By : 'Jill' Services : Letting(As a Tenant) Rent PCM : £1400 Would you recommend ? : Yes Postcode : SW18
Apr 16, 2018
People found this helpful0
Yasmin was the first Lettings Consultant, my boyfriend & I met, while trying to find our first home together. Immediately we both warmed to her & appreciated her genuine interest in wanting to help us find the perfect place. What gained further respect on our end was her subtle but frank & honest advice also. Three weeks & many more property consultants later, highlighted Yasmin and as, not only the one we felt understood us & our needs best, but also the most uniquely sincere in aiding that search.
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By : Marilyn
Apr 20, 2018
Dear Jill,
We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us.
We hope we can be of assistance again in the future and would like to wish you all the best.
Kind Regards,
Marilyn
Head of Customer Relations
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By : 'Radika' Services : Letting( As a Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : SW17
Apr 28, 2021
People found this helpful0
Great service finding a landlord
Absolutely professional and thorough.
Super friendly and communication is great. Special thanks to Komail he is so helpful and friendly he is the best ??
Can honestly say best estate agents I have dealt with. Thank you jacksons... Read Full Review
Services : Letting( As a Tenant )Date: 28th Apr 2021
Great service finding a landlord
Absolutely professional and thorough. Super friendly and communication is great. Special thanks to Komail he is so helpful and friendly he is the best ?? Can honestly say best estate agents I have dealt with. Thank you jacksons earlsfield
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I viewed various flats ...
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5 Star Review
Renee
By : 'Julia' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : SW18
Feb 27, 2021
People found this helpful0
I viewed various flats through multiple estate agents and nothing compared to the service and warmth I received from Renee. She was efficient and professional throughout the whole process, even taking my calls on her day off. I felt she worked hard at securing me the flat that I wanted through all... Read Full Review
Services : Letting( As a Tenant )Date: 27th Feb 2021
I viewed various flats through multiple estate agents and nothing compared to the service and warmth I received from Renee. She was efficient and professional throughout the whole process, even taking my calls on her day off. I felt she worked hard at securing me the flat that I wanted through all of the negotiations. She knew how much I loved the flat and she understood my needs - and she made it happen for me, which I am truly grateful for. She is an asset to Jackson’s earlsfield and I couldn’t recommend her enough to anyone looking to move into the area. Julia x
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Lies ...
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1 Star Review
By : 'sam' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : SW18
May 14, 2019
People found this helpful1
just exchanged on our first flat through Jackson's Earlsfield. The agent showing us around was Sophie who was absolutely fine. When we moved onto "sales support" we had the unfortunate experience of dealing with Talvinder. She directly lied to us over why the completion date was... Read Full Review
just exchanged on our first flat through Jackson's Earlsfield. The agent showing us around was Sophie who was absolutely fine. When we moved onto "sales support" we had the unfortunate experience of dealing with Talvinder. She directly lied to us over why the completion date was non-negotiable with an exceptionally patronising tone, claiming that we had "misunderstood". She also promised to try and find alternative completion dates and subsequently became impossible to contact up until the date of exchange, when she started harrassing us with phone calls, after the vendor had miraculously managed to get in touch with her. Essentially she forced us into accepting it or not with absolutely no time left. It should have been a happy day for us but instead we are left feeling played.
I would never use jackson's when selling a house. I'm unsure of whether the other members of staff are cut from the same cloth, but the mere fact that they have employed someone with the moral integrity of Talvinder prevents me from considering them in future. Must say i thought the stereotype of estate agents was exaggerated until i dealt with her.
I will be making a formal complaint.
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Absolutely awful ...
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1 Star Review
By : 'C' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW18
Oct 9, 2018
People found this helpful2
I wish I could rate this 0 stars.
I have had the displeasure of using Jackons Earlsfield for a year long rental. They are the worst company I have ever come across. Repairs are never completed - when we first moved in we were given a long list of the work that would be completed within the first... Read Full Review
Services : Letting( As a Tenant )Date: 9th Oct 2018
I wish I could rate this 0 stars.
I have had the displeasure of using Jackons Earlsfield for a year long rental. They are the worst company I have ever come across. Repairs are never completed - when we first moved in we were given a long list of the work that would be completed within the first two weeks yet a year later over half of these are still not done. They choose to ignore complaint emails, often only responding when chased - this was a particular problem when we had no heating and condensation/mould for 2 months during the winter. Despite already paying their extortionate (£372) cleaning fee on check out, they tried to deduct this for a second time from our deposit - alongside a ridiculous £144 check out fee which was never mentioned to us throughout the duration of our stay. Considering our check out included us simply dropping the keys through the office letterbox I can't seem to understand what we we are even paying for. Ana and Marta who were our property managers seem incapable of checking through their emails for previous conversations and we have spent many hours on the phone/email to them explaining situations which have already been spoken about and are on their database.
