The UK's Largest Customer Review Website for the Property Industry

No Image Available

Forest Hill, London, SE23

4.8/5, 189 Reviews
97% Recommended

100% sales valuation accuracy

89% letting valuation accuracy

98% sales fee satisfaction

93% letting fee satisfaction

Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achiev
e their goals. Our clients come back to us time after time because we sell through service.
Contact Us
"I hate writing these..."

Share On :  FacebookTwitter

5 Star Review
UserName

Salma

UserName

Wendy

By : 'Ben'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : SE23

Nov 11, 2016
People found this helpful0

I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone call to completion in less than 3 months.


Comments on Agent Fees

Letting - not the cheapest, but quality of tenant offset this (2 minor repairs in 12 months) Sales - cheapest out of the agents I talked to.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.
Please upload file with .jpg,.jpeg or .pdf format
  Please tick the box if you work for this firm
Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%98%£225,000£730,000
Lettings89%93%£475£1,500
Areas covered
  • SE22
  • SE23
  • SE26
  • SE4
  • SE6
Address

Stanford Estates
2a Dartmouth RoadLondon, Greater London
SE23 3XU
020 8699 6778

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Latest Properties

No Property Found

No Property Found
Stanford Estates Branches (View All 3)

No Branch Video found...

BRANCH ASSET
We just sold our property ...

Share On :  FacebookTwitter

5 Star Review
UserName

Malcolm

UserName

Jay

By : 'Stef'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Sep 23, 2021
People found this helpful0

We just sold our property with Stanfords Estate Forest Hill (and Catford). The whole team was brilliant (James, Malcolm, Jay, Matthew and Evie). The valuation was spot on and they got us an offer very quickly. They were friendly, patient and responsive. They supported us throughout the whole... Read Full Review

Comments (0)Was this helpful?:
Would highly ...

Share On :  FacebookTwitter

5 Star Review
UserName

Wendy

UserName

Catherine

By : 'CG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Oct 10, 2018
People found this helpful0

Stanford Estates helped to facilitate a complicated sale recently. Wendy was amazingly helpful and supportive and went beyond the call of duty. I would highly recommend Stanford Estates. Many thanks to James, Wendy and the rest of the... Read Full Review


Comments on Agent Fees

Fees were competitive

Comments (0)Was this helpful?:
Very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Malcolm

UserName

Cleo

By : 'Wendy'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE

Aug 13, 2018
People found this helpful0

We have used Robert Stanfords for a number of years now and both Malocm and Cleo have been very helpful and always approachable! We have been very impressed and happy with their efficiency and friendly approach. Cleo had been very helpful with our tennent and we appreciate all her help! Thank you... Read Full Review

Comments (0)Was this helpful?:
Second time ...

Share On :  FacebookTwitter

5 Star Review
UserName

Catherine

By : 'Fi'
Services : Sales( As a Vendor )
Sold price : £725000
Would you recommend ? : Yes
Postcode : SE23

Aug 9, 2018
People found this helpful0

The good reputation of Stanford's went before them, as we had previously purchased our second home in Forest Hill through them. Although the process of moving house can be a stressful one, we were again pleased by the sale of our second home by them. Catherine dealt with the day-to-day sale... Read Full Review

Comments (0)Was this helpful?:
Outstanding customer service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Cleo

By : 'Adrian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6

Mar 28, 2018
People found this helpful0

Outstanding customer service especially with this individual (Cleo Lawrence). My partner and me were in the process of renting a property when our referencing hit a brick wall (through no fault of our own). However, Cleo understood our predicament completely, and, I feel went above and beyond to... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I think Stanford Estates were ...

Share On :  FacebookTwitter

5 Star Review

By : 'Tazza'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Jan 9, 2018
People found this helpful0

I think Stanford Estates were wonderful. I sold my beautiful one bed Victorian flat through them. Their photographer took superb pictures and captured the elegance of the flat, It was on the internet for one day, the next day there were two viewings, both made offers, one for the full asking price. ... Read Full Review

Comments (0)Was this helpful?:
I have just let out my ...

Share On :  FacebookTwitter

5 Star Review
UserName

Wendy

By : 'GJOSEPHS'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE6

Feb 17, 2017
People found this helpful0

I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We bought our property ...

Share On :  FacebookTwitter

5 Star Review
UserName

Wendy

By : 'CP'
Services : Sales( As a Buyer )
Sold price : £498000
Would you recommend ? : Yes
Postcode : SE23

Feb 13, 2017
People found this helpful0

We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair. Would highly recommend this Estate Agents to... Read Full Review


Comments on Agent Fees

N/A- buyers

Comments (0)Was this helpful?:
Ben Nicol carried out the ...

