By : 'OLABODE' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NG9
12 Nov 2022
People found this helpful1
I will gladly say I am most greaful for a job well done by the staff at whitegates for an excellent customer service. Most expecially a staff of the company by the name Neive Goodacre, who showed us how a customer friendly staff should behave in a professional manner. She was patient with us,
and ... Read Full Review
OLABODE ISAIAH said about Whitegates Estate Agents
Services : Letting( As a Tenant )Date: 12th Nov 2022
I will gladly say I am most greaful for a job well done by the staff at whitegates for an excellent customer service. Most expecially a staff of the company by the name Neive Goodacre, who showed us how a customer friendly staff should behave in a professional manner. She was patient with us, and readily available via call or email when called upon, and also made sure the entire process from the beginning when I went for viewing, till the day I collected the key to the property, was a success. I wish her and the entire team at white gate the very best now and into the future.
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Very satisfied with the ...
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4 Star Review
By : 'Shirley' Services : Sales( As a Vendor ) Sold price : £77000 Rent PCM : £425 Would you recommend ? : Yes Postcode : LS11
26 Apr 2017
People found this helpful1
Very satisfied with the service from Ami Wills and her team at Whitegates South Leeds Beeston, both as regards selling a property and also in respect of managing a tenanted property in the area. The staff were helpful and... Read Full Review
Services : Sales( As a Vendor )Date: 25th Apr 2017
Very satisfied with the service from Ami Wills and her team at Whitegates South Leeds Beeston, both as regards selling a property and also in respect of managing a tenanted property in the area. The staff were helpful and efficient.
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**Avoid**
This is the worst ...
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1 Star Review
By : 'Alex' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : LS10
9 Apr 2017
People found this helpful2
**Avoid**
This is the worst experience ever - last year I decided to sell my house therefore picked Whitegates. Unexpectedly I lost a family member and had no choice but to stop viewings as it was becoming stressful, the agents in the office are polite enough but have a very poor data base and kept ... Read Full Review
Comments on Agent Fees
There's a lot of hidden fees - read the terms carefully!!!
**Avoid** This is the worst experience ever - last year I decided to sell my house therefore picked Whitegates. Unexpectedly I lost a family member and had no choice but to stop viewings as it was becoming stressful, the agents in the office are polite enough but have a very poor data base and kept double booking viewings so I had to take my house of the market. The owner/manager had attempted to charge me a fee for the property been on the market less than a week and luckily I signed the terms beforehand which specified that I had 14 days. A year later I find myself purchasing another property which turned out to be selling through this branch - I offered the full asking price before any other offers had been made and was told it was rejected due to a better offer which came in after. It turned out a family friend also shown a liking to the same property and had the same offer accepted which also required a mortgage. Moral of the storey is - prevent your own disappointment and headache- moving house is hard enough!!!
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Hi Alex
Please can you confirm which branch of Whitegates that you used. Whitegates in South Leeds never charge withdrawal fees so I am wondering if perhaps you used a different branch of...
I had 2 estate agents value ...
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2 Star Review
By : 'M' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : LS11
12 Jan 2013
People found this helpful1
I had 2 estate agents value this property and informed both about the other possibly on hindsight a wrong decision one valued the property at £85000 and whitegates at £98000 I thought hell of a difference but decided that the higher figure was a fair assessment so I put it on the market with... Read Full Review
Services : Sales( As a Vendor )Date: 12th Jan 2013
I had 2 estate agents value this property and informed both about the other possibly on hindsight a wrong decision one valued the property at £85000 and whitegates at £98000 I thought hell of a difference but decided that the higher figure was a fair assessment so I put it on the market with whitegates nearly 2 years later it eventually sold for a lot less than both estimates when I enquirered why it wasn't selling the only reply I got was that it was priced too high each time it was left up to me to reduce the price rather than be given some professional advice on what we could do to address the situation so my advice is go with the lower valuation and get a result rather than you having to make all the decisions for an estate agent that send you in the wrong direction by giving false hope in a high estimate on your property or even better do it all yourself on line
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I have found Whitegates at ...
