The UK's Largest Customer Review Website for the Property Industry
Loughton, IG10
1.8/5, 5 Reviews
20% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
25% sales fee satisfaction
25% letting fee satisfaction
Since the opening of our first branch in 1989 our company has successfully concluded negotiations for thousands of satisfied local clients. We communicate effectively with our clients, keeping them up-to-date with progress, discussing issues, conveying feedback and offering informed professional advice. We do not
'shirk' the difficult calls either - if things are not progressing as well as anticipated we will analyse why and discuss solutions with all parties to get the job finished in the most efficient way.
Choosing Lawlors as your agent brings a lifetime of experience and knowledge and we will do more than any other agent to get you the best price.
Latest Reviews
Disappointed potential client
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 25% | £0 | £0 |
| Lettings | 100% | 25% | £1,650 | £2,500 |
Areas covered
- CM16
- CM17
- IG10
- IG9
Address
Lawlors Sales & Lettings
120 High Road, Loughton, Essex
IG10 4HJ
0208 502 5588
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Lawlors Sales & Lettings Branches (View All 5)
Loading video...
We just want to say big Thank ...
Share On : 
5 Star Review
Olivia
Neil
By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM16
People found this helpful0
We just want to say big Thank you for an amazing, fast, attention to the detail, kind and excellent service. This is how every letting agency should deal with their customers. It’s our first time to rent, so we can say that we haven’t experienced any difficulties... Read Full Review
Comments (0)Was this helpful?:
Scammed and Charged us £1650 ...
Share On :
1 Star Review
By : 'Iweddingcars'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : IG8
People found this helpful0
Scammed and Charged us £1650 when we didn't move in. We did t move in to the property in repton park as it was promised to be painted- was not clean. Has blood splatter - stains on walls and stinking fridge with smoke damage . The property failed the inventory and the person from Lawlors' ... Read Full Review
Comments (0)Was this helpful?:
Absolutely appalled by the ...
Share On :
1 Star Review
By : 'Moniz'
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : No
Postcode : E49E
People found this helpful3
Absolutely appalled by the entire company. From the letting Negotiator to the management everyone working there seems to be inconsiderate and treat people with total disregard. I rented a property through Lawlors for 12 months and was treated extremely badly baring in mind I paid £1950 rent every... Read Full Review
Comments on Agent Fees
Considering the disgraceful service.....day light robbery
Comments (0)Was this helpful?:
We have let a property via ...
Share On :
1 Star Review
By : 'Reynolds'
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : No
Postcode : IG8
People found this helpful4
We have let a property via Lawlors and have been extremely upset and disappointed by the experience. Firstly, they accepted a reference from a tenant even though they knew that it was written by the tenants boyfriend. ( this came to light after the tenants had failed to pay rental due on time for... Read Full Review
What agent could do to change your mind?
Nothing , as now we know what there customer service is like
Comments (0)Was this helpful?:
Negotiated an agreed rental ...
Share On :
1 Star Review
By : 'Disappointed'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : IG10
People found this helpful4
Negotiated an agreed rental fee on a house. I then received their rental contract which i marked up as its very one-sided in the landlord's favor which is most likely illegal in the UK according to the office of fair trading. The landlord supposedly refused to compromise on key points so we... Read Full Review
Comments (1)Was this helpful?:
By : None
Sep 15, 2013My name is James Lawlor F.N.A.E.A. Director and founder of Lawlors property services .i take all criticisms and observations of,our Company seriously and if I had been made aware of your comments I ...
1 - 5 of 5 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints are recorded at the time they are made and must be made to the member of staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Operations Manager - a list can be made available by contacting the Director’s
Operations manager, Jimi Epps, by e-mail jimi.epps@lawlors.co.uk or by telephone 020 8418 1897 or in writing to: Jimi Epps, Lawlors Property Services, 165 High Road, Loughton, Essex. IG10 4LF
All written complaints will be acknowledged in writing either by postal letter or e-mail within 3 working days and a proper investigation promptly undertaken. A formal written outcome of this investigation will be sent to the Complainant within 15 working
days.
If the Complainant remains dissatisfied they can then pursue the complaint via the Managing Director – Mr Elliott Lawlor – email: elliott@lawlors.co.uk - at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 2/19/2016, 9:49:38 AM by allAgents
