By : 'Aidah' Services : Letting( As a Tenant ) Rent PCM : £2250 Would you recommend ? : Yes Postcode : CR0
16 Sept 2024
People found this helpful0
Shannay was the best property Cordinator have ever had, she was always updating me and made sure I didn’t miss out in anything. Shannay paid attention to details and always on time. I highly recommend... Read Full Review
Services : Letting( As a Tenant )Date: 16th Sep 2024
Shannay was the best property Cordinator have ever had, she was always updating me and made sure I didn’t miss out in anything. Shannay paid attention to details and always on time. I highly recommend shannay.
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Micah was brilliant he help ...
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5 Star Review
Micah
By : 'Sophia' Services : Letting( As a Tenant ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : CR8
1 Feb 2023
People found this helpful0
Micah was brilliant he help me and my partner find our new home just in nick of time , the process was quick and he always keep in contact updating us on the process , I would
certainly recommend him to friends and... Read Full Review
Services : Letting( As a Tenant )Date: 1st Feb 2023
Micah was brilliant he help me and my partner find our new home just in nick of time , the process was quick and he always keep in contact updating us on the process , I would certainly recommend him to friends and family.
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Extremely bad ...
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1 Star Review
By : 'Derek' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CR0
18 Jul 2022
People found this helpful1
Extremely bad service - C&W Shirley didn't deal with extremely fussy buyer's requests after offer was accepted, had gasps of amazement from family and friends at the service I was given as a seller, no response to formal complaint logged with the branch manager after sale fell... Read Full Review
Extremely bad service - C&W Shirley didn't deal with extremely fussy buyer's requests after offer was accepted, had gasps of amazement from family and friends at the service I was given as a seller, no response to formal complaint logged with the branch manager after sale fell through either so extremely bad service and no response to complaint - can't say much more than that !! Posting this review so others aren't disappointed like I was ...
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I had a very good experience ...
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5 Star Review
Caitlyn
By : 'Tina' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CR0
18 Apr 2022
People found this helpful0
I had a very good experience with cubit and west , Caitlyn was delightful to deal with and has a very good phone manner .I couldn’t fault the whole team at the shirley branch... Read Full Review
I had a very good experience with cubit and west , Caitlyn was delightful to deal with and has a very good phone manner .I couldn’t fault the whole team at the shirley branch .
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Terrible Letting's ...
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1 Star Review
By : 'Ms' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : CR8
10 May 2019
People found this helpful6
Sloppy, unprofessional service.
My experience has been disastrous from day 1.
Constantly having to chasing for a response, the team are inexperienced and simply do not care. The service is not worth the management fee's. Resulting in wasted time and additional stress as apposed to managing... Read Full Review
Services : Letting( As a Owner )Date: 9th May 2019
Sloppy, unprofessional service. My experience has been disastrous from day 1. Constantly having to chasing for a response, the team are inexperienced and simply do not care. The service is not worth the management fee's. Resulting in wasted time and additional stress as apposed to managing the tenant directly. Completely fed up with this team and regret the day I found them. Save yourself the unnecessary headache and go else where for letting services.
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We went with Cubbit and west ...
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1 Star Review
By : 'Yeliz' Services : Sales( As a Vendor ) Sold price : £380 Would you recommend ? : No Postcode : CR0
22 Feb 2016
People found this helpful4
We went with Cubbit and west Shirley. The manager Danny said we could go multi agency but then made us sign a sole agency agreement with out telling us. 20 weeks contract plus 2 weeks notice. If were to market the property online or with an agency or sell privately we havento pay cubitt and west... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Feb 2016
We went with Cubbit and west Shirley. The manager Danny said we could go multi agency but then made us sign a sole agency agreement with out telling us. 20 weeks contract plus 2 weeks notice. If were to market the property online or with an agency or sell privately we havento pay cubitt and west £6.000 +.
We had high interest on the property but the manager forced us to go with one typical buyer at a low offer. Lost us £20.000 as other buyers was willing to pay £400.000 +. He stated thet they were putting 50% deposit down and they could get a mortgage straight away. Lies lies lies. 4 months on and still waiting. They lied to us that the buyer had applied mortgage and exchange will be done by february so I sold most of my furniture packed and got a place to rent.