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5 Star Review
Ami
By : 'David' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LS11
15 Dec 2012
People found this helpful0
I have found Whitegates at South Leeds to be spuerb. I have used 2 other letting agents in the past but Whitegates have given the best service. They not only ring with issues that need to be addressed but suggest solutions and just get on with it. My thanks go to Ami Wills who is always positive... Read Full Review
David Greenwood said about Whitegates Estate Agents
Services : Letting( As a Owner )Date: 15th Dec 2012
I have found Whitegates at South Leeds to be spuerb. I have used 2 other letting agents in the past but Whitegates have given the best service. They not only ring with issues that need to be addressed but suggest solutions and just get on with it. My thanks go to Ami Wills who is always positive and helpful.
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Whilst the flat was very ...
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2 Star Review
By : 'Tenant' Services : Letting( As a Tenant ) Would you recommend ? : No
9 Sept 2012
People found this helpful0
Whilst the flat was very reasonably priced and the agent who conducted 2 viewing was knowledgable - the time it took to get the flat ready and the lack of communication during the process, left us disappointed.
On numerous occasions I was asked to contact the office (rather than the other way... Read Full Review
Services : Letting( As a Tenant )Date: 8th Sep 2012
Whilst the flat was very reasonably priced and the agent who conducted 2 viewing was knowledgable - the time it took to get the flat ready and the lack of communication during the process, left us disappointed.
On numerous occasions I was asked to contact the office (rather than the other way around) to find out whether the place was ready. I think the situation could have been handled better if our expectations were managed properly - rather than giving us an initial moving date, then denying it later on.
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I am most disappointed to hear that you were unhappy with the level of service that you have recieved. We always try to ensure that we move tenants in on a date that is suitable for them, however we ...
I purchase one property from ...
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1 Star Review
Ami
By : 'Unknown1234' Services : Sales( As a Buyer ) Would you recommend ? : No
6 Sept 2012
People found this helpful1
I purchase one property from whitegates in Leeds, and I would never not buy any other property from them in future. They are not help full, doing only what they have to do, and in some cases not telling truth. As I placed my offer for this property I find some issues as an alarm system no working, ... Read Full Review
I purchase one property from whitegates in Leeds, and I would never not buy any other property from them in future. They are not help full, doing only what they have to do, and in some cases not telling truth. As I placed my offer for this property I find some issues as an alarm system no working, or central heating boked down. When I did call them i been told that all issues been fixed (but it wasn't fixed). How people can trust this agency???
When I collect set of keys to my new property even Amy which she was running my case wasn't came to give me them. She was just looking at me from other room.
Not good at all.
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I am most disappointed to hear that you were not happy with the service that you received. We always try to be pro-active in chasing solicitors and keeping vendors and purchasers updated throughout...
Ami is an excellent ...
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5 Star Review
Ami
By : 'Jordan' Services : Letting( As a Tenant ) Would you recommend ? : Yes
20 Jul 2012
People found this helpful0
Ami is an excellent ambassador for Whitegates. I found dealing with the company through her professional, understanding and efficient. Whitegates were on time to show me the property and quickly completed the paperwork so I could move in. Throughout my tenancy when I needed maintenance etc. this... Read Full Review
Jordan Edridge said about Whitegates Estate Agents
Services : Letting( As a Tenant )Date: 20th Jul 2012
Ami is an excellent ambassador for Whitegates. I found dealing with the company through her professional, understanding and efficient. Whitegates were on time to show me the property and quickly completed the paperwork so I could move in. Throughout my tenancy when I needed maintenance etc. this was usually done in a timely fashion (I was there for 4 years and in this time I can only think of 1 occasion were there was a problem - ultimately out of Whitegates control and due to a supplier) I very rarely saw anybody and when I did it was always with an appointment in writing first - no surprise visits/unreasonable demands.
I would recommend this branch.
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From the initial meeting with ...
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5 Star Review
Ami
By : 'macst808' Services : Sales( As a Vendor ) Would you recommend ? : Yes
3 Jul 2012
People found this helpful0
From the initial meeting with the agent after seeing a few other local agents, I knew Whitegates was the best Agent to use. They knew the surrounding area and pricings of local property and even knew the history of our estate, when properties had been sold etc. Other agents I saw were just making... Read Full Review
From the initial meeting with the agent after seeing a few other local agents, I knew Whitegates was the best Agent to use. They knew the surrounding area and pricings of local property and even knew the history of our estate, when properties had been sold etc. Other agents I saw were just making it up as they went along and had far less knowledge than myself, with one marketing a similar property to ours at a 50% higher price until they eventually dropped it far enough down to the real market value. I think is very important to get the correct agent and marketing price from the start. They dealt with us very professionally and I can not recommend them enough. It took just over 12 months to sell our property and they kept in regular contract with us throughout. Highly Recommend...
