“Professional performance in a somewhat less active marketplaceDealt with paperwork ......”
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4 Star Review
Sep 12,2014
By:
'leon'
Sep 12,2014
Services: Lettings (as a Landlord)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: NW1
Lettings (as a Landlord)
Rent PCM: £1000 Postcode: NW1
0people found this helpful
Professional performance in a somewhat less active marketplace
Dealt with paperwork with usual efficiency
Good quality and reliable tenants always achieved... read full review
“I have used Black Katz for the last 10 years. they ......”
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5 Star Review
Sep 12,2014
Zia
By:
'AY'
Sep 12,2014
Services: Lettings (as a Landlord)
Rent PCM: £2 Would you recommend?: Yes
Postcode: NW1
Lettings (as a Landlord)
Rent PCM: £2 Postcode: NW1
0people found this helpful
I have used Black Katz for the last 10 years. they are professional, courteous and proactive. They keep me updated and their charges are reasonable.... read full review
“Arrogant, "*" and "*". Three words that perfectly sum up my experience ......”
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1 Star Review
Aug 21,2014
By:
'Hugo'
Aug 21,2014
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: No
Postcode: N19
Lettings (as a Tenant)
Rent PCM: £600 Postcode: N19
7people found this helpful
Arrogant, "*" and "*". Three words that perfectly sum up my experience with Black Katz.
Alarm bells should have been ringing from the start when on our first visit, an estate agent called George had the temerity to say he couldn't be bothered to take us to ... read full review
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(1)
Hugo,
we are sorry that you have felt the need to complain. We hope that we act at all times in a professional manner and have a great relationship with our tenants. Please provide your property address and we will investigate your allegations. Apologies again that you have felt the need to complain.
Regards,
ANDREW BLACK ...
“They initially told us one fee and then increased it ......”
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1 Star Review
Jul 07,2014
By:
'bob'
Jul 07,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BORI
Lettings (as a Landlord)
Postcode: BORI
7people found this helpful
They initially told us one fee and then increased it just before the signing. They did not tell the truth to our tenants. I will never ever use them again... read full review
Comment on agent fees
They never tell you the truth and change fees. They have also misled our tenants. I will never use them again
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(1)
I am sorry that you have felt the need to complain. We work very hard at providing good customer service which is why we get so many good reviews. We are very, very clear on all our fees and NEVER lie to tenants. These are very serious allegations, please provide the property address and further details and we will urgently carry out a full investigation and come back to you.
We look forward to hearing from you.
ANDREW BLACK ...
“We got a very good first impression of Blackkatz and ......”
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1 Star Review
May 08,2014
By:
'Nick'
May 08,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
7people found this helpful
We got a very good first impression of Blackkatz and without a doubt we did pay the first deposit, After that the hell on earth started, the price went up, we where given a contract that did included fees we never been told, The administration ... read full review
“Blackkatz are TERRIBLE, avoid them at all costs. They are ......”
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1 Star Review
Apr 22,2014
By:
'katiek'
Apr 22,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6people found this helpful
Blackkatz are TERRIBLE, avoid them at all costs. They are very unhelpful, unfair and totally unprofessional. Save yourself and avoid using blackkatz. There raised our rent 2 weeks before we moved back in in september (after being away in summer) meaning that we had no time ... read full review
“Dealing with BlackKatz was a pleasure, I was looking for ......”
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5 Star Review
Mar 04,2014
By:
'HappyAna'
Mar 04,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
Dealing with BlackKatz was a pleasure, I was looking for a place to rent for weeks and when I called them they showed me one flat and... bingo! The agent (Marc) had real knowledge of the Camden area, he drove me around and gave me ... read full review
“They helped us through the process and weren't pushy at ......”
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5 Star Review
Nov 05,2013
Zia
By:
'Matt'
Nov 05,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
Lettings (as a Tenant)
Postcode: NW3
0people found this helpful
They helped us through the process and weren't pushy at all. Jordan even went into work on his day off to help us get the offer through. Cheers guys.... read full review
“Black Katz are by far one of the most shambolic ......”
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1 Star Review
Oct 03,2013
By:
'NoName'
Oct 03,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
6people found this helpful
Black Katz are by far one of the most shambolic businesses I have come across. Having rented from them for a year I can safely say to anyone that they should run a mile in the opposite direction before considering renting through them.
Myself and ... read full review
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(2)
Black catz
What can i say
I am renting a property from them now.
We had a roof leak and had no electricity for 4 months and guess what we still do not have electricity.
