Southwater Horsham, Horsham, RH13
4.4/5, 8 reviews
88% recommended
100% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“One of the biggest mistakes of my life!...”

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Feb 21,2022
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Julie
By: 'James R'
Feb 21,2022
2 people found
this helpful
Horrendous, lazy agents. Great sales pitch from Leanna up front, which is the only time you'll deal with her - Once she's "closed you" by giving you stories about her ** journey to make you feel you've built up a meaningful relationship, she's on to the next victim.

The staff have no respect for your property - "Don't worry about taking off your shoes" - Do the bare minimum to get by and then when you get a buyer the progression are all part time with an abundance of annual leave! An absolute nightmare for continuity!

I can't believe the audacity, and if you need to express that you're unhappy they leave you waiting forever for replies and just don't care!

Please use someone else, save yourself the pain.. Choosing the right agent is as important as choosing the right solicitor, it would be a mistake to choose Cubitt & West.

Beware the fake reviews on here making them look better than they are. When questioned I'm sure they'll say this is false - Happy to share my experience with you in more detail if it helps you avoid making the wrong decision..
Was this helpful? Yes
By: James
Apr 07, 2022
When someone gives you a personal insight into their life (which my wife and I were very supportive and encouraging of - not that your pitchfork replies would consider accepting anyway) it makes you feel like you are invested to an individual.

When they then disappear completely and leave you to an appalling service with a complete lack of care, it makes you question whether it’s simply part of the pitch to get the listing.

Regardless, for some this will fall on deaf ears. Call me what you like, I don’t know any of you and in spite of the attacks I know my own values and so do those who actually know me.

I’ll leave it there, anyway. This is no longer constructive for anyone.

If you’re reading this review considering the company in question, you’ve had my 2p. For anyone bored and replying for the sake of it, I wish you all the best too.
By: Brian and Mandy
Apr 07, 2022
So glad someone commented, My wife and I are compelled to agree, It's a bit concerning/strange that this gent felt he had built up a "meaningful relationship" with someone valuing his house anyway but even so, to then take such a cheap shot as part of the review, we agree with "katy" - disgusting.
It is no better than someone mentioning someone's skin colour when leaving a review, like it has any relevance. It is nothing more than hate spreading, Its 2022 buddy, get some awareness!
Any helpful/constructive points made have been completely undone by the sinister nature of the review anyway.
And I'm confused, aren't these reviews meant to be everyone's "business"? lol
By: James
Apr 07, 2022
You’ve missed the point. Completely. Thank you for the wild and inaccurate accusations nonetheless. This review is not of your business so best to keep an eye on your own. I hope you offer a better service to your clients than this company.
By: Leanne
Apr 07, 2022
I would like to thank Katy for her amazing response to disgusting and homophobic review. I am actually the lady it is written about, and its nothing but slander and untrue. As you can imagine this review came as a personal attack against me and my sexuality.
By: Katy
Apr 07, 2022
This review and this man are DISGUSTING, this should be removed. I am a competitor estate agent, but even still, this review is homophobic and highly offensive not only to women but to the gay community. You can certainly tell its been written by a chauvinistic misogynist. Why is the fact that she is a lesbian got ANYTHING to do with an estate agent review? A gay woman on a pregnancy journey is no different to a straight woman on a pregnancy journey, her sexuality does not need to be mentioned. It sounds like you have had a private conversation, rapport building or otherwise, what sort of person then splashes the details of that over a review for everyone to see with names included?? The only one who has embarrassed themselves here is you. No one accepts nasty bullies anymore, says more about you than Cubitt and West.
Horrible human being, you should be ashamed.

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Opening Hours
Address

Cubitt & West
7\/8 Lintot SquareFairbank Road
Southwater,Horsham
West Sussex
RH13 9AL
01403 731901

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £69,000 £545,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 3 1 2 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Great service...”

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Oct 18,2023
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leanne
By: 'Susan Jane Barnard'
Oct 18,2023
0 people found
this helpful
Very positive and upbeat team at their Offices. Kept me informed every step of the way regarding the sale of my property and made a huge effort to find me a new home, too, even when I was just testing the water....
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“One of the biggest mistakes of my life!...”

Share on :
Feb 21,2022
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Julie
By: 'James R'
Feb 21,2022
2 people found
this helpful
Horrendous, lazy agents. Great sales pitch from Leanna up front, which is the only time you'll deal with her - Once she's "closed you" by giving you stories about her ** journey to make you feel you've built up a meaningful relationship, she's on to the ...
read full review
Was this helpful? Yes
By: James
Apr 07, 2022
View all comments (5)
When someone gives you a personal insight into their life (which my wife and I were very supportive and encouraging of - not that your pitchfork replies would consider accepting anyway) it makes you feel like you are invested to an individual. When they then disappear completely and leave you to an appalling service with a complete lack of care, it makes you question whether it’s simply part of the pitch to get the listing. Regardless, for some this will fall on deaf ears. Call me what ...

“Julie has been truly amazing with finding a n......”

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Feb 18,2022
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Julie
By: 'Barry'
Feb 18,2022
0 people found
this helpful
Julie has been truly amazing with finding a new and compatible home for my Dad who we relocated from Crewe in Cheshire...
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“Over the past six months I have deal with many ......”

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Mar 23,2014
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Julie
By: 'N'
Mar 23,2014
0 people found
this helpful
Over the past six months I have deal with many estate agents and have to say that C&W's support far outranked the others. Asked for several areas and all were emailed regularly with viewings offered on immediate enquiry. Extremely good staff and first dealt ...
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“Team were very professional, and we had a bad experience ......”

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Jan 27,2013
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By: 'Hollie'
Jan 27,2013
0 people found
this helpful
Team were very professional, and we had a bad experience with Henry Adams so it was refreshing to have had this amount of positivity. Very welcoming and friendly, nothing to much trouble even though I call them alot since have moved in!!!! Best letting agency ...
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“I sold my property through this branch of Cubitt and ......”

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Jan 07,2013
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Darren
By: 'C.'
Jan 07,2013
0 people found
this helpful
I sold my property through this branch of Cubitt and West at the end of 2012. The property was marketed exactly as had been described and the 'for sale' signage and property details were prepared in very quick time. On the 'open house' day no less ...
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“Julie was extremely helpful during my purchase and went beyond ......”

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Oct 31,2012
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Julie
By: 'Duncan'
Oct 31,2012
0 people found
this helpful
Julie was extremely helpful during my purchase and went beyond the normal expectations in tems of assisting with the flat management company and HDC in terms of the lease and building warranty. I expected these activities to be partially the responsibility of my conveyancers, but ...
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“My wife and I were extremely impressed by Darren and ......”

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Sep 21,2012
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Darren
By: 'Tony'
Sep 21,2012
0 people found
this helpful
My wife and I were extremely impressed by Darren and Julie and would not hesitate to recomend the Southwater Cubitt & West branch to anyone selling a property in the area. Two weeks following the inital meting with Darren an open house was held and of ...
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Awards won by Cubitt & West, Horsham RH13 9AL



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