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Harrogate, HG1
2.8/5, 17 Reviews
50% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £185,500 | £302,500 |
| Lettings | 50% | 60% | £615 | £1,500 |
Address
Linley & Simpson
11a Princes Square, Harrogate, North Yorkshire
HG1 1ND
01423 540054
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Linley & Simpson Branches (View All 19)
Highly Unprofessional. ...
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1 Star Review
By : 'Lilac'
Services : 8
Would you recommend ? : No
Postcode : HG3
17 Jun 2025
People found this helpful
Highly Unprofessional. Pressure you to put an offer in the day after viewing, will then say they have had other similar offers and ask any higher offers by the end of the day. Following day your offer is accepted. 3 days later will ring to say they have had a higher offer would you like to... Read Full Review
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Lilac said about Linley & Simpson
Services : 8Date: 17th Jun 2025
Highly Unprofessional. Pressure you to put an offer in the day after viewing, will then say they have had other similar offers and ask any higher offers by the end of the day. Following day your offer is accepted. 3 days later will ring to say they have had a higher offer would you like to increase your offer, despite having already accepted your offer. Highly unprofessional. If you have had a similar experience with this company please review and report.
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Can recommend. We just sold ...
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5 Star Review
By : 'Diane'
Services : Sales( As a Vendor )
Sold price : £302500
Would you recommend ? : Yes
Postcode : LS22
3 Oct 2021
People found this helpful0
Can recommend. We just sold our house with Linley and Simpson. Ollie from the Harrogate branch was really helpful and communicated well throughout. Zero hassle for us through the whole... Read Full Review
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Diane said about Linley & Simpson
Services : Sales( As a Vendor )Date: 3rd Oct 2021
Can recommend. We just sold our house with Linley and Simpson. Ollie from the Harrogate branch was really helpful and communicated well throughout. Zero hassle for us through the whole process
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Dishonest and non- ...
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1 Star Review
By : 'Sun'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HG2
28 Jul 2021
People found this helpful4
We viewed a house with Mr Ian Knibbs ..and we noticed that there was no sockets either for TV neither for telephone , the house has recently been renovated. Mr knibbs looked for the sockets and when he could not find them he went on a tirade of lies , first he said that nobody uses TV or phone ... Read Full Review
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Sun Set000 said about Linley & Simpson
Services : Letting( As a Prospective Landlord/Tenant )Date: 28th Jul 2021
We viewed a house with Mr Ian Knibbs ..and we noticed that there was no sockets either for TV neither for telephone , the house has recently been renovated. Mr knibbs looked for the sockets and when he could not find them he went on a tirade of lies , first he said that nobody uses TV or phone sockets anymore as everybody has gone wireless! And that all the new houses he rents out has none ! When we questioned how do people view ( free view channels ) and get Internet he said nobody does anymore as everybody uses sky wireless!! and he even looked out the windows and counted all the aerials he sees on roof tops and said i assure you none of them is connected. When we told him we don't really believe that, he went to his second lie and said it is our responsibility as tenants to get wires connected from main telephone tower and get an aerial and socket inserted , he went on rambling in this to try to convince us , and last as we were leaving he changed again and said that the owner may be happy to provide both !...for an older man he lied repeatedly and long enough to try to convince us ..I complained to the office and said we wish to speak to somebody professional and never heard again. Unprofessional and dis-honest is our impression
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Where to start with this ...
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1 Star Review
By : 'KSO'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : HD8
23 Feb 2021
People found this helpful3
Where to start with this lying shambles of an estate agents. Other than to say AVOID! Only have 1 star as there isn’t a choice for none (what they deserve) This is in relation to the HOLMFIRTH branch - Near Huddersfield - West Yorkshire (no option to add this one on the drop down box)... Read Full Review
Comments (1)Where to start with this lying shambles of an estate agents. Other than to say AVOID! Only have 1 star as there isn’t a choice for none (what they deserve)
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KSO said about Linley & Simpson
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Feb 2021
Where to start with this lying shambles of an estate agents. Other than to say AVOID! Only have 1 star as there isn’t a choice for none (what they deserve)
This is in relation to the HOLMFIRTH branch - Near Huddersfield - West Yorkshire (no option to add this one on the drop down box)
Utter incompetence, rude staff, have lied at every avenue and discriminated against at every opportunity. Wasn’t until we spoke to the landlady herself that the agents lies were uncovered.
They then produced more lies to cover their original lies.
AVOID! At all costs - a complaint to the TPO will be forthcoming.
If you deal with Simon Lewis or Claire Ball at this branch - BEWARE! The lies they told were complete and absolute.
I have never encountered an estate agent like this!