The buyer is self employed and has to wait for April 2016 to get his paper work then he is able to get a mortgage. Every time we called they came to us with different story and draged us this long. We called to pull out as we were in too much stress and had enough of the terrible servive and their lies. complained about how rude the manager was and he was making bad comments about me to my husband over the phone. I had said that the property prices had gone up and that we had been draged for 4 months waiting for nothing. In 4 months a contract would be exchaged. I solicitor informed us that nothing is done because the buyer cant apply till 2016 April.
When my husband said that we are not selling the house anymore the manager said "oh i was about to call you to book the survey" in the evening at the time they are about to close. This buyer can't even apply until April 2016 so how can you book a survey. They had been making lies all this time and it was going to carry on until May or June.
It was a nightmare, i regret it so much going for cubitt and west. The manager made us loose money, time and put us in too much stress.. please do not ho through what I have been experiencing with them. They work for the buyers not for the seller and expects us to pay £6.000 plus for fees.
I strongly DO NOT recommend them to anyone.
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C&W helped us find a ...
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5 Star Review
By : 'Amanda' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CR0
26 Feb 2014
People found this helpful0
C&W helped us find a great property at a price we could afford. They were really professional and helped us with lots of questions and contacting the previous owner to sort out details. They also helped a lot by pushing the solicitor when he was doing absolutely nothing! They were good at... Read Full Review
C&W helped us find a great property at a price we could afford. They were really professional and helped us with lots of questions and contacting the previous owner to sort out details. They also helped a lot by pushing the solicitor when he was doing absolutely nothing! They were good at keeping in contact and keeping us up to date, and always returned calls promptly.
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Danny came and viewed our ...
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5 Star Review
Danny
By : 'Zena' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CR0
1 Nov 2013
People found this helpful0
Danny came and viewed our house and gave a quote on 15/4/13. Open house viewings on 4/5/13 and accepted an offer on 13/5/13.
The overall service we received from Cubitt & West was brilliant. When we called the office each member of staff was familiar with the ongoing sale of our property so... Read Full Review
Danny came and viewed our house and gave a quote on 15/4/13. Open house viewings on 4/5/13 and accepted an offer on 13/5/13. The overall service we received from Cubitt & West was brilliant. When we called the office each member of staff was familiar with the ongoing sale of our property so it was never a case of having to speak with a specific agent... We were kept informed every step of the way and the agents were more than happy to make enquiries on our behalf wth the agent we were buying from. All members of staff were polite and courteous at all times. If you are lking to sell your property then i strongly recommend you give Danny and his team a call.
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Would never deal with again, ...
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1 Star Review
By : 'kev' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : CR0
14 Oct 2013
People found this helpful0
Would never deal with again, forced my signature on a debit debit, also refused to pay back deposit even after promising to do so, made up different storys eachtime, they never return phone... Read Full Review
Services : Letting( As a Tenant )Date: 14th Oct 2013
Would never deal with again, forced my signature on a debit debit, also refused to pay back deposit even after promising to do so, made up different storys eachtime, they never return phone calls
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I am very sorry to hear that you have experienced bad service from us and I would very much like the opportunity to investigate your situation. If you would give me the details of the property that...
Julie offered a professional ...
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5 Star Review
Julie
By : 'Sellers' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CR0
29 Sept 2013
People found this helpful0
Julie offered a professional service from the start. She listened to our requests which is a quality many professionals lack nowadays. She was efficient, responding promptly to any queries we had and was also instrumental in assisting us with the purchase of a property too. We would recommend... Read Full Review
Services : Sales( As a Vendor )Date: 29th Sep 2013
Julie offered a professional service from the start. She listened to our requests which is a quality many professionals lack nowadays. She was efficient, responding promptly to any queries we had and was also instrumental in assisting us with the purchase of a property too. We would recommend Julie to any prospective purchasers/vendors.
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I can't recommend the team ...
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5 Star Review
Julie
Danny
By : 'MartinA' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CR0
13 Sept 2013
People found this helpful1
I can't recommend the team at Cubitt and West in Shirley highly enough. From the start valuing my flat, the excellent copy and photography, right through to the completetion. The team kept me updated at all times and went far and above what was expected to make sure the completion happened at a... Read Full Review
Services : Sales( As a Vendor )Date: 12th Sep 2013
I can't recommend the team at Cubitt and West in Shirley highly enough. From the start valuing my flat, the excellent copy and photography, right through to the completetion. The team kept me updated at all times and went far and above what was expected to make sure the completion happened at a time convenient to the entire chain. Danny, Julie, Lauren and mortgage adviser Lauren all deserve a special mention for their work especially when there were some wobbles with other people in the chain. I was told moving house is one of the most stressful things you can do, thanks to them my move went smoothly and was pretty stress free.
