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Loughborough, LE11
4.5/5, 24 Reviews
79% Recommended
100% sales valuation accuracy
75% sales fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 75.00% | £123,000 | £325,000 |
Address
Belvoir
62A Ashby Road, Loughborough, Leicestershire
LE11 3AE
01509 260777, 01509 260888
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Belvoir Branches (View All 199)
Highly ...
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5 Star Review
Ash
Dillan
By : 'Theo'
Services : Sales( As a Vendor )
Sold price : £232000
Would you recommend ? : Yes
Postcode : LE12
21 Jan 2025
People found this helpful0
Belvoir managed my property 9 years and dealt with every aspect from arranging viewings prospective tenants, to organising maintenance and ensuring that I was kept up to date with documentation to be compliant as a landlord. When we decided to sell our house as firsttime sellers, Ash and Dillan... Read Full Review
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Theo De Vies said about Belvoir
Services : Sales( As a Vendor )Date: 21st Jan 2025
Belvoir managed my property 9 years and dealt with every aspect from arranging viewings prospective tenants, to organising maintenance and ensuring that I was kept up to date with documentation to be compliant as a landlord. When we decided to sell our house as firsttime sellers, Ash and Dillan were able to talk us through the process and maintained excellent communication throughout. I cannot recommend their customercentred approach highly enough - in fact, I cannot think of one negative aspect of our experience working with them almost a decade. Thank you so much, we really appreciate all of your help and guidance.
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Smooth and highly ...
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5 Star Review
By : 'Mohsin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11
25 Nov 2024
People found this helpful0
I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for her cooperation during the entire process and making it a hassle free and smooth experience. She was always attentive and responded swiftly to the queries in a highly professional... Read Full Review
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Mohsin said about Belvoir
Services : Letting( As a Tenant )Date: 25th Nov 2024
I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for her cooperation during the entire process and making it a hassle free and smooth experience. She was always attentive and responded swiftly to the queries in a highly professional manner.
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Belvoir ...
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5 Star Review
Ash
By : 'Dan'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : LE11
19 Aug 2024
People found this helpful0
I have found Belvoir Loughborough to be a proactive and flexible letting agent. They are communicative and I have had a stress free tenancy... Read Full Review
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Dan said about Belvoir
Services : Letting( As a Tenant )Date: 19th Aug 2024
I have found Belvoir Loughborough to be a proactive and flexible letting agent. They are communicative and I have had a stress free tenancy period.
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A great service for lettings ...
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5 Star Review
Ash
By : 'Sara'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LE12
14 Oct 2022
People found this helpful0
I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my property. Ash Holden and Dillan Nell have been incredibly efficient in getting the property marketed, viewed and sold quickly. They have been communicative and supportive throughout the... Read Full Review
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Sara Watson said about Belvoir
Services : Sales( As a Vendor )Date: 14th Oct 2022
I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my property. Ash Holden and Dillan Nell have been incredibly efficient in getting the property marketed, viewed and sold quickly. They have been communicative and supportive throughout the time it has taken for the sale to complete. I would thoroughly recommend Belvoir for both lettings and sales - they are reliable, helpful and can be trusted to do a great job. My sincere thanks for all of your help over the years.
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5 Star Review
Ash
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11
25 Jul 2022
People found this helpful0
Very easy - No issues with this letting agency at all - very helpful throughout the whole process - very good service and very responsive whenever there was an issue with the... Read Full Review
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Patrick Gregson said about Belvoir
Services : Letting( As a Tenant )Date: 25th Jul 2022
Very easy - No issues with this letting agency at all - very helpful throughout the whole process - very good service and very responsive whenever there was an issue with the flat.
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I bought recently an ...
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5 Star Review
Ash
By : 'Tincuta'
Services : Sales( As a Buyer )
Sold price : £123000
Would you recommend ? : Yes
Postcode : L11
24 Jul 2022
People found this helpful0
I bought recently an apartment and Ash was agent. He was very supportive in providing the necessary information. He followed the selling process and brought clarifications when they were need it. From beginning until the end he was very... Read Full Review
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Tincuta Heinzel said about Belvoir
Services : Sales( As a Buyer )Date: 24th Jul 2022
I bought recently an apartment and Ash was agent. He was very supportive in providing the necessary information. He followed the selling process and brought clarifications when they were need it. From beginning until the end he was very professional.
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Ash Holden and his team at ...