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By : Leon Green
24 Feb 2021Thank you for the feedback, I understand you are unhappy at missing out on the property. I have looked into this yesterday and I have reviewed what Simon sent as our response which I agree with. If...
Excellent ...
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5 Star Review
Alex
By : 'David'
Services : Sales( As a Vendor )
Sold price : £185500
Would you recommend ? : Yes
Postcode : HG1
21 Feb 2019
People found this helpful0
This Estate Agent is the best I've used Alex was proactive and resourceful as this was a complex sale highly... Read Full Review
Comments on Agent Fees
Reasonable
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David G said about Linley & Simpson
Services : Sales( As a Vendor )Date: 21st Feb 2019
This Estate Agent is the best I've used Alex was proactive and resourceful as this was a complex sale highly recommended
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No amount of negative ...
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1 Star Review
By : 'freddie_b'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
1 Apr 2015
People found this helpful4
No amount of negative adjectives could truly describe my experience with this agent. Where to start? I enquired about viewing three properties in person and was initially impressed that they could arrange a viewing on two of the three properties the next day. I was told they would be able to... Read Full Review
What agent could do to change your mind?
Responded to me.
Comments (2)No amount of negative adjectives could truly describe my experience with this agent. Where to start? I enquired about viewing three properties in person and was initially impressed that they could arrange a viewing on two of the three properties the next day. I was told they would be able to arrange a viewing on the third one in due course as their was currently a tenant in there. That is where the good service stopped I'm afraid.
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freddie_b said about Linley & Simpson
Services : Letting( As a Tenant )Date: 31st Mar 2015
No amount of negative adjectives could truly describe my experience with this agent. Where to start? I enquired about viewing three properties in person and was initially impressed that they could arrange a viewing on two of the three properties the next day. I was told they would be able to arrange a viewing on the third one in due course as their was currently a tenant in there. That is where the good service stopped I'm afraid.
I wasn't able to view the two I'd booked for as they had the wrong keys! Hardly ideal but everyone makes mistakes so I wasn't critical at this stage. I'd found out from the viewing chap that the third property I was interested in didn't actually have a tenant in (apparently the landlord is an old chap who lives nearby) so therefore contacted them immediately to arrange a viewing. They acknowledged receipt of my email and said they would arrange a viewing and let me know. I offered several available times and dates and heard absolutely nothing back. Considering the cock up with the keys I'm astounded at this shocking level of service on another property.
To top it off, the property I've desperately been trying to view (the third one) has just been reduced on Rightmove at the time of writing. Presumably the Landlord was recommended to reduce the price due to a lack of interest. I feel so sorry for the landlord, especially with him being an older chap on his own. Morally, I feel this is absolutely disgusting.
I'm now trying very hard to investigate where the landlord lives, explain the situation to him and see if he will be able to show me round and hopefully take the property on from there.
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By : ed
1 Apr 2015NEVER use linley and simpson. THE WORST COMPANY I HAVE EVER DEALT WITH IN ALL WALKS OF LIFE. The York branch is particulary poor. You have been...
Very helpful and enthusiastic ...
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1 Star Review
By : 'Harrogate'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : HG5
22 Sept 2014
People found this helpful0
Very helpful and enthusiastic on check in, unfortunately that was when the good service ended. As a landlord would not use the agent again, examples of poor service included below. Tenant was away, left front door wide open, contacted Linley and Simpson out of hours service - the national out of ... Read Full Review
What agent could do to change your mind?
Poor customer service post tenant check out, lack of call back, finding things missing that we were told would be returned post check out. Overall very disappointing.
Comments (0)Very helpful and enthusiastic on check in, unfortunately that was when the good service ended. As a landlord would not use the agent again, examples of poor service included below.
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Harrogate landlord said about Linley & Simpson
Services : Letting( As a Owner )Date: 21st Sep 2014
Very helpful and enthusiastic on check in, unfortunately that was when the good service ended. As a landlord would not use the agent again, examples of poor service included below.
Tenant was away, left front door wide open, contacted Linley and Simpson out of hours service - the national out of hours service had no way of contacting the local staff and therefore no one was available/ no keys available to secure the property (we live away).
Check-out was incomplete and no one checked the tenant had moved out on time (he hadn't), and it was left for us to point out missing items and raise requests for cleaning to take place (post the agency advising us all was well). Having checked the property three times ourselves and each time having to chase up previously raised concerns we gave up as our phone calls and messages were not returned.
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They told us 4 weeks before ...
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1 Star Review
By : 'Chief'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : HG2
2 Sept 2014
People found this helpful1
They told us 4 weeks before the move in date that they had to change our move-in date by 1 week, so we had to stay in a BnB for that time. Of course there was no compensation for that. When we were give the wrong keys and no-one could help us get the correct ones. Their processes are slow and... Read Full Review
Comments on Agent Fees
too high for the poor service we received.