This company shoul d be reviewed as it is terrible
A lot of people have not had their deposits back and we are worried to.
Black catz will take your money and the owner will spend it no some new tyres on his new porchse
Choose foxtons all day
If your reading this black catz you should be ashamed of yoursel ...
“Black Katz are simply the worst estate agents I have ......”
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1 Star Review
Sep 21,2013
By:
'Annoyed'
Sep 21,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
4people found this helpful
Black Katz are simply the worst estate agents I have ever come across. Whilst they were attentive and friendly in showing us properties once the contract was signed we could never get hold of anyone. we had no electricity for 4 days and they wouldnt put ... read full review
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(1)
We are sorry that you have felt the need to complain. We want all our tenants and landlords to be happy with the service they receive and work very hard at this which is why we get so many positive reviews. If you can please forward your property address we will look into matters ASAP. Again, we are sorry that you have felt the need to complain.
We look forward to hearing from you.
Regards,
ANDREW BLACK ...
“I recently rented a flat from Black Katz, and I ......”
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3 Star Review
Sep 03,2013
By:
'JC'
Sep 03,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
2people found this helpful
I recently rented a flat from Black Katz, and I must say that the agent was awesome, George was attentive, helpful and a credit to the organisation.
Once everything was signed however and I was handed over to the management team the problems started.
The ... read full review
“Black Katz were a pleasure to work with - really ......”
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5 Star Review
Jul 15,2013
Lauren
By:
'anna'
Jul 15,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
Black Katz were a pleasure to work with - really friendly and positive - they gave us the heads up on a flat before it went on the market and negotiated a great rent for us that we are really happy with.
Lauren and Caley ... read full review
“This estate agents was fantastic, could not have been more ......”
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5 Star Review
Jul 03,2013
By:
'Jossmi'
Jul 03,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Lettings (as a Tenant)
Postcode: N7
0people found this helpful
This estate agents was fantastic, could not have been more helpful from the word go. After emailing them one evening along with several other estate agents, they were the first to call in the morning and the person calling (George) was so helpful, I turned ... read full review
“John was an excellent estate agent - he got us ......”
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5 Star Review
May 27,2013
By:
'Georgina'
May 27,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Lettings (as a Tenant)
Postcode: N7
0people found this helpful
John was an excellent estate agent - he got us a viewing at a flat that matched our exact requirements within a few hours of it coming on the market, and we put down a deposit on the day. Everyone at Black Katz was incredibly ... read full review
“Although Black Katz were great for finding us flats to ......”
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1 Star Review
May 16,2013
By:
'Tidy'
May 16,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N7
Lettings (as a Tenant)
Postcode: N7
8people found this helpful
Although Black Katz were great for finding us flats to view, it was when a flat had been chosen that problems started to arrise. When we first started searching with them, we gave them the date range that we were able to move within. Each ... read full review
What agent could do to change your mind?
Don't lie to your clients and if it was truly a mistake that causes them extra hassle, make an effort to show you're sorry.
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(2)
We got a very good first impression of Blackkatz and without a doubt we did pay the first deposit, After that the hell on earth started, the price went up, we where given a contract that did included fees we never been told, The administration Lady was the absolutely worst, she did harass us, change the deal, started to push us in a way that mad us feel like there might be something dodgy going on, and yes there was, the flat was still on advert so I would not be surprised if there is a lot of p ...
“Very helpful whilst I was looking for a property. Unlike ......”
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4 Star Review
Apr 09,2013
By:
'rb'
Apr 09,2013
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: NW6
Lettings (Prospective customer)
Postcode: NW6
0people found this helpful
Very helpful whilst I was looking for a property. Unlike many other agencies keep a record of who you are and what you are looking for. Professional and friendly.... read full review
“Caley was able to find us two flats over the ......”
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5 Star Review
Apr 09,2013
By:
'Cristina'
Apr 09,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
Lettings (as a Tenant)
Postcode: NW3
0people found this helpful
Caley was able to find us two flats over the past two years, therefore I decided to ask him for help again for our current search. He has always been very kind and helpful and did his job with dedication and passion. Our search wasn't ... read full review
“Genuinely helpful and professional agency. I didn't know Black Katz ......”
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5 Star Review
Apr 04,2013
By:
'M'
Apr 04,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
Genuinely helpful and professional agency. I didn't know Black Katz were as well established as they are. Everyone was polite, friendly, and helpful - and very patient, as my demands were optimistic for my budget.
James showed me a long list of properties and never ... read full review
“I have had a pleasure to meet a John Curry, ......”