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5 Star Review
Ash
By : 'Jeff'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : LE11
20 Jul 2022
People found this helpful0
Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you feel welcome as soon as you enter the branch. Good service from a professional team make all the difference in the market place and I can not thank the team... Read Full Review
Comments (0)Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you feel welcome as soon as you enter the branch.
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Jeff Ford said about Belvoir
Services : Letting( As a Owner )Date: 19th Jul 2022
Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you feel welcome as soon as you enter the branch.
Good service from a professional team make all the difference in the market place and I can not thank the team enough.
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Fay from Belvoir was very ...
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5 Star Review
Fay
By : 'CJ'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LE11
9 May 2022
People found this helpful0
Fay from Belvoir was very supportive and went above and beyond to ensure that we found the right property. She was very good at communicating throughout the process from start to... Read Full Review
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CJ said about Belvoir
Services : Letting( As a Tenant )Date: 9th May 2022
Fay from Belvoir was very supportive and went above and beyond to ensure that we found the right property. She was very good at communicating throughout the process from start to finish.
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Fay from Belvoir has been a ...
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5 Star Review
Fay
By : 'Sally'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LE11
9 May 2022
People found this helpful0
Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed. Thanks so much for all your... Read Full Review
Comments (0)Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed.
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Sally said about Belvoir
Services : Letting( As a Tenant )Date: 9th May 2022
Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed.
Thanks so much for all your help!
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5 Star Review
Ash
By : 'John'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : LE11
9 Feb 2022
People found this helpful0
Dealing with Ash Holden at Belvoir was a great experience right from the start. He gave me lots of good advice and help. Nothing was too much trouble and he kept me informed of what was happening throughout. A sale was agreed very quickly and I am delighted with the price my property... Read Full Review
Comments (0)Dealing with Ash Holden at Belvoir was a great experience right from the start. He gave me lots of good advice and help. Nothing was too much trouble and he kept me informed of what was happening throughout.
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John Harris said about Belvoir
Services : Sales( As a Vendor )Date: 9th Feb 2022
Dealing with Ash Holden at Belvoir was a great experience right from the start. He gave me lots of good advice and help. Nothing was too much trouble and he kept me informed of what was happening throughout.
A sale was agreed very quickly and I am delighted with the price my property achieved.
Many thanks Ash Holden and his team.
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Pros: -quick with moving in ...
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2 Star Review
By : 'tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11
10 Mar 2017
People found this helpful0
Pros: -quick with moving in procedure. -quick response to emails, texts, phone calls -good with maintenance issues Cons -show attitude and get rude when you complain, don't talk face to face over issues and use emails texts. -their service is not customer oriented -fail to notify when they give... Read Full Review
Comments (0)Pros:
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tenant said about Belvoir
Services : Letting( As a Tenant )Date: 10th Mar 2017
Pros:
-quick with moving in procedure.
-quick response to emails, texts, phone calls
-good with maintenance issues
Cons
-show attitude and get rude when you complain, don't talk face to face over issues and use emails texts.
-their service is not customer oriented
-fail to notify when they give your house keys to contractors for maintenance issues. this shows poor management skills and communication between them.
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I tried to write this review ...
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3 Star Review
By : 'Anonymous'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE11
21 Sept 2014
People found this helpful2
I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it. We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in their official website quite biased and hence I am... Read Full Review
Comments (0)I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it.
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Anonymous said about Belvoir
Services : Letting( As a Tenant )Date: 20th Sep 2014
I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it.
We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in their official website quite biased and hence I am writing to describe our experience.
Loughborough is an interesting letting market and not many letting agents, so the market is predominantly controlled by the landlords. If you are a landlord I would image Belvoir is a very good one, but not so good if you happen to be a tenant.
They have introduced a new clause to their contract for professionally cleaning all carpets at the end of the tenancy even if you do not have any pets, children etc. They would not accept carpet steam cleaned by hired equipment, so you will be looking at at least £100 at the end of the tenancy for cleaning the carpets.
The letting staff can be very difficult during the checkout procedure and you have make a convincing case with evidence (photos, written documents) for normal wear and tear. DPS check-out can also take more than 3 weeks in some cases, whereas in the past I managed to get things sorted within a week after the inspection.
The branch management is professional but in case of any repair, dispute, maintenance will be leaning more towards the landlords' side than the tenants.
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Pros -Moved in ...