Not only this, but upon contacting our landlord directly we found out that they were relaying false information to both us and our landlord - often blaming him for delays in responses which was not the case.
AVOID AT ALL COSTS. Absolutely awful service.
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I have never heard a good word said about estate agents. personally I would also rate Saxons of colchester zero and browns of colchester ...
10 years with Jacksons ...
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4 Star Review
By : 'Liz' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW18
Jul 12, 2018
People found this helpful0
Jacksons have placed great tenants back-to-back in my flat for the past 10 years. I've always been impressed by Jessie and team. The management service has improved massively over the years. My most recent property managers - Ana and Marta - have been prompt and efficient, and responsive both... Read Full Review
Services : Letting( As a Owner )Date: 12th Jul 2018
Jacksons have placed great tenants back-to-back in my flat for the past 10 years. I've always been impressed by Jessie and team. The management service has improved massively over the years. My most recent property managers - Ana and Marta - have been prompt and efficient, and responsive both to my needs and those of the tenants. Thank you!
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Dear Liz,
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our...
Jo ...
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5 Star Review
By : 'Maintenance' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW18
Jun 28, 2018
People found this helpful0
Jo Sayer was absolutely brilliant and acted quickly and professionally when we had a problem with our hot water and lights. It was taken care of immediately and she was also very friendly and calm during the whole process.
A nice welcomed change from the gentleman we used to liaise with... Read Full Review
Services : Letting( As a Tenant )Date: 28th Jun 2018
Jo Sayer was absolutely brilliant and acted quickly and professionally when we had a problem with our hot water and lights. It was taken care of immediately and she was also very friendly and calm during the whole process.
A nice welcomed change from the gentleman we used to liaise with who's now moved departments (thank God)!
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Dear Sir/Madam,
Thank you for your review regarding your experience with our Property Management Team. I am delighted to read that we have achieved our aim of delivering a five star service. I...
Yasmin ...
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5 Star Review
Yasmin
By : 'Jill' Services : Letting( As a Tenant ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : SW18
Apr 16, 2018
People found this helpful0
Yasmin was the first Lettings Consultant, my boyfriend & I met, while trying to find our first home together. Immediately we both warmed to her & appreciated her genuine interest in wanting to help us find the perfect place. What gained further respect on our end was her subtle but frank... Read Full Review
Services : Letting( As a Tenant )Date: 16th Apr 2018
Yasmin was the first Lettings Consultant, my boyfriend & I met, while trying to find our first home together. Immediately we both warmed to her & appreciated her genuine interest in wanting to help us find the perfect place. What gained further respect on our end was her subtle but frank & honest advice also. Three weeks & many more property consultants later, highlighted Yasmin and as, not only the one we felt understood us & our needs best, but also the most uniquely sincere in aiding that search.
The UK's Largest Customer Review Website for the Property Industry
Dear Jill,
We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for...
As a Landlord I employed KFH ...
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4 Star Review
Tom
By : 'Richard' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW18
Nov 9, 2017
People found this helpful0
As a Landlord I employed KFH first to market my property, they proved to be slow and ineffective.
After 1-2 weeks I employed Jacksons who immediately begun bringing round viewers and offers.
Tom Batchelor was professional and results driven from start to finish and eventually brought me near enough ... Read Full Review
Services : Letting( As a Owner )Date: 9th Nov 2017
As a Landlord I employed KFH first to market my property, they proved to be slow and ineffective. After 1-2 weeks I employed Jacksons who immediately begun bringing round viewers and offers. Tom Batchelor was professional and results driven from start to finish and eventually brought me near enough asking price. Great service, good results is all any Landlord can ask for and Jacksons provided that.
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Dear Richard,
I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as...
We had a very good work with ...
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5 Star Review
Sophie
By : 'YJJU' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW17
Nov 3, 2017
People found this helpful0
We had a very good work with Sophie. she was extremely helpful for all the way through the process of buying a new flat for us.
She knew what the process is exactly and have helped a lot for moving forward to the next step so it was great to work with her especially we were the 1st buyer.
