Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achiev
e their goals. Our clients come back to us time after time because we sell through service.
By : 'Tazza' Services : Sales(As a Vendor) Would you recommend ? : Yes Postcode : SE23
Jan 9, 2018
People found this helpful0
I think Stanford Estates were wonderful. I sold my beautiful one bed Victorian flat through them. Their photographer took superb pictures and captured the elegance of the flat, It was on the internet for one day, the next day there were two viewings, both made offers, one for the full asking price. Everyone at Stanford Estates was very helpful with the whole process, right through until the end! Also helpful with which solicitor to use etc. All very nice people, the process of moving can be stressful but with these guys it was not. I am now in what will probably be my forever home but if I do move again I would definitely sell through Stanford Estates. Thank you to James, Ben, Wendy, Mia ,Malcolm and Catherine. You all did a great job!
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By : 'Stef' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Sep 23, 2021
People found this helpful0
We just sold our property with Stanfords Estate Forest Hill (and Catford). The whole team was brilliant (James, Malcolm, Jay, Matthew and Evie). The valuation was spot on and they got us an offer very quickly. They were friendly, patient and responsive. They supported us throughout the whole... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Sep 2021
We just sold our property with Stanfords Estate Forest Hill (and Catford). The whole team was brilliant (James, Malcolm, Jay, Matthew and Evie). The valuation was spot on and they got us an offer very quickly. They were friendly, patient and responsive. They supported us throughout the whole process, facilitating communication between all parties involved and moving the process along whenever any issue arose. Would 100% recommend.
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5 Star Review
Wendy
Catherine
By : 'CG' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Oct 10, 2018
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Stanford Estates helped to facilitate a complicated sale recently. Wendy was amazingly helpful and supportive and went beyond the call of duty. I would highly recommend Stanford Estates. Many thanks to James, Wendy and the rest of the... Read Full Review
Services : Sales( As a Vendor )Date: 10th Oct 2018
Stanford Estates helped to facilitate a complicated sale recently. Wendy was amazingly helpful and supportive and went beyond the call of duty. I would highly recommend Stanford Estates. Many thanks to James, Wendy and the rest of the team.
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Very ...
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Malcolm
Cleo
By : 'Wendy' Services : Letting( As a Owner ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : SE
Aug 13, 2018
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We have used Robert Stanfords for a number of years now and both Malocm and Cleo have been very helpful and always approachable! We have been very impressed and happy with their efficiency and friendly approach.
Cleo had been very helpful with our tennent and we appreciate all her help! Thank you... Read Full Review
Services : Letting( As a Owner )Date: 13th Aug 2018
We have used Robert Stanfords for a number of years now and both Malocm and Cleo have been very helpful and always approachable! We have been very impressed and happy with their efficiency and friendly approach. Cleo had been very helpful with our tennent and we appreciate all her help! Thank you all very much!
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Second time ...
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Catherine
By : 'Fi' Services : Sales( As a Vendor ) Sold price : £725000 Would you recommend ? : Yes Postcode : SE23
Aug 9, 2018
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The good reputation of Stanford's went before them, as we had previously purchased our second home in Forest Hill through them. Although the process of moving house can be a stressful one, we were again pleased by the sale of our second home by them.
Catherine dealt with the day-to-day sale... Read Full Review
The good reputation of Stanford's went before them, as we had previously purchased our second home in Forest Hill through them. Although the process of moving house can be a stressful one, we were again pleased by the sale of our second home by them. Catherine dealt with the day-to-day sale and paid much attention to detail through the process. She gave lots of 'best-to' tips along the way. Her friendly and professional manner was very helpful. James and the team at Stanford's are certainly dedicated, providing an excellent service. We would definitely recommend them!!
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Outstanding customer service ...
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5 Star Review
Cleo
By : 'Adrian' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE6
Mar 28, 2018
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Outstanding customer service especially with this individual (Cleo Lawrence). My partner and me were in the process of renting a property when our referencing hit a brick wall (through no fault of our own). However, Cleo understood our predicament completely, and, I feel went above and beyond to... Read Full Review
Services : Letting( As a Tenant )Date: 28th Mar 2018
Outstanding customer service especially with this individual (Cleo Lawrence). My partner and me were in the process of renting a property when our referencing hit a brick wall (through no fault of our own). However, Cleo understood our predicament completely, and, I feel went above and beyond to help us secure this property. She explained no liaised between myself and the landlord to help us reach a resolution we both could agree on. Which has lead us to getting this property.
