Lisa was very helpful (and patient!) when it came to supporting us through the checks process . She was responsive and answered all questions that we had, and made the process easy to follow and problem... Read Full Review

Rented my 1 bedroom with BlackKatz and within 24hrs they had a tenant for me. As I first time landlord I appreciate Dani and Zia keeping me in the loop and helping me understand my... Read Full Review

I loved how Lisa handled all the process and made it so easy for me. I'm very happy with the provided... Read Full Review

Black Katz is a very professional and efficient team, they are worried about every single detail, Lisa and Pippa are very supportive when you require their assistance, You can trust in their... Read Full Review

Lisa, was great to deal with, quick to respond and always helpful. She explained the process and guided us... Read Full Review

From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never answered us. To finish we left that house because they passed us and... Read Full Review

I have been dealing with Black Katz as letting agents for 2 years, they have always been accommodating and flexible with requests and the staff are friendly and... Read Full Review

Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally... Read Full Review

Lisa at BlackCatz made the process of starting our tenancy extremely smooth and efficient! She was incredibly patient and easy to work... Read Full Review

Lisa was so helpful, friendly and went completely above and beyond to ensure everything was done quickly. Such great service and communication. Couldn't recommend Lisa & Black Katz... Read Full Review

So far the Black katz had been helpful. I shall particularly name Morgan who had handled my tenancy issue efficiently and... Read Full Review

Lisa was very helpful and always responded quickly. The process was easy and smooth and the application form was... Read Full Review

I walked into Black Katz Camden with zero expectations except the ones I'd inherited from my previous encounters with estate agencies. The staff at this branch could not have done more to not only completely exceed those expectations, but set an entirely new standard for how I think the job... Read Full Review

I had been looking for a place to live in London for months and needed to move in extremely quickly. The staff member Lisa Onion, helped me complete and provide all the paper work with such speed and efficiency as well as made sure I could move in as soon as possible. If I had any questions I could ... Read Full Review

Really poor as an agent. Lacked all sense of organisation or ownership when problems arose. Their one and only goal was to get viewings done and contracts signed before they abandoned any responsibility. They next resurfaced only once notice had been given and at this point they became very pushy,... Read Full Review

This company has made me and my friend homeless. We handed in our notices and then despite us having glowing references and my friend having a full years rent in her account they refused us as tenants at the last minute because she was a freelancer - despite the fact she earns more than enough to... Read Full Review

Horrible experience. The guys from the crouch end office are nice and helpful. However wait until you got to move out. Its been 37 days since we moved and we haven't yet received our deposit. No photos of damages te deductions- not answering to emails after a week and having to call them to... Read Full Review

Black Katz were very helpful right from the get go. When we first spoke to them, they took us round three houses that they thought might be appropriate for us, from these houses, we found the house that we decided to rent. The whole process was very efficient and effective. Caley was incredibly... Read Full Review

I am very satisfied for service , fast good feedback and easy communication, during onsite view on time and very get 100%... Read Full Review

They were really efficients and helpfull with us. The workers are really nice, proactive and they give you really quick response about... Read Full Review