I... Read Full Review
We had a very good work with Sophie. she was extremely helpful for all the way through the process of buying a new flat for us. She knew what the process is exactly and have helped a lot for moving forward to the next step so it was great to work with her especially we were the 1st buyer. I sincerely thanks to her support for the last 3 months until we complete. Thank you!
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Dear YJJU,
We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review.
We wish you all the best...
Had great service from Sophie ...
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4 Star Review
Sophie
By : 'Nickypj' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW18
May 23, 2017
People found this helpful0
Had great service from Sophie at Jacksons when we were buying our flat. She wasn't pushy like some of the other agents we dealt with. She was proactive during the conveyancing process and understood our concerns when they... Read Full Review
Had great service from Sophie at Jacksons when we were buying our flat. She wasn't pushy like some of the other agents we dealt with. She was proactive during the conveyancing process and understood our concerns when they arose.
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Dear Nicky,
Thank you very much for your great review regarding our Wandsworth Office.
Feedback is very important to us and we appreciate you taking the time to post this.
I would like to ...
Excellent service provided by ...
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5 Star Review
Jay
By : 'Paul' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW17
May 7, 2017
People found this helpful1
Excellent service provided by Jay, He was very professional and proficient in completing the tenancy.
Also very impressed with the service Jackson's provided overall, I would definitely recommend... Read Full Review
Services : Letting( As a Owner )Date: 7th May 2017
Excellent service provided by Jay, He was very professional and proficient in completing the tenancy. Also very impressed with the service Jackson's provided overall, I would definitely recommend them.
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Dear Paul,
I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office.
We really appreciate you taking the time to post this review as...
Jay is a very friendly and ...
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5 Star Review
Jay
By : 'Krissy' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW18
May 6, 2017
People found this helpful0
Jay is a very friendly and honest guy. It shows that he really cares about his clients, nothing is to much trouble for him. We would highly recommend using Jay as your... Read Full Review
Services : Letting( As a Tenant )Date: 6th May 2017
Jay is a very friendly and honest guy. It shows that he really cares about his clients, nothing is to much trouble for him. We would highly recommend using Jay as your agent.
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Dear Krissy and Greg,
Thank you very much for your great review regarding our Wandsworth Office.
Feedback is very important to us and we appreciate you taking the time to post this.
I...
I have used Jacksone various ...
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5 Star Review
Jack
By : 'Alex' Services : Letting( As a Owner ) Rent PCM : £1325 Would you recommend ? : Yes Postcode : SW17
May 2, 2017
People found this helpful0
I have used Jacksone various times in the past to sell and buy property and have always been impressed, this was my first experience with the letting someone department and Jack and the team have been excellent from day one!
Not only did they secure us great tenants in a surprisingly quick... Read Full Review
Services : Letting( As a Owner )Date: 2nd May 2017
I have used Jacksone various times in the past to sell and buy property and have always been impressed, this was my first experience with the letting someone department and Jack and the team have been excellent from day one!
Not only did they secure us great tenants in a surprisingly quick timeframe the whole process to move in that I thought could be quite annoying and stressful was made super easy and in fact perfect thanks to Jack and his colleagues.
Always available to answer questions and quieries quickly, and colleagues were also fully in the loop if Jack was unavailable.
Can't recommend the team highly enough.
Thank you again!
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Dear Alex,
I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office.
We really appreciate you taking the time to post this review as...
Jay was not only extremely ...
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5 Star Review
Jay
By : 'EF' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW18
May 2, 2017
People found this helpful0
Jay was not only extremely professional, he was also proactive in enabling us to see a flat that had yet to hit the website.
He was always courteous and personable in his dealings and more than efficient in his processing of the paperwork.
I have no hesitation in highly recommending both Jay and... Read Full Review
Comments on Agent Fees
Compared to the rest of the market the fees were reasonable.
Services : Letting( As a Tenant )Date: 2nd May 2017
Jay was not only extremely professional, he was also proactive in enabling us to see a flat that had yet to hit the website. He was always courteous and personable in his dealings and more than efficient in his processing of the paperwork. I have no hesitation in highly recommending both Jay and Jacksons,
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Dear EF,
Thank you for your review regarding your experience with our Wandsworth Office.
I am delighted to read that we have achieved our aim of delivering a five star service.
I would...
Very good service, very ...
