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Bethnal Green, London, E2
3/5, 20 Reviews
55% Recommended
0% letting valuation accuracy
67% letting fee satisfaction
We cover a wide area in the east end of London and have many partner estate agents that we work closely with to provide you with a property anywhere in the capital!
We are part of an award winning private equity group and always strive to delivering excellence to all our customers. Our unique approach is second t
o none.
We have a team of consultants who are bi-lingual. If you are from abroad and want to speak to someone in your own language, just ask us!
All our properties featured on any property portals are professionally cleaned before any tenant is allowed to move in, guaranteeing you freshness!
We are regularly featured in local media and have been in the property business for over a decade. We have local knowledge of all areas that we cover. If you want more information on any area, just ask us!
"When I moved into my property ..."
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4 Star Review
Kobir
By : 'Hashim'
Services : Letting(As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : E1
People found this helpful5
When I moved into my property I came across a few problems that I did not expect but both Kobir and Jones worked with me to resolve the issues. They were always approchable and made my issues a priority. They worked to figure out how best to resolve my problems and made sure it was alligned to my schedule no matter how late I finished work. I would definitely recommend Sterling De Vere because of them and I am a very happy and satisfied customer.
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Latest Reviews
UnhappyCustomer
Current tenant
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 67.00% | £550 | £980 |
Areas covered
- E1
- E14
- E15
- E16
- E1W
- E2
- E3
Address
Sterling De Vere
256 Bethnal Green Road, London, Greater London
E2 0AA
0207 0787650
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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They should be ashamed of ...
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1 Star Review
By : 'Gil'
Services : Letting( As a Tenant )
Rent PCM : £880
Would you recommend ? : No
Postcode : E9
People found this helpful0
If you read ANY posative feedback about this company it is a bare faced lie and has been fabricated by somebody within the company!! FACT! i have dealt with Sterlin De vere for the past 2years as a tenant, namely the Bethnal Green branch! i dont know where to start... we had a 101 problems with the ... Read Full Review
Comments (0)
If you read ANY posative feedback about this company it is a bare faced lie and has been fabricated by somebody within the company!! FACT! i have dealt with Sterlin De vere for the past 2years as a tenant, namely the Bethnal Green branch! i dont know where to start... we had a 101 problems with the house, from broken showers, central heating not working in winter months, blocked toilets and sinks, broken door handles, mice in the kitchen, the list goes on and on and as a house we sent them 100's and i mean 100's of emails and on an odd occasion got a response! they are totally unprofessional and did not care for our needs at all! we had to threaten to get the council involved in order for them to help us with something as important as heating in the winter. In fact, one time to grouped together about a bunch of problems that exsisted and not only did they not help us THEY RETAILIATED!!!! like school children, they did a house inspection, not to fix the problems with the house, but to find issues we were doing wrong. we had two parking spaces joined to our house and suddenly we were all banned from using them and they errected poles to stop our cars entering them, all the bikes were banned from being insidfe the property and they confiscated my bike from me! imagine that, two empty car parking spcaes outside the house that nobody used for over a year, and why, what is the logic??? there wasnt any logic.
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Gil said about Sterling De Vere
Services : Letting( As a Tenant )Date: 17th Nov 2018
If you read ANY posative feedback about this company it is a bare faced lie and has been fabricated by somebody within the company!! FACT! i have dealt with Sterlin De vere for the past 2years as a tenant, namely the Bethnal Green branch! i dont know where to start... we had a 101 problems with the house, from broken showers, central heating not working in winter months, blocked toilets and sinks, broken door handles, mice in the kitchen, the list goes on and on and as a house we sent them 100's and i mean 100's of emails and on an odd occasion got a response! they are totally unprofessional and did not care for our needs at all! we had to threaten to get the council involved in order for them to help us with something as important as heating in the winter. In fact, one time to grouped together about a bunch of problems that exsisted and not only did they not help us THEY RETAILIATED!!!! like school children, they did a house inspection, not to fix the problems with the house, but to find issues we were doing wrong. we had two parking spaces joined to our house and suddenly we were all banned from using them and they errected poles to stop our cars entering them, all the bikes were banned from being insidfe the property and they confiscated my bike from me! imagine that, two empty car parking spcaes outside the house that nobody used for over a year, and why, what is the logic??? there wasnt any logic.