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I have been very happy with ...
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5 Star Review
By : 'Martin' Services : Letting( As a Owner ) Would you recommend ? : Yes
28 Jan 2012
People found this helpful0
I have been very happy with Whitegates over the past years, communication has always been good and anything needing doing has been dealt with with ease. We live in Australia and I feel confident the house is in good hands and the tenants are being looked after. I would like to thank Ami in... Read Full Review
Services : Letting( As a Owner )Date: 28th Jan 2012
I have been very happy with Whitegates over the past years, communication has always been good and anything needing doing has been dealt with with ease. We live in Australia and I feel confident the house is in good hands and the tenants are being looked after. I would like to thank Ami in particular for her personal and friendly service.
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I have been using these ...
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5 Star Review
By : 'Shula' Services : Letting( As a Owner ) Would you recommend ? : Yes
3 Jan 2012
People found this helpful0
I have been using these agents over the last 12 months to let 6 properties and they have always managed to do this quickly and more importantly at the agreed rental figure. The office staff are very helpful and efficient in dealing with any problems / queries I may... Read Full Review
Shula Lawrence said about Whitegates Estate Agents
Services : Letting( As a Owner )Date: 3rd Jan 2012
I have been using these agents over the last 12 months to let 6 properties and they have always managed to do this quickly and more importantly at the agreed rental figure. The office staff are very helpful and efficient in dealing with any problems / queries I may encounter.
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I have used the South Leeds ...
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5 Star Review
By : 'JW' Services : Letting( As a Owner ) Would you recommend ? : Yes
24 Dec 2011
People found this helpful0
I have used the South Leeds office for several years and they have always found tenants for my properties very quickly.
A good team that work well together dealing with anything that crops... Read Full Review
Services : Letting( As a Owner )Date: 24th Dec 2011
I have used the South Leeds office for several years and they have always found tenants for my properties very quickly. A good team that work well together dealing with anything that crops up.
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I have used them for many ...
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4 Star Review
By : 'John' Services : Letting( As a Owner ) Would you recommend ? : Yes
19 Dec 2011
People found this helpful1
I have used them for many years now and I am pleased with their pro-active approach to management. If ever there is a problem they have always worked out a solution and then act upon it. No problems are ever left hanging in the air. I have recently bought and let another property through... Read Full Review
Services : Letting( As a Owner )Date: 19th Dec 2011
I have used them for many years now and I am pleased with their pro-active approach to management. If ever there is a problem they have always worked out a solution and then act upon it. No problems are ever left hanging in the air. I have recently bought and let another property through Whitegates, South Leeds
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Whitegates South Leeds is ...
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5 Star Review
By : 'happy' Services : Letting( As a Owner ) Would you recommend ? : Yes
15 Dec 2011
People found this helpful0
Whitegates South Leeds is most pleasant to deal with. Ami is most professional and proactive. She is always helpful and resouceful. I would recommend any landlord to use Whitegates as management... Read Full Review
happy customer said about Whitegates Estate Agents
Services : Letting( As a Owner )Date: 15th Dec 2011
Whitegates South Leeds is most pleasant to deal with. Ami is most professional and proactive. She is always helpful and resouceful. I would recommend any landlord to use Whitegates as management agent.
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As a landlord I have dealt ...
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5 Star Review
By : 'Lindsey' Services : Letting( As a Owner ) Would you recommend ? : Yes
14 Dec 2011
People found this helpful0
As a landlord I have dealt with Whitegates for several years and have always found them friendly, helpful and ready to offer any assistance. Further, they have managed to rapidly find alternate tennants at the end of each tennancy. Their dedicated assistance gives me confidence that the full... Read Full Review
Services : Letting( As a Owner )Date: 14th Dec 2011
As a landlord I have dealt with Whitegates for several years and have always found them friendly, helpful and ready to offer any assistance. Further, they have managed to rapidly find alternate tennants at the end of each tennancy. Their dedicated assistance gives me confidence that the full property management is in good hands. Well done Whitegates South Leeds.
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All my dealings with South ...