Excellent 5 star service by Cleo and I wonderful look on behalf of Stanford estates. Due to my experience i would highly recommend this company to anyone.
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I think Stanford Estates were ...
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By : 'Tazza' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Jan 9, 2018
People found this helpful0
I think Stanford Estates were wonderful. I sold my beautiful one bed Victorian flat through them. Their photographer took superb pictures and captured the elegance of the flat, It was on the internet for one day, the next day there were two viewings, both made offers, one for the full asking price. ... Read Full Review
I think Stanford Estates were wonderful. I sold my beautiful one bed Victorian flat through them. Their photographer took superb pictures and captured the elegance of the flat, It was on the internet for one day, the next day there were two viewings, both made offers, one for the full asking price. Everyone at Stanford Estates was very helpful with the whole process, right through until the end! Also helpful with which solicitor to use etc. All very nice people, the process of moving can be stressful but with these guys it was not. I am now in what will probably be my forever home but if I do move again I would definitely sell through Stanford Estates. Thank you to James, Ben, Wendy, Mia ,Malcolm and Catherine. You all did a great job!
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I have just let out my ...
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5 Star Review
Wendy
By : 'GJOSEPHS' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE6
Feb 17, 2017
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I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly... Read Full Review
Services : Letting( As a Owner )Date: 17th Feb 2017
I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly recommend!
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We bought our property ...
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Wendy
By : 'CP' Services : Sales( As a Buyer ) Sold price : £498000 Would you recommend ? : Yes Postcode : SE23
Feb 13, 2017
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We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair.
Would highly recommend this Estate Agents to... Read Full Review
We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair.
Would highly recommend this Estate Agents to others.
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Ben Nicol carried out the ...
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5 Star Review
Ben
Wendy
By : 'Ian' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Feb 13, 2017
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Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class.
Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them extremely efficiently.... Read Full Review
Services : Sales( As a Vendor )Date: 13th Feb 2017
Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class. Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them extremely efficiently. As a result I sold my house very quickly. I have no hesitation in recommending Stanford Estates to anyone in the area who is intending to buy or sell a property.
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As a first-time ...
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Salma
Malcolm
By : 'V' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE23
Feb 10, 2017
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As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a... Read Full Review
V much liking Forest Hill said about Stanford Estates
Services : Letting( As a Owner )Date: 10th Feb 2017
As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a happy.customer.
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Very fortunate to have ...
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5 Star Review
Malcolm
By : 'Tracy' Services : Sales( As a Buyer ) Sold price : £575 Would you recommend ? : Yes Postcode : SE23
Jan 18, 2017
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Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was very much... Read Full Review
Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was very much appreciated.
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Throughout a protracted and ...
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5 Star Review
Malcolm
By : 'Jmc' Services : Sales( As a Vendor ) Sold price : £575000 Would you recommend ? : Yes Postcode : SE23
Jan 13, 2017
People found this helpful1
Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in the end. It's very likely that... Read Full Review
Comments on Agent Fees
Market standard, but turned out as excellent value as he really earns every penny
Services : Sales( As a Vendor )Date: 13th Jan 2017
Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in the end. It's very likely that without his help the whole thing would have fallen apart. He's still assisting us with additional queries a couple of months after our sale.
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From the beginning we ...
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Malcolm
Wendy
By : 'Georgia' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Dec 23, 2016
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From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. Any time we rang we were... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Dec 2016
From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. Any time we rang we were given help. Malcolm and Wendy in particular were instrumental in selling the property by bringing out the best we had to offer. We were very happy with the whole experience and would recommend Stanford particularly the Forest Hill branch wholeheartedly.
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Hard workers in a good team. ...
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5 Star Review
Ben
Malcolm
By : 'ACP' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Dec 11, 2016
People found this helpful0
Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt... Read Full Review
Services : Sales( As a Vendor )Date: 11th Dec 2016
Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt with.
