By : 'LA' Services : Letting( As a Owner ) Rent PCM : £2100 Would you recommend ? : No Postcode : SW11
13 Jul 2020
People found this helpful1
Immensely painful to deal with, avoid it. Don't just take my word for it- set your sort order to 'oldest listed' rental properties in Battersea on rightmove to see that the majority of them are with Hamptons. They take ages to find you a tenant and that too at a below par... Read Full Review
Services : Letting( As a Owner )Date: 12th Jul 2020
Immensely painful to deal with, avoid it. Don't just take my word for it- set your sort order to 'oldest listed' rental properties in Battersea on rightmove to see that the majority of them are with Hamptons. They take ages to find you a tenant and that too at a below par rent...
Property being let for over 8 years, they were OK for the first 6 years but have gone downhill since the departure of their one good property manager. List of blunders include:
1. Losing keys to my apartment and not telling me that the previous tenant had changed the locks. 2. Arranging probably 3 viewings in two months, at the low end of the market value during the peak season of renting 3. Despite renting the property for over 8 years, getting the basic facts of the tenancy wrong such as sending me the council tax bill saying its a short let when the contract explicitly says AST 4. Taking months to carry out repairs, weeks to pass on information and respond to queries. 5. Marketing the property at least 20% below the market value using 3 badly taken pictures and 2 lines of text on rightmove/ Zoopla. 6. Taking all 12 months of management fee in one go and doubly charging tenancy set up fee.
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Most incompetent estate ...
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1 Star Review
By : 'Anisha' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SW11
7 Jun 2018
People found this helpful3
I have never come across a more incompetent estate agent:
1. Spelling and grammar in advert is incorrect. Even after we provide revisions for them, they are unable to process edits correctly.
2. When showing the flat they have no idea about the particulars of the flat despite us explaining them.... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 6th Jun 2018
I have never come across a more incompetent estate agent: 1. Spelling and grammar in advert is incorrect. Even after we provide revisions for them, they are unable to process edits correctly. 2. When showing the flat they have no idea about the particulars of the flat despite us explaining them. Also don't follow instructions on taking shoes off 3. They provided 4 viewings in 3 months 4. Even taking off the ad is a hassle to sort out with them. 5. Widely varying property price estimates (and completely inaccurate)
Only remotely smooth bit was photos and floor plan and that is only because a freelancer sorts it out for them!
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I've had a pleasant ...
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1 Star Review
By : 'PG' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SW11
14 Jun 2017
People found this helpful1
I've had a pleasant experience with other staff, however, Georgina is an exception. Surprised at her exceptionally unprofessional and callous attitude to customers. We arranged for a sales viewing and she decided not to turn up! I called and texted to no response. She was not reachable on bother... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 13th Jun 2017
I've had a pleasant experience with other staff, however, Georgina is an exception. Surprised at her exceptionally unprofessional and callous attitude to customers. We arranged for a sales viewing and she decided not to turn up! I called and texted to no response. She was not reachable on bother answering her phone by me or the head office the entire time when the viewing was supposed to take place! Nor bother contacting or apologising later! An utter waste of time. Recommend avoiding her and request to be assigned to another staff member.
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