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : FK8
10 May 2013
People found this helpful3
Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month. Then some real posh sounding idiot called and said he was from MARAS in London,, I mean I'm in Scotland dealing with a Scottish company and they veto me with a... Read Full Review
What agent could do to change your mind?
Very poor quality of service. and Why use a bools in the mouth London Agency to treat people that way I am not renting something I cant afford. 4 years accounts the man is DREAMING.
Comments (0)Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month.
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JimG said about Clyde Property
Services : Letting( As a Prospective Landlord/Tenant )Date: 10th May 2013
Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month.
Then some real posh sounding idiot called and said he was from MARAS in London,, I mean I'm in Scotland dealing with a Scottish company and they veto me with a company in London? When asked why I wish to rent the flat I told this person I have been in business 4 years and I am opening my 3rd branch in Stirling. He then said "you check out ok but I would like to see 4 years of your business accounts" !!! When I stated I would not give him this he then put down the phone and Clyde called me within 5 minutes to inform me I had been turned down for the flat. Refunded the holding money but not the "Reference Fee" Rubbish way to be treated by any one never mind when I only want a wee flat to rent. If I checked out OK that should have been it. I checked out with another agency on a more expensive flat and moved in. Would rather have had the town centre one though. Clyde = Poor.
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Worst company ever. The ...
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1 Star Review
By : 'Bglaive'
Services : Letting( As a Owner )
Would you recommend ? : No
25 Jul 2011
People found this helpful12
Worst company ever. The staff are rude, the tenants we had caused lots of damage. We didn't receive any compensation. The branch staff are unhelpful, defensive and incompetent. Overall it was heartbreaking to get our property back in such a state and then find out that we would have to pay for... Read Full Review
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Bglaive said about Clyde Property
Services : Letting( As a Owner )Date: 25th Jul 2011
Worst company ever. The staff are rude, the tenants we had caused lots of damage. We didn't receive any compensation. The branch staff are unhelpful, defensive and incompetent. Overall it was heartbreaking to get our property back in such a state and then find out that we would have to pay for all of the damage. Truly awful.
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