Comments (0)They told us 4 weeks before the move in date that they had to change our move-in date by 1 week, so we had to stay in a BnB for that time. Of course there was no compensation for that.
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Chief Tennant said about Linley & Simpson
Services : Letting( As a Tenant )Date: 1st Sep 2014
They told us 4 weeks before the move in date that they had to change our move-in date by 1 week, so we had to stay in a BnB for that time. Of course there was no compensation for that.
When we were give the wrong keys and no-one could help us get the correct ones.
Their processes are slow and inefficient, it takes them weeks to do anything and then they get it wrong. The only thing they do very quickly is send a payment request for their inflated prices. We had to pay 1 week rent for them to do the check-out and they did it on the last day, by then there was almost no time to respond to their queries.
They are absolutely incompetent and unhelpful. I'm glad I'll never ever have to deal with them ever again. Stay clear of them, their name spells disaster!
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Terrible from misleading ...
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1 Star Review
By : 'mr'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : HG1
19 Jul 2014
People found this helpful0
Terrible from misleading advertising to getting the run around don't deal with these just try to rent from them it will become clear very quickly they are not bothered at all terrible customer service from start to finish the only good part is the guy who shows you around the rented properties is... Read Full Review
Comments on Agent Fees
ok
Comments (0)Terrible from misleading advertising to getting the run around don't deal with these just try to rent from them it will become clear very quickly they are not bothered at all terrible customer service from start to finish the only good part is the guy who shows you around the rented properties is great.
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mr davies said about Linley & Simpson
Services : Letting( As a Tenant )Date: 18th Jul 2014
Terrible from misleading advertising to getting the run around don't deal with these just try to rent from them it will become clear very quickly they are not bothered at all terrible customer service from start to finish the only good part is the guy who shows you around the rented properties is great.
avoid at all costs.
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I rented a flat using Linley ...
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5 Star Review
Josh
Lindsay
By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1
1 Apr 2014
People found this helpful0
I rented a flat using Linley and Simpson's Harrogate branch. From the first meeting until we checked out 6 months later I found the service orovided was excellent. Queries were answered, repairs were handled quickly and the overall service could not be faulted. They were first... Read Full Review
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John & Anne said about Linley & Simpson
Services : Letting( As a Tenant )Date: 31st Mar 2014
I rented a flat using Linley and Simpson's Harrogate branch. From the first meeting until we checked out 6 months later I found the service orovided was excellent. Queries were answered, repairs were handled quickly and the overall service could not be faulted. They were first class.
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I am getting really fustrated ...
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1 Star Review
By : 'joinerman'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
19 Mar 2014
People found this helpful0
I am getting really fustrated with Linley and Simpson, repairs take round 6 months, they charge you for ever little thing they can (extending contract etc) and now they are trying to charge me a late rent fee, even though I sent them my bank statment showing when the rent left my account? I... Read Full Review
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joinerman said about Linley & Simpson
Services : Letting( As a Tenant )Date: 19th Mar 2014
I am getting really fustrated with Linley and Simpson, repairs take round 6 months, they charge you for ever little thing they can (extending contract etc) and now they are trying to charge me a late rent fee, even though I sent them my bank statment showing when the rent left my account? I messaged them surley the problem must be on their side as i provided them with EVIDENCE and they are still blaming me. terrible customer service
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Dealing with L&S was ...
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5 Star Review
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1
20 Feb 2014
People found this helpful0
Dealing with L&S was excellent from start to finish, from organising the initial viewings, to keeping me informed with the lettings process I have had no problems in dealing with this company. I would recommend them following my... Read Full Review
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Matt P said about Linley & Simpson
Services : Letting( As a Tenant )Date: 20th Feb 2014
Dealing with L&S was excellent from start to finish, from organising the initial viewings, to keeping me informed with the lettings process I have had no problems in dealing with this company. I would recommend them following my experience.
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Horrendous - I have lived in ...
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1 Star Review
By : 'Caffrey'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG3
14 Nov 2013
People found this helpful2
Horrendous - I have lived in several countries and dealt with landlords and agents of various nationalities. None of whom have provided a worse experience that Harrogate's Linley and Simpson. Repeatedly ignored offers to clear an old broken bench from the back garden at our expense, house was so ... Read Full Review
What agent could do to change your mind?
They know - the manager was left in no doubt as to my feelings!