I have just moved out from the house and left my room in a good state, expecting my full deposit back and have just recieved a list of fees and charges which will be deducted from ym deposit. the whole system is designed to make money.
An agency is supposed to exsist to facilitate and help both the landlord and tenants but the syste is broken with this agency, they care solely for the landlords! and it shows! and i have never wront a complain about anyone or anything, yet i feel obliged to warn people that i can guarentee you will all hate that you have signed a contract with this agency! its actually blown me away and makes me think there should be a governing body that exsists to regulate agencys like this in a more thourgh way, because it is disgusting the way myself and the current and previosu house mates were treated. Because i am not the only one, in fact 5 different house mates left the property just because of the agency. we were paying between 800 to 900 pounds for a room, yet the house was a mess. they should be ashamed of themselves!!!!!!!!!!!!!!!!
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In ten years of renting in ...
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1 Star Review
Thomas
By : 'M'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : E9
People found this helpful2
In ten years of renting in London, I've never encountered such disgusting and hopelessly incompetent behaviour from a letting agency. Easily the worst renting experience I've ever had. They barge into the house with no notice, wander into tenant rooms (whether or not you're... Read Full Review
Comments on Agent Fees
They'll invent all manner of fees. Don't agree to them, they just enjoy pushing their luck apparently.
Comments (0)In ten years of renting in London, I've never encountered such disgusting and hopelessly incompetent behaviour from a letting agency. Easily the worst renting experience I've ever had.
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M said about Sterling De Vere
Services : Letting( As a Tenant )Date: 9th Jan 2018
In ten years of renting in London, I've never encountered such disgusting and hopelessly incompetent behaviour from a letting agency. Easily the worst renting experience I've ever had.
They barge into the house with no notice, wander into tenant rooms (whether or not you're dressed), allow dangerous electrical issues to drag on for months before lying and trying to claim that tenants are the ones who broke items.
Do not rent with this agency. The conduct and culture at this office in particular is appallingly unprofessional. They'll e-mail you randomly, threatening that you'll need to prove all payments made to them (they're bad at checking their own accounts on top of everything else).
I don't know how these people look at themselves in the mirror each morning. They're cowboys, and hopelessly bad at it.
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We had a viewing arranged, ...
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1 Star Review
Mantas
By : 'UnhappyCustomer'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
People found this helpful3
We had a viewing arranged, failed to send me the full address details. Waited for half an hour, did not show up for the viewing and failed to provide any explanation. Complete waste of time and... Read Full Review
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UnhappyCustomer said about Sterling De Vere
Services : Letting( As a Tenant )Date: 28th Dec 2017
We had a viewing arranged, failed to send me the full address details. Waited for half an hour, did not show up for the viewing and failed to provide any explanation. Complete waste of time and money.
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Patricia has always been nice ...
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5 Star Review
Patricia
By : 'Giulia'
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : Yes
Postcode : E1
People found this helpful0
Patricia has always been nice with me, from when she showed me the room since now. I always call her when I've got a problem cause she's really patient and kind and it really seems like she wants to help fixing the... Read Full Review
Comments on Agent Fees
Good
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Giulia said about Sterling De Vere
Services : Letting( As a Tenant )Date: 11th Dec 2017
Patricia has always been nice with me, from when she showed me the room since now. I always call her when I've got a problem cause she's really patient and kind and it really seems like she wants to help fixing the problem!
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Worse decision I made renting ...
