78% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.
Latest Reviews
28th Jul 2022
reviewed by 'Lynne'
9th Jul 2021
reviewed by 'Kevin Drain'
4th Jun 2020
reviewed by 'Barbara'
27th Apr 2019
reviewed by 'Fiona'
17th Apr 2019
reviewed by 'Great'
10th Apr 2019
reviewed by 'Louise'
Opening Hours
Address
Charters Estate Agents
66 High Street
Alton
Hampshire
GU34 1ET
01420 87666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 100% | £325,000 | £550,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 7 | 2 | 6 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jul 28,2022
Jul 28,2022
0
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We loved working with Sarah and the team from the outset. We selected Charters based on reviews and local word of mouth.
Sarah arrived promptly and during that initial visit demonstrated wide local knowledge and professional insight. She has been incredibly helpful throughout and attentive, ...
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Jul 09,2021
Jul 09,2021
0
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Great service - Called on late Thursday afternoon, first viewing Saturday 1000hrs, asking price offer by 1200hrs on Saturday. Property sold before it was ever formally listed or on Rightmove. The price achieved was way above our best expectations, with everything wrapped up in 6 weeks.
...
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Jun 04,2020
Jun 04,2020
0
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Sarah and Jonathan provided an absolutely excellent service in our house sale. The valuation of it was spot on and they were both professional, proactive and charming in these "unprecedented times". They kept us fully in the loop throughout the last few months and were ...
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Apr 27,2019
Apr 27,2019
0
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Had a professional and proactive service from all at Charters when we sold our house with them - thank you Sarah, Hayley, Jamie, Johnathan & Ellie. Very responsive and supportive without being pushy. Definitely recommend them....
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Comment on agent fees
Competitive.
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Apr 17,2019
Apr 17,2019
0
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Hayley was professional at all times and had prepared for the viewing and meeting us very thoroughly. She was able to answer questions in detail and dealt with all of our concerns. She was friendly and helpful throughout and made the viewing really enjoyable. It ...
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Apr 10,2019
Apr 10,2019
2
people found
this helpful
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We have been extremely impressed by Hayley. She certainly gets things done. She is very driven, knows the housing market and has a very charming way of dealing with people. I would not hesitate in recommending Hayley. Excellent and faultless in every respect....
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Apr 10,2019
Apr 10,2019
2
people found
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Found Hayley to be very proffessional and knowledgable. Kept us in the loop and nothing was too much trouble. Would definite recommend....
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Comment on agent fees
All good with most of the agents when I rang.
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Apr 09,2019
Apr 09,2019
2
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this helpful
We were dealt with professionally and competently by the team in Alton. Particularly Sarah, Jonathon, Hayley and Ellie.
They kept us well informed throughout the whole process and gave good advice in a difficult market.
These guys are some of the best estate agents around. ...
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Comment on agent fees
About average.
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Apr 05,2019
Apr 05,2019
2
people found
this helpful
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On finding out first thing in the morning, that the house that we were purchasing had fallen through, due to the lady's personal circumstances, I contacted Hayley.
Hayley said don't worry, and that she knew of another house, of which wasn't on the market, but ...
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Mar 27,2019
Mar 27,2019
2
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this helpful
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Great experience using charters Alton as first time buyers. Sales manager Haley I would highly recommend! All staff incedibly professional and friendly....
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Comment on agent fees
Good
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Mar 27,2019
Mar 27,2019
2
people found
this helpful
this helpful
Our viewing of the property was carried out with Hayley. She didn't rush us, explaining everything clearly about the property. Hayley is so cheerful, and we loved the property so much, that we asked to look around again, which Hayley did with pleasure.
We felt ...
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Mar 27,2019
Mar 27,2019
2
people found
this helpful
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Hayley has done a fantastic job selling my house in a difficult market. She has gone above and beyond what I would expect an estate agent to do....
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Comment on agent fees
Very reasonable estate agents fees
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Mar 27,2019
Mar 27,2019
2
people found
this helpful
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The Charters team in Alton and in particular Hayley were extremely professional and proactive when dealing with my property. They produced a good level of viewings from the start and kept me regularly updated throughout the process. I would highly recommend Hayley and the team ...
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Mar 26,2019
Mar 26,2019
2
people found
this helpful
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The team at Charters in Alton were very patient and understanding when dealing with my property, especially as the sellers market for maisonettes had hit a low....
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Comment on agent fees
The agents fees were in line with the other agents based in Alton so I deemed them to be fair
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Jan 22,2019
Jan 22,2019
2
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this helpful
this helpful
I used Charters to sell our development in Four Marks. I retained the services of their Alton branch and Land & New Homes department and both worked tirelessly on my behalf to help me secure a site in central Alton against much competition. Once on site, ...
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Comment on agent fees
Very fair
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Apr 15,2016
Apr 15,2016
7
people found
this helpful
this helpful
If I could choose half a star I would. This agency is such a let down. All promises, absolutely no proactive staff, same excuses time and time again, very wrong evaluations and absolutely no idea how to sell.
Don't be fooled by well dressed office, ...
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What agent could do to change your mind?
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Comment on agent fees
Average
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 11:14 AM 08/04/2019 by allAgents