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Caffrey said about Linley & Simpson
Services : Letting( As a Tenant )Date: 14th Nov 2013
Horrendous - I have lived in several countries and dealt with landlords and agents of various nationalities. None of whom have provided a worse experience that Harrogate's Linley and Simpson. Repeatedly ignored offers to clear an old broken bench from the back garden at our expense, house was so damp it ruined the rug in our front room and destroyed various possessions in the attic, woodlice infestation so bad they used to 'drip' from the clothes I would pick up from my daughter's washbasket. Hounded for money on 3 occasions that was already paid! Went in and complained to the manager (Tara) who profusely apologised and promised a letter of apology.....which never came. We left a month before the lease ended and took the financial hit. Just awful. We have been looking for a new property to rent but if it is offered by them, we just instantly ignore it. Wouldn't deal with them again if you paid me! Even now, a year later, I'm still livid about it!
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By : joinerman
19 Mar 2014We are also getting hounded for money we have already paid, apparently a bank statment isnt good enough...
Having spent the last 6 years ...
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5 Star Review
By : 'Hamish'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
2 Aug 2012
People found this helpful0
Having spent the last 6 years using letting agents, Linley & Simpson have thus far been the easiest, most friendly and by far the most efficient/helpful. Looking forward to continued fantastic... Read Full Review
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Hamish said about Linley & Simpson
Services : Letting( As a Tenant )Date: 1st Aug 2012
Having spent the last 6 years using letting agents, Linley & Simpson have thus far been the easiest, most friendly and by far the most efficient/helpful. Looking forward to continued fantastic relations.
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the agents did a very good ...
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4 Star Review
By : 'megan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
23 Jul 2012
People found this helpful0
the agents did a very good job in fighting for me to get a house to rent regarding my circumstances and i am very grateful for that. the arrangements went through easily and i moved in 2 weeks ago. there is a down side though as i have found a few faults with the house as in leaking pipework under... Read Full Review
Comments (0)the agents did a very good job in fighting for me to get a house to rent regarding my circumstances and i am very grateful for that. the arrangements went through easily and i moved in 2 weeks ago. there is a down side though as i have found a few faults with the house as in leaking pipework under the kitchen sink, windows i cant open, a shower i cant use. i have reported these faults to the relevant department when i moved in but as yet i have not even had a confirmation that anything is going to be done about it, infact when i rang up i was told that maybe i should try to fix the leaking pipe myself?? how exactly? i pay rent for the property and i therefore expect a certain service and maintenance to the house.
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megan williams said about Linley & Simpson
Services : Letting( As a Tenant )Date: 23rd Jul 2012
the agents did a very good job in fighting for me to get a house to rent regarding my circumstances and i am very grateful for that. the arrangements went through easily and i moved in 2 weeks ago. there is a down side though as i have found a few faults with the house as in leaking pipework under the kitchen sink, windows i cant open, a shower i cant use. i have reported these faults to the relevant department when i moved in but as yet i have not even had a confirmation that anything is going to be done about it, infact when i rang up i was told that maybe i should try to fix the leaking pipe myself?? how exactly? i pay rent for the property and i therefore expect a certain service and maintenance to the house.
also when i moved in there was no instructions on how to use the boiler which keeps losing the pilot light, or the washing machine, basic stuff i think..
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very good services very ...
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5 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
14 Jul 2012
People found this helpful0
very good services very efficient team with a nice... Read Full Review
Comments (0)very good services
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Mr Zoltan Iakab said about Linley & Simpson
Services : Letting( As a Tenant )Date: 13th Jul 2012
very good services
very efficient team
with a nice proprety
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I am writing to thank all the ...
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5 Star Review
Tara
Arianna
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
26 Apr 2012
People found this helpful0
I am writing to thank all the lettings team at Linley and Simpson at Harrogate for the outstanding service that I received whilst i was trying to find an apartment to rent in Harrogate. From my first meeting with Tara and Arianna on my first viewing, to the times I have had to come into the... Read Full Review
Comments (0)I am writing to thank all the lettings team at Linley and Simpson at Harrogate for the outstanding service that I received whilst i was trying to find an apartment to rent in Harrogate.
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Mr Graeme Lee said about Linley & Simpson
Services : Letting( As a Tenant )Date: 26th Apr 2012
I am writing to thank all the lettings team at Linley and Simpson at Harrogate for the outstanding service that I received whilst i was trying to find an apartment to rent in Harrogate.
From my first meeting with Tara and Arianna on my first viewing, to the times I have had to come into the office, and met Clare and Phobe and the other girls, I have had nothing but friendly, helpful service.
Nothing has been too much trouble and you all appear to be happy and welcoming whenever i come into the office.
Thank you all so much for ensuring a smooth tenancy for me and taking the stress out a potentially stressful time.
Well done to you all and Thank you
Best regards
Graeme Lee
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