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1 Star Review
By : 'Tess'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
People found this helpful6
Worse decision I made renting a house with sterling de vere. Promised a cleaner every week and it turned up maybe 3 times over 3 months. Agents came into our room without permission and showed others around multiple times.My boyfriend and I never needed to lock our bedroom door as we trusted our... Read Full Review
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Tess prichard said about Sterling De Vere
Services : Letting( As a Tenant )Date: 6th Dec 2017
Worse decision I made renting a house with sterling de vere. Promised a cleaner every week and it turned up maybe 3 times over 3 months. Agents came into our room without permission and showed others around multiple times.My boyfriend and I never needed to lock our bedroom door as we trusted our housemates so never brought our keys out. An agent went into our room ( without our permission) showed people around and locked out door behind them so we were locked out for 3 hours whilst having to wait for the locks to be changed. The locks man then complained that I wasn't wearing enough clothes ( i was wearing shorts and a long jumper) and Stirling de vere called up my boyfriend to say i was dressed inappropriately. This was in my flat, in my bedroom wearing clothes that I'd wear on a normal summers day outside. They are unprofessional and I do not trust them to find anyone accommodation that they are happy in. They do not care about their customers once they have found accommodation and signed the tenants agreement. I'm writing on here because I wish someone would of told us this when we trusted this company.
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This is without a doubt the ...
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1 Star Review
By : 'Current'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E9
People found this helpful8
This is without a doubt the worst agency and renting experience I have ever encountered. To begin with things were not so bad, minor issues. I went to see the property it was clear that the photos in the spareroom advert were taken several years before. In person, the furnishings looked very... Read Full Review
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Comments (0)This is without a doubt the worst agency and renting experience I have ever encountered.
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Current tenant said about Sterling De Vere
Services : Letting( As a Tenant )Date: 5th Aug 2017
This is without a doubt the worst agency and renting experience I have ever encountered.
To begin with things were not so bad, minor issues. I went to see the property it was clear that the photos in the spareroom advert were taken several years before. In person, the furnishings looked very old and worn. However the bedroom was fine and I did need to move quite quickly so accepted this. I was told by the sales agent that the living area was going to be refurbished sometime in the next three months (this was a lie).
When I moved in the room was filthy, had dirty dishes and bedsheets which I had to remove and clean the room myself as it was quite late when I moved my stuff and I needed to be able to sleep there.
Various complaints were made such as loose tiles in the bathroom last October which someone was supposed to repair on two occasions but never did. Any follow up was ignored.
The breaking point was when water from the shower started to leak into my bedroom and cause a large crack to form in the ceiling. Apparently the leaking was an issue as well for the previous occupant so it was clearly never properly fixed!
I rang and emailed photos to let them know someone needed to urgently come.
The following evening someone came to seal the bathroom and I was told that 'someone would be back' to repair my ceiling.
The next day, more water starts leaking and part of my ceiling COLLAPSES while I am in the room.
This was three weeks ago and despite emails and calls to my 'account manager' Amelie and the general number nothing further has been done. I was told someone would fix it on Tuesday...on Sunday and even received an email telling me that the 'issue had been fixed' and asking what I was talking about. What an absolute joke! My last two emails have been completely ignored.
I am at a point where I have given up dealing with the incompetence of this agency and given notice to vacate as I am not continuing to pay high rent for unliveable conditions (which has also been ignored). Going by the 'customer service' so far, I can only imagine how difficult it will be for me to claim my deposit back.
A word of advice- avoid at all costs. I am paying high rent for sub-standard accommodation which i have not even been able to live in for the last 3 weeks. Word of advice- don't bother. You will find better, more reliable service elsewhere for the same price or even less.
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Arthur treats his clients in ...
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5 Star Review
Arthur
By : 'Jhon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
People found this helpful0
Arthur treats his clients in a very respectful way, he is very helpful and committed to respond promptly, as well as, he keeps follow up things until they are... Read Full Review
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Jhon said about Sterling De Vere
Services : Letting( As a Tenant )Date: 13th Jul 2017
Arthur treats his clients in a very respectful way, he is very helpful and committed to respond promptly, as well as, he keeps follow up things until they are solved.
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If you have not yet been ...