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I found Cubitts to be really ...
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5 Star Review
Danny
By : 'Kirsty' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : BN10
9 Sept 2013
People found this helpful0
I found Cubitts to be really helpful and professional. As soon as we went in to get details we were looking at properties that afternoon. We weren't rushed at all when viewing. Anytime I needed to contact Danny he would always ring me straight back with the answers to the questions we were never... Read Full Review
I found Cubitts to be really helpful and professional. As soon as we went in to get details we were looking at properties that afternoon. We weren't rushed at all when viewing. Anytime I needed to contact Danny he would always ring me straight back with the answers to the questions we were never left waiting. The whole team were very helpful.
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These two ladies have been ...
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5 Star Review
Sian
Jessie
By : 'Sanmuel' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CR0
29 Aug 2013
People found this helpful0
These two ladies have been outstanding, always contacting me when I and my partner Elizabeth delayed in providing an information they needed to enable them proceed further with our application for the flat. Very polite, courteous and understanding, I will recommend them to any of my friends or... Read Full Review
Sanmuel Owusu & Elizabeth Abdulaziz said about Cubitt & West
Services : Letting( As a Tenant )Date: 28th Aug 2013
These two ladies have been outstanding, always contacting me when I and my partner Elizabeth delayed in providing an information they needed to enable them proceed further with our application for the flat. Very polite, courteous and understanding, I will recommend them to any of my friends or anybody I know needing direction in either buying or renting a property.
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I only had a week to find and ...
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5 Star Review
Jessie
By : 'Luis' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE25
4 Jul 2013
People found this helpful0
I only had a week to find and to move in a lovely 3-bedroom house when I contacted Cubitt & West regarding one of their latest ads. Miss Jessie Turner was on the other end of the line. She kindly agreed to my urgent request to view the property in a few hours, although later I had to reschedule ... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jul 2013
I only had a week to find and to move in a lovely 3-bedroom house when I contacted Cubitt & West regarding one of their latest ads. Miss Jessie Turner was on the other end of the line. She kindly agreed to my urgent request to view the property in a few hours, although later I had to reschedule for early morning next day - which was absolutely no problem for her. I loved the property, and she knew everything I asked about it during the viewing. That gave me the confidence to make an offer straightaway, dismissing other properties I had seen before and another scheduled for the next day. Moments later, she emailed me all the documents I needed to fill out for the letting. Although it took me about three days to gather all the supporting documents, Miss Turner speedily arranged my tenant referencing checks with the HomeLet company. Two days later I visited her at the agency to sign the tenancy agreement, moving in my beautiful house immediately after. Miss Turner also managed to find me an alternative accommodation in the eventuality that I could not move in the same day I had to leave my previous flat. I am very pleased with her assistance, diligence and professionalism, and I know I can contact her any time with enquiries about my house or general advice on lettings and sales.
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For renting out the property ...
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5 Star Review
Tasmin
Arlo
By : 'Jay' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CR0
28 Feb 2013
People found this helpful5
For renting out the property 3, the vale in shirley, Tasmin was a great help. She was very thorough and patient with us and was always available to answer any questions we had regarding the property. The dealings were smooth and we are really satisfied with the service she and Arlo provided. They... Read Full Review
Services : Letting( As a Tenant )Date: 28th Feb 2013
For renting out the property 3, the vale in shirley, Tasmin was a great help. She was very thorough and patient with us and was always available to answer any questions we had regarding the property. The dealings were smooth and we are really satisfied with the service she and Arlo provided. They were very professional during the entire cycle, right from property viewing, the way the inventory check was conducted, the contract agreement etc. I would really recommend Tasmin or Arlo and there by Cubitt and West to my friend's circle and will definitely use them in future.
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They where very helpful and ...
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5 Star Review
Tasmin
Arlo
By : 'Emeka' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CR0
28 Feb 2013
People found this helpful5
They where very helpful and professional in their dealings with customers helping you to make the right choice and decision. they where as honest as possible with their informations and allows you to make your mind up without being pushed into it in a rush.
They have quit a good number of... Read Full Review
Services : Letting( As a Tenant )Date: 28th Feb 2013
They where very helpful and professional in their dealings with customers helping you to make the right choice and decision. they where as honest as possible with their informations and allows you to make your mind up without being pushed into it in a rush. They have quit a good number of properties to choose from around your choice areas of search and you are sure to be assisted in every possible way in getting what will suite your needs. Tasmin in particular piloted my search and kept her promise " that she will find me what will meet my needs" until I got the flat and am very pleased with it.
