The UK's Largest Customer Review Website for the Property Industry
Salisbury, SP1
4.1/5, 9 Reviews
78% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
No Description Found
"Where to start??!!! When we..."
Share On : 
1 Star Review
By : 'Disgruntled'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SP2
Jul 23, 2013
People found this helpful9
Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers for the correct people to deal with issues. We often found we had to keep complaining. Upon moving out we had a very unfair checkout report, which criticised areas that we had specifically cleaned thoroughly. We actually left the property in better condition than when we moved in!..... yet we still got charged for a cleaning bill (it was never proven that the property had been cleaned/ billed for professional cleaning). We were even charged for early checkout, the landlords managed to delay finding a new tenant..... resulting in us being charged full price for what was a mere 2 week early checkout!! When we voiced any complaints to Goadsby over the entire tenancy, they were ignored. In summary, Goadsby are only interested in gaining money from people. Customer service doesn't seem to matter.
What agent could do to change your mind?
See above review
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Satisfied Landlords
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £990 | £1,150 |
Address
Goadsby
31 Castle Street, Salisbury, Wiltshire
SP1 1TT
01722 323444, 01722 343343
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Goadsby Branches (View All 25)
Very professional. ...
Share On :
5 Star Review
By : 'Cliff'
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SP4
Nov 3, 2020
People found this helpful0
Very professional. Communication was clear and regular. Our home was valued pre COVID (1st time round) marketed immediately after it was lifted and sold for near the asking price in a matter of weeks. Most of this was handled by the office manager, Rob and I really can’t fault the... Read Full Review
Comments (0)
Was this helpful?:
Cliff said about Goadsby
Services : Sales( As a Vendor )Date: 3rd Nov 2020
Very professional. Communication was clear and regular. Our home was valued pre COVID (1st time round) marketed immediately after it was lifted and sold for near the asking price in a matter of weeks. Most of this was handled by the office manager, Rob and I really can’t fault the service. We had difficulties with the legal element of the sale (such poor service) but the Goadsby team took it all in their stride.
The UK's Largest Customer Review Website for the Property Industry
Excellent,, professional help ...
Share On :
5 Star Review
N
By : 'Felicity'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SP5
Aug 5, 2020
People found this helpful0
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend. ROMSEY OFFICE but can't choose it on... Read Full Review
Comments (0)Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
Was this helpful?:
Felicity Emery said about Goadsby
Services : Letting( As a Owner )Date: 5th Aug 2020
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
ROMSEY OFFICE but can't choose it on list.
The UK's Largest Customer Review Website for the Property Industry
Excellent,, professional help ...
Share On :
5 Star Review
N
By : 'Felicity'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SP5
Aug 5, 2020
People found this helpful0
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend. ROMSEY OFFICE but can't choose it on... Read Full Review
Comments (0)Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
Was this helpful?:
Felicity Emery said about Goadsby
Services : Letting( As a Owner )Date: 5th Aug 2020
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
ROMSEY OFFICE but can't choose it on list.
The UK's Largest Customer Review Website for the Property Industry
Landlord ...
Share On :
5 Star Review
Jacqui
Gary
By : 'Lorna'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SP4
Feb 26, 2019
People found this helpful0
Jacqui and Gary have provided us with an outstanding service throughout all the years we have been letting our property. I would recommend their services 100% to anyone looking for lettings and property management services in the Salisbury... Read Full Review
Comments on Agent Fees
The fees are reasonable and competitively priced.
Comments (0)Was this helpful?:
Lorna said about Goadsby
Services : Letting( As a Owner )Date: 26th Feb 2019
Jacqui and Gary have provided us with an outstanding service throughout all the years we have been letting our property. I would recommend their services 100% to anyone looking for lettings and property management services in the Salisbury area.
The UK's Largest Customer Review Website for the Property Industry
Happy ...
Share On :
5 Star Review
Jacqui
Gary
By : 'Satisfied'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SP2
Feb 6, 2019
People found this helpful0
We chose Goadsby as they sent a letter to our property showing a pro-active approach. They have been managing our property for over 7 years and we are completely satisfied. Queries are responded to quickly and efficiently and we have complete peace of... Read Full Review
Comments on Agent Fees
We pay the fees for peace of mind.
Comments (0)Was this helpful?:
Satisfied Landlords said about Goadsby
Services : Letting( Property Management )Date: 6th Feb 2019
We chose Goadsby as they sent a letter to our property showing a pro-active approach. They have been managing our property for over 7 years and we are completely satisfied. Queries are responded to quickly and efficiently and we have complete peace of mind.
The UK's Largest Customer Review Website for the Property Industry
Great ...
