Goadsby
Salisbury, SP1
4.1/5, 9 reviews
78% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Where to start??!!! When we moved in, the property was ......”

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Jul 23,2013
Minithumbdown
By: 'Disgruntled'
Jul 23,2013
9 people found
this helpful
Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers for the correct people to deal with issues. We often found we had to keep complaining. Upon moving out we had a very unfair checkout report, which criticised areas that we had specifically cleaned thoroughly. We actually left the property in better condition than when we moved in!..... yet we still got charged for a cleaning bill (it was never proven that the property had been cleaned/ billed for professional cleaning). We were even charged for early checkout, the landlords managed to delay finding a new tenant..... resulting in us being charged full price for what was a mere 2 week early checkout!! When we voiced any complaints to Goadsby over the entire tenancy, they were ignored.

In summary, Goadsby are only interested in gaining money from people. Customer service doesn't seem to matter.
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Latest Reviews

View all Reviews 9
3rd Nov 2020
reviewed by 'Cliff'
“Very professional. Communication was clear and regular. Our home was valued pre COVID (1st time round) marketed immediately after it ......”
6th Aug 2020
reviewed by 'Felicity'
“Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation ......”
6th Aug 2020
reviewed by 'Felicity'
“Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation ......”
26th Feb 2019
reviewed by 'Lorna'
“Jacqui and Gary have provided us with an outstanding service throughout all the years we have been letting our property. ......”
6th Feb 2019
reviewed by 'Satisfied'
“We chose Goadsby as they sent a letter to our property showing a pro-active approach. They have been managing our ......”
30th Jan 2019
reviewed by 'Paul'
“Jacqui Sinnetta at the Salisbury office of Goadsby, has over the past few years been responsible for the letting and ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Address

Goadsby
31 Castle Street
Salisbury
Wiltshire
SP1 1TT
01722 323444, 01722 343343

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £990 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 1 2 0 0 0 2 1
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very professional. Communication was clear an......”

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Nov 03,2020
Minithumbup
By: 'Cliff'
Nov 03,2020
0 people found
this helpful
Very professional. Communication was clear and regular. Our home was valued pre COVID (1st time round) marketed immediately after it was lifted and sold for near the asking price in a matter of weeks. Most of this was handled by the office manager, Rob and ...
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“Excellent,, professional help and advise and ......”

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Aug 06,2020
Minithumbup
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N
By: 'Felicity'
Aug 06,2020
0 people found
this helpful
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend. ROMSEY OFFICE but can't choose it on list....
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“Excellent,, professional help and advise and ......”

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Aug 06,2020
Minithumbup
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N
By: 'Felicity'
Aug 06,2020
0 people found
this helpful
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend. ROMSEY OFFICE but can't choose it on list....
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“Landlord Review...”

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Feb 26,2019
Minithumbup
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Jacqui
By: 'Lorna'
Feb 26,2019
0 people found
this helpful
Jacqui and Gary have provided us with an outstanding service throughout all the years we have been letting our property. I would recommend their services 100% to anyone looking for lettings and property management services in the Salisbury area....
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Comment on agent fees
The fees are reasonable and competitively priced.
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“Happy Landlords...”

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Feb 06,2019
Minithumbup
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Jacqui
By: 'Satisfied'
Feb 06,2019
0 people found
this helpful
We chose Goadsby as they sent a letter to our property showing a pro-active approach. They have been managing our property for over 7 years and we are completely satisfied. Queries are responded to quickly and efficiently and we have complete peace of mind....
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Comment on agent fees
We pay the fees for peace of mind.
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“Great Goadsby...”

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Jan 30,2019
Minithumbup
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Jacqui
By: 'Paul'
Jan 30,2019
0 people found
this helpful
Jacqui Sinnetta at the Salisbury office of Goadsby, has over the past few years been responsible for the letting and managing of two of my properties, this has been carried out in a very professional manner. I've always been kept informed of any problems relating ...
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Comment on agent fees
Good
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“Ex-Buyer: Pleasant staff who were either uninformed or unwilling to ......”

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Nov 04,2017
Minithumbdown
By: 'Never'
Nov 04,2017
5 people found
this helpful
Ex-Buyer: Pleasant staff who were either uninformed or unwilling to answer direct questions. I have to remeber that they act for the vendor. Quick and honest answers would have saved cost to me and time to the vendor. Agricultural Land with planning consent is not ...
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Comment on agent fees
None to purchasor
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“Where to start??!!! When we moved in, the property was ......”

Share on :
Jul 23,2013
Minithumbdown
By: 'Disgruntled'
Jul 23,2013
9 people found
this helpful
Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers ...
read full review
What agent could do to change your mind?
See above review
Attached Filesnbsp;
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“I sold a property through Goadsby in Salisbury and would ......”

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Dec 01,2011
Minithumbup
By: 'Mr'
Dec 01,2011
2 people found
this helpful
I sold a property through Goadsby in Salisbury and would receomend them to anyone. The Branch Manager gave me honest advice on the valuation, they sold my property within 4 weeks for a very good price and treated me very well. They where always happy to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Goadsby, Salisbury SP1 1TT



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