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1 Star Review
By : 'Nick'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
People found this helpful5
If you have not yet been entrapped by this organisation, count yourself lucky and do anything but put yourself in a situation where you have to be in any way involved with... Read Full Review
Comments on Agent Fees
They should be paying me for their lack of service
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Nick said about Sterling De Vere
Services : Letting( As a Tenant )Date: 4th Jul 2017
If you have not yet been entrapped by this organisation, count yourself lucky and do anything but put yourself in a situation where you have to be in any way involved with them.
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THE WORST EXPERIENCE I'VE ...
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1 Star Review
By : 'Roxy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
People found this helpful7
THE WORST EXPERIENCE I'VE EVER HAD!!! After applying for a property I had what I thought was an extremely lovely response about the property. We conversed that day and organised to meet in her office (Sophia) after work so she could take me to view this property. I did mention to her that the... Read Full Review
Comments (1)THE WORST EXPERIENCE I'VE EVER HAD!!!
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Roxy said about Sterling De Vere
Services : Letting( As a Tenant )Date: 5th May 2017
THE WORST EXPERIENCE I'VE EVER HAD!!!
After applying for a property I had what I thought was an extremely lovely response about the property. We conversed that day and organised to meet in her office (Sophia) after work so she could take me to view this property. I did mention to her that the office was a 45 minute tube journey for me and that the actual apartment was a 10 minute walk so did she want to meet there instead? but "company policy" she had to meet at the office. I agreed that it was fair enough. Annoying as it was I booked myself an Uber for £16 as I was keen too look at this property! After work (Leaving a presentation early because of this) I got in my uber. I text sophia letting her know that I was on the way, which she replied saying "no problem" I arrived at the office and walked in, someone approached me asking who I was here to see so i explained i was meeting sophia! He asked me to fill out a form on an ipad. After doing so I stood there again and another man approached me asking who i was here to see. Looking sheepish as he knew they had lied to me, he told me that sophia had gone out with a client and wouldnt be back. Furious which he probably didnt expect as i was a young girl on my own. I asked why she didnt tell me? Why had she not mentioned 10 minutes ago when she responded to my text that she is not here? He sheepishly told me not to worry and that he would view the flat with me. I instantly could tell that this company was dodgey but i gave him a chance and sat down. He asked me which flat I wanted to see and he began searching to then tell me THE FLAT HAD BEEN LET!!! I asked him why she had not said anything to me? why she had lied to me and made me travel here at an expense when she was not here?! His response was a pathetic "maybe she didn't know" because agents let out properties that they don't know whose renting them... he obviously thought I was an idiot and at this point I stood up and left with NO apology. Having to travel all the way back, upset from frustration, I have NEVER been treated so badly by a company! Reading the awful reviews about them maybe I should of stayed clear in the first place!
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By : H
May 25, 2017We have had drinks dodgy hot water for months and now no hot water for 4 days and they have done nothing! Absolutely appalling! I accosted a lettings agent when he was trying to let out a room and ...
The staff of this agency is ...
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5 Star Review
Mantas
By : 'Emiliano'
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : N1
People found this helpful0
The staff of this agency is really helpful and kind, they offered me a great room in Old Street and also they gave me everything I needed. In particular Mantas is great and Sarah is really... Read Full Review
Comments on Agent Fees
Good
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Emiliano said about Sterling De Vere
Services : Letting( As a Tenant )Date: 15th Feb 2017
The staff of this agency is really helpful and kind, they offered me a great room in Old Street and also they gave me everything I needed. In particular Mantas is great and Sarah is really nice!
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The company rips off the ...
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1 Star Review
By : 'Nah'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : NW1
People found this helpful8
The company rips off the tenant. Look at the offices far from humble, using all the money they have for nice things to make a good impression. Providing bad service weekly cleaners- last signed November 2016, I saw in two of their most hedious rooms. They clearly don't look after the tenants or... Read Full Review
Comments on Agent Fees
Extremely bad, what even is admin fees..?
Comments (0)The company rips off the tenant. Look at the offices far from humble, using all the money they have for nice things to make a good impression. Providing bad service weekly cleaners- last signed November 2016, I saw in two of their most hedious rooms. They clearly don't look after the tenants or tell them to keep it clean. Or send cleaners there as I'm sure someone in the house of 6 would have asked for it to get done.