Share On :
5 Star Review
Jacqui
Gary
By : 'Paul'
Services : Letting( Property Management )
Rent PCM : £990
Would you recommend ? : Yes
Postcode : SP4
Jan 30, 2019
People found this helpful0
Jacqui Sinnetta at the Salisbury office of Goadsby, has over the past few years been responsible for the letting and managing of two of my properties, this has been carried out in a very professional manner. I've always been kept informed of any problems relating to the houses and when... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Paul Jarrett said about Goadsby
Services : Letting( Property Management )Date: 30th Jan 2019
Jacqui Sinnetta at the Salisbury office of Goadsby, has over the past few years been responsible for the letting and managing of two of my properties, this has been carried out in a very professional manner. I've always been kept informed of any problems relating to the houses and when there has been maintenance issues, Gary Jones has organised and dealt with them extremely quickly. Great teamwork Goadsby.
The UK's Largest Customer Review Website for the Property Industry
Ex-Buyer: Pleasant staff who ...
Share On :
1 Star Review
By : 'Never'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £340000
Would you recommend ? : No
Postcode : SP4
Nov 4, 2017
People found this helpful5
Ex-Buyer: Pleasant staff who were either uninformed or unwilling to answer direct questions. I have to remeber that they act for the vendor. Quick and honest answers would have saved cost to me and time to the vendor. Agricultural Land with planning consent is not a garden. A lane is not... Read Full Review
Comments on Agent Fees
None to purchasor
Comments (0)Was this helpful?:
Never again said about Goadsby
Services : Sales( Prospective Vendor/Buyer )Date: 4th Nov 2017
Ex-Buyer: Pleasant staff who were either uninformed or unwilling to answer direct questions. I have to remeber that they act for the vendor. Quick and honest answers would have saved cost to me and time to the vendor. Agricultural Land with planning consent is not a garden. A lane is not unknown ownership. Calling a potential customer a 'timewaster' is not helpful given their inability to answer questions. Constant badgering was not professional.
The UK's Largest Customer Review Website for the Property Industry
Where to start??!!! When we ...
Share On :
1 Star Review
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SP2
Jul 23, 2013
People found this helpful9
Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers for the correct people to deal with... Read Full Review
What agent could do to change your mind?
See above review
Comments (0)Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers for the correct people to deal with issues. We often found we had to keep complaining. Upon moving out we had a very unfair checkout report, which criticised areas that we had specifically cleaned thoroughly. We actually left the property in better condition than when we moved in!..... yet we still got charged for a cleaning bill (it was never proven that the property had been cleaned/ billed for professional cleaning). We were even charged for early checkout, the landlords managed to delay finding a new tenant..... resulting in us being charged full price for what was a mere 2 week early checkout!! When we voiced any complaints to Goadsby over the entire tenancy, they were ignored.
Was this helpful?:
Disgruntled said about Goadsby
Services : Letting( As a Tenant )Date: 23rd Jul 2013
Where to start??!!! When we moved in, the property was filthy in places such as the conservatory (we did not notice this until after we had moved in). Throughout our tenancy, we had trouble getting problems fixed. We kept getting given the wrong phone numbers for the correct people to deal with issues. We often found we had to keep complaining. Upon moving out we had a very unfair checkout report, which criticised areas that we had specifically cleaned thoroughly. We actually left the property in better condition than when we moved in!..... yet we still got charged for a cleaning bill (it was never proven that the property had been cleaned/ billed for professional cleaning). We were even charged for early checkout, the landlords managed to delay finding a new tenant..... resulting in us being charged full price for what was a mere 2 week early checkout!! When we voiced any complaints to Goadsby over the entire tenancy, they were ignored.
In summary, Goadsby are only interested in gaining money from people. Customer service doesn't seem to matter.
The UK's Largest Customer Review Website for the Property Industry
I sold a property through ...
Share On :
5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Dec 1, 2011
People found this helpful2
I sold a property through Goadsby in Salisbury and would receomend them to anyone. The Branch Manager gave me honest advice on the valuation, they sold my property within 4 weeks for a very good price and treated me very well. They where always happy to take my calls, sorted any issues out and... Read Full Review
Comments (0)Was this helpful?:
Mr Johns said about Goadsby
Services : Sales( As a Vendor )Date: 1st Dec 2011
I sold a property through Goadsby in Salisbury and would receomend them to anyone. The Branch Manager gave me honest advice on the valuation, they sold my property within 4 weeks for a very good price and treated me very well. They where always happy to take my calls, sorted any issues out and having spoken to the couple who bought my house from me, they also said they where treated very well from the moment they walked in the office to the day they collected the keys.
The UK's Largest Customer Review Website for the Property Industry
1 - 9 of 9 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