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1 Star Review
By : 'Ed'
Services : Letting( As a Tenant )
Rent PCM : £415
Would you recommend ? : No
Postcode : LE12
16 Sept 2014
People found this helpful1
Pros -Moved in quickly -Flexible when we needed to stay a month longer than anticipated -Some staff completely professional Cons -Unscheduled viewings. On several occasions people just showed up at our property and let themselves in when we were in bed or watching TV. I don't know how... Read Full Review
What agent could do to change your mind?
Been better organised. Had a long term view of me as a customer instead of a short term view of profit over people.
Comments (0)Pros
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Ed said about Belvoir
Services : Letting( As a Tenant )Date: 15th Sep 2014
Pros
-Moved in quickly
-Flexible when we needed to stay a month longer than anticipated
-Some staff completely professional
Cons
-Unscheduled viewings. On several occasions people just showed up at our property and let themselves in when we were in bed or watching TV. I don't know how many times they went round when we were at work.
-Totally unfair checkout procedure. They took photos in August and we moved in December meaning the property was filthy (especially in the bathroom) We left the property in better state then we found it and still got charged for dust, weeds (even though they told us a gardener was moving in and landscaping the whole lot for free) etc. Some things we agreed to for example cleaning the carpets but basically they just ripped us off for over half the deposit for insignificant or made up things.
-On another property after I handed my notice in they asked if I could move out a week early to accommodate another tenant, I agreed to this to help out and then after I moved out the other tenant backed out and they charged me an extra weeks rent despite the fact I had moved out in time like they asked. I was left in Europe feeling helpless.
-General rudeness/total apathy from some staff
I've just bought a new build home and I am looking to rent it out within the next year before I go travelling. I wouldn't feel right letting this agency look after my property nor would I rent with them again.
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In early 2002 I moved out of ...
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5 Star Review
Jim
Carol
By : 'Stubby3000'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11
13 Jun 2013
People found this helpful0
In early 2002 I moved out of my house in Loughborough and prepared to relocate to Australia. After doing some research I found that Belvoir lettings was the only available LETTING ONLY agent in the area - thus I chose them because I thought they would be experts at property management - I was... Read Full Review
Comments (1)In early 2002 I moved out of my house in Loughborough and prepared to relocate to Australia. After doing some research I found that Belvoir lettings was the only available LETTING ONLY agent in the area - thus I chose them because I thought they would be experts at property management - I was right!
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Stubby3000 said about Belvoir
Services : Letting( As a Owner )Date: 12th Jun 2013
In early 2002 I moved out of my house in Loughborough and prepared to relocate to Australia. After doing some research I found that Belvoir lettings was the only available LETTING ONLY agent in the area - thus I chose them because I thought they would be experts at property management - I was right!
There was no nonsense – no flash cars or estate agent jargon – no young kids in shiny suits with sparkly mobile phones! Everything was setup quickly and easily and no money was taken – all costs and fees came from the rental income.
In just over 11 years, the property has been let with only 2-3 weeks without a tenant, primarily due to my own friends making an application to rent it, and then changing their minds due to a relationship breakup and then reconciliation.
Despite being overseas during the majority of the letting period, it has been easy to keep in touch and understand everything that's going on. This is in complete contrast to the well-known mortgage lenders who are terrible at communication, one of which actually told me "we don't use email because of viruses!"
Belvoir have been helpful in every stage of the process including setup, maintenance of the property, record keeping, new tenants, inspections, and finally, helping with a buyer for the property.
In short, highly recommended!
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By : Jim Mitchell
17 Jun 2013Thank you for your kind comments and we're very pleased our service has worked well for you. We deal with a number of overseas clients and it's good to get feedback from a long standing client - I...
Belvoir have managed my ...
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5 Star Review
By : 'Roger'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11
28 Mar 2013
People found this helpful0
Belvoir have managed my properties for 15 years. They are excellent because they take all the hastle of property management away from me. They have a great record of minimising voids and are very proactive on improvements... Read Full Review
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Roger said about Belvoir
Services : Letting( As a Owner )Date: 28th Mar 2013
Belvoir have managed my properties for 15 years. They are excellent because they take all the hastle of property management away from me. They have a great record of minimising voids and are very proactive on improvements needed
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I don't normally write ...
