0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 07,2014
Apr 07,2014
1
people found
this helpful
this helpful
1. We friend helped us to communicate with Kerrie re this property. She promised that we could move into the flat by latest 1 April but she told us it couldn't be done until 2 April due to various reasons.
2. Kerrie told our friend that the carpet in the flat hasn't been cleaned and will arrange someone to clean before we move in but she didn't and told us the carpet is brand new one.
3. Kerrie told us she only had one set of keys and didn't know where are the rest of them. However one man (from cleaning company) came to our flat with another set of keys after we moved in. Both us and that person were surprised since none of us was notified that this would happen (some one will come to clean the room and there were people living in this flat).
4. Many problems were not identified in the inventory list. Below are only some of them.
A sharp nail (around 6 mm coming through the carpet) facing to outside which is just outside of the bedroom. If anyone step onto it, it will cause serious injury to the foot. We tried to remove it but failed.
Two windows in the lounge cannot be locked which may cause child fall out of the window or other people climb into the room through the window which is extremely dangerous.
The insulating layer of the double glazed window in the lounge didn't work.
There are a lot more small problems but so far I haven't heard from Kerrie or their propriety management department yet.
2. Kerrie told our friend that the carpet in the flat hasn't been cleaned and will arrange someone to clean before we move in but she didn't and told us the carpet is brand new one.
3. Kerrie told us she only had one set of keys and didn't know where are the rest of them. However one man (from cleaning company) came to our flat with another set of keys after we moved in. Both us and that person were surprised since none of us was notified that this would happen (some one will come to clean the room and there were people living in this flat).
4. Many problems were not identified in the inventory list. Below are only some of them.
A sharp nail (around 6 mm coming through the carpet) facing to outside which is just outside of the bedroom. If anyone step onto it, it will cause serious injury to the foot. We tried to remove it but failed.
Two windows in the lounge cannot be locked which may cause child fall out of the window or other people climb into the room through the window which is extremely dangerous.
The insulating layer of the double glazed window in the lounge didn't work.
There are a lot more small problems but so far I haven't heard from Kerrie or their propriety management department yet.
What agent could do to change your mind?
Too many things to improve. If you have a look at all these problem above, you will know it.Attached Filesnbsp;
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Latest Reviews
27th Mar 2017
reviewed by 'Ella'
7th Apr 2014
reviewed by 'lotsofproblem'
3rd Nov 2012
reviewed by 'Harding'
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Address
Leaders
290 Ditchling Road
Brighton
East Sussex
BN1 6FJ
01273 561 534
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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- BN2
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Mar 27,2017
Mar 27,2017
0
people found
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Both Emily and Kerrie were the most responsive and helpful from the beginning of my search for a property.
However, I have to credit Kerrie for all her help with insuring that my son and I secured our lovely flat.
Kerrie went beyond the call ...
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Apr 07,2014
Apr 07,2014
1
people found
this helpful
this helpful
1. We friend helped us to communicate with Kerrie re this property. She promised that we could move into the flat by latest 1 April but she told us it couldn't be done until 2 April due to various reasons.
2. Kerrie told our friend that the carpet in ...
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read full review
What agent could do to change your mind?
Too many things to improve. If you have a look at all these problem above, you will know it.Attached Filesnbsp;
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Nov 07,2012
Nov 07,2012
0
people found
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I am new to property rental as a landlord and cannot recommend Nicola Fuller at Fiveways Leaders enough. The level of service I received was amazing and I was kept informed at every stage. I would not hesitate to use Fiveways Leaders again....
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Nov 03,2012
Nov 03,2012
0
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I found the staff at this branch very helpful and could not do enough for me...
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