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5 Star Review
Jay
By : 'Newman' Services : Letting( As a Owner ) Rent PCM : £1450 Would you recommend ? : Yes Postcode : SW18
May 1, 2017
People found this helpful0
Very good service, very polite and helpful. No fuss. Jay is professional, and friendly. communicates well, responds quickly and thoroughly to queries and concerns. Thank... Read Full Review
Services : Letting( As a Owner )Date: 1st May 2017
Very good service, very polite and helpful. No fuss. Jay is professional, and friendly. communicates well, responds quickly and thoroughly to queries and concerns. Thank you.
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Dear Newman,
Thank you very much for your great review regarding our Wandsworth Office.
Feedback is very important to us and we appreciate you taking the time to post this.
I would like...
Jack was incredibly helpful ...
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5 Star Review
Jack
By : 'Anna' Services : Letting( As a Tenant ) Rent PCM : £1680 Would you recommend ? : Yes Postcode : SW19
Mar 23, 2017
People found this helpful0
Jack was incredibly helpful in our property search. He got back to us quickly and with all the answers to our questions. He made everything very easy and stress... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Mar 2017
Jack was incredibly helpful in our property search. He got back to us quickly and with all the answers to our questions. He made everything very easy and stress free
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Dear Anna and Matt,
I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office.
We really appreciate you taking the time to post this...
Jay is professional, and ...
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5 Star Review
Jay
By : 'Miwa' Services : Letting( As a Tenant ) Rent PCM : £2300 Would you recommend ? : Yes Postcode : SW18
Mar 22, 2017
People found this helpful0
Jay is professional, and friendly. He is obviously committed to tenanting the property as quickly as possible and works to achieve this. He communicates well and frequently, and is open and helpful. In our interactions, Jay went over-and-above to ensure we were comfortable with the property... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Mar 2017
Jay is professional, and friendly. He is obviously committed to tenanting the property as quickly as possible and works to achieve this. He communicates well and frequently, and is open and helpful. In our interactions, Jay went over-and-above to ensure we were comfortable with the property showing us through the house twice via Facetime (we are an international relocation). Jay has that ingredient that is fundamental to any transaction or business relationship - we trusted him.
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Dear Miwa,
I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office.
We really appreciate you taking the time to post this review as...
Jacksons agency have been ...
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5 Star Review
Jack
By : 'IM' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW1
Mar 14, 2017
People found this helpful0
Jacksons agency have been brilliant in helping me find a flat, even after the flat I wanted went off the market. Jack has been extremely patient to answer all my questions and concerns and helped negotiate with landlord. Everything was done very fast and to the highest levels of service. He has... Read Full Review
Services : Letting( As a Tenant )Date: 14th Mar 2017
Jacksons agency have been brilliant in helping me find a flat, even after the flat I wanted went off the market. Jack has been extremely patient to answer all my questions and concerns and helped negotiate with landlord. Everything was done very fast and to the highest levels of service. He has assisted throughout the whole process before move and would gladly recommend him and Jacksons agency. Couldn't be happier!
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Dear Sir/Madam,
Thank you very much for your lovely review regarding our Wandsworth Office.
Feedback is very important to us and we appreciate you taking time to post this review.
I would ...
We have just started working ...
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5 Star Review
Ann (Louise)
By : 'Garrett' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : SW18
Oct 27, 2016
People found this helpful0
We have just started working with Jacksons property maintenance department - the property managers are quick to action and concise in their working. Ann Brown, who oversees the team, is quick to assist with account related queries and those of a more difficult nature. Jacksons use an online... Read Full Review
Garrett Appliances (GA) said about Jacksons Estate Agents
Services : Letting( Property Management )Date: 27th Oct 2016
We have just started working with Jacksons property maintenance department - the property managers are quick to action and concise in their working. Ann Brown, who oversees the team, is quick to assist with account related queries and those of a more difficult nature. Jacksons use an online system, which is great to provide information to both us as the contractor and the tenant; so we are all kept in the loop. Highly recommend, and hope that our working relationship continues long into the future.
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Valerie and Anne have been ...
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5 Star Review
Ann (Louise)
Valerie
By : 'Charles' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW17
Sep 28, 2016
People found this helpful0
Valerie and Anne have been helping me deal with some issues at a flat we rent. I have only recently been dealing with Valerie but they have been very efficient in resolving a very long and drawn out matter and I appreciate everything they have done to... Read Full Review
Services : Letting( As a Tenant )Date: 28th Sep 2016
Valerie and Anne have been helping me deal with some issues at a flat we rent. I have only recently been dealing with Valerie but they have been very efficient in resolving a very long and drawn out matter and I appreciate everything they have done to resolve.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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