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Nah said about Sterling De Vere
Services : Letting( As a Tenant )Date: 26th Jan 2017
The company rips off the tenant. Look at the offices far from humble, using all the money they have for nice things to make a good impression. Providing bad service weekly cleaners- last signed November 2016, I saw in two of their most hedious rooms. They clearly don't look after the tenants or tell them to keep it clean. Or send cleaners there as I'm sure someone in the house of 6 would have asked for it to get done.
Furthermore, getting their pretty ladies to b-shake and smile to get a boy to sign their contract and pay fees of �200 on the day. I'm a pretty boy didn't work on me, she tried a lot. Haha.
It's all far too flash, clearly they make a lot of money I clocked that straight away.
Be smart people before you waste �200 of your hard earned cash.
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Great customer service! ...
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5 Star Review
Mantas
Ervina
By : 'Josh'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N5
People found this helpful0
Great customer service! Living currently in one of the properties in Highbury! Mantas helped me with the moving in process. Has helped me with the luggage from office to the house! If I have any questions usually you have Ervina to help me and reponds... Read Full Review
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Josh said about Sterling De Vere
Services : Letting( As a Tenant )Date: 6th Jan 2017
Great customer service! Living currently in one of the properties in Highbury! Mantas helped me with the moving in process. Has helped me with the luggage from office to the house! If I have any questions usually you have Ervina to help me and reponds promptly!
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You get what you pay for with ...
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3 Star Review
By : 'Will'
Services : Letting( As a Tenant )
Sold price : £160
Would you recommend ? : Yes
Postcode : E2
People found this helpful0
You get what you pay for with this agency. I like the fact that you can move to any property once the admin fee had been paid. Makes you feel safer when making a decision in a place you are not familiar with. I didn't like being given the wrong key for my moving date. I didn't like... Read Full Review
Comments on Agent Fees
Good
Comments (0)You get what you pay for with this agency.
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Will said about Sterling De Vere
Services : Letting( As a Tenant )Date: 28th Aug 2016
You get what you pay for with this agency.
I like the fact that you can move to any property once the admin fee had been paid. Makes you feel safer when making a decision in a place you are not familiar with.
I didn't like being given the wrong key for my moving date.
I didn't like being passed to many different members of staff. They didn't seem very organised when there was a customer/staff error.
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Very helpfully agency! All ...
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5 Star Review
By : 'Gianluca'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
People found this helpful0
Very helpfully agency! All staff are kind and available to help you! Reccomended to any people that are looking for a house... Read Full Review
Comments (0)Very helpfully agency!
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Gianluca said about Sterling De Vere
Services : Letting( As a Tenant )Date: 12th Jul 2016
Very helpfully agency!
All staff are kind and available to help you! Reccomended to any people that are looking for a house solution!
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After having a number of bad ...
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5 Star Review
Juned
By : 'Hattie'
Services : Letting( As a Tenant )
Rent PCM : £730
Would you recommend ? : Yes
Postcode : E2
People found this helpful2
After having a number of bad experiences with landlords and agencies I was recommended Sterling Devere. Jay arranged a great room in Bethnal Green. He has been very supportive and when I have requested anything he has been very accommodating. I am really pleased with what I have experienced so far... Read Full Review
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Hattie said about Sterling De Vere
Services : Letting( As a Tenant )Date: 6th Jul 2015
After having a number of bad experiences with landlords and agencies I was recommended Sterling Devere. Jay arranged a great room in Bethnal Green. He has been very supportive and when I have requested anything he has been very accommodating. I am really pleased with what I have experienced so far and I would definitely recommend Jay and this agency.
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Jay has been very helpful in ...
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5 Star Review
Juned
By : 'Ali'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : E1
People found this helpful0
Jay has been very helpful in getting viewings and the property. He has stuck by his word and has always been supportive of my requests. I would definitely recommend Juned... Read Full Review
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Ali said about Sterling De Vere
Services : Letting( As a Tenant )Date: 20th Jun 2015
Jay has been very helpful in getting viewings and the property. He has stuck by his word and has always been supportive of my requests. I would definitely recommend Juned Ahmed.
