We were shown around a place, we set our hearts on it, and were all ready to sign the contract when they turned around and told us it has already been let, despite us paying £253 security deposit! Avoid this company at all costs, especially the agent Aston Peters. A complete waste of time and... Read Full Review

Again another horrible experience with Nelson's.. I have come out of contract and 4 months later I'm still dealing with their unprofessionalism! They are sharing my personal details with other companies that they have had no right too. I'm so angry I still have to deal with these... Read Full Review

I have had the worst 6 months dealing with Nelson's. They never sorted any issues, they have fake contracts. Very corrupt business! Please do not use them and do not use the landlord Usman Majeed!! Him and his builder will try and get money from you by any way. I'm also a lone female,... Read Full Review

My son started a new job 4th Jan 2021 in London UK and found via Nelson Sales, Mrs. Muniza last half December 2020 a very nice apartment at Metro Central - Elephant & Castle around £2000/month. He chooses that apartment via Skype & telephone and dropped all other projects, proposed a... Read Full Review

Thank you again Nelsons for helping me find a bigger flat. It has been the second time Aston has delivered amazing... Read Full Review

Michael was a fantastic help to us in pushing through the sale of our flat. He always kept us fully informed of progress, and really worked hard for us. I don't usually give praise to estate agents, but he fully deserves the 5-Star rating. Many... Read Full Review

Had a viewing with this agent, I wanted to submit an offer but was told to pay the deposit before that. Glad I read the reviews here as I was promised to get my money back the same day if the offer is rejected. Would never recommend to... Read Full Review

Paid them holding deposit for a flat. After I was told the flat had been let to someone else. Been chasing them for ages for a refund of my holding deposit but 'tomorrow never... Read Full Review

I paid a holding fee to take the property off the market however received a call the following day saying that it has been given to someone else. I though the point of paying a holding fee was to 'hold' it. Disappointed and awaiting a... Read Full Review

Michael has been really great throughout the process of buying the flat, prior to exchange he arranged with me on at least three occasions to see the flat and has been very flexible with timings and also squeezed a viewing in when I wanted a second opinion. He's been very informative and given ... Read Full Review

Michael was extremely helpful, proactive, quick and informative. He also kindly volunteered to attend to the clearance of the flat for... Read Full Review

We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We were able to contact Michael any time we needed to talk things over and it helped to bring the sale to good conclusion. Many thanks, well... Read Full Review

I was really impressed with the service offered. Michael was persistent and always got back to me quickly with any queries I had, knew all about the leasehold. This is my third time of moving in the last few years and this has been the best so far. Liaising isn't easy but Michael was happy to... Read Full Review

DO NOT USE. Not a good experience so far, we were rushed to move in this weekend despite saying we would rather wait until next weekend to ensure the property was ready. The property was not clean at all, we were welcomed by a carpet that was smelly and unclean, then greeted by a bucket of dirty... Read Full Review

Most unprofessional individual I have come across in my entire life. She misled us from the beginning with regard to information, state of the property and moving In dates. We have spent 2 hours of our day waiting for her, despite the fact we had a meeting scheduled, to cancel our contract and... Read Full Review

I have found Muniza to be a pleasure to do business with. She is very professional and level headed. I have been particularly impressed by the rapid placement of tenants, the last of which moved in 5 days after the previous tenants... Read Full Review

Muniza is very helpful, communicative, efficient and clear. As I am living abroad and it is not easy for me to manage my property in London. I m really happy that I have such a letting agent as Muniza, who communicates with me effectively regarding to all the issues concerning my property. She... Read Full Review

Michael assisted with the sale of our flat. Nelsons were able to generate a good number of viewings and we quickly had a couple of offers. Michael offered sound advice during the negotiations and worked hard to ensure the buyers kept to the targeted time frames. Really easy and friendly guy to work ... Read Full Review

I have been doing business with Nelson Agent since 2009. I find them very efficient, honest, committed, delegated, friendly, very politely, reasonable and very helpful. They take care of the needs of both me as the landlady and also the tenant and make sure they satisfy my requirement and that of ... Read Full Review

Charge an agency fee when not acting as agents throughout tenancy. Do not ensure online advertisement photos represent property. Do not ensure property is cleaned or letting conditions are met at commencement of tenancy. Misled about quality and quantity of furniture inclusions during and post... Read Full Review