Very useless Very unreliable. They will waste your time and resources
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Raj is very good at his job. ...
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5 Star Review
Raj
By : 'Kasimu' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : Yes Postcode : AL10
Jun 4, 2021
People found this helpful0
Raj is very good at his job. Right from the moment I met him from viewing the apartment at branch close to moving in, he has been very pleasant and approachable.
If there are issues that need fixing in the apartment or regarding my tenancy, he ensures they are addressed and resolved as quickly as... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jun 2021
Raj is very good at his job. Right from the moment I met him from viewing the apartment at branch close to moving in, he has been very pleasant and approachable. If there are issues that need fixing in the apartment or regarding my tenancy, he ensures they are addressed and resolved as quickly as possible. Thank you Raj for getting things done for me especially at very short notice. You deserve more than a 5-star rating. Well done Nicholas Humphreys for your wonderful management and staff.
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This company is a disgrace ...
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1 Star Review
By : 'Jay' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : No Postcode : AL10
Aug 4, 2020
People found this helpful0
This company is a disgrace from the director down to the staff. In particular the director spoke to myself with complete disrespect And refused to resolve an issue where s tenats room was being broken into and used for illegal gatherings. Do not continue with this company possibly the worst in... Read Full Review
Services : Letting( As a Tenant )Date: 4th Aug 2020
This company is a disgrace from the director down to the staff. In particular the director spoke to myself with complete disrespect And refused to resolve an issue where s tenats room was being broken into and used for illegal gatherings. Do not continue with this company possibly the worst in hatfield
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Hello,
I am sorry that you feel this way. I know the issue you are referring to and due to GDPR reasons we were not able to discuss another tenants details and issues with you as you are not...
Locked out by ...
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5 Star Review
Raj
By : 'victoria' Services : Letting( As a Tenant ) Rent PCM : £89 Would you recommend ? : Yes Postcode : AL10
Apr 17, 2020
People found this helpful0
Got accidentally locked out, keys weren't with me and Raj got here shortly to unlock it for me. Thank you so much once... Read Full Review
Services : Letting( As a Owner )Date: 9th Mar 2019
Very happy with the service from letting and management services.he has risen to all challenges to date in a very professional manner.bun
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Rude Staff, Little Gets ...
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1 Star Review
Oliver
Emmilia
By : 'BR7697' Services : Letting( As a Tenant ) Rent PCM : £360 Would you recommend ? : No Postcode : AL10
Nov 27, 2018
People found this helpful4
Oliver, the manager, is polite and good at his job. However, his staff leave a lot to be desired. Emmilia from the office is rude and can't wait to get you off the phone if you call her. She also tells different things to different tenants of the same house, so we never get any useful... Read Full Review
Comments on Agent Fees
Good rent for the location, however as already stated extortionate fees at the end of the tenancy and attempts for extra fees.
Services : Letting( As a Tenant )Date: 27th Nov 2018
Oliver, the manager, is polite and good at his job. However, his staff leave a lot to be desired. Emmilia from the office is rude and can't wait to get you off the phone if you call her. She also tells different things to different tenants of the same house, so we never get any useful information from her. Her tone of voice is disgusting for someone who has a customer facing job.
Extortionate fees are taken out of the deposit at the end of the agreement for menial things - but I am not sure if this is just a Humphries or a general letting agent trait.
They do however say one thing to you on the phone and then change their mind later on. For example, as students we were told we could wait until our student loans to pay the first two months rent. However, we were later charged 2x£25 late fees and ordered to pay quickly. Granted, Oliver waved the late fees for some, but it was an act of deception that put a lot of financial strain on us all.
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Good Afternoon.
Thank you for your comments, we are sorry to hear that you had a negative experience. Please could you email: Hatfield@nicholashumphreys.com so that we may look into your property....
Thanks again for your effort ...
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5 Star Review
By : 'Delroy' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : AL10
Mar 22, 2017
People found this helpful0
Thanks again for your effort in getting High Dells rented, as well as your effort in the past few months since you have taken over our property. You have been nothing but professional.
Kindest regards
Delroy and... Read Full Review
Services : Letting( As a Owner )Date: 22nd Mar 2017
Thanks again for your effort in getting High Dells rented, as well as your effort in the past few months since you have taken over our property. You have been nothing but professional.
Kindest regards Delroy and Claudette
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Last updated at 11/30/2, 12:00:00 AM by allAgents
Awards won by Nicholas Humphreys, Hatfield AL9 5BL