“An absolute disgrace please don't use *, I've never encountered a ......”
1 Star Review
Oct 19,2016
By:
'Dash'
Oct 19,2016
Branch: Hindley, 86 Market Street
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: L390
Branch: Hindley, 86 Market Street
Lettings (as a Tenant)
Rent PCM: £500
Postcode: L390
1
people found
this helpful
An absolute disgrace please don't use *, I've never encountered a company ran so inafficently, the customer service is a joke and God help you getting work done!!!!! Walk away for any property linked to this set of complete mesers!!!!!! Oh and they kept my mail ...
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Comment on agent fees
Bad
1
people found
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Was this helpful?
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“I am very annoyed with ppm. Been with them nearly 2 ......”
2 Star Review
Feb 18,2016
By:
'Orrell'
Feb 18,2016
Branch: Hindley, 86 Market Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: WN5
Branch: Hindley, 86 Market Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: WN5
2
people found
this helpful
I am very annoyed with ppm. Been with them nearly 2 years and whenever something needs doing it takes about a week for them to get somebody out. The way one particular women in hindley speaks to you on the phone is appaling. We have spent ...
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2
people found
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“Landlords avoid at all costs. Agent states "fantactical about customer ......”
1 Star Review
May 04,2013
By:
'cw'
May 04,2013
Branch: Leigh, 96-98 Lord Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M46
Branch: Leigh, 96-98 Lord Street
Lettings (as a Landlord)
Postcode: M46
1
people found
this helpful
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about from three years ...
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What agent could do to change your mind?
Be polite and courteous
Respond to phone calls and emails
Do not charge landlords for your own mistakes
Ensure that landlords are paid
Have the 'boss' contactable
Do not treat customers with contempt
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1
people found
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“Avoid at all costs, which will be high and unpredictable. ......”
1 Star Review
Apr 18,2013
By:
'FK'
Apr 18,2013
Branch: Hindley, 86 Market Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: WN8
Branch: Hindley, 86 Market Street
Lettings (as a Landlord)
Postcode: WN8
3
people found
this helpful
Avoid at all costs, which will be high and unpredictable. Poor client service, bed tenants, account irregulaities. The worst compmay that I have had the misfortune of using....
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What agent could do to change your mind?
Nothing at this point in time my experience was so bad acroos numerous properties.
Attached Filesnbsp;
3
people found
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Yes
“Excellent service from PPM. Been with them for 5 years and ......”
5 Star Review
Apr 12,2013
By:
'Mrs'
Apr 12,2013
Branch: Hindley, 86 Market Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: WN2
Branch: Hindley, 86 Market Street
Lettings (as a Landlord)
Postcode: WN2
3
people found
this helpful
Excellent service from PPM. Been with them for 5 years and never had a bad experience!! People are always quick to leave bad reviews but you never hear of the good ones! Thanks PPM...
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3
people found
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“Tried to hold us responsible for damages done to the ......”
1 Star Review
Jul 25,2012
By:
'Kerstin'
Jul 25,2012
Branch: Leigh, 96-98 Lord Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Leigh, 96-98 Lord Street
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
Tried to hold us responsible for damages done to the property prioir to us moving in.
Did not resolve repairs reported during our tenancy.
Did not complete their checks on the property properly or professional.
We lived in this unsecured property for 12 months and was ...
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What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them.
Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark.
There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
Attached Filesnbsp;
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people found
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“This company are very smart as they know all the ......”
1 Star Review
Feb 09,2012
By:
'Trudi'
Feb 09,2012
Branch: Wigan, 755 Ormskirk Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Wigan, 755 Ormskirk Road
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
This company are very smart as they know all the legal loopholes to prevent returning a bond to a tenant, even when there is little or no reason for withholding it. They use DPS and they have managed to manipulate the rules within DPS to ...
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What agent could do to change your mind?
1) Communicated
2) Given me my DP ID number
3) Instructed me on how the DPS system works
4) Not charged me ‚£25 for an inspection visit they had not informed me about
5) Not lied
6) Allowed me to have an independent assessor inspect the property when the bond was in dispute
7) Just being professional would have been a good start
Attached Filesnbsp;
6
people found
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“A great company, staff are are friendly and professional. Jacqui ......”
5 Star Review
Jul 09,2011
By:
'Sharon'
Jul 09,2011
Branch: Hindley, 86 Market Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Hindley, 86 Market Street
Lettings (as a Landlord)
Postcode:
3
people found
this helpful
A great company, staff are are friendly and professional. Jacqui Hogan the manager will do anything for you, and the rent collected is transferred really quick to my account...
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3
people found
this helpful
Was this helpful?
Yes