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5 Star Review
By : 'CDHUNTER' Services : Letting( As a Tenant ) Would you recommend ? : Yes
10 Dec 2011
People found this helpful0
All my dealings with South Leeds Whitegates have been excellent. At both ends of the tenancy we have been met with friendly professionalism and clear communication. No matter who you talk to in the office you are given swift and efficient service, and everyone seems to genuinely go out of their way ... Read Full Review
Services : Letting( As a Tenant )Date: 10th Dec 2011
All my dealings with South Leeds Whitegates have been excellent. At both ends of the tenancy we have been met with friendly professionalism and clear communication. No matter who you talk to in the office you are given swift and efficient service, and everyone seems to genuinely go out of their way to assist.
At the end of the tenancy we has some issues with the furniture. Other letting agents I have been with in the past have been unhalful in the extreme, more interested in getting rid of you - and keeping your bond - than in helping. Ami at the Whitegates office threw all my pre-conceptions of letting agents on their heads by being quite astonishingly helpful and supportive thoughout the whole situation. She was always available to talk to me, never kept me waiting, always had answers or was willing to go well above and beyond the call of duty to get them. Truly first class customer service, the likes of which are almost never found these days - a real pleasure.
A testiment to their excellent service is that I'm still renting with them, and am happy to continue to do so in the future!
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As I was looking at rentql ...
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5 Star Review
By : 'paul' Services : Letting( As a Tenant ) Would you recommend ? : Yes
8 Dec 2011
People found this helpful0
As I was looking at rentql properties on the web i came accross my current property and saw that it was a whitegates property. i already knew one of their staff so i contacted him. within 24 hours he came back to me with a viewing and further details on the property. this was great service. after... Read Full Review
Services : Letting( As a Tenant )Date: 8th Dec 2011
As I was looking at rentql properties on the web i came accross my current property and saw that it was a whitegates property. i already knew one of their staff so i contacted him. within 24 hours he came back to me with a viewing and further details on the property. this was great service. after the viewing we agreed to rent withe whitegates. the process was fast and we were kept updated by them. they also let us move the move in date to 4 weeks later. this was also very helpful. all in all great service
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I have used Whitegates South ...
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5 Star Review
By : 'Neil' Services : Letting( As a Owner ) Would you recommend ? : Yes
8 Dec 2011
People found this helpful0
I have used Whitegates South Leeds branch for over 7 years. They currently manage 4 properties for me. The service is impeccable. The response time is excellent and I have had very few voids over the 7 years. Ami in particular is outstanding and has been involved ever since I started to use... Read Full Review
Services : Letting( As a Owner )Date: 8th Dec 2011
I have used Whitegates South Leeds branch for over 7 years. They currently manage 4 properties for me. The service is impeccable. The response time is excellent and I have had very few voids over the 7 years. Ami in particular is outstanding and has been involved ever since I started to use Whitegates which really helps. I would have no hesitation in recommending them to anyone.
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We had used this branch of ...
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5 Star Review
By : 'Bill' Services : Letting( As a Owner ) Would you recommend ? : Yes
8 Dec 2011
People found this helpful0
We had used this branch of Whitegates when we had property to sell and were delighted with the advice they gave and the service we received. When we had property we wanted to rent ouy we decided to ask them to mamage it. Their sevicer both to us and our tennants has been excellent. Staff are... Read Full Review
Services : Letting( As a Owner )Date: 8th Dec 2011
We had used this branch of Whitegates when we had property to sell and were delighted with the advice they gave and the service we received. When we had property we wanted to rent ouy we decided to ask them to mamage it. Their sevicer both to us and our tennants has been excellent. Staff are friendly and efficient and. problems are dealt with promptly. They maintain good communication with us without being fussy.The tennants they have found have been reliable and trustworthy. We travel a lot and are frequently out of the country but we always feel our property is in safe hands.
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Rented a flat through ...
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5 Star Review
By : 'Matthew' Services : Letting( As a Tenant ) Would you recommend ? : Yes
8 Dec 2011
People found this helpful0
Rented a flat through Whitegates, they were a big help and i had no trouble, would definitely recommend them to a... Read Full Review
Matthew Darvill said about Whitegates Estate Agents
Services : Letting( As a Tenant )Date: 8th Dec 2011
Rented a flat through Whitegates, they were a big help and i had no trouble, would definitely recommend them to a friend
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4/27/2017, 7:44:11 AM by allAgents
Awards won by Whitegates Estate Agents, South Leeds LS11 7NN