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5 Star Review
Mar 26,2013
By:
'Judith'
Mar 26,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
I have had a pleasure to meet a John Curry, an Agent who has been providing me from the beginning a clear and quick response to my needs related in searching flat
Thanks to him I found what I was looking for and I feel ... read full review
“I dealt with John Curry. Good things are those made ......”
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5 Star Review
Mar 26,2013
By:
'Carlos'
Mar 26,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
I dealt with John Curry. Good things are those made easy, simple and fast and that's the way everything went with John. 1st property I saw, I liked it and 20min later I was signing a pre-agreement. I would highly recommend him (the agency) to ... read full review
“My phone enquires were dealth with promply, and I felt ......”
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5 Star Review
Mar 21,2013
By:
'Stephen'
Mar 21,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Postcode: N1
0people found this helpful
My phone enquires were dealth with promply, and I felt I could trust the advice given. The staff were helpful and friendly, and would quickly, for instance, supply invoices I had lost, and would help in other ways. They were good at getting repairs done ... read full review
“I dealt with Senior Negotiator, John Curry recently when I ......”
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5 Star Review
Mar 12,2013
By:
'Sarah-Jane'
Mar 12,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
Lettings (as a Tenant)
Postcode: NW3
0people found this helpful
I dealt with Senior Negotiator, John Curry recently when I approached Black Katz urgently looking for a rental property.
John went well out of his way on a Friday evening to drive us to the Camden office to fill in the agreement and make the ... read full review
“Black Katz have been very good and understanding, unlike most ......”
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4 Star Review
Mar 12,2013
Zia
By:
'Deb'
Mar 12,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
Black Katz have been very good and understanding, unlike most other agents Black Katz actually find for you what you are looking for within your budget. I can certainly recommend them and would use them again.... read full review
“Very efficient and hassle free service. Zia knows the area ......”
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1 Star Review
Jan 16,2013
Zia
Lauren
By:
'Monty65'
Jan 16,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Landlord)
Postcode: NW1
5people found this helpful
Very efficient and hassle free service. Zia knows the area very well so had a good sense of appropriate rental etc. there was a seamless transition between old tenant and new tenant which suggests lots of potential clients log into the site.
Contractural issues were ... read full review
“From the start John was really friendly,helpful and efficient, ......”
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5 Star Review
Nov 20,2012
By:
'Jade'
Nov 20,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
From the start John was really friendly,helpful and efficient, he drove us to all the viewings and found us a flat the same day we walked in.... read full review
“This has been my second letting with Black Katz and, ......”
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5 Star Review
Nov 19,2012
Zia
By:
'Adele'
Nov 19,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
1people found this helpful
This has been my second letting with Black Katz and, as a Landlord, I can honestly say they have been brilliant, in every aspect, and to date, have found great Tenants. In particular I must mention, Zia, based in the Camden branch, who has been ... read full review
“I talked to Zia an evening, and he arranged for ......”
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5 Star Review
Nov 08,2012
Zia
By:
'Enrico'
Nov 08,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
1people found this helpful
I talked to Zia an evening, and he arranged for me a lot of views with Kale so I've found what I was searching for in about 2 days! They're all very friendly and professional. They're highly recommended.... read full review
“What a bunch of INCOMPETENT buffoons. Seriously, use Black Cant's ......”
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1 Star Review
Oct 16,2012
By:
'Typical'
Oct 16,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6people found this helpful
What a bunch of INCOMPETENT buffoons. Seriously, use Black Cant's only if you want to be ignored and treated unprofessionally. They really don't care about you, and take your money without any consideration. They probably should be selling ice cream rather than real estate.
Aaron ... read full review
“John was really friendly and approachable. He drove me to ......”
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4 Star Review
Sep 28,2012
By:
'Shannon'
Sep 28,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
John was really friendly and approachable. He drove me to see the property which saved me a lot of time, and accompanied us to the contract signing to make sure we met up with the estate managers okay. I'd definitely recommend him to anyone looking ... read full review
“Alisa has been amazing at arranging maintenance repairs for our ......”
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5 Star Review
Aug 09,2012
By:
'Rebecca'
Aug 09,2012
Services: They manage our building
Would you recommend?: Yes
Postcode:
They manage our building
Postcode:
0people found this helpful
Alisa has been amazing at arranging maintenance repairs for our flat. She is the only person we have dealt with at BlackKatz and has helped us everytime. Thanks Alisa your help has been greatly apreciated!!... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:09 PM 25/07/2016 by allAgents
Awards won by Black Katz, London NW1 7PP
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