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My mother recently purchased ...
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2 Star Review
By : 'Mrs' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : CR0
27 Nov 2012
People found this helpful0
My mother recently purchased her first ever property through cubitt and west. Although the girl that showed her around initially was very good , once the sale was agreed everything went down hill. She was never kept updated and I personally had to progress the sale. The manager of the office was... Read Full Review
My mother recently purchased her first ever property through cubitt and west. Although the girl that showed her around initially was very good , once the sale was agreed everything went down hill. She was never kept updated and I personally had to progress the sale. The manager of the office was very patronising and showed a complete lack of empathy. I won't be using them again and wouldn't recommend them.
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Had a problem with my ...
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5 Star Review
Arlo
Tasmin
By : 'Alice' Services : Letting( As a Owner ) Would you recommend ? : Yes
31 Oct 2012
People found this helpful5
Had a problem with my previous agent but live abroad so got my brother to show the property to a few agents. He met with Arlo and even if at first sight Cubitts fees seemed much higher than all the rest, my brother told me that if i was to trust an agent to fully manage the property while living... Read Full Review
Services : Letting( As a Owner )Date: 31st Oct 2012
Had a problem with my previous agent but live abroad so got my brother to show the property to a few agents. He met with Arlo and even if at first sight Cubitts fees seemed much higher than all the rest, my brother told me that if i was to trust an agent to fully manage the property while living abroad, then Cubitt was the only way to go.
After the initial contact with Arlo, I continued contact with Tasmin who has been completely amazing. Unfourtunately the previous agent did not do their job properly meaning that the property had to be in rentable standard before we could get someone in. However, Tasmin was able to help with that process and in parallel showed the property to potential tenants, checked their references etc meaning that the property did not stay empty for long. which helped me out because the mismanagement by the previous agent meant that the property was empty for 3 months.
Commnunication with Tasmin has been excellent and she updated me throughout the tenant search process which made me feel secure. She responds quickly to the tenants needs so i am sure the tenants would write a similar review.
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Arlo and Tasmin have been ...
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5 Star Review
Tasmin
Arlo
By : 'Shamsa' Services : Letting( As a Owner ) Would you recommend ? : Yes
24 Oct 2012
People found this helpful5
Arlo and Tasmin have been great, I bought my apartment almost three years ago and needed to put it up on rent ASAP. This is my first experience as a landlady and everything has gone smoothly.
Arlo and Tasmin were very accommodating in coming to meet me and see my apartment, take photographs and... Read Full Review
Services : Letting( As a Owner )Date: 24th Oct 2012
Arlo and Tasmin have been great, I bought my apartment almost three years ago and needed to put it up on rent ASAP. This is my first experience as a landlady and everything has gone smoothly. Arlo and Tasmin were very accommodating in coming to meet me and see my apartment, take photographs and advise on the best way forward. This was great given the long hours I work, I really appreciated them giving up their evenings to work around my schedule. They listened to my needs and managed my expectations realistically. Within two days I had viewings and within a week I had chosen a suitable tenant. As I live in a private apartment block amongst working professionals it was very important to have a reliable tenant, again the Cubitt and West team were thorough in their checks and references. The team have been great in communicating with me via phone and email, this is very important as there were aspects of the paperwork I did not fully understand and it was a relief to have straight answers. I am very impressed and have recommended this team to others, they are friendly, reliable, efficient, helpful, realistic and my turnaround time for getting the flat rented out was very quick. Job well done, keep it up!
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Tasmin was very efficient and ...
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5 Star Review
Tasmin
By : 'BS' Services : Letting( As a Tenant ) Would you recommend ? : Yes
24 Oct 2012
People found this helpful1
Tasmin was very efficient and courteous throughout the whole reference and moving in process, ensuring that it went very smoothly. Since moving in she has been an excellent communicator between us and the landlord. Thus enabling repairs and maintenance work to be dealt with cordially.
We are... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Oct 2012
Tasmin was very efficient and courteous throughout the whole reference and moving in process, ensuring that it went very smoothly. Since moving in she has been an excellent communicator between us and the landlord. Thus enabling repairs and maintenance work to be dealt with cordially.
We are very happy with the service we have currently received from Tasmin.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.