100% sales valuation accuracy
100% sales fee satisfaction
Mar 03,2014
Mar 03,2014
3
people found
this helpful
this helpful
We paid a lot of money to move into our rented house fee's. A bond rent in advance we thought we would be in the property for a long time years even Charlotte showed us round she was very nice said any concerns to let her know we found we had no oven as the built in oven door was not closing so we contacted Charlotte only to be told we had to phone newcastle we did this to be told sorry we have to contact the land lord it took months for it to be fixed we noticed as the weather got cool the walls on the living room were wet and our clorhes in the built in wardrobe were wet we contacted newcastle same thing have to contact the land lord we did have a specialist call and treat the mold but it has come back and in other places the person we spoke to mostly from bridgefords was newcastle was dion. She always said she would ring the landlord and get back to us but she never rang back we always had to phone to find out what was happening we are now moving out as we have had no shower for three weeks (we don't have a bath)due to a leak the plumber had to hack off tiles to stop the leak then never came back of course we have phoned dion to be told the same.we decided we have had enough we are clean people and think it unfair paying rent for such poor conditions so we found a nice place to rent and being decent we put a months notice in we were then told by Charlotte we could only give notice from the rent due date which ment paying an extra Two weeks rent and of course poll tax and water rates for use we asked if we could leave early due to the state of the property and we couldn't even have a shower to be told no we asked dion to be told she would have to get in touch with the land lord who as we know never answers his phone we feel like we are living in a nightmare, and are struggling to get out we have had to borrow. Money to pay another bond to rent another property but at least we don't have to pay rip off amounts in fees as we are renting privately that's when we finally manager to get out of this silly contract :-(
What agent could do to change your mind?
We think they should make sure any properties rented are in livable we feel we have been cheatedAttached Filesnbsp;
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Latest Reviews
3rd Mar 2014
reviewed by 'fed'
12th Aug 2013
reviewed by 'Katie'
Opening Hours
Address
Bridgfords
73 High Street
Yarm,Stockton-on-Tees
County Durham
TS15 9BG
01642 386349
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 12,2018
Apr 12,2018
0
people found
this helpful
this helpful
My experience with Bridgfords has been incredibly helpful, quick at the initial inquiry, professional and friendly. I have only praise....
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Mar 03,2014
Mar 03,2014
3
people found
this helpful
this helpful
We paid a lot of money to move into our rented house fee's. A bond rent in advance we thought we would be in the property for a long time years even Charlotte showed us round she was very nice said any concerns to let ...
read full review
read full review
What agent could do to change your mind?
We think they should make sure any properties rented are in livable we feel we have been cheatedAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 12,2013
Aug 12,2013
4
people found
this helpful
this helpful
Agents were very quick to sign you up as a tennant and appear helpful and I was given specific reassurances about the quality of property management. I had a few minor issues when I moved into the property, some I resolved myself in frustration at ...
read full review
read full review
What agent could do to change your mind?
Address tennant issues within a reasonable timescales, and contacty them to advise on progress, don't make promises they cannot deliver on.Attached Filesnbsp;
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