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5 Star Review
Carol
By : 'Jenny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11
4 Feb 2013
People found this helpful1
I don't normally write reviews however, from the outset we have been really impressed with Belvoir Lettings in Loughborough and we felt that they deserved a bit of thanks for all their hard work, in particular Carol, the Branch Manager, who has been great and has kept us in the loop at every stage ... Read Full Review
Comments (1)I don't normally write reviews however, from the outset we have been really impressed with Belvoir Lettings in Loughborough and we felt that they deserved a bit of thanks for all their hard work, in particular Carol, the Branch Manager, who has been great and has kept us in the loop at every stage of the letting process.
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Jenny said about Belvoir
Services : Letting( As a Owner )Date: 4th Feb 2013
I don't normally write reviews however, from the outset we have been really impressed with Belvoir Lettings in Loughborough and we felt that they deserved a bit of thanks for all their hard work, in particular Carol, the Branch Manager, who has been great and has kept us in the loop at every stage of the letting process.
This has been our first lettings experience, having lived in our property until we were offered a job abroad approx 6 months ago. The visa and move all went very quickly, our only headache had been trying to sort out arrangements with our house.
When we decided to rent our property, we had noticed that Belvoir Lettings had already rented another house on our street and we were impressed by how quickly that one had been let.
We contacted Belvoir Lettings literally a couple of weeks before we were due to leave the country, and we were probably both quite worried about the short notice.
After the initial phone call, Carol arranged to come round straight away and provided us with all the information we needed about letting and spent quite a lot of time with me explaining the different packages Belvoir offered. We found her to be really professional, knowledgeable and helpful and she explained the different services really well. We ended up going with the fully managed service which we thought was reasonably priced, and has been great.
Our house was on the market for less than a week before we had our first viewing, as I think they often have would-be-tenants on their waiting lists. The first viewing was successful and our house was rented before we even left the country! This was such a relief to us and the tenants that Belvoir found were both higher end professionals which was really reassuring.
In our experience over the last 6 months, the rent has been paid promptly and directly to our bank and emails are always answered promptly (usually within a few hours) which is great reassurance given we are on the other side of the world. They regularly email us over a statement each month and send us regular updates about the tenants, house inspections etc.
Where work has been required, for example they arranged for the oven to be professionally cleaned before our tenants moved in, they have always let us know beforehand and have arranged quotes on our behalf which have been competitively priced. They also arranged for our annual gas inspection and again these were relatively inexpensive.
We could not be happier with the fully managed service and a big thank you to Carol for all her hard work and first class service.
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By : Belvoir Loughborough
14 Mar 2013Thank you for your kind comments and we're very glad you've been happy with our service. Thank you...
Due to a sudden change of ...
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5 Star Review
By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11
30 Jan 2013
People found this helpful2
Due to a sudden change of circumstances in my family life I found myself needing to urgently find rental accomodation in Loughborough. On visiting many letting agents in the town, Belvoir came to my rescue with their professional service and friendly staff. Having limited contacts in this area,... Read Full Review
Comments (0)Due to a sudden change of circumstances in my family life I found myself needing to urgently find rental accomodation in Loughborough. On visiting many letting agents in the town, Belvoir came to my rescue with their professional service and friendly staff. Having limited contacts in this area, Belvoir handled all my reference processing sympathetically over the phone and in writing back to my home town, ensuring I was able to move into my accomodation at the earliest opportunity.
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Martin said about Belvoir
Services : Letting( As a Tenant )Date: 30th Jan 2013
Due to a sudden change of circumstances in my family life I found myself needing to urgently find rental accomodation in Loughborough. On visiting many letting agents in the town, Belvoir came to my rescue with their professional service and friendly staff. Having limited contacts in this area, Belvoir handled all my reference processing sympathetically over the phone and in writing back to my home town, ensuring I was able to move into my accomodation at the earliest opportunity.
Being a tenant for over a year now, I have only had to make a couple of service requests due to general problems with the house (eg, cooker failure) and these were resolved immediatly and without fuss.
I would have no hesitation in recomending Belvoir to anybody looking to rent a property in the Loughborough area.
Martin
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I have been a tenant with ...
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5 Star Review
Jim
By : 'Tony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11
26 Jan 2013
People found this helpful2
I have been a tenant with Belvoir Loughborough since March 1998. I have always found them to be good at what they do. When I have problems eg. leaking radiators,fences blown down etc. I telephone (more E-mail now) and have a response, usually within hours, then shortly after a trades person will... Read Full Review
Comments (0)I have been a tenant with Belvoir Loughborough since March 1998.
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Tony C said about Belvoir
Services : Letting( As a Tenant )Date: 26th Jan 2013
I have been a tenant with Belvoir Loughborough since March 1998.