Share On :  FacebookTwitter

5 Star Review
UserName

Ben

UserName

Wendy

By : 'Ian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Feb 13, 2017
People found this helpful0

Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class. Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them extremely efficiently.... Read Full Review


Comments on Agent Fees

Very good

Comments (0)Was this helpful?:
As a first-time ...

Share On :  FacebookTwitter

5 Star Review
UserName

Salma

UserName

Malcolm

By : 'V'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE23

Feb 10, 2017
People found this helpful0

As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a... Read Full Review


Comments on Agent Fees

No hidden extras.

Comments (0)Was this helpful?:
Very fortunate to have ...

Share On :  FacebookTwitter

5 Star Review
UserName

Malcolm

By : 'Tracy'
Services : Sales( As a Buyer )
Sold price : £575
Would you recommend ? : Yes
Postcode : SE23

Jan 18, 2017
People found this helpful0

Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was very much... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Throughout a protracted and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Malcolm

By : 'Jmc'
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : Yes
Postcode : SE23

Jan 13, 2017
People found this helpful1

Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in the end. It's very likely that... Read Full Review


Comments on Agent Fees

Market standard, but turned out as excellent value as he really earns every penny

Comments (0)Was this helpful?:
From the beginning we ...

Share On :  FacebookTwitter

5 Star Review
UserName

Malcolm

UserName

Wendy

By : 'Georgia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Dec 23, 2016
People found this helpful0

From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. Any time we rang we were... Read Full Review


Comments on Agent Fees

Fees very reasonable.

Comments (0)Was this helpful?:
Hard workers in a good team. ...

Share On :  FacebookTwitter

5 Star Review
UserName

Ben

UserName

Malcolm

By : 'ACP'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Dec 11, 2016
People found this helpful0

Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt... Read Full Review


Comments on Agent Fees

Well earned

Comments (0)Was this helpful?:
Catherine was brilliant. We ...

Share On :  FacebookTwitter

5 Star Review
UserName

Catherine

By : 'James'
Services : Sales( As a Buyer )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SE6

Dec 4, 2016
People found this helpful0

Catherine was brilliant. We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions. She made sure the sale went through... Read Full Review


Comments on Agent Fees

Fees were clearly communicated and a fair reflection of the service

Comments (0)Was this helpful?:
Stanford estates arranged the ...

Share On :  FacebookTwitter

5 Star Review
UserName

Ben

UserName

Wendy

By : 'Ian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Nov 20, 2016
People found this helpful1

Stanford estates arranged the sale of my house in SE23. The organisation of viewings was handled in a very efficient and friendly manner and I had an offer in no time at all. Ben, Wendy and Malcolm clearly know the housing market and I would certainly recommend their services to any prospective... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Wendy was a pleasure to deal ...

Share On :  FacebookTwitter

5 Star Review
UserName

Wendy

By : 'Zoe'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE23

Nov 14, 2016
People found this helpful0

Wendy was a pleasure to deal with - efficient, informative and made purchasing our first home a very smooth process. She made us feel very reassured and promptly answered our many questions. I would not hesitate to recommend... Read Full Review

Comments (0)Was this helpful?:
I hate writing these ...

Share On :  FacebookTwitter

5 Star Review
UserName

Salma

UserName

Wendy

By : 'Ben'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23

Nov 11, 2016
People found this helpful0

I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone call to completion in less than 3... Read Full Review


Comments on Agent Fees

Letting - not the cheapest, but quality of tenant offset this (2 minor repairs in 12 months) Sales - cheapest out of the agents I talked to.

Comments (0)Was this helpful?:
Malcolm was very present ...

Share On :  FacebookTwitter

4 Star Review
UserName

Malcolm

UserName

Salma

By : 'Marilia'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE19

Oct 24, 2016
People found this helpful0

Malcolm was very present throughout the process, from booking the viewing to closing the deal, he's definitely a great... Read Full Review


Comments on Agent Fees

I think the price was fair, considering the London average. My sole critique was the inability of taking my keys at the property, it was a bit of a hassle to have to go to Forest Hill carrying my moving – maybe in the future the agency could rethink that system.

Comments (0)Was this helpful?:
Catherine was helpful and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Catherine

By : 'Christina'
Services : Sales( As a Buyer )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SE26

Oct 20, 2016
People found this helpful0

Catherine was helpful and friendly throughout the process of our house purchase, from viewing to completion. The whole process went surprisingly smooth because Catherine responded to all queries efficiently and in a timely manner. I would highly recommend her and Stanford Estates to friends in... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 189 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

<p>Complaints policy:</p> <p>Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.</p> <p>1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.</p> <p>2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.</p> <p>3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.</p> <p>4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.</p> <p>5. The conclusion of your complaint will include a written statement of Robert Stanford’s final view.</p> <p>6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.</p>

Last updated at 10/12/2016, 5:16:13 AM by allAgents

Awards won by Stanford Estates, London SE23 3XU