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I have a really good ...
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5 Star Review
Josue
By : 'Alejandro'
Services : Letting( As a Tenant )
Rent PCM : £680
Would you recommend ? : Yes
Postcode : W14
People found this helpful5
I have a really good experience with Josue when I was looking for a room to stay, he is really accessible an very helpful and he do as much as he can to show the property when you have time. At the time of get the property as I did, he explained and make everything easy and undestandable to make... Read Full Review
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Alejandro said about Sterling De Vere
Services : Letting( As a Tenant )Date: 30th Mar 2015
I have a really good experience with Josue when I was looking for a room to stay, he is really accessible an very helpful and he do as much as he can to show the property when you have time. At the time of get the property as I did, he explained and make everything easy and undestandable to make easy your decision, always a pleasure to see him around the property asking how's everything going
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My experience has been really ...
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5 Star Review
Josue
By : 'Lucia'
Services : Letting( As a Tenant )
Rent PCM : £823
Would you recommend ? : Yes
Postcode : W14
People found this helpful6
My experience has been really positive. Josue was very thoughtful, he spent so much time answering all my questions and showing me the flat, he also introduced me my current flatmates. He is always willing to help us if we have any... Read Full Review
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Lucia said about Sterling De Vere
Services : Letting( As a Tenant )Date: 20th Mar 2015
My experience has been really positive. Josue was very thoughtful, he spent so much time answering all my questions and showing me the flat, he also introduced me my current flatmates. He is always willing to help us if we have any concerns/doubts.
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"*" A landlord ...
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1 Star Review
By : 'Rage'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
People found this helpful13
"*" A landlord cannot change locks on a tenant without a court order, let alone after three days. This is what they "text" me, after trying to impose a fine on me. They did not secure my deposit, as is the law. They told me I had no idea what I was talking about when I pointed... Read Full Review
Comments (0)"*" A landlord cannot change locks on a tenant without a court order, let alone after three days. This is what they "text" me, after trying to impose a fine on me. They did not secure my deposit, as is the law. They told me I had no idea what I was talking about when I pointed out how this was illegal. "*" They lied to me about the conditions in the lease.. Their behaviour was "*" and I have never wished more ill will on a group of people before.
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Rage said about Sterling De Vere
Services : Letting( As a Tenant )Date: 6th Feb 2015
"*" A landlord cannot change locks on a tenant without a court order, let alone after three days. This is what they "text" me, after trying to impose a fine on me. They did not secure my deposit, as is the law. They told me I had no idea what I was talking about when I pointed out how this was illegal. "*" They lied to me about the conditions in the lease.. Their behaviour was "*" and I have never wished more ill will on a group of people before.
"I am sure all the information you have gained has been through the Internet or some incoherent person or persons who clearly do not understand contract law." (After my lawyer - specialising in tenancy law - sent them a letter)
They were Condescending, arrogant, aggressive. I could go on. DO NOT RENT WITH THEM.
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When I moved into my property ...
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4 Star Review
Kobir
By : 'Hashim'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : E1
People found this helpful5
When I moved into my property I came across a few problems that I did not expect but both Kobir and Jones worked with me to resolve the issues. They were always approchable and made my issues a priority. They worked to figure out how best to resolve my problems and made sure it was alligned to my... Read Full Review
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Hashim Mohammed said about Sterling De Vere
Services : Letting( As a Tenant )Date: 29th Nov 2014
When I moved into my property I came across a few problems that I did not expect but both Kobir and Jones worked with me to resolve the issues. They were always approchable and made my issues a priority. They worked to figure out how best to resolve my problems and made sure it was alligned to my schedule no matter how late I finished work. I would definitely recommend Sterling De Vere because of them and I am a very happy and satisfied customer.
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Last updated at 11/21/2016, 4:53:27 AM by allAgents
