The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4/5, 4 Reviews
75% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 0% | £0 | £0 |
Lettings | 0% | 0% | £0 | £0 |
Lawlors Sales & Lettings
116 High Road, Chigwell, Essex
IG7 5BJ
0208 281 0123
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Lester
By : 'Jay'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG7
Overall a fantastic Estate Agent - thoroughly professional, polite and friendly. Had a great experience with them. Particularly James Disbrey and Lester Schiffman were amazing people to do business with. I have seen some negative comments about James which comes as a genuine surprise to me as he... Read Full Review
By : 'Kareena'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : IG7
I am disappointed with this branch , * is a very rude man he doesn’t know how to to speck , I took my house ofF the market but he continued ** and I was shouted on the phone while his manager was sitting there , do not not recommend anyone using this estate agency. Kareena... Read Full Review
Lester
By : 'Jovan'
Services : Surveying
Would you recommend ? : Yes
Postcode : VARI
Working with Lester was a pure pleasure. Prompt approach in dealing with issues associated with clients equerries and aspirations helping them to achieve their... Read Full Review
Good
Adam
By : 'ac75'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Having been renting for the last several years and come across my fair share of shoddy agents I feel not being a person that normally writes reviews, this time I should. (If its good let other people know it's good and if its bad warn make sure you warn the next person) I have now rented 2... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
All complaints are recorded at the time they are made and must be made to the member of staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Operations Manager - a list can be made available by contacting the Director’s
Operations manager, Jimi Epps, by e-mail jimi.epps@lawlors.co.uk or by telephone 020 8418 1897 or in writing to:
Jimi Epps, Lawlors Property Services, 165 High Road, Loughton, Essex. IG10 4LF
All written complaints will be acknowledged in writing either by postal letter or e-mail within 3 working days and a proper investigation promptly undertaken. A formal written outcome of this investigation will be sent to the Complainant within 15 working
days.
If the Complainant remains dissatisfied they can then pursue the complaint via the Managing Director – Mr Elliott Lawlor – email: elliott@lawlors.co.uk - at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can
be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 2/19/2016, 9:50:13 AM by allAgents