The UK's Largest Customer Review Website for the Property Industry
Leigh, WN7
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
"Tried to hold us responsible..."
Share On : 
1 Star Review
Ellen
By : 'Kerstin'
Services : Letting(As a Tenant)
Would you recommend ? : No
25 Jul 2012
People found this helpful1
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was burgled twice with no sympathy from agent. They didn't even fit an alarm or try to secure the property properly for us.. We tried to end our tenancy one month earlier of our agreement, but they said we would pay a fee for breach of contract! Caused a lot of hassle and stress at the end of our tenancy and tried to hold full deposit. We ended up waiting 6 months for the DPS process to finally resolve the deposit issue which we got back in full because the agent had a lack of evidence to support their claims.
What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
PPM Home Rental Experts
96-98 Lord Street, Leigh, Greater Manchester
WN7 1BY
0843 314 8073
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
PPM Home Rental Experts Branches (View All 3)
Landlords avoid at all costs. ...
Share On :
1 Star Review
Tony
Andrew
By : 'cw'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M46
4 May 2013
People found this helpful1
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about ... Read Full Review
What agent could do to change your mind?
Be polite and courteous Respond to phone calls and emails Do not charge landlords for your own mistakes Ensure that landlords are paid Have the \'boss\' contactable Do not treat customers with contempt
Comments (3)
Was this helpful?:
cw said about PPM Home Rental Experts
Services : Letting( As a Owner )Date: 4th May 2013
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about from three years prior. When i complained very aggressively told, it was my fault for not checking what they had charged me at time. The person in charge is an illusive and mysterious guy by name of Tony Williams, who they will never give you his contact details for. Avoid, avoid, avoid.
The UK's Largest Customer Review Website for the Property Industry
By : PPM
1 Sept 2013My name is Tony Williams and I am the director of PPM and have been for 17 years. During this time we have managed thousands of properties; and have clients who are extremely satisfied with our...
Tried to hold us responsible ...
Share On :
1 Star Review
Ellen
By : 'Kerstin'
Services : Letting( As a Tenant )
Would you recommend ? : No
25 Jul 2012
People found this helpful1
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was burgled twice with no ... Read Full Review
What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
Comments (0)Tried to hold us responsible for damages done to the property prioir to us moving in.
Was this helpful?:
Kerstin said about PPM Home Rental Experts
Services : Letting( As a Tenant )Date: 25th Jul 2012
Tried to hold us responsible for damages done to the property prioir to us moving in.
Did not resolve repairs reported during our tenancy.
Did not complete their checks on the property properly or professional.
We lived in this unsecured property for 12 months and was burgled twice with no sympathy from agent. They didn't even fit an alarm or try to secure the property properly for us.. We tried to end our tenancy one month earlier of our agreement, but they said we would pay a fee for breach of contract!
Caused a lot of hassle and stress at the end of our tenancy and tried to hold full deposit. We ended up waiting 6 months for the DPS process to finally resolve the deposit issue which we got back in full because the agent had a lack of evidence to support their claims.
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