I have always found them to be good at what they do. When I have problems eg. leaking radiators,fences blown down etc. I telephone (more E-mail now) and have a response, usually within hours, then shortly after a trades person will contact me to arrange visit/repair. Any hold ups are due to arranging a time with trades people.
Last July I asked if there was any chance of having double glazing installed, I was informed that they would need to consult the landlord (fair enough), within 24 hours a double glazing company telephoned me and arranged to come and measure up etc. 48 hours later a date had been agreed for fitting and I was over the moon when it all went through without a hitch.
Thank You Belvoir staff.
I have no problem in recommending Belvoir Loughborough, lets be honest I have been in the same property since 1998 so they must be doing something right!
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This week we have been forced ...
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1 Star Review
By : 'Beatrice.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE12
24 Jan 2013
People found this helpful4
This week we have been forced to move out of our rented property as the boiler has broken for the second time in a month and Belvoir took away the electric fan heaters we had been using. It is 7 degrees inside the property and absolutely inhabitable given the weather conditions. Every time we... Read Full Review
Comments (1)This week we have been forced to move out of our rented property as the boiler has broken for the second time in a month and Belvoir took away the electric fan heaters we had been using. It is 7 degrees inside the property and absolutely inhabitable given the weather conditions.
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Beatrice. said about Belvoir
Services : Letting( As a Tenant )Date: 24th Jan 2013
This week we have been forced to move out of our rented property as the boiler has broken for the second time in a month and Belvoir took away the electric fan heaters we had been using. It is 7 degrees inside the property and absolutely inhabitable given the weather conditions.
Every time we have tried to speak with Jim the manager, he is out of the office or unavailable. As a result, we get passed to Carol. Carol phoned and couldn't understand why we were not living in the property even though that morning I had sent photographic evidence of the temperature and the email where it was confirmed that they had taken the heaters away. She then told me that I had previously explained that we could get hold of an electric heater from my parents, which we have. But we only have the one, and this is no way near sufficient enough to heat the property. Carol then, very rudely, told me that my "story changes every time she peaks to me anyway". I was shocked and disgusted to be spoken to in this way given that they have received awards for there customer service.
If they are not ignoring you, they're hanging up on you on the phone. We have sent numerous emails to them complaining and very seldom to we get a response.
They do send around an engineer, but he is not qualified to touch LPG gas systems- he has been to the property three times now, and obviously cannot do anything to fix the problem.
We have never been subjected to such rude, incompetent staff in our lives and even more frustratingly, they have an answer for everything and will not address the problems we are living with.
They keep insisting that it is the condensing pipe that has frozen, we have explained numerous times that this is not the case and had this confirmed by a plumber yesterday - we are now just waiting to see what their next move will be, not that they will communicate this to us.
On top of all this, we had a gas leak before Christmas and lost two bottles of gas. belvoir had neglected their duty to carry out a Gas Safety Check within the stipulated 12 month period. Should they have stuck to the contract, this situation could have been avoided as the leak would have been identified in good time.
We have got to the point where we have had no choice but to hand in our notice at the property as the stress and the upset has become too much to bear - we have been living like this since early December.
Never, ever use them.
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By : Belvoir
19 Mar 2013We were disappointed that this tenant felt she had to leave such comments and that there are inaccuracies in this review. The vast majority of tenants understand that agents have to act on the advice ...
I have had such a great first ...
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5 Star Review
Carol
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11
24 Jan 2013
People found this helpful1
I have had such a great first experience in the letting industry thanks to Belvoir loughborough. I had my flat on the market with belvoir for 3 days before the first interested party viewed it. I was kept in the loop at every stage of the letting process. I even got great feedback from the... Read Full Review
Comments (0)I have had such a great first experience in the letting industry thanks to Belvoir loughborough.
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Mr campsall said about Belvoir
Services : Letting( As a Owner )Date: 24th Jan 2013
I have had such a great first experience in the letting industry thanks to Belvoir loughborough.
I had my flat on the market with belvoir for 3 days before the first interested party viewed it.
I was kept in the loop at every stage of the letting process.
I even got great feedback from the tenant saying the staff at Belvoir were friendlier and overall more helpful than any she had had before.
The let was confirmed within the second week.
Flat rented and rent provided inside a month of being on the market.
I have already had a flat status report, which is very reassuring.
And the rent is paid promptly and direct to my bank.
Could not be happier with the service.
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