Sterling De Vere is the leading room let agency in London with over a thousand rooms for you to choose from. We have a growing branch network and an extensive team of advisors who are always ready to answer your queries.
We stay open later to make it easier for you to arrange appointments and viewings and our 2
4 hour emergency line is always available so that you are guaranteed to be heard and assistance can be sent immediately.
Our expert consultants can find rooms to meet your needs form over a thousand around London. We can help you move in on the same day that you make your enquiry and have done so for a number of our tenants.
Communicating and connecting with Sterling De Vere has never been easier through our website, mobile apps for apple and android, and numerous social media links.
By : 'Edward' Services : Letting( As a Tenant ) Rent PCM : £1500 Would you recommend ? : Yes Postcode : E1
3 Jun 2019
People found this helpful0
It was so easy to reach them always and they carefully listened my needs and show me the properties accordingly. Properties were exactly as shown in picture and they made me select one in just 3 days. I can say they are the true... Read Full Review
Comments on Agent Fees
Fees is decent according to services they provide.
Services : Letting( As a Tenant )Date: 2nd Jun 2019
It was so easy to reach them always and they carefully listened my needs and show me the properties accordingly. Properties were exactly as shown in picture and they made me select one in just 3 days. I can say they are the true professionals.
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5 Star Review
By : 'A' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
9 Apr 2019
People found this helpful0
It was a good experience with this agency. I would like to thank Abdul for entertaining us. I recommended to one of my friends and no doubt he also likes this... Read Full Review
Services : Letting( As a Tenant )Date: 8th Apr 2019
It was a good experience with this agency. I would like to thank Abdul for entertaining us. I recommended to one of my friends and no doubt he also likes this team.
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5 Star Review
By : 'Alexander' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
4 Apr 2019
People found this helpful0
Right now i am not living in London but i had an amazing experience with sterling de vere. In the future, if i would visit London, i don't have to think twice to where to... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Apr 2019
Right now i am not living in London but i had an amazing experience with sterling de vere. In the future, if i would visit London, i don't have to think twice to where to go.
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5 Star Review
By : 'Kelly' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
4 Apr 2019
People found this helpful0
After meeting with this agency, i never bothered to know about others. I think i might be one of the old clients of sterling de... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Apr 2019
I like the way sterling de vere offers and attend their clients. In no time i got the deal done.
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5 Star Review
By : 'Stella' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
4 Apr 2019
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Sterling de vere served me with an excellent place i was looking for. They helped me find a house exactly according to my taste.
Thank... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Apr 2019
Hard working and very nice people. Sterling De Vere is a great agency, provide services in a genuine budget. Doing great work.
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5 Star Review
By : 'James' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
3 Apr 2019
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Before giving a review i have already recommended to my connections who are planning to move to London. My experience with sterling de vere is very... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Apr 2019
Before giving a review i have already recommended to my connections who are planning to move to London. My experience with sterling de vere is very good.
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5 Star Review
By : 'Patricia' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
3 Apr 2019
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This is the second agency i have come to after a weird experience. I must say sterling DE Vere is the best agency in London i have come... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Apr 2019
This is the second agency i have come to after a weird experience. I must say sterling DE Vere is the best agency in London i have come across.
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5 Star Review
By : 'Alexa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
2 Apr 2019
People found this helpful0
My son went to London for work and met with sterling de vere on a recommendation. Overall it was a good package and i am satisfied because my son is... Read Full Review
Services : Letting( As a Tenant )Date: 1st Apr 2019
My son went to London for work and met with sterling de vere on a recommendation. Overall it was a good package and i am satisfied because my son is satisfied.
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5 Star Review
By : 'Isabella' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
1 Apr 2019
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They fixed the backdoor within 24 hours as i really needed it to be done soon because we were about to go for vacations after that... Read Full Review
Services : Letting( As a Tenant )Date: 31st Mar 2019
They fixed the backdoor within 24 hours as i really needed it to be done soon because we were about to go for vacations after that day.
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5 Star Review
By : 'Stuart' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
1 Apr 2019
People found this helpful0
This agency is going well and i have seen improvement in their service and speed in responding. This shows their sincerity in work.
Keep it... Read Full Review
Services : Letting( As a Tenant )Date: 31st Mar 2019
This agency is going well and i have seen improvement in their service and speed in responding. This shows their sincerity in work. Keep it up.
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5 Star Review
By : 'Nick' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
29 Mar 2019
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I don't get satisfied easily. When i came to London, i had contacted a couple of agents and then chose one. I found sterling de vere better than... Read Full Review
Services : Letting( As a Tenant )Date: 29th Mar 2019
I don't get satisfied easily. When i came to London, i had contacted a couple of agents and then chose one. I found sterling de vere better than others.
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5 Star Review
By : 'Jones' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
29 Mar 2019
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I am a happy client and recommend all for sterling de vere. I and my son stayed in London for about 2 years and were happy with the service they offered to us. Now we have moved away from London but still stopped by to review this... Read Full Review
Services : Letting( As a Tenant )Date: 29th Mar 2019
I am a happy client and recommend all for sterling de vere. I and my son stayed in London for about 2 years and were happy with the service they offered to us. Now we have moved away from London but still stopped by to review this agency.
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5 Star Review
By : 'George' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : IG11
29 Mar 2019
People found this helpful0
I must say this agency is not only on words.
They do what they say.
Its my experience and i would love to recommend to my... Read Full Review
Services : Letting( As a Tenant )Date: 29th Mar 2019
Good agents, Better deals and packages in London. I am happy and satisfied. Thanks to Abdul for entertaining me and my family.
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5 Star Review
By : 'Bray' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E14
28 Mar 2019
People found this helpful1
I have changed my flat because of my bad experience with the last agent and starling de vere helped me finding a flatshare service in a short time. I am impressed by their service and the flat is in good condition as... Read Full Review
Services : Letting( As a Tenant )Date: 28th Mar 2019
I have changed my flat because of my bad experience with the last agent and starling de vere helped me finding a flatshare service in a short time. I am impressed by their service and the flat is in good condition as well.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Here at Sterling De Vere we pride ourselves on the level of customer service we provide. However,sometimes things do go wrong and you may need to complain, rest assured we are a member of The Property Ombudsman (TPOS) and as such aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues as quickly as possible, although in the majority of cases we hope to resolve them at branch level.
Stage One - Branch Manager (BM)
The first step in dealing with a complaint is the liaison with the Branch Manager. Each of our branches are equipped with a very friendly and professional Manager who are more than capable to deal and address any complaints or issues you may have. With direct contact and swift replies, the Branch Manager is sure to do the best of their ability to resolve any problems.
Stage Two – Chief Operations Officer (COO)
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Chief Operations Officer. You must write to them within 28 days of receiving the Branch response. The Branch manager will supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three – Managing Director (MD)
If you remain dissatisfied, you may address your concerns in writing to the Managing Director. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.
Stage Four - The Property Ombudsman (TPO)
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman Consumer Guide or online at http://www.tpos.co.uk
Last updated at 11/21/2016, 4:53:12 AM by allAgents