Worst letting agent, they are withholding my daughters deposit for over 3 weeks claiming work is being completed on the flat after she vacated in the 15th November 2024. However, the flat has already been readvertised on the 24th November ready to move into 9 days after she moved out! It is now... Read Full Review

I found the agent helpful, cheerful and professional. The rental property found was perfect for my immediate... Read Full Review

Angus was really VERY helpful in nursing me and my son through the nerves of buying son's first home in York. As someone who has just sold a home with another agent, and has for months been trying to sell another (neither in York) I have had dealings with a several estate agents this page... Read Full Review

Had been used Bridgeford letting service for numerous of times, found very satisfied, I alway remember the reason that I decided to give Bridgeford!s letting a chance to market my property to let, it was because I had a meeting with Miss Lauren Sankey in one of my property and found her very... Read Full Review

They were great, I have not had a problem with them, they were friendly from the word go and made sure everything ran... Read Full Review

The worst letting agent I have ever had the misfortune of dealing with. Refused to contact the landlord about important fixes that needed to happen (didn’t have a working shower for 2 years!) and when I tried to follow up I was fobbed off every time, or hung up on! We paid to change... Read Full Review

Selling a property in York following the death of my mother. Bridgfords were a very slick sell to my sister but the reality was far different. House was hugely overvalued and as a result the 'great deal' fixed fee we agreed to was higher in the end than the normal percentage fee would... Read Full Review

Useless at communication between ourselves and the landlord. Actually the landlord was ok. But due to bridgford's mishandling and the age it took to get repairs ( we went 9 months without a back gate- our landlord only knew there was an issue a few weeks before it was fixed.). This is to name... Read Full Review

I'm extremely disappointed with how Bridgford handled my application to lease a property in York. I'm not angry just that I didn't get it- it happens. I'm angry because in this case it wasn't a better offer from someone else, or a failed reference, or a lack of funds on my ... Read Full Review

Without a doubt the worst letting office in the country, awful customer service, rude staff, incompetent, filtering down from the top, ridiculous fees, terrible maintenance (if they come at all), would never recommend Sh*tfords to anyone, please avoid at all... Read Full Review

It went from bad to worse, I will only list some things as they were getting worse and worse till I now moved out. 1. For 4 years in a row charged us £120pounds administrative charge- even through there was no changes to tenants or to the property or anything really. 2. When they... Read Full Review

Useless never get back to you Took money from my rent when the tenant should have paid said they made a mistake and still nothing happened. Told them i need two quotes before any work took place, again they just carried on and ripped me off. Now left them as will make our own contract. Holding... Read Full Review

The inital fees are very high - more so than other letting agencies. The communication is poor, the staff are rude and seldom get back to you. I ring and there is no one manning the desks, it just rings. I email and they respond days later - even in an emergency! Issues right from day one, -... Read Full Review

Overall disappointed with the service we as a family were provided. By far the least personal and empathic estate agent we have dealt with :-( I will not be recommending to friends/family. Customer service skills need... Read Full Review

Worst estate agent ever used They lie, charge far too much and then dissapear off the radar. You always have to chase everything yourself, never get confirmation, even when you ask for confirmation when something is happening ie: something being fixed in the house. Good luck in getting your... Read Full Review

Brilliant experience with them, much much better than my previous agent. Their fees were a little bit high, but they actually negotiated on them and introduced us to a flat we love and a landlord who's a pleasure to deal with. Ask ahead about all fees, but 6 months on, no complaints... Read Full Review

Bridgfords were very very positive when I took them on as letting agents for my property in York. However, swiftly after signing with them I found them to be difficult to get hold of, and unhelpful when I could get hold of them. I initially thought this could just be due to it being the Christmas ... Read Full Review

Terrible terrible customer service. The staff are rude and speak to people as if they are stupid. In the probably 20+ conversations I have had when they have promised to ring me back they have NEVER done this. I had to constantly chase references both moving in and out of the... Read Full Review

Bridgfords is just another name for Countrywide lettings (check their own website). It's painting over the cracks (probably at the former tenants expense) you can't polish a turd. Same rude staff, same scamming ways, they use dodgy one man bands to fake receipts for work that never gets done and... Read Full Review