Services : Property Management( )Date: 21st Feb 2020
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We were new to letting out ...
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1 Star Review
By : 'Landlord' Services : Letting( As a Owner ) Rent PCM : £450 Would you recommend ? : No Postcode : G72
8 Apr 2017
People found this helpful2
We were new to letting out property so chose a name we knew but if turned out to be mistake. They mismanaged the tenants, mismanaged the issues reported by tenants, failed to act on our instruction and failes to communicate to the expected level. The property was suffering from a condensation... Read Full Review
Services : Letting( As a Owner )Date: 7th Apr 2017
We were new to letting out property so chose a name we knew but if turned out to be mistake. They mismanaged the tenants, mismanaged the issues reported by tenants, failed to act on our instruction and failes to communicate to the expected level. The property was suffering from a condensation issue mainly due to tenant behaviour. They arranged a quote for 7k to resolve. Yes, 7k. They have no idea how to manage common place scenarios. We have since had an independent survey done which confirmed condensation due to tenants living behaviour and recommended a single air vent. Which cost us less than 100 to install. We lost tenants due to their terrible service. Stay well clear folks. Go with a local agent. Countrywide are incompetent to say the least.
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I contracted Countrywide to ...
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1 Star Review
By : 'S' Services : Sales( Prospective Vendor/Buyer ) Rent PCM : £570 Would you recommend ? : No Postcode : G74
5 Dec 2014
People found this helpful3
I contracted Countrywide to sell our flat in East Kilbride and am very disappointed by their service. Not only did they fail to secure a buyer despite at least 2 serious viewers, they also recommended their rental branch in Hamilton which provided very poor service as well. I encourage all... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 5th Dec 2014
I contracted Countrywide to sell our flat in East Kilbride and am very disappointed by their service. Not only did they fail to secure a buyer despite at least 2 serious viewers, they also recommended their rental branch in Hamilton which provided very poor service as well. I encourage all potential owners to review the extremly small print in the contract to the extent that you are clear on Countrywide charges should they fail to sell your home and you are forced to remove it from marketing. You will be charged over £250 to market it and a further £240 to remove it! When you complain they take over 5 weeks to respond and then tell you that they are indeed able to charge a further marketing fee of £100 per quarter!!! Their rental office in Hamilton is a shambles, rental took 5 months instead of promised 4 weeks. Staff leaving to reveal miscommunications to potential tenants and recommending tenants that clearly have failed credit assesment. In summary, I would not recommend this agent for either sales or rental.
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Awards won by Countrywide Scotland, East Kilbride G74 1JR