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Catherine was brilliant.
We ...
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5 Star Review
Catherine
By : 'James' Services : Sales( As a Buyer ) Sold price : £340000 Would you recommend ? : Yes Postcode : SE6
Dec 4, 2016
People found this helpful0
Catherine was brilliant.
We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions.
She made sure the sale went through... Read Full Review
Comments on Agent Fees
Fees were clearly communicated and a fair reflection of the service
James & Emily - SE6 said about Stanford Estates
Services : Sales( As a Buyer )Date: 4th Dec 2016
Catherine was brilliant.
We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions.
She made sure the sale went through swiftly and smoothly.
We have nothing but praise for her and Stanford's.
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Stanford estates arranged the ...
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Ben
Wendy
By : 'Ian' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Nov 20, 2016
People found this helpful1
Stanford estates arranged the sale of my house in SE23. The organisation of viewings was handled in a very efficient and friendly manner and I had an offer in no time at all. Ben, Wendy and Malcolm clearly know the housing market and I would certainly recommend their services to any prospective... Read Full Review
Services : Sales( As a Vendor )Date: 20th Nov 2016
Stanford estates arranged the sale of my house in SE23. The organisation of viewings was handled in a very efficient and friendly manner and I had an offer in no time at all. Ben, Wendy and Malcolm clearly know the housing market and I would certainly recommend their services to any prospective buyers/sellers in their locality.
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Wendy was a pleasure to deal ...
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Wendy
By : 'Zoe' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SE23
Nov 14, 2016
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Wendy was a pleasure to deal with - efficient, informative and made purchasing our first home a very smooth process. She made us feel very reassured and promptly answered our many questions. I would not hesitate to recommend... Read Full Review
Wendy was a pleasure to deal with - efficient, informative and made purchasing our first home a very smooth process. She made us feel very reassured and promptly answered our many questions. I would not hesitate to recommend Wendy.
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I hate writing these ...
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5 Star Review
Salma
Wendy
By : 'Ben' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SE23
Nov 11, 2016
People found this helpful0
I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone call to completion in less than 3... Read Full Review
Comments on Agent Fees
Letting - not the cheapest, but quality of tenant offset this (2 minor repairs in 12 months)
Sales - cheapest out of the agents I talked to.
Services : Sales( As a Vendor )Date: 11th Nov 2016
I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone call to completion in less than 3 months.
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Malcolm was very present ...
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4 Star Review
Malcolm
Salma
By : 'Marilia' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : SE19
Oct 24, 2016
People found this helpful0
Malcolm was very present throughout the process, from booking the viewing to closing the deal, he's definitely a great... Read Full Review
Comments on Agent Fees
I think the price was fair, considering the London average. My sole critique was the inability of taking my keys at the property, it was a bit of a hassle to have to go to Forest Hill carrying my moving – maybe in the future the agency could rethink that system.
Services : Letting( As a Tenant )Date: 24th Oct 2016
Malcolm was very present throughout the process, from booking the viewing to closing the deal, he's definitely a great agent!
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Catherine was helpful and ...
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5 Star Review
Catherine
By : 'Christina' Services : Sales( As a Buyer ) Sold price : £625000 Would you recommend ? : Yes Postcode : SE26
Oct 20, 2016
People found this helpful0
Catherine was helpful and friendly throughout the process of our house purchase, from viewing to completion. The whole process went surprisingly smooth because Catherine responded to all queries efficiently and in a timely manner. I would highly recommend her and Stanford Estates to friends in... Read Full Review
Catherine was helpful and friendly throughout the process of our house purchase, from viewing to completion. The whole process went surprisingly smooth because Catherine responded to all queries efficiently and in a timely manner. I would highly recommend her and Stanford Estates to friends in the South East London area looking to buy or sell a home.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p>Complaints policy:</p>
<p>Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.</p>
<p>1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.</p>
<p>2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.</p>
<p>3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.</p>
<p>4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.</p>
<p>5. The conclusion of your complaint will include a written statement of Robert Stanford’s final view.</p>
<p>6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.</p>
Last updated at 10/12/2016, 5:16:13 AM by allAgents